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2019 Audi e-tron problems, recalls and owner complaints
What the 2019 Audi e-tron has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 5safety recalls
- 84owner complaints
- 4crash reports
- 3fire reports
- 8%fail the UK MOT
The most complained-about Audi e-tron year on file: 84 complaints, against an average of 22 for the other 4 model years.
Every Audi e-tron model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Audi e-tron?
The components named most often in the 84 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2019 Audi e-tron owners describe?
Found by reading the text of all 84 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does water leak into my 2019 Audi e-tron?6 owners · 7.1%
- Why won't my 2019 Audi e-tron charge?6 owners · 7.1%
- Why does my 2019 Audi e-tron overheat?5 owners · 6% · Recall 23V867000
- Can the sunroof on the 2019 Audi e-tron shatter or fail?3 owners · 3.6%
- Has the 2019 Audi e-tron had high-voltage battery or EV system failures?3 owners · 3.6% · Recall 23V867000
Has the 2019 Audi e-tron been recalled?
5 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Sensing System: Camera Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Service Brakes, Hydraulic: Pedals And Linkages Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
Fix: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.
Electrical System: Propulsion System: Traction Battery Thermal: Management: Software Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Electrical System: Propulsion System: Charging: Cable/Cord: Onboard Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Electrical System: Propulsion System: Traction Battery Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Risk: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Fix: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Is the 2019 Audi e-tron recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAChecking brake servo
Risk: On affected vehicles the bolted connection for the push rod between the brake pedal and brake servo may come loose with the risk that it will no longer be possible to stop by using the brake pedal.
Fix: Check the bolted connection for the push rod between the brake pedal and brake servo and tighten if necessary.
UK DVSAReplacing brake servo
Risk: On certain Audi e-tron vehicles the bolted connection between the brake pedal and brake servo might not be properly secured. If it loosens the mechanical link between the foot brake and brake servo could fail. In such cases braking would only be possible using the controlled emergency braking function by holding the parking brake button on the centre console (see Owner’s Manual).
Fix: For safety reasons the brake servo must be replaced on the affected vehicles.
UK DVSAChecking high-voltage battery
Risk: Certain vehicles with a specific type of high-voltage battery may have cell modules with technical irregularities regarding their charging and discharging characteristics. This may lead to the high-voltage battery overheating potentially creating a risk of fire.
Fix: To minimise this risk temporarily do not charge the high-voltage battery above 80 percent capacity. The vehicle will be inspected and where necessary the individual cells within the high voltage battery will be replaced.
UK DVSAChecking high-voltage battery
Risk: Certain vehicles with a specific type of high-voltage battery may have cell modules with technical irregularities regarding their charging and discharging characteristics. This may lead to the high-voltage battery overheating potentially creating a risk of fire.
Fix: To minimise this risk temporarily do not charge the high-voltage battery above 80 percent capacity. The vehicle will be inspected and where necessary the individual cells within the high voltage battery will be replaced.
UK DVSAFollowing a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without…FOLLOWING A PREVIOUS CAMPAIGN THE TOE AND/OR CAMBER VALUES ON THE REAR AXLE MAY IN CERTAIN CIRCUMSTANCES INCORRECTLY BE CHANGED WITHOUT THIS BEING NOTICED
Risk: Following a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticed.
Fix: The wheel alignment must be checked and if necessary the suspension must be serviced on the affected vehicles.
UK DVSARear axle suspension links nuts do not meet specifications
Risk: One or more nuts which do not meet the specifications may have been fitted on the rear axle suspension links.
Fix: The affected nuts on the rear axle will be replaced on affected vehicles.
UK DVSAWater may enter the high voltage battery
Risk: Water ingress into the high- voltage battery potentially causing a short circuit and risk of fire.
Fix: Permanent solution being developed. Owners offered an alternative vehicle until solution availible if required.
EU Safety GateDue to a problem with the screw connection, the push rod linking the brake pedal and brake booster may become disconnected, causing the…Due to a problem with the screw connection, the push rod linking the brake pedal and brake booster may become disconnected, causing the foot brake to malfunction. This can result in the loss of vehicle control, increasing the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateVoltage losses in individual cell modules of the high-voltage battery may lead to thermal overload.This could lead to an increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateAlteration of the rear axle’s toe and/or camber values lead to increased and uneven wear on the rear tyres, and if worn down to its…Alteration of the rear axle’s toe and/or camber values lead to increased and uneven wear on the rear tyres, and if worn down to its carcass may suffer a sudden loss of pressure. This can lead to loss of traction and may affect vehicle handling, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA weld on the brake booster may be defective, which could cause the brake booster, ABS and ESP to fail.This may lead to increased braking distance and to reduced manoeuvrability of the vehicle when braking, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe nuts on the eccentric bolt of the rear-axle spring-link control arm may break due to stress corrosion.As a result, the rear axle could move in the wrong direction, in an uncontrollable manner at high speeds.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a faulty seal, moisture could reach the high voltage battery through the cabling of the charging socket and the electronics box.Consequently the high-voltage system could short-circuit increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2019 Audi e-tron fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2019, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2019 Audi e-tron owners report?
