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2020 BMW X5 problems, recalls and owner complaints
What the 2020 BMW X5 has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 11safety recalls
- 113owner complaints
- 3crash reports
- 7fire reports
- 14%fail the UK MOT
113 complaints, against an average of 112 for the other 14 BMW X5 model years.
Every BMW X5 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 BMW X5?
The components named most often in the 113 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 BMW X5 owners describe?
Found by reading the text of all 113 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why won't my 2020 BMW X5 start?11 owners · 9.7%
- Why does my 2020 BMW X5 overheat?10 owners · 8.8% · Recall 25V644000
- Why does my 2020 BMW X5 stall, lose power or shut off while driving?8 owners · 7.1% · Recall 20V465000
- Has the 2020 BMW X5 had engine failures?7 owners · 6.2%
- Why is the air conditioning not blowing cold in my 2020 BMW X5?6 owners · 5.3%
- Why is the airbag light on in my 2020 BMW X5?4 owners · 3.5%
Has the 2020 BMW X5 been recalled?
11 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Starter Assembly BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.
Risk: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Fix: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.
Electrical System: Starter Assembly BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Risk: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Visibility: Sun/Moon Roof Assembly BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
Fix: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention: Sensing System: Camera BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Fix: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Service Brakes, Hydraulic BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Risk: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
Fix: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Suspension: Front: Control Arm BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Risk: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Exterior Lighting: Headlights BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.
Fix: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Power Train: Automatic Transmission BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Steering BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.
Risk: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.
Back Over Prevention: Sensing System: Camera BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Steering: Rack And Pinion: Rack BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Risk: A loss of steering control increases risk of a crash.
Fix: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Is the 2020 BMW X5 recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAReplace the Engine Starter Motor
Risk: The Safety Recall relates to the engine starter motor. The fault relates to the RSW22 starter RWT (reinforced water tightness). It was found that with RWT starters an increased abrasion of the magnetic contact can cause the growth of deposits at the lowest point of the relay interior. This in turn may increase the relay contact resistance resulting in false starts or even causing short circuits and possibly a thermal reaction. In case of a short circuit the possibility of a thermal event cannot be excluded. This may happen while attempting to start the vehicle or while driving due to vibrations causing a short circuit due to moving deposits.
Fix: On the affected vehicles the starter motor will be replaced with a variant by another supplier with a different design. Until the repair has been completed it is recommended to not leave the vehicle running unattended after starting the engine.
UK DVSAReplace the Engine Starter Motor
Risk: For affected vehicles local overheating may occur at the electrical contacts of the vehicle's engine starter motor. This may cause an increase in current flow resulting in local overheating or risk of thermal event.
Fix: Replacement of the starter motor.
UK DVSAUndetected EGR System leaks may cause thermal activity in the intake manifold
Risk: Undetected EGR System leaks may cause thermal activity in the intake manifold.
Fix: The engine management control unit (DDE) will be programmed with improved software incorporating the latest OBD functionality.
UK DVSAThe exhaust gas recirculation cooler may leak over time and cause thermal incident
Risk: The Exhaust Gas Recirculation cooler may leak over time and cause thermal incident.
Fix: On the affected vehicles the EGR cooler module will be replaced.
UK DVSAThe hv batteries may fail due to impurities in the production process
Risk: The HV batteries may fail due to impurities in the production process.
Fix: The affected high-voltage cell modules will be replaced
UK DVSAThe integrated brake system hydraulic unit may have been produced incorrectly
Risk: The Integrated Brake system hydraulic unit may have been produced incorrectly
Fix: Replace the Integrated Brake system hydraulic unit.
UK DVSASome 22 continental tyres were produced out of specification
Risk: Some 22 Continental tyres were produced out of specification.
Fix: The tyres will be inspected for a specific DOT and mould number and will be replaced if found to be within the faulty range.
UK DVSAThe battery cables on the 48v starter generator may not have been sufficiently secured during production
Risk: The battery cables on the 48V starter generator may not have been sufficiently secured during the production process.
Fix: Check the screw connection of the 48V positive / negative battery cables on the starter generator and rework if necessary.
UK DVSARemaining particles in the cells of the high voltage battery can cause a short circuit
Risk: A possibility of impurities contained in the HV batteries may cause short circuit.
Fix: Testing of battery charge cycles and replacement of the HV cells where necessary.
UK DVSAAn additional crash pad is required behind the auxiliary battery
Risk: To comply with the regulation an additional crash pad is required behind the auxiliary battery.
