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2023 BMW iX problems, recalls and owner complaints
What the 2023 BMW iX has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 12safety recalls
- 38owner complaints
- 12crash reports
- 0fire reports
- 6injuries reported
The most complained-about BMW iX year on file: 38 complaints, against an average of 20 for the other 4 model years.
Every BMW iX model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 BMW iX?
The components named most often in the 38 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 BMW iX owners describe?
Found by reading the text of all 38 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 BMW iX been recalled?
12 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Propulsion System: Traction Motor: Controller: Software BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System: Traction Battery BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System: Hybrid Management BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Risk: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Vehicle Speed Control: Cruise Control BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Risk: A sudden increase in vehicle speed can increase the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System: Traction Battery BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags: Frontal BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Risk: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Fix: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention: Warnings: External/Pedestrian Alert BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Fix: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System: Traction Battery Thermal: Management: Software BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Risk: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Risk: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Fix: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Electrical System: Propulsion System: Traction BatteryDo not drive, park outside BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Risk: A short-circuit in a high voltage battery increases the risk of a fire.
Fix: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
Electrical System: Instrument Cluster/Panel BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Fix: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags: Air Bags/Restraint Control Module: Software BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Risk: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Fix: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Is the 2023 BMW iX recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAReplacing the Cell Module of the High-Voltage Battery
Risk: On affected vehicles the battery module frame may have been manufactured using too much force. In conjunction with swelling force of the battery this could lead to failure and a possible thermal event within the vehicles life time.
Fix: On affected vehicles the modules will be replaced.
UK DVSAOn affected vehicles due to a supplier component production process error a damaged Combined Charging Unit may have been installed.
Risk: On affected vehicles due to a supplier component production process error a damaged Combined Charging Unit may have been installed.
Fix: Replace the Combined Charging Unit.
UK DVSAA cable bridge connection connecting two circuit boards within the cell supervision circuit (CSC) might not have been installed properly.
Risk: A cable bridge connection connecting two circuit boards within the cell supervision circuit (CSC) might not have been installed properly.
Fix: On the affected vehicles the cell supervision circuit (CSC) inside the high-voltage battery will be replaced.
UK DVSADuring the supplier s production process of the battery cells a manufacturing defect occurred.During the supplier s production process of the battery cells a manufacturing defect occurred. During assembly of the cell the cathode plate may have been damaged and a broken piece may have entered the interior of the cell.
Risk: During assembly of the HV Battery cell the cathode plate may have been damaged and a broken piece may have entered the interior of the cell. BMW strongly recommends refraining from charging the high-voltage battery and to not use the vehicles until the repair is performed. BMW also recommends parking the vehicle outdoors and not in the immediate vicinity of buildings.
Fix: On the affected vehicles the defective cell modules of the high-voltage battery will be replaced.
UK DVSAIn the event of a restraint system fault the airbag warning light or warning message is not displayed to the driver due to a software error
Risk: In the event of a restraint system fault the airbag warning light or warning message is not displayed to the driver due to a software error.
Fix: On the affected vehicles the Airbag control unit (ACSM6) will be reprogrammed with new software.
EU Safety GateThe cell modules in the vehicles concerned were not produced in accordance with the specifications, which may cause the module frame to…The cell modules in the vehicles concerned were not produced in accordance with the specifications, which may cause the module frame to fail. This may lead to a shutdown of the high-voltage system and fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe driver airbag may be incorrectly folded.In the event of an accident it may consequently not be able to unfold correctly, increasing the risk of injury to the driver.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA manufacturing defect can lead to high voltage battery failures, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 BMW iX owners report?
12 of the 38 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
THIS VEHICLE HAD A BRIEF WARNING TO STOP DRIVING AND QUICKLY LOST ANY POWER. THE VEHICLE WAS COMPLETELY DISABLED IN THE MIDDLE OF A BUSY HIGHWAY. THERE WERE DEFINITE SAFTEY CONCERNS TO MYSELF AND OTHERS REGARDING COLLISION POTENTIAL. THE PROBLEM IS CONFIRMED IN MULTIPLE ELECTRIC BMW IX MODELS BY DEALERS AND OTHER OWNERS. BMW HAS CONFIRMED DRIVE CHAIN FAILURE RELATED TO MANUFACTURING DUST IN THE MOTOR OR COOLING PUMP FAILURE. THIS SAFETY PROBLEM CONTINUES TO PRESENT IN IX VEHICLES.
Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be driven home on remaining range with no ability to…
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refusal…
2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.
On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the several warnings flashed on the screen noting that the vehicle stabilization system was disabled, "vehicle may roll", the…
Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the airbags did not deploy and the hazard lights never…
While parking in a rather standard strip mall parking lot, it was discovered the car was too close to the car on the right. The car was backed up a few feet and braked to a stop. When the gear shifter was moved to drive, the car took off and struck the car in front at 13 mph, causing about $75,000 of damage to our BMW iX M60. BMW did a precrash report with data but no written summary or opinion. It was quite clear from the phone call on the crash that BMW would argue the cause was driver error.
Car suddenly went into neutral and a drivetrain fault error message popped up. Unable to set to drive to continue driving. Powered off car and back on and same error message.
Not sure what happened, there is a warning saying the steering effort has changed, I have found there are many ix users received this warning and get their steering rack replaced by the dealer
Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.
I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastbay BMW that this is a recurring problem and the unit…
The vehicle automatically lost power, shut down, and came to a complete stop in the middle of the road. During the shut down, I was unable to accelerate, brake, or steer the vehicle to the side of the road to a safe stopping location. The vehicle computer appeared to take over and shut down the vehicle and I was unable to stop it from happening. I was informed by the dealer that the issue was with the Combined Charging Unit. The vehicle has been back at the dealer since July 17, 2023 and I do not know if the Combined Charging Unit is still on the vehicle and available for inspection. There was…
2023 BMW iX: questions owners ask
Is the 2023 BMW iX reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 38 complaints with NHTSA about the 2023 BMW iX; the most common categories were air bags (12, 31.6%), forward collision avoidance (8, 21.1%), electrical system (7, 18.4%). There are 12 safety recalls. 12 complaints mention a crash, 6 injuries were reported.
What are the most common problems with the 2023 BMW iX?
Across 38 owner complaints filed with NHTSA, the categories mentioned most often are air bags (31.6% of complaints), forward collision avoidance (21.1% of complaints), electrical system (18.4% of complaints), power train (7.9% of complaints), vehicle speed control (7.9% of complaints). One complaint can name several components.
Does the 2023 BMW iX have any recalls?
Yes. NHTSA lists 12 recalls for the 2023 BMW iX; the most recent (campaign 25V395000, 2025-07-23) concerns Electrical System: Propulsion System: Traction Motor: Controller: Software. 1 recall carries a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 BMW iX stall, lose power or shut off while driving?
4 of the 38 owner complaints NHTSA has on file for the 2023 BMW iX (10.5%) describe the engine stalling, losing power or shutting off while driving. 2 related recalls exist: campaign 25V395000 (electrical system: propulsion system: traction motor: controller: software). The fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. One owner wrote: "On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking." (NHTSA complaint 11676769, July 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 BMW iX accelerate unexpectedly or surge?
4 of the 38 owner complaints NHTSA has on file for the 2023 BMW iX (10.5%) describe unexpected or sudden acceleration, or surging. One owner wrote: "2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end…" (NHTSA complaint 11689535, September 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own iX
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only.