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2018 Chevrolet Impala problems, recalls and owner complaints

What the 2018 Chevrolet Impala has been recalled for and what owners report, from official government data. Updated October 25, 2026.

  • 1safety recall
  • 59owner complaints
  • 6crash reports
  • 0fire reports
  • 2injuries reported

59 complaints, against an average of 314 for the other 8 Chevrolet Impala model years.

Every Chevrolet Impala model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2018 Chevrolet Impala?

The components named most often in the 59 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Electrical System11 (18.6%)
  2. Power Train11 (18.6%)
  3. Service Brakes8 (13.6%)
  4. Engine7 (11.9%)
  5. Steering7 (11.9%)
  6. Air Bags6 (10.2%)
  7. Exterior Lighting4 (6.8%)
  8. Seats3 (5.1%)

What symptoms do 2018 Chevrolet Impala owners describe?

Found by reading the text of all 59 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2018 Chevrolet Impala been recalled?

1 U.S. safety recall. Repairs are free at a franchised dealer; some are done over the air.

Service Brakes, Hydraulic: Foundation Components: Disc: Caliper General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance. NHTSA campaign 18V576000 · August 30, 2018 · Risk and fix

Risk: A reduction of braking performance can increase the risk of a crash.

Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

What do 2018 Chevrolet Impala owners report?

12 of the 59 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

The transmission failed, shifting is no longer smooth. It hesitates and shakes the entire car, and the car slows down to almost a crawl uphill. I understand this is an issue with Chevrolet Impalas. So now I have an $8200 bill for a problem I was never told about, and that GM knew that it existed. So, yes, the issue has been identified, reproduced and confirmed by the dealer. The warning light came on when the issue happened, so it was already too late. The issue began with just over 65,000 miles. So I have a 2018 Impala in almost perfect condition in need of an $8200 before taxes, transmission…
Power TrainNHTSA complaint 11746623 · Jun 26, 2026
I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.
SteeringNHTSA complaint 11716610 · Feb 8, 2026
Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that his life would be in danger if the airbag didn't deploy. This shouldn't be at the consumers expense as this is a safety issue. This has been ongoing for over 6 months.
Air Bags, SeatsNHTSA complaint 11687573 · Sep 16, 2025
The contact owns a 2018 Chevrolet Impala. The contact stated while reversing slowly, the brake pedal was depressed; however, the vehicle failed to respond as needed and continued rolling backwards. The contact stated that excessive force was needed to depress the brake pedal to stop the vehicle. The contact stopped and shifted to drive(D), and with the brake pedal depressed, the vehicle started to roll forward. The contact was not able to stop the vehicle. The contact steered the vehicle to the right to avoid crashing into the building. The contact stated that the vehicle jumped a curb and…
Service Brakes, HydraulicCrashNHTSA complaint 11678344 · Aug 4, 2025
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle hesitated or jerked while depressing the accelerator pedal, with an abnormal humming sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while in reverse(R), the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and referred the…
Power TrainNHTSA complaint 11644539 · Feb 24, 2025
I was sold a used car w/ undisclosed accidents. Had many issues within first few weeks. Had transmission cooler lines replaced after they burst. Radiator, compressor, condenser, and much more. Then the Airbag light came on. Dealership said connectors were bad. Fixed it. Light came on again.took it in to dealership. They had it for over two weeks. The GM for all the dealerships Told me the vehicle was not unsafe and told me lies. But the service girl confessed she no longer had access to my vehicle or my file and her boss and the Gm had taken over working on it. She then told me they pulled…
Power Train, Air Bags, EngineNHTSA complaint 11625701 · Nov 16, 2024
Tire pressure sensor system receiver (part of keyless entry system) will not collect info from individual tire pressure sensors in tires. Failure of this safety system would not provide and advance warning of low tire pressure.
Electrical System, WheelsNHTSA complaint 11544465 · Sep 14, 2023
As I was driving home from my place of employment which is exactly 30 miles from where I live my Steering Assist went out and it was very hard to steer and to even stay in the lane which I was driving I managed to get the car home and did an under carriage inspection and there was no damage still kind of shaken from the power steering going out I checked for the power steering pump and the power steering fluid reserve but found out through my owner's manual that I have electronic power steering I took the car by my local Chevrolet dealer and was told it was nothing they could do because they…
Steering, Electrical SystemNHTSA complaint 11518465 · Apr 22, 2023
While driving from work the car did a quick jerk and the STABILITRAK, ABS AND CHECK ENGINE LIGHT ALL CAME ON ALL AT ONCE. As I pulled into my workplace the car lost power to the engine completely while displaying ACTION REQUIRED ON THE LCD SCREEN. The brake and steering wheel became stiff and it was hard to control the vehicle. It took 10 minutes for me to regain power and control over the vehicle that again after leaving work stopped on the highway.
Power Train, Electrical System, EngineNHTSA complaint 11477959 · Aug 6, 2022
Check engine light did not come on when battery was bad.also brakes feel spongy and go to the floor at times,pads and rotors are good.
Electrical System, Service BrakesNHTSA complaint 11474404 · Jul 17, 2022
I PURCHASED THIS VEHICLE 2 WEEKS AGO NEVER BEEN HAPPIER. MY COMPLAINT IS ABOUT MY HEADLIGHTS THEY HAVE SERIOUS CONDENSATION IN BOTH AND THERE IS ABOUT AN INCH OR 2 OF WATER INSIDE THE HEADLIGHTS. THIS ISSUE IS CAUSING BAD VISIBILITY WITH LOW LIGHTING. I HAVE TRIED EVERYTHING TO KEEP THE WATER OUT AND PROVIDE HEADLIGHTS WITH PROPER AIR SO THIS DOESN'T HAPPEN. HOW COME CHEVROLET DIDN'T RECALL THESE HEADLIGHTS DUE TO POOR DESIGN AND IMPROPER VENTILATION. WHAT CAN I DO BESIDES SPEND $200.00 ON 2 NEW ONES?
Exterior Lighting, Visibility/WiperNHTSA complaint 11414389 · Apr 29, 2021
ON 16TH JULY 2020 WHILE DRIVING BELL SOUNDS WENT OFF IN MY CAR, ON DASH AIRBAG WARNING CAME ON AND GOT AN ONSTAR ALERT THAT AIRBAG MALFUNCTION. ONSTAR SAID TO GET IT TO DEALERSHIP ASAP. YESTERDAY 20TH JULY DEALERSHIP TOLD ME THAT FRONT PASSENGER SEAT AIRBAG MODULE, FRONT PASSENGER AIRBAG PLATE IN SEAT AND SOMETHING ELSE AIRBAG IS WRONG. TOLD ME NOT COVERED UNDER WARRANTY IN WHICH SINCE IT IS A 2018 I COULDN'T BELIEVE IT. THEY SAID BECAUSE HAVE 62,000 MILES IS WHY. I SAID THIS IS A SAFETY ISSUE THEY ACKNOWLEDGED THAT BUT SAID I WOULD NEED TO HAVE IT REPAIRED WHICH WOULD COST $1300 WITHOUT…
Air Bags, Seats, Unknown Or OtherNHTSA complaint 11340587 · Jul 21, 2020

