Problem Lookup › Chevrolet › Impala › 2014

Car problem report

2014 Chevrolet Impala problems, recalls and owner complaints

What the 2014 Chevrolet Impala has been recalled for and what owners report, from official government data. Updated October 25, 2026.

  • 12safety recalls
  • 637owner complaints
  • 19crash reports
  • 8fire reports
  • 9injuries reported

637 complaints, against an average of 242 for the other 8 Chevrolet Impala model years.

Every Chevrolet Impala model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2014 Chevrolet Impala?

The components named most often in the 637 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Electrical System221 (34.7%)
  2. Steering140 (22%)
  3. Electronic Stability Control (ESC)104 (16.3%)
  4. Service Brakes89 (14%)
  5. Engine56 (8.8%)
  6. Exterior Lighting44 (6.9%)
  7. Air Bags43 (6.8%)
  8. Lane Departure40 (6.3%)

What symptoms do 2014 Chevrolet Impala owners describe?

Found by reading the text of all 637 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2014 Chevrolet Impala been recalled?

12 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.

Air Bags General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." NHTSA campaign 15V465000 · July 24, 2015 · Risk and fix

Risk: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Fix: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

Parking Brake General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems." NHTSA campaign 15V202000 · April 6, 2015 · Risk and fix

Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Fix: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.

Parking Brake General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems." NHTSA campaign 15V085000 · February 11, 2015 · Risk and fix

Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Fix: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.

Electrical System General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short. NHTSA campaign 14V614000 · October 1, 2014 · Risk and fix

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM s number for this recall is 14515.

Parking Brake General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. NHTSA campaign 14V541000 · September 9, 2014 · Risk and fix

Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Air Bags: Frontal: Sensor/Control Module-Inactive General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode." NHTSA campaign 14V518000 · August 28, 2014 · Risk and fix

Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

Structure General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact." NHTSA campaign 14V489000 · August 8, 2014 · Risk and fix

Risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Fix: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

Steering: Electric Power Assist System General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving. NHTSA campaign 14V450000 · July 23, 2014 · Risk and fix

Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

Steering General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate. NHTSA campaign 14V409000 · July 2, 2014 · Risk and fix

Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

Electrical System: Ignition This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. NHTSA campaign 14V355000 · June 23, 2014 · Risk and fix

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Power Train: Automatic Transmission General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention." NHTSA campaign 14V092000 · February 21, 2014 · Risk and fix

Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Fix: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Electrical System General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment." NHTSA campaign 13V220000 · May 24, 2013 · Risk and fix

Risk: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

What do 2014 Chevrolet Impala owners report?

12 of the 637 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help.
Exterior LightingNHTSA complaint 11765737 · Sep 21, 2026
The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost…
Power Train, Electrical SystemNHTSA complaint 11761845 · Sep 3, 2026
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
SteeringNHTSA complaint 11761724 · Sep 2, 2026
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that…
Steering, Power TrainNHTSA complaint 11756703 · Aug 13, 2026
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
Parking Brake, Air BagsNHTSA complaint 11715089 · Feb 2, 2026
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the…
Electrical System, Service Brakes, EngineNHTSA complaint 11699579 · Nov 15, 2025
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. That’s 3 vehicles we’ve owned from GMC with the exact same issue. This can’t be a coincidence and should be looked into. There are hundreds, if not thousands…
Electrical System, Vehicle Speed ControlNHTSA complaint 11695515 · Oct 24, 2025
I was in a car accident and the airbags did not deploy
Air Bags, Service Brakes, EngineCrashNHTSA complaint 11666551 · Jun 12, 2025
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving…
Steering, Electrical System, Service BrakesNHTSA complaint 11663770 · May 29, 2025
I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.
Electrical System, Lane DepartureNHTSA complaint 11655597 · Apr 19, 2025
BEEN HAVING BATTERY CORROSION PROBLEMS. ALL AT ONCE ABS AND TRACTION LIGHTS CAME ON, STEERING GOT HARD. I WAS DRIVING WHEN ALL THIS OCCURRED.
Steering, Electrical System, Electronic Stability Control (ESC)NHTSA complaint 11372890 · Nov 3, 2020
THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY…
Steering, Electronic Stability Control (ESC), Service BrakesNHTSA complaint 11366657 · Oct 27, 2020

2014 Chevrolet Impala: questions owners ask

Is the 2014 Chevrolet Impala reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 637 complaints with NHTSA about the 2014 Chevrolet Impala; the most common categories were electrical system (221, 34.7%), steering (140, 22%), electronic stability control (esc) (104, 16.3%). There are 12 safety recalls. 19 complaints mention a crash, 8 mention a fire, 9 injuries were reported.

What are the most common problems with the 2014 Chevrolet Impala?

Across 637 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (34.7% of complaints), steering (22% of complaints), electronic stability control (esc) (16.3% of complaints), service brakes (14% of complaints), engine (8.8% of complaints). One complaint can name several components.

Does the 2014 Chevrolet Impala have any recalls?

Yes. NHTSA lists 12 recalls for the 2014 Chevrolet Impala; the most recent (campaign 15V465000, 2015-07-24) concerns Air Bags. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Why does my 2014 Chevrolet Impala stall, lose power or shut off while driving?

59 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (9.3%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 14V450000 (steering: electric power assist system). The fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. One owner wrote: "Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago." (NHTSA complaint 11653031, April 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.

Why are the ABS and stability control lights on in my 2014 Chevrolet Impala?

55 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (8.6%) describe ABS, traction or stability control warnings or faults. One owner wrote: "When at a stop and turning left it makes a grinding noise with hesitation in movement. The ABS and traction control light comes on. When researching this, there are millions of these cars with the same thing." (NHTSA complaint 11589933, May 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does the power steering fail or feel heavy on my 2014 Chevrolet Impala?

42 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (6.6%) describe power steering failing, locking up or turning heavy. 2 related recalls exist: campaign 14V450000 (steering: electric power assist system). The fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. One owner wrote: "I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!" (NHTSA complaint 11499135, December 2022). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.

Why do the headlights or taillights fail on my 2014 Chevrolet Impala?

38 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (6%) describe headlights, taillights or brake lights failing or condensation in the lamps. A related recall exists: campaign 13V220000 (electrical system). The fix: GM will notify owners, and dealers will reprogram the body control module. One owner wrote: "Side detection system failure. I have had 3 harness replacements on driver side. 2 harness replacements on passenger side, and a module replacement just 2 years ago." (NHTSA complaint 11653031, April 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.

Why is the check engine light on in my 2014 Chevrolet Impala?

29 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (4.6%) describe the check engine light coming on. One owner wrote: "2014 chevy impala needs a rocker arm oil control valve part# 12633613. gm says there is no eta on the part but dealer says part is not being produced. check engine light stays on, the car stutters during motion also will shake suddenly." (NHTSA complaint 11315796, March 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Does the 2014 Chevrolet Impala have rust or paint problems?

24 of the 637 owner complaints NHTSA has on file for the 2014 Chevrolet Impala (3.8%) describe rust, corrosion or peeling paint. One owner wrote: "Been having battery corrosion problems. all at once abs and traction lights came on, steering got hard. i was driving when all this occurred." (NHTSA complaint 11372890, November 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own Impala

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2014 only.

Check another car