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2012 Audi Q7 problems, recalls and owner complaints
What the 2012 Audi Q7 has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 4safety recalls
- 29owner complaints
- 1crash report
- 0fire reports
- 18%fail the UK MOT
29 complaints, against an average of 63 for the other 13 Audi Q7 model years.
Every Audi Q7 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2012 Audi Q7?
The components named most often in the 29 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2012 Audi Q7 owners describe?
Found by reading the text of all 29 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2012 Audi Q7 been recalled?
4 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Equipment: Other: Labels Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Fuel System, Gasoline: Delivery: Fuel Pump Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Fuel System, Gasoline: Delivery: Fuel Pump Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Fuel System, Gasoline: Fuel Injection System: Fuel Rail Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Is the 2012 Audi Q7 recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAFuel may leak
Risk: Fuel may leak from the injector rails. Drivers may notice a smell of fuel and or evidence of a leak
Fix: On affected vehicles replace injector rails and seals.
UK DVSAReduction in braking performance
Risk: On affected vehicles engine oil may in isolated instances enter the brake servo via the vacuum feed lie.This may cause the brake servo diaphragm to rupture and loss of brake servo assistance.
Fix: Replace vacuum line on affected vehicles.
EU Safety GateThe vehicles are equipped with control software regarded as unauthorised by the competent authorities.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 23/04/2021
EU Safety GateIt is possible that, in isolated cases, oil arrives into the brake force amplifier through the vacuum hoses.This can lead to damage of the amplifier membrane and consequently to reduction of brake force, which could lead to an accident.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2012 Audi Q7 fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2012, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2012 Audi Q7 owners report?
12 of the 29 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle difficult to control, I stopped driving and brought the vehicle to an authorized Audi dealership for inspection. The Audi dealership confirmed the steering failure was caused by a major power steering…
There have been continuous indicators by way of the check engine light repeatedly appearing on my vehicle's dash for a number of years. A different determination was always discovered each time I took my vehicle to the only Audi Certified Dealership in my area. Most recently, I have been told that my vehicle now requires a Fuel System Replacement, High Pressure Fuel Pump, All Components in Fuel Tank, Fuel Rails, Injectors, All Rubber Fuel Lines for a cost of $16,830.50. Coincidentally, I received information by mail from the manufacturer (Audi), indicating there was a Safety Recall 20W9--Fuel…
Since I bought my vehicle it has been burning oil I am adding oil every two to three days because it burns it and the smells burnt and the light comes on I have to add 3 oil bottles every two to three days It smells burnt and I cannot drive for long periods of times because I am scared something can happen. I have a 2012 audi q7.
VEHICLE HAS NOT EVEN REACH 92K MILES AND THE WATERPUMP IS A ALREADY FAILING. AUDI THIS IS A KNOW ISSUE BUT THE REMEDY HAS NOT BEEN FIXED. THEY ONLY WAY TO FIX THIS IS TO REPLACE WITH NEW UNIT. I UNDERSTAND AUDI SPECIFICALLY MADE A "WEEP" HOLE TO WARN THE OWNER BEFORE THE WHOLE UNIT FAILS. THIS CAUSES COOLANT TO LEAK WHICH EVENTUALLY GIVES YOU THE LOW COOLANT LEVEL WARNING ON THE DASH. THIS IS TO PREVENT THE BEARING INSIDE THE WATERPUMP TO COMPLETELY FAIL CAUSING METAL TO METAL CONTACT THUS CAUSING SPECS OF METAL INSIDE YOUR COOLANT SYSTEMS. IT'S UNFORTUNATE THAT THIS FAILING EARLIER THAN…
2012 AUDI Q7 3.0T S LINE PRESTIGE, 91K MILES! STARTED AS SMALL GASOLINE SMELL BECOMING STRONGER THROUGHOUT THE NEXT COUPLE DAYS. SMELLED REALLY STRONG AROUND REAR LEFT DOOR AREA AND INSIDE CABIN. INVESTIGATED FUEL LEAK AND NOTICE UNDERNEATH THE SUV, FUEL DRIPPING DOWN THE SIDE OF ONE OF THE TWO FUEL TANKS. DISCONNECT BATTERY, REMOVE REAR SEAT TO ACCESS FUEL PUMP PANEL ON THE FLOOR, DISCOVERED LOTS OF FUEL LEAK NEAR PUMP AND ELECTRICAL CONNECTORS. NOTICED THAT THE FUEL FILTER HOUSING ALREADY HAD "AUDI'S QUICK FIX" (PROTECTIVE FILM) COVERING THE AREA BUT IT WAS STILL LEAKING. NOT TO MENTION THE…
CRANK PULLEY HARD RUBBER CORE OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER. I WAS PULLING OUT OF A HIGHWAY RAMP AND THANKFULLY OTHER CARS WERE ABLE TO AVOID ME DUE TO THE LOW TRAFFIC AT THE TIME OF THE INCIDENT. *TR
MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.
