Problem Lookup › Audi › Q5 › 2023
Car problem report
2023 Audi Q5 problems, recalls and owner complaints
What the 2023 Audi Q5 has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 5safety recalls
- 43owner complaints
- 5crash reports
- 1fire report
- 7injuries reported
43 complaints, against an average of 65 for the other 14 Audi Q5 model years.
Every Audi Q5 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Audi Q5?
The components named most often in the 43 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Audi Q5 owners describe?
Found by reading the text of all 43 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 Audi Q5 been recalled?
5 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Engine Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Electrical System: Propulsion System: Traction Battery Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Electrical System: Propulsion System: Traction Battery Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Air Bags: Sensor: Occupant Classification: Front Passenger Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Electrical System: Propulsion System: Charging: Cable/Cord: Onboard Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Is the 2023 Audi Q5 recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSASoftware update for battery control unit
Risk: On affected vehicles there may be defective battery modules which may result in a fire hazard when charging the high-voltage battery.
Fix: Update the software of the high-voltage battery to improve the self-diagnosis capabilities. Vehicle owners are advised to not charge the high-voltage battery using external charging sources and also not use the e-tron modes “Battery charge” and “Battery hold” until the update is applied.
UK DVSACylinder head cover bolts inspection
Risk: Audi conducts programmes to constantly monitor the quality of its products. As part of this we have discovered that individual bolts in the cylinder head cover area on your vehicle may become loose as a result of a manufacturing issue. Depending on the extent to which the bolts become loose engine oil may leak and drip onto hot surfaces which poses a fire risk. If you notice smoke in the engine compartment park the vehicle safely and without delay.
Fix: To ensure the bolts are secured correctly a check must be performed.
UK DVSAServicing high-voltage battery
Risk: On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.
Fix: Replace the defective modules. Further software fix being developed to improve monitoring.
EU Safety GateThe high-voltage battery’s cell modules could overheat during charging.This may lead to fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDivergent torques during the bolting process may cause the cylinder head cover bolts to loosen.Motor oil may come out of the cylinder head cover bolt holes, come into contact with hot parts of the engine, and thereby generate smoke or cause a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDuring the charging process, the high/voltage battery may overheat due to a defect in the battery modules.This can result in a fire and cause injuries to occupants and bystanders.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Audi Q5 owners report?
12 of the 43 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident. The vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. The loss of power created a serious safety risk because the vehicle could no longer accelerate or operate normally in traffic. I pulled over as soon as it was safe, shut the vehicle off, and had it towed. The vehicle had approximately 74,945 miles at the time of the incident. An independent auto repair…
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26). The EPB is designed to disengage automatically. There was a dashboard warning light --RED--symbol--brake failure that flashed when the ignition was started. The occupants drove the vehicle approx 50 ft before the vehicle's Automatic EBS and/or Automatic Parking Braking (Maneuver Assist) shut down the vehicle completely because EPB was still engaged after gear…
Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership. Audi dealership in two states failed to use OMB II reader to scan codes at the time of emergency visit. Vehicle was released to owner without scanning codes at the time of the emergency therefore owner acquired more than 3-4 consecutive drive cycles before scheduled repair appointment 7 days after emergency incident described above because the…
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving. I backed out of my space into a large, empty, open area to turn my car around to have a better view. Because the audi pre-sense chronically malfunctions, I always turn it off before I drive. But I left it on this time because I was only driving about 15 feet in a parking area. I backed out, then stepped on the brake to turn the wheel. While I was AT A FULL STOP, the seatbelt motor started up loudly and grabbed my chest…
SoS emergency call malfunction. Besides transmission or engine mounting shakes on idle positions car still 6800 miles
The over dashboard screen didn't turn on when the car was open or the ignition turned on. Sometime it would take minutes though on a few occasions it simply didn't turn on. The consequence is I couldn't see how fast I was going, any information related to the car such as fuel level, tachometer, temperature. etc. I had the part replace by Audi, but it was over 3K to fix on part and/or system that should not fail. This started in the month of December 2025 though I just had it fixed.
While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a…
Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.
1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.
2023 Audi Q5: questions owners ask
Is the 2023 Audi Q5 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 43 complaints with NHTSA about the 2023 Audi Q5; the most common categories were forward collision avoidance (13, 30.2%), electrical system (9, 20.9%), engine (8, 18.6%). There are 5 safety recalls. 5 complaints mention a crash, 1 mentions a fire, 7 injuries were reported.
What are the most common problems with the 2023 Audi Q5?
Across 43 owner complaints filed with NHTSA, the categories mentioned most often are forward collision avoidance (30.2% of complaints), electrical system (20.9% of complaints), engine (18.6% of complaints), power train (11.6% of complaints), service brakes (9.3% of complaints). One complaint can name several components.
Does the 2023 Audi Q5 have any recalls?
Yes. NHTSA lists 5 recalls for the 2023 Audi Q5; the most recent (campaign 25V294000, 2025-05-07) concerns Engine. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Has the 2023 Audi Q5 had engine failures?
3 of the 43 owner complaints NHTSA has on file for the 2023 Audi Q5 (7%) describe complete engine failure or a replaced engine. One owner wrote: "Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing." (NHTSA complaint 11687879, September 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the brakes feel soft, fail or make noise on my 2023 Audi Q5?
3 of the 43 owner complaints NHTSA has on file for the 2023 Audi Q5 (7%) describe brakes feeling soft, failing, grinding or squealing. One owner wrote: "My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign." (NHTSA complaint 11530390, July 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Q5
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only; combines NHTSA's entries for AUDI Q5, AUDI Q5 SPORTBACK and Q5.