Free car problem lookup
Check any car's recalls and real owner complaints
Type a make, model and year. See every safety recall and what owners actually report about that car, plus how often it fails the UK MOT. Official government data, free, no sign-up.
Try:
- 337,698owner complaints
- 7,650safety recalls
- 302models
- 19brands, 2012–2027
What you get for every car
Safety recalls
Every recall for that model year: what fails, the risk, and the free fix. "Park outside" and "do not drive" warnings are flagged in red. Includes UK and EU recalls.
Owner complaints
Real reports filed by owners, in their own words, with the date and the part that failed. 337,698 of them so far.
Most-reported problems
The components owners complain about most, ranked, so you know what to check on a test drive.
UK MOT failure rate
How often this car fails its MOT first time, the top failure reasons, and how it compares with the average car its age.
Year-by-year comparison
See every model year of a car side by side. Problems often cluster in one or two years, which is worth knowing before you buy.
How it works
- Type your carMake, model and year in any order: "2019 Tiguan" or "VW Tiguan 2019".
- Pick it from the listEach suggestion shows how many recalls and complaints it has.
- Read the reportRecalls, top problems and owner reports on one page, with the source for every figure.
Browse by brand
- Alfa Romeo3 models · 386 complaints
- Audi37 models · 5,805 complaints
- BMW29 models · 8,711 complaints
- Chevrolet33 models · 52,133 complaints
- Chrysler5 models · 12,670 complaints
- Dodge12 models · 17,331 complaints
- Fiat5 models · 1,321 complaints
- Ford36 models · 109,319 complaints
- GMC11 models · 20,977 complaints
- Jaguar8 models · 659 complaints
- Jeep14 models · 39,203 complaints
- Land Rover9 models · 2,992 complaints
- Mercedes-Benz30 models · 9,996 complaints
- Mini8 models · 2,005 complaints
- Porsche9 models · 1,077 complaints
- Ram6 models · 21,218 complaints
- Tesla6 models · 13,108 complaints
- Volkswagen25 models · 16,599 complaints
- Volvo16 models · 2,188 complaints
Questions owners ask
The most-reported problems, found by reading the text of every owner complaint. 5,344 questions like these are answered across the model-year reports.
- Why are the ABS and stability control lights on in my 2018 Ram 2500?1,585 owners reported this
- Why is the check engine light on in my 2017 Ford Escape?881 owners reported this
- Why does my 2013 Ford Escape stall, lose power or shut off while driving?676 owners reported this
- Why does the power steering fail or feel heavy on my 2012 Ford Fusion?625 owners reported this
- Why does my 2017 Ford Escape overheat?617 owners reported this
- Why does my 2017 Ford Escape idle rough, misfire or hesitate?557 owners reported this
- Has the 2017 Ford Escape had engine failures?546 owners reported this
- Why does my 2014 Ford Focus transmission jerk, shudder or shift hard?529 owners reported this
- Why do the headlights or taillights fail on my 2015 GMC Yukon?359 owners reported this
- Why does adaptive cruise control not work properly on my 2018 Ram 2500?272 owners reported this
- Why does my 2021 Tesla Model Y brake suddenly for no reason?245 owners reported this
- Why do the windshield wipers stop working on my 2015 Chevrolet Equinox?220 owners reported this
- Why does my 2017 Ford F-250 vibrate or shake while driving?214 owners reported this
- Why do the doors lock or unlock by themselves on my 2012 Ford Focus?183 owners reported this
- Why is the airbag light on in my 2015 Chrysler 200?182 owners reported this
- Why is my 2013 Chevrolet Equinox burning or losing oil?176 owners reported this
- Why do the brakes feel soft, fail or make noise on my 2013 Ford Edge?163 owners reported this
- Has the 2014 Jeep Cherokee had transmission failures?151 owners reported this
- Why does my 2017 Ford Escape smell of burning or smoke?146 owners reported this
- What causes a knocking, ticking or rattling noise in the 2018 Ford F-150 engine?137 owners reported this
- Why won't my 2012 Jeep Grand Cherokee start?131 owners reported this
- Why does the seat belt not latch or retract properly in my 2014 Jeep Grand Cherokee?131 owners reported this
- Why does the backup camera not work on my 2016 Ford Escape?127 owners reported this
- Does the 2017 Chevrolet Volt have emissions system or DPF problems?120 owners reported this
Who uses it
Used-car buyers checking a model year before they view a car, and comparing it with the years either side.
