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2025 Chevrolet Equinox problems, recalls and owner complaints
What the 2025 Chevrolet Equinox has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 401owner complaints
- 15crash reports
- 0fire reports
- 9injuries reported
401 complaints, against an average of 359 for the other 14 Chevrolet Equinox model years.
Every Chevrolet Equinox model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2025 Chevrolet Equinox?
The components named most often in the 401 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2025 Chevrolet Equinox owners describe?
Found by reading the text of all 401 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why is the check engine light on in my 2025 Chevrolet Equinox?21 owners · 5.2%
- Why does the infotainment screen freeze, reboot or go black in my 2025 Chevrolet Equinox?16 owners · 4%
- Why does my 2025 Chevrolet Equinox brake suddenly for no reason?15 owners · 3.7%
- Why does my 2025 Chevrolet Equinox stall, lose power or shut off while driving?13 owners · 3.2%
Has the 2025 Chevrolet Equinox been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Equipment: Other: Owners/Service/Other Manual General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
Back Over Prevention: Warnings: External/Pedestrian Alert General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
Tires: Tread/Belt General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Risk: Tire tread detachment increases the risk of a crash.
Fix: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Service Brakes, Hydraulic General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Risk: A vehicle that does not automatically brake as expected increases the risk of a crash.
Fix: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Electrical System: Body Control Module/Bcm General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Fix: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Latches/Locks/Linkages: Doors: Latch General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Risk: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Fix: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
What do 2025 Chevrolet Equinox owners report?
12 of the 401 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
INCIDENT DESCRIPTION: On October 20, 2026, at approximately 11:15 AM, I was driving my Chevrolet Equinox EV and was stopped at a red traffic signal. When the light turned green, I began accelerating normally into the intersection. Suddenly and without warning, the vehicle experienced a severe "phantom braking" / false Automatic Emergency Braking (AEB) event. The vehicle’s emergency braking system engaged violently, bringing the car to an abrupt, full stop in the middle of the intersection. There were NO vehicles, pedestrians, or obstacles in front of my car or anywhere in my path. A vehicle…
This car locks up sometimes while driving in normal traffic which is very dangerous, resulting in a whiplash for me the driver and almost causing rear end collisions to my car from the abrupt stop in moving traffic. All five abrupt stops happened with all the collision warning systems on. Three happened between 2/1/25 and 8/1/25. I called GM onstar to report two of them. After the third event I switched all braking systems to alert only from brake and alert. Two recent events happened between 10/8/26 and 10/13/26 after I had my car serviced for a GM safety recall N25252824 Brake System Control…
Vehicle: 2025 Chevrolet Equinox EV, Front-Wheel Drive Incident date: [XXX] Approximate time: [XXX] CDT Location: Residential garage, Houston, Texas Safety Complaint — Unexpected Severe Automatic Braking On [XXX], at approximately [XXX] p.m., I was slowly driving my 2025 Chevrolet Equinox EV forward into my residential garage. My foot was on the accelerator pedal, and I was moving at very low speed. I was still well away from the back wall of the garage, with no apparent obstacle requiring emergency braking. Without warning, the vehicle suddenly braked extremely hard and came to an abrupt…
Electric Drive Unit and 12V battery have failed 3 times in less than 6 months. The vehicle will not shift into drive, reverse, or neutral. It is stalled/stuck and can't be driven.
Reoccurring fault codes. Replacement of brake system control module required.
1. The telematics control module failed and was replaced by the dealer under recall N262547330, along with the battery. The vehicle is available for inspection. The original module was kept by the dealer when it was replaced. 2. The vehicle went completely dead without warning — it could not be unlocked or started. It happened at home, but had it happened on the road I would have been stranded. The keyless entry also no longer works, so I cannot reliably get into the vehicle. 3. Yes. The dealer confirmed the telematics module failure and replaced it, and replaced the battery. The ongoing…
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 30-50 MPH, the vehicle shuddered violently. The failure had occurred on several occasions. The vehicle was taken to a dealer several times to be diagnosed; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure via the phone. The failure mileage was approximately 12,000.
