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2012 Audi Q5 problems, recalls and owner complaints
What the 2012 Audi Q5 has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 4owner complaints
- 0crash reports
- 0fire reports
- 24%fail the UK MOT
4 complaints, against an average of 67 for the other 14 Audi Q5 model years.
Every Audi Q5 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2012 Audi Q5?
The components named most often in the 4 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2012 Audi Q5 been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Fuel System, Gasoline: Delivery: Fuel Pump Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Visibility: Sun/Moon Roof Assembly Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Fuel System, Gasoline: Delivery: Fuel Pump Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Air Bags: Frontal: Driver Side: Inflator Module Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Visibility: Sun/Moon Roof Assembly VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Risk: SHOULD THE SUNROOF S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Fix: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
Is the 2012 Audi Q5 recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAStop-drive TAKATA PSAN
Risk: Urgent Safety Warning – Do Not Drive Your Vehicle Affected vehicles were originally allocated to or used for an extended period of time in a region with a climate zone considered to as HIGH RISK. Certain front airbags contain an ageing inflator propellant that may explode when deployed due to long-term exposure to heat and humidity. If the airbag inflator explodes metal fragments may be ejected causing life-threatening or fatal injuries to anyone in the vehicle.
Fix: Affected airbags will be be replaced. You can contact Audi's dedicated Takata Stop Drive helpline at 0113 526 9646 (MONDAY to FRIDAY 9:00AM to 5:00PM.
UK DVSAReplacing TAKATA passenger airbag gas generator
Risk: If a front airbag is deployed it is possible that the gas generator housing in which the propellant is generated may burst on vehicles manufactured within a limited period.
Fix: As a precautionary safety measure it is necessary to replace the airbag unit on the driver side.
UK DVSAAuxilliary heater element in air conditioning may fail and/or overheat
Risk: The auxiliary heater element in the air conditioner may fail as the result of overheating in the area of the connectors. This can lead to smoulder damage or potentially a fire.
Fix: Recall the vehicles that are likely to be affected and change the auxiliary heater element for one with optimised electrical connectors.
UK DVSAAuxilliary heater element in air conditioning may fail and/or overheat
Risk: The auxilliary heater element in the air conditioner may fail as a result of overheating in the area of the connectors in conjunction with smoulder damage or potential fire.
Fix: Recall the vehicles that are likely to be affected and fit an auxilliary heater element with opimised electrical connectors. The activation of the electric auxilliary heater must be adjusted by updating the software for the air conditioning control console.
UK DVSACurtain airbag cylinder may corrode leading to possible rear passenger injury
Risk: If the water drain in the area of the panoramic sunroof is not functioning properly water can seep into the vehicle's headliner. If sufficient water accumulates the foam adjacent to the pressure cylinder of the curtain airbag can become wet and cause the pressure cylinder to corrode. The corrosion can weaken the cylinder causing sudden pressure release possibly with fragments.
Fix: Recall the vehicles that are likely to be affected to check for water seepage and the drainage is correct from the panoramic sunroof area. Check the pressure cylinders for corrosion treat with anti-corrosion wax or replace as necessary. Remove foam which is next to the pressure cylinder.
UK DVSACoolant pump may overheat
Risk: Foreign particles in the engine coolant can lead to a blockage in the additional coolant pump and cause the pump to overheat.Foreign particles in the coolant can lead to a blockage in the additional coolant pump and cause the pump to overheat.
Fix: Recall the machines that are likely to be affected and update the software which will deactivate the additional coolant pump in the event of malfunction. If there has been a malfunction of the additional water pump it will be replaced.
UK DVSAFuel may leak
Risk: Fuel may leak from the injector rails. Drivers may notice a smell of fuel and or evidence of a leak
Fix: On affected vehicles replace injector rails and seals.
UK DVSAReduction in braking performance
Risk: On affected vehicles engine oil may in isolated instances enter the brake servo via the vacuum feed lie.This may cause the brake servo diaphragm to rupture and loss of brake servo assistance.
Fix: Replace vacuum line on affected vehicles.
UK DVSASunroof glass may shatter
Risk: The glass sunroof may suddenly break at temperature's below -20 degrees C. This normally happens when the vehicle is parked. When it breaks the single pane safety glass disintegrates into small pieces. A slight risk of injury to the occupants cannot be ruled out.
Fix: The glass sun roof will be replaced.
EU Safety GateThe driver airbag inflator may cause uncontrolled inflation and release metal fragments when the airbag is activated, which can cause…The driver airbag inflator may cause uncontrolled inflation and release metal fragments when the airbag is activated, which can cause injury to the occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe airbag may deteriorate over time and if deployed, excessive internal pressure may cause the inflator body to burst and metal fragments…The airbag may deteriorate over time and if deployed, excessive internal pressure may cause the inflator body to burst and metal fragments could pass through the cushion material causing injury to occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe vehicles are equipped with control software regarded as unauthorised by the competent authorities.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 23/04/2021
EU Safety GateThe auxiliary coolant pump may seize up.This could lead to the pump overheating after the engine has been switched off with the risk that the vehicle could catch fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe additional coolant pump can block due to foreign particles in the cooling system.This can result in the pump overheating which could lead to a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIt is possible that, in isolated cases, oil arrives into the brake force amplifier through the vacuum hoses.This can lead to damage of the amplifier membrane and consequently to reduction of brake force, which could lead to an accident.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2012 Audi Q5 fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2012, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2012 Audi Q5 owners report?
3 of the 4 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the Audi service ref repairs, and was told it would take three months, before the service department could look at and repair my vehicle, as they were backed up with repairs. I ordered a new sunroof…
The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking
The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site and driving 10 MPH, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact jumped-started the vehicle, and after entering the freeway, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. The failure persisted until the contact arrived at the residence. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle remained…
2012 Audi Q5: questions owners ask
Is the 2012 Audi Q5 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 4 complaints with NHTSA about the 2012 Audi Q5; the most common categories were structure (2, 50%), air bags (1, 25%), engine (1, 25%). There are 6 safety recalls.
What are the most common problems with the 2012 Audi Q5?
Across 4 owner complaints filed with NHTSA, the categories mentioned most often are structure (50% of complaints), air bags (25% of complaints), engine (25% of complaints), fuel/propulsion system (25% of complaints), suspension (25% of complaints). One complaint can name several components.
Does the 2012 Audi Q5 have any recalls?
Yes. NHTSA lists 6 recalls for the 2012 Audi Q5; the most recent (campaign 18V818000, 2018-11-19) concerns Fuel System, Gasoline: Delivery: Fuel Pump. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own Q5
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2012 only.