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2025 Audi Q5 problems, recalls and owner complaints
What the 2025 Audi Q5 has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 1safety recall
- 47owner complaints
- 3crash reports
- 0fire reports
- 3injuries reported
47 complaints, against an average of 64 for the other 14 Audi Q5 model years.
Every Audi Q5 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2025 Audi Q5?
The components named most often in the 47 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2025 Audi Q5 owners describe?
Found by reading the text of all 47 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2025 Audi Q5 been recalled?
1 U.S. safety recall. Repairs are free at a franchised dealer; some are done over the air.
Seat Belts: Pretensioner Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk: Improperly restrained occupants have an increased risk of injury during a crash.
Fix: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
Is the 2025 Audi Q5 recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAReplacing seat belt with tensioner
Risk: On Audi Q5 vehicles manufactured within a specific period the belt tensioning function on the front seats does not comply with technical requirements. Although the seat belt is tightened in the event of an accident which requires this it cannot be held tight reliably which reduces the protective effect. For this reason one or both front seat belts – as required – will be replaced on affected Q5 vehicles.
Fix: Recall campaign 69GT must be performed on affected vehicles and the affected seat belts must be replaced as described in the Workshop Manual.
UK DVSASoftware update for battery control unit
Risk: On affected vehicles there may be defective battery modules which may result in a fire hazard when charging the high-voltage battery.
Fix: Update the software of the high-voltage battery to improve the self-diagnosis capabilities. Vehicle owners are advised to not charge the high-voltage battery using external charging sources and also not use the e-tron modes “Battery charge” and “Battery hold” until the update is applied.
UK DVSACylinder head cover bolts inspection
Risk: Audi conducts programmes to constantly monitor the quality of its products. As part of this we have discovered that individual bolts in the cylinder head cover area on your vehicle may become loose as a result of a manufacturing issue. Depending on the extent to which the bolts become loose engine oil may leak and drip onto hot surfaces which poses a fire risk. If you notice smoke in the engine compartment park the vehicle safely and without delay.
Fix: To ensure the bolts are secured correctly a check must be performed.
EU Safety GateThe seatbelt pre-tensioner of the front seats does not comply with the technical specifications.Although the seatbelt tightens in a crash that triggers its deployment, it cannot reliably maintain this tightness, thus reducing its protective effect and increasing the risk of injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 07/05/2026
EU Safety GateThe high-voltage battery’s cell modules could overheat during charging.This may lead to fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDivergent torques during the bolting process may cause the cylinder head cover bolts to loosen.Motor oil may come out of the cylinder head cover bolt holes, come into contact with hot parts of the engine, and thereby generate smoke or cause a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2025 Audi Q5 owners report?
12 of the 47 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues. The have ignored a vehicle defect notice sent and lawyered up as soon as I said the vehicle was a lemon.
I bought a late model Audi Q5 2025 late February 2026. the one I bought was a loaner with 8K miles on it, list 60k, paid 48K for it. late April, we were in the mountains of western NC and were on a windy 2 lane mountain road after midnight with no cell service and nowhere to pull off. 7 warning lights came on, the most concerning was to immediately pull over and shut off the engine. We could not do this. The steering wheel was shaking and the climate systems shut off. All ABS were non functional. We drove the last half hour to the house, put the car in the garage and figured it would need to…
May 30, 2026 - Latching part of rear door lock broken. Had 3 grandchildren in the car at the time. Door would not latch. October 15, 2026 - Park gear would not work properly. Put in park and car would still roll. Hill-hold function also not working. March 24, April 8, August 7 - Front console lights up with warning lights for no reason. Dangerous as you don't know what is working and what is not. Forced us to have car out of commission for over 30 days since purchase on March 6, 2026
On October 14, 2026, while driving my 2025 Audi Q5 on a busy freeway at approximately 57 mph, the vehicle suddenly activated emergency braking and rapidly slowed/stopped without warning. At the same time, the seat belt tightened extremely forcefully around my body, restricting my movement and making it difficult to breathe. The instrument cluster then displayed “Emergency assist: canceled.” I believe the malfunction involved the vehicle’s emergency/driver-assistance braking system and restraint system. The vehicle is available for inspection upon request. The sudden braking created an…
Brake Electronics Control Unit Failure (DTC U041800): Logged active diagnostic code U041800 (implausible signal in address 812C). Dealership records confirm no permanent remedy exists, with software patches delayed into Q3 2026, leaving active braking and electronic system faults unaddressed. Electrical Grid Collapse & Parasitic Battery Drain: Vehicle experienced exterior lights activating independently during sleep mode and cyclical 300mA to 2.0A parasitic draws. Required warranty replacement of the Central Electrical Control Module (J519), Low Voltage Power Distributor Module (J1282), and…
Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck the building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied…
While driving at about 60 mph on highway, several systems in the car failed without prior warning. The message on dashboard said Catastrophic Electric System Failure. Brakes would not work for a moment and then started working. All windows came down and went up on their own. No lights were working. No blinkers or side lights were working. With a lot of difficulty and hand signals moved to the hard shoulder. The engine would not turn off for several minutes and turned off after multiple attempts. Audi tested the vehicle and found multiple DTC's in various modules - all sporadic and happened at…
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway from a T-intersection. There was substantial distance between my vehicle and the turning vehicle. No collision risk existed and no evasive action was required. Despite this, the vehicle's forward…
•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle could not be placed into PARK, required roadside assistance (never showed after 2-hour wait), and could not be safely secured. •XXX: While stopped at a traffic light, both front seat belts tightened aggressively without warning. Passenger was a [XXX] child. •Late XXX…
The lane keeping assistance system was engaged as we were traveling at approximately 55 mph and started around a right hand curve. The system aggressively jerked the car to the left and with the wheels on the rumble strip associated with the center double yellow lines. There was traffic flowing the opposite direction and we would have been head to head with an oncoming truck had the driver not stopped the car. The car has been to the dealer, they can not reproduce any issues with the system and have asked that video be taken the next time this happens which is not feasible nor safe. I have not…
I purchased a new 2025 Audi Q5 Sportback on 4/13/2026. I brought my car home that day and then had to go to the hospital for surgery so didn't drive my car for two weeks. I get in my car after a couple of weeks and the engine light came on and didn't come off I took it into Audi on May 7th. Audi said I could pick up my car on Monday May 11th and said the car battery was charged and I should be good. I brought my car home and then didn't drive it again for a week. I got in my car again and the engine light came on again. I called Audi on the Thursday before Memorial day and was told I needed to…
Check engine light is on almost constantly on my car. It might turn off and stay that way for a couple of days, but always comes on again. Dealership had made two attempts to "fix" it by just clearing the faults. However, according to the service department the reason why check engine light came on was "faults for loss of communication to powertrain electronics and brake electronics" which i think is a real safety concern. After my last trip to the dealership the check engine light came on after just two days of normal driving. There was also a situation when i was unable to shift to park with…
2025 Audi Q5: questions owners ask
Is the 2025 Audi Q5 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 47 complaints with NHTSA about the 2025 Audi Q5; the most common categories were forward collision avoidance (24, 51.1%), electrical system (22, 46.8%), service brakes (12, 25.5%). There is 1 safety recall. 3 complaints mention a crash, 3 injuries were reported.
What are the most common problems with the 2025 Audi Q5?
Across 47 owner complaints filed with NHTSA, the categories mentioned most often are forward collision avoidance (51.1% of complaints), electrical system (46.8% of complaints), service brakes (25.5% of complaints), engine (14.9% of complaints), lane departure (12.8% of complaints). One complaint can name several components.
Does the 2025 Audi Q5 have any recalls?
Yes. NHTSA lists 1 recall for the 2025 Audi Q5; the most recent (campaign 26V266000, 2026-04-24) concerns Seat Belts: Pretensioner. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does adaptive cruise control not work properly on my 2025 Audi Q5?
7 of the 47 owner complaints NHTSA has on file for the 2025 Audi Q5 (14.9%) describe adaptive cruise control disengaging, braking or not working. One owner wrote: "Adaptive cruise control not working....,Intermitently shutting off. This is coinciding with numerous engine, oil and gas warning lights going off in the Audi MMI system." (NHTSA complaint 11739245, May 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2025 Audi Q5 brake suddenly for no reason?
6 of the 47 owner complaints NHTSA has on file for the 2025 Audi Q5 (12.8%) describe sudden, unexpected automatic braking ("phantom braking"). One owner wrote: "This vehicle Misrecognizes intersections on two lane highways and causes the vehicle to unexpectedly slam on its brakes without warning in anticipation of an intersection that either does not exist or where my vehicle has the entire right way." (NHTSA complaint 11704583, December 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2025 Audi Q5?
5 of the 47 owner complaints NHTSA has on file for the 2025 Audi Q5 (10.6%) describe the check engine light coming on. One owner wrote: "Brake Electronics Control Unit Failure (DTC U041800): Logged active diagnostic code U041800 (implausible signal in address 812C)." (NHTSA complaint 11763773, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Q5
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2025 only; combines NHTSA's entries for ALL-NEW Q5, Q5 and Q5 PHEV.