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2020 Audi Q5 e problems, recalls and owner complaints
What the 2020 Audi Q5 e has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 12owner complaints
- 0crash reports
- 1fire report
- 0injuries reported
12 complaints, against an average of 18 for the other 2 Audi Q5 e model years.
Every Audi Q5 e model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Audi Q5 e?
The components named most often in the 12 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2020 Audi Q5 e been recalled?
NHTSA lists no safety recalls for the 2020 Audi Q5 e as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
What do 2020 Audi Q5 e owners report?
12 of the 12 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for this myself. Audi should replace the battery packs free of charge as they were clearly defective.
I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and this issue should be fixed by Audi. The cost to repair this issue is around $3000.
An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway.
Ecu Malfunction leading to Cooling system malfunction The car after idling more than 30 min with the A/C off has a "drive system malfunction". The warning displays on the dash and the engine runs violently rough until the car shuts itself off. The Audi has done this several times, though not while driving. This problem creates a lot of heat in the engine bay and has led to a problem in my cooling system pipes, causing multiple points of piping to burst. The coolant expansion tank also warped and leaks, as well as the upper radiator hose. The problem with safety is the car will spray coolant…
Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street. Disconnected battery, observed heat and some black residue in the battery compartment, FD deemed it no longer an immediate threat, so they departed. At 3:02pm the battery ignited and quickly developed into fully involved car fire. FD returned at 3:08pm and extinguished the fire by 3:09. Filed an insurance claim. Total loss. AudiUSA has not…
Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.
My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I used car local after a few times then it did it…
Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.
The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes were automatically applied which instantly reduced speed to about…
Recall Number: 22V034 Audi has a current recall impacting the alignment of the rear axle. It is causing uneven and unsafe wear on the rear tires. Our tires are experiencing this greatly. We took the car into our Audi dealership. Audi, the manufacturer, rejected the request for tire replacement claiming alignment is within specification. However, if you take even a small glance at our tires, it is clear there is something wrong due to the vehicle, matching the description of the recall to a T. This is a serious safety issue that Audi is not properly addressing.
RECEIVED LETTER FROM AUDI REGARDING NHTSA:22V034. LETTER INDICATED THERE WAS A DEFECT WITH THE REAR AXLE SUSPENSION ALIGNMENT WHICH COULD LEAD TO PREMATURE AND EXCESSIVE TIRE WEAR AND, POTENTIAL TIRE FAILURE. AFTER INSPECTION, DEALER (FLETCHER JONE AUDI, COSTA MESA, CA) SAID THERE WERE NO ISSUES DESPITE PRESENCE OF EXCESSIVE TIRE WEAR. TIRES ONLY HAD 18,000 MILES ON THEM AND HAD BEEN ROTATED AT 10,000 BY FLETCHER JONES AUDI. I WAS TOLD THEY WOULD NOT DO ANY WORK, REPAIRS OR REPLACE TIRES.
I went to dealership to fix recall and the dealership didn't finish work on recall because they wanted me to pay for an alignment when it says it should off been fixed on your website because the recall damaged my tires unevenly.
2020 Audi Q5 e: questions owners ask
Is the 2020 Audi Q5 e reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 12 complaints with NHTSA about the 2020 Audi Q5 e; the most common categories were electrical system (4, 33.3%), engine (4, 33.3%), service brakes (3, 25%). There are no safety recalls listed for this model year. 1 mentions a fire.
What are the most common problems with the 2020 Audi Q5 e?
Across 12 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (33.3% of complaints), engine (33.3% of complaints), service brakes (25% of complaints), suspension (16.7% of complaints), wheels (16.7% of complaints). One complaint can name several components.
Does the 2020 Audi Q5 e have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2020 Audi Q5 e. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Check your own Q5 e
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2020 only.