CRANKSHAFT PULLEY RIPPED ITSELF APART AT IDLE AFTER VEHICLE WAS STARTED.
ON TWO DIFFERENT OCCASIONS THE PASSENGER SIDE WINDSHIELD WIPER ARM HAS SNAPPED OFF DURING HEAVY RAINSTORMS WHILE DRIVING WITHIN NYC'S POSTED SPEED LIMIT ON THE GRAND CENTRAL PARKWAY OF 50 MPH. THE LACK OF VISIBILITY COMPROMISES MY SAFETY AND OTHERS WHILE OPERATING THE VEHICLE.
TL* THE CONTACT OWNS A 2012 AUDI Q7. WHILE DRIVING 50 MPH APPROACHING A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT QUICKLY APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AUDI MARIETTA (LOCATED AT 1141 COBB PKWY SE, MARIETTA, GA 30060, (678) 257-3658) WHERE IT WAS DIAGNOSED THAT THE VACUUM PIPE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,525.
PASSENGER SIDE WIPER ARM BROKE COMPLETELY OFF WHILE DRIVING IN THE RAIN ON A MAIN STREET. IT WAS IN OPERATION AT THE TIME OF INCIDENT.
PULLING OUT MAKING A LEFT TURN FROM A STOP, VEHICLE SUDDENLY HESITATED, POWER TO ENGINE WAS INTERMITTENT AND JERKY, AND ACCELERATION WAS POOR TO NONE. MANY WARNING LIGHTS CAME ON (STABILITY, TIRE PRESSURE, ANTI-LOCK, ETC.). STEERING WHEEL WAS ALSO SHAKING SLIGHTLY (POWER STEERING MOTOR?). CONDITION CONTINUED FOR ABOUT A MILE WHILE VEHICLE PROCEEDED TO HOME. TURNING VEHICLE OFF AND ON RESOLVED THE PROBLEM. ON INITIAL CALL TO DEALERSHIP I WAS TOLD "THEY DO THAT SOMETIMES; YOU NEED TO TURN OFF/ON TO REBOOT SYSTEM". AFTER TAKING FOR SERVICE FOUR DAYS LATER NO ISSUES WERE FOUND OTHER THAN SOME…
2012 Audi Q7: questions owners ask
Is the 2012 Audi Q7 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 29 complaints with NHTSA about the 2012 Audi Q7; the most common categories were fuel/propulsion system (11, 37.9%), engine (8, 27.6%), steering (4, 13.8%). There are 4 safety recalls. 1 complaint mentions a crash.
What are the most common problems with the 2012 Audi Q7?
Across 29 owner complaints filed with NHTSA, the categories mentioned most often are fuel/propulsion system (37.9% of complaints), engine (27.6% of complaints), steering (13.8% of complaints), power train (10.3% of complaints), visibility/wiper (10.3% of complaints). One complaint can name several components.
Does the 2012 Audi Q7 have any recalls?
Yes. NHTSA lists 4 recalls for the 2012 Audi Q7; the most recent (campaign 23V086000, 2023-02-15) concerns Equipment: Other: Labels. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2012 Audi Q7 smell of fuel or gas?
5 of the 29 owner complaints NHTSA has on file for the 2012 Audi Q7 (17.2%) describe a fuel or gasoline smell, or a fuel leak. A related recall exists: campaign 15V019000 (fuel system, gasoline: fuel injection system: fuel rail). The fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. One owner wrote: "Recall 20w9 was completed about may 2018. no leaking or cracks were found. butyl tape was placed over flange to "prevent" future leaks. august 2020, fuel flange is now leaking. strong gasoline smell from outside of vehicle." (NHTSA complaint 11352544, September 2020). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Q7
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2012 only.