2018 Chevrolet Impala: questions owners ask

Is the 2018 Chevrolet Impala reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 59 complaints with NHTSA about the 2018 Chevrolet Impala; the most common categories were electrical system (11, 18.6%), power train (11, 18.6%), service brakes (8, 13.6%). There is 1 safety recall. 6 complaints mention a crash, 2 injuries were reported.

What are the most common problems with the 2018 Chevrolet Impala?

Across 59 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (18.6% of complaints), power train (18.6% of complaints), service brakes (13.6% of complaints), engine (11.9% of complaints), steering (11.9% of complaints). One complaint can name several components.

Does the 2018 Chevrolet Impala have any recalls?

Yes. NHTSA lists 1 recall for the 2018 Chevrolet Impala; the most recent (campaign 18V576000, 2018-08-30) concerns Service Brakes, Hydraulic: Foundation Components: Disc: Caliper. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Has the 2018 Chevrolet Impala had transmission failures?

6 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (10.2%) describe transmission failure, slipping or a replaced transmission. One owner wrote: "Since vehicle purchase in 2018 there is a shifting problem with the transmission. I have paid for shifter repairs and still the problem exist. While driving the car gets stuck in gear and hard to accelerate. The issue happens at various times without warning." (NHTSA complaint 11617470, October 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the air conditioning not blowing cold in my 2018 Chevrolet Impala?

6 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (10.2%) describe the air conditioning not cooling or failing. One owner wrote: "Getting a second look at air conditioning. i was told the compressor could be leaking as there has been no freon for over a month or two. the freon is 120/pound and could cost 1000, he mentioned for freon alone." (NHTSA complaint 11405407, March 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the airbag light on in my 2018 Chevrolet Impala?

5 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (8.5%) describe airbag warning lights or airbag faults. One owner wrote: "Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works." (NHTSA complaint 11687573, September 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the check engine light on in my 2018 Chevrolet Impala?

4 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (6.8%) describe the check engine light coming on. One owner wrote: "While driving from work the car did a quick jerk and the STABILITRAK, ABS AND CHECK ENGINE LIGHT ALL CAME ON ALL AT ONCE. As I pulled into my workplace the car lost power to the engine completely while displaying ACTION REQUIRED ON THE LCD SCREEN." (NHTSA complaint 11477959, August 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does my 2018 Chevrolet Impala stall, lose power or shut off while driving?

3 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (5.1%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "While driving from work the car did a quick jerk and the STABILITRAK, ABS AND CHECK ENGINE LIGHT ALL CAME ON ALL AT ONCE. As I pulled into my workplace the car lost power to the engine completely while displaying ACTION REQUIRED ON THE LCD SCREEN." (NHTSA complaint 11477959, August 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why do the headlights or taillights fail on my 2018 Chevrolet Impala?

3 of the 59 owner complaints NHTSA has on file for the 2018 Chevrolet Impala (5.1%) describe headlights, taillights or brake lights failing or condensation in the lamps. One owner wrote: "I purchased this vehicle 2 weeks ago never been happier. my complaint is about my headlights they have serious condensation in both and there is about an inch or 2 of water inside the headlights. this issue is causing bad visibility with low lighting." (NHTSA complaint 11414389, April 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own Impala

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2018 only.

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