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2017 Chrysler Pacifica problems, recalls and owner complaints
What the 2017 Chrysler Pacifica has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 11safety recalls
- 1,619owner complaints
- 47crash reports
- 16fire reports
- 41injuries reported
The most complained-about Chrysler Pacifica year on file: 1,619 complaints, against an average of 274 for the other 10 model years.
Every Chrysler Pacifica model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2017 Chrysler Pacifica?
The components named most often in the 1,619 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2017 Chrysler Pacifica owners describe?
Found by reading the text of all 1,619 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2017 Chrysler Pacifica stall, lose power or shut off while driving?348 owners · 21.5% · Recall 23V010000
- Why is the check engine light on in my 2017 Chrysler Pacifica?150 owners · 9.3%
- Why does my 2017 Chrysler Pacifica idle rough, misfire or hesitate?135 owners · 8.3%
- Why does my 2017 Chrysler Pacifica transmission jerk, shudder or shift hard?129 owners · 8%
- Why won't my 2017 Chrysler Pacifica start?67 owners · 4.1%
- Why does the auto start-stop system act up on my 2017 Chrysler Pacifica?51 owners · 3.2%
- Why does my 2017 Chrysler Pacifica overheat?50 owners · 3.1%
Has the 2017 Chrysler Pacifica been recalled?
11 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical System: Wiring: Connectors/Plugs/Receptacles Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical System: 12v/24v/48v Battery Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical System: Wiring: Front Underhood Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Electrical System: Ignition: Anti-Theft: Control Module Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Fix: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical System: Wiring Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System: Software Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Seat Belts: Rear/Other Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Power Train: Driveline: Differential Unit Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk: A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Fix: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Service Brakes, Hydraulic: Foundation Components: Hoses, Lines/Piping, And Fittings Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Fix: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Seat Belts: Rear/Other Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Risk: If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Is the 2017 Chrysler Pacifica recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
EU Safety GateA folded or torn anode tab can lead to the formation of lithium by-products.Combined with a second factor, this can result in an internal short circuit in the high-voltage battery pack, leading the vehicle to catch fire.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe high voltage battery can suddenly ignite, creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe ball joint of the front right lower control arm may be insufficiently secured.This can lead to loss of steering control, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe buckle for the seat belt for the rear left seat could open unintentionally.If this happened, the passenger in the seat would not be protected in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2017 Chrysler Pacifica owners report?
12 of the 1,619 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.
Steering is loose and fails at times resulting in very hard turning. When making a left turn into oncoming traffic, lost steering entirely for a few seconds. Symptoms point to failing steering rack which is very dangerous
Made a right hand turn onto residential street and van immediately parked itself mid turn which would have resulted in accident had someone been behind me. Vehicle was able to restart and reach destination but now P1B14 code is thrown. This is unacceptable for a car to shift into park while in motion. Code is related to known earlier issue with van that was supposedly repaired. 2 weeks ago while inching into a parking spot the van seemed to have lost power for a split second but resumed as I finished parking. I feel very unsafe in vehicle.
My Pacifica Hybrid suffered a catastrophic high-voltage system failure, leaving the vehicle completely disabled and undrivable. In addition, there is an open recall that has not been addressed that means the vehicle should not be parked next a a building due to fire risk. The vehicle has been sitting at the dealer for a month, and the dealer has confirmed that the high voltage battery has failed. The dealer has informed me that Stellantis engineers will not release a new hybrid battery because it is not covered under the warranty. There are two manufacture warranties that should apply here…
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking…
What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 o’clock or 1 o’clock position. How was your safety or the safety of others put at risk? Not being able to control the steering wheel puts my safety and others at risk. No, the problem has not been reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No, there…
On 8/16/26, my 2017 Chrysler Pacifica Hybrid would not start after being parked for several hours in an underground parking structure in downtown Detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to Serra Lake Orion at a cost of about $700. The dealer found diagnostic trouble code P0AA1 (hybrid/EV battery positive contactor circuit). The high-voltage system is locked down and the vehicle cannot be started or driven. The vehicle has been at the dealer since August 18, 2026, and as of 10/1/26 has been out of service for about 6 weeks. The dealer has…
Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion.(the issue was the wiring harness) One month later put the car in park car did not come back on stated ABS system and steering control needed to be serviced once again battery fried. Towed again once again got a new battery. Had a diagnostics.and it was the was wiring harness again. 3rd time in a year when the car shuts down, it’s impossible…