12 of the 84 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
My 2019 Audi e-tron developed a sunroof leak. On [XXX], Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53. On [XXX] it leaked heavily again from the same area, soaking the headliner, dashboard, carpet, foot wells and seats. The dealer said a different issue caused it; I paid $388.88 more. I had never had an electrical problem before. While the car was at the dealer, they charged it, and an orange battery warning and “Electrical System Malfunction” message appeared. They confirmed a charging-system fault but refuse to diagnose it and…
What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is high-voltage battery cell 6 (part of the lithium-ion traction battery pack assembly). The physical vehicle and its high-voltage battery system are currently held at Wilsonville Audi in Oregon and are fully available for physical or digital diagnostic inspection upon request. How was your safety or the safety of others put at risk? The terminal failure of the internal battery module triggered an abrupt high-voltage electrical system isolation fault, presenting an…
The component that failed is battery cell 6 within the internal high-voltage traction battery pack assembly. The vehicle is currently experiencing a severe high-voltage isolation/safety breakdown, flagging diagnostic trouble code B1D9EF1 while running on manufacturer software version 0490. The vehicle and its high-voltage battery pack are currently located at an authorized dealership and remain fully available for inspection upon request. The failure of an internal high-voltage battery cell creates an imminent risk of a sudden, uncommanded high-voltage electrical powertrain shutdown while…
The contact owns a 2019 Audi E-Tron Quattro. The contact stated that the messages "Electrical System Malfunction", "Please Stop Vehicle", and a message for the battery were displayed. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V867000 (Electrical System); however, the failure recurred a year later. The vehicle was taken back to the dealer, where it was diagnosed and determined that the high-voltage battery cells needed to be replaced. The manufacturer was notified of the failure by phone but provided no assistance. The contact received a response…
The contact owns a 2019 Audi E-Tron Quattro. The contact stated that while driving at various speeds, the vehicle intermittently failed to stop while depressing the brake pedal. The contact was forced to depress the brake pedal to the floorboard to stop the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24V621000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. Additionally, the contact stated that there was water leaking into the vehicle from the dome light. The contact stated that water had accumulated around the sunroof and believed…
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAULTS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.
The car stayed for 4 weeks at the dealership and he didn’t able to do the recall
Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.
Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufacturing defect in the 2019 e-tron (TSB 2073858/2) where internal seals fail, allowing coolant to destroy the motor. This created a high safety risk on the highway. Audi is refusing to honor the 8-year/100,000-mile High Voltage System Warranty, citing a lack of routine maintenance, even though the motor is a sealed unit with no user-serviceable internal seals
I had 93u9 criteria 04 recall done in February. As of March 6, I had a no power supply message. Without being able to charge it went to the dealer. They said it was the charge port assembly but not from the recall since that was software. Once that was fixed they charged the car and it immediately had the fault electrical malfunction. Now they say i need to replace the rear drive motor. Then thy called again and said the 12v battery needs to be replaced as well. This all happened while still at the dealer. I didn’t have those faults prior, yet they want to say none of its related. This appears…
I had the recall done about a week ago on my Audi 2019 etron. The recall was the software for the rear camera. Now I have noticed that when I am driving and water splashes on the windshield the auto wipers do a single wipe like normal, however the next time after that when I come to a complete stop, like at a light, the rear wiper then goes off once. It had happened multiple times, and that is the only thing that is consistent when it does happen. Today it happened once in the morning when I came to a stop light and then again tonight at a stop sign. It didn’t happen at any other point and I…
DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED
2019 Audi e-tron: questions owners ask
Is the 2019 Audi e-tron reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 84 complaints with NHTSA about the 2019 Audi e-tron; the most common categories were electrical system (37, 44%), fuel/propulsion system (16, 19%), engine (11, 13.1%). There are 5 safety recalls. 4 complaints mention a crash, 3 mention a fire, 1 injury was reported.
What are the most common problems with the 2019 Audi e-tron?
Across 84 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (44% of complaints), fuel/propulsion system (19% of complaints), engine (13.1% of complaints), power train (13.1% of complaints), forward collision avoidance (7.1% of complaints). One complaint can name several components.
Does the 2019 Audi e-tron have any recalls?
Yes. NHTSA lists 5 recalls for the 2019 Audi e-tron; the most recent (campaign 25V900000, 2025-12-19) concerns Back Over Prevention: Sensing System: Camera. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does water leak into my 2019 Audi e-tron?
6 of the 84 owner complaints NHTSA has on file for the 2019 Audi e-tron (7.1%) describe water leaks into the cabin, sunroof or trunk. One owner wrote: "My 2019 Audi e-tron developed a sunroof leak. On [XXX], Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53." (NHTSA complaint 11772949, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2019 Audi e-tron charge?
6 of the 84 owner complaints NHTSA has on file for the 2019 Audi e-tron (7.1%) describe charging failures, slow charging or charge port faults. One owner wrote: "My 2019 Audi e-tron developed a sunroof leak. On [XXX], Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53." (NHTSA complaint 11772949, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2019 Audi e-tron overheat?
5 of the 84 owner complaints NHTSA has on file for the 2019 Audi e-tron (6%) describe the engine overheating or coolant loss. 2 related recalls exist: campaign 23V867000 (electrical system: propulsion system: traction battery thermal: management: software). The fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. One owner wrote: "2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain…" (NHTSA complaint 11699538, November 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Can the sunroof on the 2019 Audi e-tron shatter or fail?
3 of the 84 owner complaints NHTSA has on file for the 2019 Audi e-tron (3.6%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "The sunroof exploded while on the highway. It was very dangerous as small glass shards fell while driving at highway speeds on the highway. It was not hit by anything, and there was no damage to the glass prior." (NHTSA complaint 11565370, January 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2019 Audi e-tron had high-voltage battery or EV system failures?
3 of the 84 owner complaints NHTSA has on file for the 2019 Audi e-tron (3.6%) describe high-voltage battery or electric drive system failures. 2 related recalls exist: campaign 23V867000 (electrical system: propulsion system: traction battery thermal: management: software). The fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. One owner wrote: "INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues." (NHTSA complaint 11709462, January 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own e-tron
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2019 only.