Fix: On the affected vehicles the crash pad will be retrofitted.
UK DVSAThe front axle support (subframe) welding process has not been completed according to specifications
Risk: The front axle support (subframe) welding process has not been completed according to specifications.
Fix: Replace the front axle support.
UK DVSARemaining particles in the cells of the high voltage battery can cause a short circuit
Risk: In very rare cases welding beads were not always completely removed in the cleaning process during battery production.
Fix: Test and replace the High Voltage batteries if affected.
UK DVSAA starter motor bolt may have been installed incorrectly and become lost inside the transmission bell housing
Risk: A starter bolt may have been installed incorrectly and become lost inside the transmission bell housing.
Fix: The starter motor will be removed and checked for a bolt that is adrift any damage found will be rectified.
UK DVSAThe steering shaft bearing plate may not be screwed to the engine bulkhead correctly
Risk: The steering shaft bearing plate may not have been screwed on correctly.
Fix: On the affected vehicles the screw connection of the steering shaft bearing plate will be inspected and if necessary correctly attached or replaced.
EU Safety GateThe RSW22 starter with reinforced water tightness (RWT) may experience increased abrasion of the magnetic contact, causing deposits to…The RSW22 starter with reinforced water tightness (RWT) may experience increased abrasion of the magnetic contact, causing deposits to build up at the lowest point inside the relay. These deposits may increase relay contact resistance, leading to starting failures or short circuits. If a short circuit occurs, either when attempting to start the vehicle or while driving due to vibration-related movement of the deposits, it could cause a thermal event and increase the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 07/07/2026
EU Safety GateThe engine starter’s electrical contacts may overheat and cause the vehicle to start improperly.Continued starting attempts can intensify the overheating and ignite surrounding components, potentially leading to a vehicle fire while driving or shortly after parking.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateWater may come into contact with the starter relay and gradually cause corrosion.This could affect the electrical connection inside the relay and make the engine difficult to start. It may also result in a short circuit and could cause the starter to overheat leading to a fire when the vehicle is in motion or when it is parked with the ignition off.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe software-based overload protection function cannot sufficiently prevent the starter being overloaded in the event of repeated long…The software-based overload protection function cannot sufficiently prevent the starter being overloaded in the event of repeated long start-up attempts. The starter may overheat or sparks may be produced as a result of an increased current flow. This increases the risk of a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDefects in the winding of cell-internal foils in the high-voltage batteries can lead to the occurrence of increased self-discharge.This can cause high voltage cell modules to overheat, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateImpurities in the production process of batteries could cause a short circuit within a battery when the accumulator is fully charged,…Impurities in the production process of batteries could cause a short circuit within a battery when the accumulator is fully charged, which may cause fire and lead to an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a production defect affecting the instrument panel, the passenger airbag may not function properly.This will increase the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDefective hydraulic unit of the braking system may cause a limited braking support and increased braking distance.Moreover, in such cases the ABS system would not be available. This will lead to increased risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering spindle may not have been properly bolted and could become detached.As a result the steering control would be lost, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe tyres on the affected vehicles may not have been manufactured according to the specifications.Consequently, sudden loss of pressure and partial or complete tread separation may occur while driving, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to defective welding, the push bars on the front axle beam may become detached.Moreover, a failure of the welding quality may result in a crack of the bearing bracket. This could lead to loss of wheel control, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA short circuit in the high-voltage battery could occur during initial charging due to a particle in the form of a welding bead.This may trigger a chain reaction in the battery, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe inner liner of the tyres may have been damaged during the manufacturing process.This could cause a sudden loss of pressure while driving and thus a failure of the tyre, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe press-in force of the counterbalance shaft’s bearing shells may not have met the specifications, which could cause the counterbalance…The press-in force of the counterbalance shaft’s bearing shells may not have met the specifications, which could cause the counterbalance shaft to become loose. As a result, the engine could be damaged and locked in motion, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2020 BMW X5 fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2020, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2020 BMW X5 owners report?
