Problem Lookup āŗ Chevrolet āŗ Cruze āŗ 2014
Car problem report
2014 Chevrolet Cruze problems, recalls and owner complaints
What the 2014 Chevrolet Cruze has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 10safety recalls
- 702owner complaints
- 70crash reports
- 17fire reports
- 40%fail the UK MOT
702 complaints, against an average of 326 for the other 7 Chevrolet Cruze model years.
Every Chevrolet Cruze model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2014 Chevrolet Cruze?
The components named most often in the 702 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2014 Chevrolet Cruze owners describe?
Found by reading the text of all 702 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2014 Chevrolet Cruze stall, lose power or shut off while driving?68 owners Ā· 9.7%
- Why is the check engine light on in my 2014 Chevrolet Cruze?64 owners Ā· 9.1%
- Why does my 2014 Chevrolet Cruze overheat?43 owners Ā· 6.1%
- Does the 2014 Chevrolet Cruze have emissions system or DPF problems?28 owners Ā· 4%
- Why does my 2014 Chevrolet Cruze idle rough, misfire or hesitate?25 owners Ā· 3.6%
- Why do the windshield wipers stop working on my 2014 Chevrolet Cruze?24 owners Ā· 3.4%
Has the 2014 Chevrolet Cruze been recalled?
10 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Air Bags: Side/Window General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Fix: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Air Bags: Side/Window General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Fix: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Air Bags: Side/Window General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Fix: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Electrical System: Ignition General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Steering General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Equipment: Electrical General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Fix: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Air Bags General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Risk: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Fix: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Power Train: Axle Assembly: Axle Shaft General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Risk: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Fix: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Power Train: Automatic Transmission General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Fix: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Power Train: Axle Assembly: Axle Shaft General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Risk: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Fix: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Is the 2014 Chevrolet Cruze recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAChevrolet UK Takata Drivers Airbag
Risk: On affected vehicles the chemicals in the Takata airbags may deteriorate over time which may cause the inflator to rupture and lead to serious injury.
Fix: Exchange affected airbag modules as a precautionary measure.
UK DVSADrive shaft may fail
Risk: It has been detected that certain MY2013 & MY2014 Cruze and Orlando vehicles equipped with tubular drive shaft may in some instances experience breakage on RH drive shaft neck area. This will result in loss of drive but the driver will still be able to steer and brake the vehicle.
Fix: Examine affected vehicles for type of RH drive shaft fitted. Where necesaary replace driveshaft.
EU Safety GateThe propellant in the driver airbag may deteriorate over time.If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Request to stop driving; Date of entry into force: 08/08/2025
EU Safety GateThe propellant in the inflator of the driver airbag may deteriorate over time.If the airbags deploy, it could result in fragments of the inflator injuring the vehicle's occupants.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe right-hand driveshaft may break in the neck area.If this happens the vehicle will not be able to accelerate.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: 11/08/2014
How often does the 2014 Chevrolet Cruze fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2014, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2014 Chevrolet Cruze owners report?
12 of the 702 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
For the first question, Iād strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairsā¦
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of theā¦
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, aā¦
Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available orā¦
The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip inside the key fob itself, causing the malfunction. The key fob was replaced. The manufacturer was informed of the failure, and due to the vehicle no longer being covered under warranty, they opened and then closed a case. The failure mileage was approximately 82,000.
The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, itās really unsafe when I canāt control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldnāt look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. Theā¦
My service lights keep popping on and start shaking etc.
The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.
I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.
THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.
2014 Chevrolet Cruze: questions owners ask
Is the 2014 Chevrolet Cruze reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 702 complaints with NHTSA about the 2014 Chevrolet Cruze; the most common categories were engine (217, 30.9%), electrical system (187, 26.6%), power train (97, 13.8%). There are 10 safety recalls. 70 complaints mention a crash, 17 mention a fire, 57 injuries were reported.
What are the most common problems with the 2014 Chevrolet Cruze?
Across 702 owner complaints filed with NHTSA, the categories mentioned most often are engine (30.9% of complaints), electrical system (26.6% of complaints), power train (13.8% of complaints), steering (13.2% of complaints), air bags (11% of complaints). One complaint can name several components.
Does the 2014 Chevrolet Cruze have any recalls?
Yes. NHTSA lists 10 recalls for the 2014 Chevrolet Cruze; the most recent (campaign 25V764000, 2025-11-06) concerns Air Bags: Side/Window. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2014 Chevrolet Cruze stall, lose power or shut off while driving?
68 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (9.7%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didnāt work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder." (NHTSA complaint 11619509, October 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2014 Chevrolet Cruze?
64 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (9.1%) describe the check engine light coming on. One owner wrote: "Both catalytic converters and O2 Sensor's have been replaced and Iām still getting a check engine light. Along with a multitude of other parts that Iāve had to replace. Like the turbo, gaskets, sensors multiple timesā¦" (NHTSA complaint 11735547, May 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2014 Chevrolet Cruze overheat?
43 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (6.1%) describe the engine overheating or coolant loss. One owner wrote: "Constant overheating issues with coolant loss. I have changed so many parts in this engine to correct the issue and nothing is working. There are far too many complaints online with this specific model. Why hasnāt there been a recall on this issue?" (NHTSA complaint 11716507, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Does the 2014 Chevrolet Cruze have emissions system or DPF problems?
28 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (4%) describe emissions faults such as DPF, EGR, catalytic converter, AdBlue/DEF or NOx sensor problems. One owner wrote: "Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare." (NHTSA complaint 11628731, December 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2014 Chevrolet Cruze idle rough, misfire or hesitate?
25 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (3.6%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "Issue 1: Service stabilitrak and flashing check engine light, has been repaired multiple times. Loss of power and shaking while driving. Replaced ignition coil pack and spark plugs. Check engine code misfire." (NHTSA complaint 11519129, April 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the windshield wipers stop working on my 2014 Chevrolet Cruze?
24 of the 702 owner complaints NHTSA has on file for the 2014 Chevrolet Cruze (3.4%) describe windshield wipers stopping or failing. One owner wrote: "I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem." (NHTSA complaint 11472458, July 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Cruze
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2014 only.