One year ago (114k miles) I started having some rough idle, stumbling, etc. Then a cylinder 5 misfire code appeared. I swapped around coils and injectors, replaced the PCV valve, replaced lower intake manifold, coolant flush. Still no improvement. So I then replaced all the coils, plugs, and bench cleaned and tested all of the fuel injectors and reinstalled them with new o-rings. Misfire code kept returning. On Veteran's Day last year on our way back from a parade it would barely go over 35 mph with the CEL flashing. I limped it straight to the dealership. For context, I have never run the…
The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several unknown warning lights were illuminated. A mobile mechanic attempted to clear the codes, but the power steering failure persisted. The vehicle was then towed back to the independent mechanic, where a diagnostic test provided several fault codes, including electrical, ABS, brakes, traction control, rack…
The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's son notified 911, and the fire department responded and extinguished the fire. A police report was not filed. The vehicle was towed to Next Gear Auto Sales (Easton, PA). The vehicle was destroyed. The vehicle was not insured. The manufacturer was not notified of the failure. The failure mileage was…
I have had this happen twice in the last few months, most recently in the last three weeks. I was driving on a 45 mph highway with the cruise control set at 49 or 50 miles per hour. On the most recent time, I was coming to a red traffic light and applied the break to slow down. However, the van kept going forward even though I was pressing the break pedal totally down. The van slowed somewhat, but the van kept going. I put the van in neutral and was able to stop, but the engine kept going, presumably at the speed set on the cruise control. I stopped the engine By putting the vehicle in Lo…
2017 Chrysler Pacifica: questions owners ask
Is the 2017 Chrysler Pacifica reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1,619 complaints with NHTSA about the 2017 Chrysler Pacifica; the most common categories were engine (540, 33.4%), power train (487, 30.1%), electrical system (425, 26.3%). There are 11 safety recalls. 47 complaints mention a crash, 16 mention a fire, 41 injuries were reported.
What are the most common problems with the 2017 Chrysler Pacifica?
Across 1,619 owner complaints filed with NHTSA, the categories mentioned most often are engine (33.4% of complaints), power train (30.1% of complaints), electrical system (26.3% of complaints), steering (18.2% of complaints), service brakes (5.6% of complaints). One complaint can name several components.
Does the 2017 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 11 recalls for the 2017 Chrysler Pacifica; the most recent (campaign 25V876000, 2025-12-17) concerns Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: . Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2017 Chrysler Pacifica stall, lose power or shut off while driving?
348 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (21.5%) describe the engine stalling, losing power or shutting off while driving. 4 related recalls exist: campaign 23V010000 (electrical system: wiring: connectors/plugs/receptacles). The fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. One owner wrote: "Made a right hand turn onto residential street and van immediately parked itself mid turn which would have resulted in accident had someone been behind me. Vehicle was able to restart and reach destination but now P1B14 code is thrown." (NHTSA complaint 11772083, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2017 Chrysler Pacifica?
150 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (9.3%) describe the check engine light coming on. One owner wrote: "2017 Pacifica, 58,000 miles. Engine light comes on, error code is "00305 Engine misfire on cylinder 5". Replaced sensor and ignition coil and spark plugs, but error keeps coming back." (NHTSA complaint 11741625, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Chrysler Pacifica idle rough, misfire or hesitate?
135 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (8.3%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "2017 Pacifica, 58,000 miles. Engine light comes on, error code is "00305 Engine misfire on cylinder 5". Replaced sensor and ignition coil and spark plugs, but error keeps coming back." (NHTSA complaint 11741625, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Chrysler Pacifica transmission jerk, shudder or shift hard?
129 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (8%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "The steering at times will “stick” and a bit of force has to be used to get it to release. Also, when turning slightly at low speeds (steering wheel in the 11 or 1 position at less than 20mph) the steering will “shudder” or “vibrate.” This affects the entire…" (NHTSA complaint 11761745, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2017 Chrysler Pacifica start?
67 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (4.1%) describe the car failing to start. One owner wrote: "The check engine would blink and the engine would shutter for a few minutes when the van would start. It would drive around normal. A few days later the van would not start at all. We checked both batteries and they were not the issue." (NHTSA complaint 11679400, August 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the auto start-stop system act up on my 2017 Chrysler Pacifica?
51 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (3.2%) describe problems with the automatic start-stop system. One owner wrote: "The auto start/stop malfunctioned and then the engine sounded like it was going to die. It is available to look at. I thought it was going to stop in the middle of the road. Unknown Unknown The auto start stop light came on and said it was unavailable." (NHTSA complaint 11731214, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Chrysler Pacifica overheat?
50 of the 1,619 owner complaints NHTSA has on file for the 2017 Chrysler Pacifica (3.1%) describe the engine overheating or coolant loss. One owner wrote: "Check engine light came on at 87K miles, took to dealership and code was P0303. Dealer had to replace 6 spark plugs, warped head, head gasket and oil change." (NHTSA complaint 11730753, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Pacifica
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2017 only; combines NHTSA's entries for PACIFICA and PACIFICA PHEV.