12 of the 113 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2020 BMW X5. The contact stated that while driving, the ignition switch message was displayed. The contact stated that later in the day, while driving at an undisclosed speed, the brake pedal was depressed, and the brake malfunction message displayed. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was parked and turned off. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was…
My 2020 BMW X5 sDrive40i has experienced recurring and serious electrical, shutdown, and drivability problems that have not been resolved despite BMW service and a recall-related repair. The vehicle has unexpectedly restarted after being turned off and has also failed to shut down properly. On September 6, 2026, after being parked at Costco for approximately 40–60 minutes, I returned to find the vehicle off but not secured. The brake lights were on, the windows were down even though I had left them up, and the interior systems were operating. The radio was playing an unfamiliar station…
I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, abnormal oil pressure…
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating engine oil pressure. Failures have been reported in which this internal plastic component fractures, resulting in sudden loss of or instability in engine oil pressure. My own vehicle has experienced this oil pump failure. The failure is particularly concerning because it can occur during cold-start…
I am on my third front differential in first in 2023, one in 2025 and now one in 2026. All M50I have this issue but the X5 M model does not.
It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled
The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Vehicle has excessive condensation in driver headlight. Garage kept only. Problem discovered because of parking vehicle outside on driveway while the garage hosted moving boxes. This was the only time this vehicle has spent the night outside.
Sunroof - explosion of glass while driving down the road. No other cars or anything that would cause flying debris. I decided to file this report after reading of multiple accounts being reported.
The contact owns a 2020 BMW X5. The contact stated while driving approximately 25 MPH, the message "Low Oil Pressure - Stop Vehicle Immediately" was displayed, and the oil warning light was illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the oil pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.
The contact owns a 2020 BMW X5. The contact stated that while stopped at a red traffic light, the vehicle lost power. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The vehicle was previously repaired; however, the failure persisted. The manufacturer was notified of…
The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's…
2020 BMW X5: questions owners ask
Is the 2020 BMW X5 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 113 complaints with NHTSA about the 2020 BMW X5; the most common categories were electrical system (39, 34.5%), engine (33, 29.2%), power train (17, 15%). There are 11 safety recalls. 3 complaints mention a crash, 7 mention a fire, 5 injuries were reported.
What are the most common problems with the 2020 BMW X5?
Across 113 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (34.5% of complaints), engine (29.2% of complaints), power train (15% of complaints), engine and engine cooling (13.3% of complaints), air bags (5.3% of complaints). One complaint can name several components.
Does the 2020 BMW X5 have any recalls?
Yes. NHTSA lists 11 recalls for the 2020 BMW X5; the most recent (campaign 25V644000, 2025-09-25) concerns Electrical System: Starter Assembly. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why won't my 2020 BMW X5 start?
11 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (9.7%) describe the car failing to start. One owner wrote: "I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot." (NHTSA complaint 11704622, December 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 BMW X5 overheat?
10 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (8.8%) describe the engine overheating or coolant loss. 2 related recalls exist: campaign 25V644000 (electrical system: starter assembly). The fix: Dealers will replace the engine starter, free of charge. One owner wrote: "squeaking and grinding in steering column, overheated steering column to the touch. Took to local BMW and was informed it was an issue with steering rack (after two visits there) and part has to be ordered and replaced." (NHTSA complaint 11482223, August 2022). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2020 BMW X5 stall, lose power or shut off while driving?
8 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (7.1%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 20V465000 (power train: automatic transmission). The fix: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. One owner wrote: "Car indicating drivetrain malfunction and BMW has a service bulletin for the described issue which is to replace the transfer case yet the dealer service center has tried to say it was the radiator blinds and it was not, now saying its spark plugs and…" (NHTSA complaint 11633285, December 2024). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Has the 2020 BMW X5 had engine failures?
7 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (6.2%) describe complete engine failure or a replaced engine. One owner wrote: "The oil level reading is failing at 16% due to an oil pump malfunction. BMW has addressed this on all 2022+ b58 engine but all prior years have the plastic failing oil pump. The had to upgrade it because it cause catastrophic failure to the engine." (NHTSA complaint 11759405, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the air conditioning not blowing cold in my 2020 BMW X5?
6 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (5.3%) describe the air conditioning not cooling or failing. One owner wrote: "This vehicle has AC problem it’s blowing hot air. It has evaporator leaking. I called multiple shops and they said this problem is very popular for the X5 2019 to 2023 in my car is 2020. Please recall the Evaporator Core problem." (NHTSA complaint 11754754, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the airbag light on in my 2020 BMW X5?
4 of the 113 owner complaints NHTSA has on file for the 2020 BMW X5 (3.5%) describe airbag warning lights or airbag faults. One owner wrote: "Due to a small coffee spill srs light for front and back were triggered, with the potential of having air bags deployed, this is a defect that needs to be addressed." (NHTSA complaint 11620270, October 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own X5
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only; combines NHTSA's entries for X5 and X5 M.