Troubleshooting Mercedes Me Pre Climate Control Not Working?

Jan 25, 2022
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Troubleshooting Mercedes Me Pre Climate Control Not Working

Mercedes-Benz drivers can now cool the cabin of their vehicles before even opening the car door, thanks to the latest in connection using an app.

You just need to simply download and sync the Mercedes Me app to your vehicle using a compatible smartphone. Many remote control capabilities, including locking and unlocking doors and starting the engine, are available through the app.

When you turn off the car, set the climate control to the appropriate setting, and the air conditioning will come on the next time you start the car remotely, filling the interior with cool air and keeping it at a suitable temperature on a hot day.

Table Of Content

  1. How To Troubleshoot Mercedes Me Pre Climate Control Not Working
  2. How To Alternatively Troubleshoot Mercedes Me Communication Problems Causing Pre Climate Control Failure
  3. Other Troubleshooting Strategies For Pre Entry Climate Control Not Working
  4. Is Troubleshooting Mercedes Me Pre Entry Climate Control Necessary?
  5. Conclusion


1. How To Troubleshoot Mercedes Me Pre Climate Control Not Working

It's frequently a communication issue if your Mercedes Benz pre-entry climate control isn't working. When unlocking with the SmartKey, the car can be pre-cooled or pre-heated for up to 5 minutes if the high voltage battery has enough charge.

While the vehicle is still parked and before it is started, this function can cool or heat the inside. It can be turned on whether it is plugged in (as long as the high voltage battery is charged), and it can run for 50 minutes (plugged in) or 20 minutes (unplugged).



2. How To Alternatively Troubleshoot Mercedes Me Communication Problems Causing Pre Climate Control Failure

  1. You should try manually starting the automobile first, then stopping it and exiting.
  2. Now that you're outside, try to start your pre climate control system again, and it should work this time.
  3. If this doesn't work, check the settings on the infotainment system's monitor to make sure the settings haven't been erased.
  4. If they've been erased, go ahead and re-enter them, and then try to get your pre climate control to function again.



3. Other Troubleshooting Strategies For Pre Entry Climate Control Not Working

Apart from the communication problem that may arise between your Mercedes Me app and the Mercedes infotainment system hence leading to the failure of the pre-entry climate control system failing to work, there are other issues that you may need to troubleshoot within your system:

  1. It could be a compressor lockup, meaning the compressor is stuck in either the on or off position. The most typical solution is to simply replace the feature.
  2. Another common problem is a refrigerant leak. Fortunately, this is a relatively simple problem to resolve, so you can get it in and out of the shop quickly.
  3. It is necessary to replace the cooling fans. The cooling fans will not blow air into your car if they are faulty or not working properly. Regrettably, this means that the only way to resolve the problem is to have them replaced.



Using the pre-entry climate control feature with the old Mercedes Me app does not always exhibit major issues. However, the feature is always turned off in the new Mercedes Me app.

If the above troubleshooting methods have failed, try the following:

  1. From my laptop's browser, you may try deactivating and reactivating the feature.
  2. You can also use the car's controls to disable and enable pre-entry climate control.
  3. You can also check to see if your Mercedes Me app's pre-entry climate control hasn't expired. When the feature's subscription expires, it will stop working, therefore you'll need to renew it.
  4. You must ensure that your Android device's battery is completely charged.



4. Is Troubleshooting Mercedes Me Pre Entry Climate Control Necessary?

Yes. This is because the Mercedes Me app makes your life easier by allowing you to digitally enhance your Mercedes experience and control vehicle features remotely or locally via your smartphone.

  1. In just a few steps, you can connect your Mercedes, your smartphone, and your home.
  2. At all times, keep an eye on your vehicle’s statistics such as mileage, tire pressure, charge or fuel level, and more.
  3. You can also make the most of digital assistance to locate charging outlets, gas stations, and parking spaces.
  4. Mercedes Me app enables you to maintain the condition of your Mercedes with the help of the fundamental services that the Mercedes Me app provides right out of the box.


5. Conclusion

Mercedes-Benz drivers may now be more linked to their vehicle than ever before, thanks to the Mercedes Me App. The Mercedes Me App combines vehicle control, remote access, and meaningful help and support into one convenient app, ensuring a pleasant and comfortable driving experience.

The app will put the most important functions right on your app's home screen, so you can get everything you need with just one click.