The transmission failed while driving on about 11/2/2025, with myself and a child in the car. It was since fixed at a dealer and is not available from me for inspection. I lost the ability to accelerate normally. I stopped at a stop light then when I accelerated to enter the intersection it did not accelerate as predicted and I got stuck entering the intersection. There was a burning smell. Another motorist helped push the car to the side and there was a large transmission fluid spot on the ground and leaking. The dealer confirmed a sudden transmission leak occurred, and transmission…
The dashboard glare on the windshield is very unsafe. I am often unable to see pedestrians on the side of the road and pedestrians crossing the road. This is an ongoing issue, not a single incident.
On the climate control panel, where you turn the knob to turn on the ac/heater and the knob whether you want cold or hot air blowing, has a very tiny and dim light. It's really hard to see it especially in the daylight, other vehicles I've had shows this very clear where you don't have to take your eyes off the road for more than a second. With trying to find where that light is, it isn't safe while driving. I feel this needs to be fixed. The dimmer switch does not work for this, b/c I've been told by the dealership the lighting on the control panels is adjusted automatically when it's bright…
After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there was nothing they could do & I just needed to wait for an update to come out. Fast forward two months and countless hours of research I attempted to call onstar to have our connection reset to onstar…
That makes OnStar's role even more damning — they understand the problem, can't fix it, and don't even know their own system well enough to walk you through the workaround. Here's the complete final draft: The navigation system on my 2025 Chevrolet Equinox EV will silently change my set destination without notification or driver consent. I will enter a destination, and the system will reroute me to a different location — a ChargeAmerica charging station — without alerting me that it has done so. I only discover this has happened after I am already committed to the new route, potentially in an…
2025 Chevrolet Equinox: questions owners ask
Is the 2025 Chevrolet Equinox reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 401 complaints with NHTSA about the 2025 Chevrolet Equinox; the most common categories were visibility/wiper (108, 26.9%), electrical system (95, 23.7%), forward collision avoidance (78, 19.5%). There are 6 safety recalls. 15 complaints mention a crash, 9 injuries were reported.
What are the most common problems with the 2025 Chevrolet Equinox?
Across 401 owner complaints filed with NHTSA, the categories mentioned most often are visibility/wiper (26.9% of complaints), electrical system (23.7% of complaints), forward collision avoidance (19.5% of complaints), service brakes (12.5% of complaints), power train (9.2% of complaints). One complaint can name several components.
Does the 2025 Chevrolet Equinox have any recalls?
Yes. NHTSA lists 6 recalls for the 2025 Chevrolet Equinox; the most recent (campaign 26V114000, 2026-02-26) concerns Equipment: Other: Owners/Service/Other Manual. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2025 Chevrolet Equinox?
21 of the 401 owner complaints NHTSA has on file for the 2025 Chevrolet Equinox (5.2%) describe the check engine light coming on. One owner wrote: "The back lighting for the controls does not work the check engine light is on the dealer said there is no fix for either one of these items at this time" (NHTSA complaint 11738168, May 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the infotainment screen freeze, reboot or go black in my 2025 Chevrolet Equinox?
16 of the 401 owner complaints NHTSA has on file for the 2025 Chevrolet Equinox (4%) describe the infotainment or touch screen freezing, rebooting or going black. One owner wrote: "The vehicle’s display screen intermittently goes black, rendering the rearview camera inoperative. This failure significantly impairs rear visibility and creates a safety hazard while reversing" (NHTSA complaint 11708782, January 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2025 Chevrolet Equinox brake suddenly for no reason?
15 of the 401 owner complaints NHTSA has on file for the 2025 Chevrolet Equinox (3.7%) describe sudden, unexpected automatic braking ("phantom braking"). One owner wrote: "Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me." (NHTSA complaint 11725729, March 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2025 Chevrolet Equinox stall, lose power or shut off while driving?
13 of the 401 owner complaints NHTSA has on file for the 2025 Chevrolet Equinox (3.2%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Electric Drive Unit and 12V battery have failed 3 times in less than 6 months. The vehicle will not shift into drive, reverse, or neutral. It is stalled/stuck and can't be driven." (NHTSA complaint 11770370, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Equinox
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2025 only; combines NHTSA's entries for EQUINOX and EQUINOX EV.