Owners with a warning light or a strange noise who want to know whether other owners hit the same problem.
Owners who received a recall letter and want to understand the defect, the risk and the remedy in plain terms.
Frequently asked questions
What is the CarHooq Car Problem Lookup?
The CarHooq Car Problem Lookup is a free tool that shows the known problems of a specific car by make, model and model year. For each car it lists every safety recall, the owner complaints filed with the U.S. National Highway Traffic Safety Administration (NHTSA) in the owners' own words, and the components owners report most often. It covers 19 brands, 302 models and 2,188 model years from 2012–2027.
What can I search for?
Type any combination of make, model and year, in any order, such as "2019 VW Tiguan", "F-150 2021" or "Model 3". Short names work too: VW, Chevy, Merc and Benz are all understood. You can also browse by brand, then model, then model year, to compare the years of one model side by side.
Which car brands are covered?
19 U.S. and European brands: Alfa Romeo, Audi, BMW, Chevrolet, Chrysler, Dodge, Fiat, Ford, GMC, Jaguar, Jeep, Land Rover, Mercedes-Benz, Mini, Porsche, Ram, Tesla, Volkswagen and Volvo, for model years 2012–2027.
Where does the data come from?
Recalls and owner complaints come from NHTSA's Office of Defects Investigation, the official U.S. government database (public domain). UK MOT results come from the Driver and Vehicle Standards Agency's anonymised MOT test data, published under the Open Government Licence. UK and EU recalls come from the DVSA recall database and the European Commission's Safety Gate alerts. Every page shows the date its data was last refreshed (currently October 25, 2026) and links to the original source.
How many recalls and complaints are in the database?
7,650 safety recalls and 337,698 owner complaints, across 2,188 model-year pages. The database is rebuilt from the official sources about once a month.
Does this tell me if my own car has an open recall?
It tells you which recalls were issued for your car's make, model and year, but not whether the repair was already done on your specific vehicle. To check that, enter your 17-character VIN at nhtsa.gov/recalls in the U.S., or your registration number at check-vehicle-recalls.service.gov.uk in the UK. Recall repairs are free at an authorised dealer.
Are the owner complaints verified?
No. NHTSA publishes complaints as submitted by owners and does not verify each one. A single complaint proves little; the useful signal is a pattern, such as dozens of owners describing the same failure. Popular cars also collect more complaints simply because more of them are on the road, so compare a car with its direct rivals and with its own other model years.
What is an MOT failure rate?
The MOT is the annual roadworthiness test that cars in Great Britain must pass from three years old. The first-time failure rate is the share of MOT tests a car fails before any repairs. CarHooq shows it per make, model and year of first registration, the most common failure reasons, and how the car compares with the average car of the same age.
Is the Car Problem Lookup free to use?
Yes. It is free, needs no account and no VIN, and works on phones and computers. You are welcome to link to or cite any page; the underlying government data is public.
How should I use this before buying a used car?
Look up the exact model year you are considering, read the recalls and confirm with the seller or a dealer that each one was repaired, and scan the most-reported problems so you know what to check on a test drive. Then compare the neighbouring model years: problems often cluster in one or two years of a model.
Where the data comes from
- Recalls and owner complaints (U.S.): NHTSA Office of Defects Investigation, public domain.
- MOT results (Great Britain): DVSA anonymised MOT tests and results, Open Government Licence v3.0.
- Recalls (UK and EU): DVSA vehicle recalls, Open Government Licence v3.0; EU Safety Gate alerts, © European Union, reused under Commission Decision 2011/833/EU.
Data as of October 25, 2026. CarHooq is not affiliated with any manufacturer or government agency. To check whether a recall is still open on your own car, use your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK).