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2021 Chrysler Pacifica problems, recalls and owner complaints
What the 2021 Chrysler Pacifica has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 7safety recalls
- 401owner complaints
- 11crash reports
- 1fire report
- 11injuries reported
401 complaints, against an average of 396 for the other 10 Chrysler Pacifica model years.
Every Chrysler Pacifica model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2021 Chrysler Pacifica?
The components named most often in the 401 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Chrysler Pacifica owners describe?
Found by reading the text of all 401 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2021 Chrysler Pacifica stall, lose power or shut off while driving?104 owners · 25.9% · Recall 23V010000
- Why is the check engine light on in my 2021 Chrysler Pacifica?74 owners · 18.5%
- Has the 2021 Chrysler Pacifica had transmission failures?16 owners · 4% · Recall 23V010000
- Why does the backup camera not work on my 2021 Chrysler Pacifica?16 owners · 4% · Recall 24V436000
- Why won't my 2021 Chrysler Pacifica start?15 owners · 3.7%
- Has the 2021 Chrysler Pacifica had high-voltage battery or EV system failures?13 owners · 3.2% · Recall 26V362000
Has the 2021 Chrysler Pacifica been recalled?
7 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Propulsion System: Traction BatteryPark outside Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Equipment Adaptive/Mobility: Wheelchair Restraints/Securement: Latch/Anchor: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Air Bags: Side/Window: Curtain Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Back Over Prevention: Sensing System: CameraOver-the-air fix Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Electrical System: Wiring: Connectors/Plugs/Receptacles Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Seats: Mid/Rear Assembly Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: An unsecured seat increases the risk of injury in a crash.
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
What do 2021 Chrysler Pacifica owners report?
12 of the 401 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off. placed into park and restarted the vehicle and continued journey home
After turning hard to the right in a tight corner there is a catch in the steering system when returning to center occasionally
Around 08/2026, FCA US LLC Dealer performed FCA Safety Recall 52D (NHTSA 26V-362) on my 2021 Chrysler Pacifica Plug-In Hybrid. The recall included a software update to the high-voltage Battery Pack Control Module (BPCM). Before the service, the radio and infotainment system worked normally. Right after the recall service, the radio screen on the instrument panel stopped working and the infotainment software began crashing repeatedly. As a result, the radio and audio system can't be used. The dealer confirmed that the problem appeared after the recall repair but has refused to fix it. The…
Vehicle is a 2021 plug-in hybrid minivan within the population of an open safety recall for internal high-voltage battery failure that can result in fire, including while parked and not charging. The recall remedy, performed at a dealer, consisted of a battery control module software update intended to detect the defect, plus battery pack inspection and replacement if flagged. Approximately six weeks after the recall remedy was performed, the malfunction indicator lamp illuminated. Scan of the hybrid battery controller returned two stored codes: P1D43 (internal control module shut-off test…
Our van will not charge when plugged in and a message on the dashboard says "Service Charging System". Also, the car will not go into reverse when turned on and the gear is showing in "R", reverse. It will not let me back up out of our garage.
I am reporting a critical manufacturer-imposed restriction that prevents the completion of a life-saving safety campaign, Recall 52D (NHTSA ID: 24V362), which carries a strict "Park Outside and Do Not Charge" advisory.My vehicle has an active fault code P0E15 (Electric Coolant Heater control performance), which is a well-known, widespread factory defect in Chrysler Pacifica Hybrids. When I took the vehicle to an authorized Stellantis/Chrysler dealership to perform the urgent 52D safety flash, the dealer officially refused to perform the recall. They stated that the manufacturer's diagnostic…
Nothing exciting happened. It was a really bad rain/storm and I was driving as normal and I guess the front crash detection glitched out. I tried all the simple fixes tried to get it code tested and nothing pops up. So my front breaking doesn’t work meaning I can’t even use cruise control either. Also this maybe the a two for one. But the car was recalled for the backup camera and I went to get the recall done TWICE and it still didn’t fix the issue and Chrysler refuses to fix the issue.
I am writing about a mechanical failure on my 2021 Chrysler Pacifica Hybrid. Recently, I took my vehicle in for 2 recalls associated with this model. Recall #: 66B, pertaining to the rearview camera & 52D, which corresponds to the high voltage battery. Recall #: 52D could not be completed at the certified Chrysler dealership due to the failure of the Electric Coolant Heater, throwing diagnostic trouble code, (P0E15-00). Due to my vehicle being past its warranty period, at the time of service, by 9,190 miles, I had to pay $1356.70 for the Electric Coolant Heater to be replaced, before my…
The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was contacted and informed the contact that the part was no longer available. The contact had not experienced a failure.
I brought my vehicle to the dealer for safety recall 52D more than three weeks ago. They will not return the vehicle to me because they say the battery can explode. They have not offered enough money to cover the base model rental car. (I have since rented a slightly better car at my own expense. The allowance would not have covered the cheapest car, though.) No parts have been ordered. The dealer is not returning phone calls to Chrysler customer care. The dealer claims Chrysler technicians won't return their calls. No timeline for repair has been made. I do not believe they intend to return…
This 2021 Chrysler Pacifica Hybrid has a severe and recurring history of catastrophic high-voltage hybrid powertrain and transmission failures that cause a sudden loss of motive power while driving, presenting an immediate safety hazard. The vehicle has already required two full automatic transmission (eFlite EVT) replacements under factory warranty due to internal failures. It has experienced multiple high-voltage component repairs, including software modules for the power inverter. The vehicle is currently experiencing a recurring failure and is displaying active diagnostic trouble code…
While driving at normal road speed, the vehicle suddenly lost propulsion and entered limp mode. A turtle warning icon appeared along with multiple system fault messages. The vehicle began slowing down on it's own and was unable to accelerate. I pulled to the side of the road. The vehicle displayed an error "Stop Safely Vehicle Will Shut Off Soon". After sitting for a period of time, the vehicle restarted and was able to be driven again, but the failure occurred without warning and created a dangerous situation in traffic. Diagnostic trouble codes were present related to the hybrid system and…
2021 Chrysler Pacifica: questions owners ask
Is the 2021 Chrysler Pacifica reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 401 complaints with NHTSA about the 2021 Chrysler Pacifica; the most common categories were electrical system (165, 41.1%), engine (146, 36.4%), power train (122, 30.4%). There are 7 safety recalls. 11 complaints mention a crash, 1 mentions a fire, 11 injuries were reported.
What are the most common problems with the 2021 Chrysler Pacifica?
Across 401 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (41.1% of complaints), engine (36.4% of complaints), power train (30.4% of complaints), fuel/propulsion system (19.2% of complaints), back over prevention (9% of complaints). One complaint can name several components.
Does the 2021 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 7 recalls for the 2021 Chrysler Pacifica; the most recent (campaign 26V362000, 2026-06-04) concerns Electrical System: Propulsion System: Traction Battery. 1 recall carries a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Chrysler Pacifica stall, lose power or shut off while driving?
104 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (25.9%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 23V010000 (electrical system: wiring: connectors/plugs/receptacles). The fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. One owner wrote: "While driving on interstate 15 and going 65-70mph the vehicle dashboard flashed “Charging Error, vehicle will shut down”. Before my wife could make it through traffic to the shoulder the vehicle lost all motive power including power steering." (NHTSA complaint 11743985, June 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2021 Chrysler Pacifica?
74 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (18.5%) describe the check engine light coming on. One owner wrote: "Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off." (NHTSA complaint 11770344, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2021 Chrysler Pacifica had transmission failures?
16 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (4%) describe transmission failure, slipping or a replaced transmission. A related recall exists: campaign 23V010000 (electrical system: wiring: connectors/plugs/receptacles). The fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. One owner wrote: "This vehicle quit driving and you can move it. Confirmed bad transmission. I bought it this way from the insurance company because it bounced off a concrete barrier. I suspect this happened when the transmission failed." (NHTSA complaint 11732419, April 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the backup camera not work on my 2021 Chrysler Pacifica?
16 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (4%) describe the rearview or backup camera failing or showing a blank screen. A related recall exists: campaign 24V436000 (back over prevention: sensing system: camera). The fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. One owner wrote: "Nothing exciting happened. It was a really bad rain/storm and I was driving as normal and I guess the front crash detection glitched out. I tried all the simple fixes tried to get it code tested and nothing pops up." (NHTSA complaint 11760201, August 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why won't my 2021 Chrysler Pacifica start?
15 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (3.7%) describe the car failing to start. One owner wrote: "Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not get it out of a/c mode. When hooked to a computer at mechanics it can only read two modules. ECM is malfunctioning." (NHTSA complaint 11715665, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2021 Chrysler Pacifica had high-voltage battery or EV system failures?
13 of the 401 owner complaints NHTSA has on file for the 2021 Chrysler Pacifica (3.2%) describe high-voltage battery or electric drive system failures. A related recall exists: campaign 26V362000 (electrical system: propulsion system: traction battery). The fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. One owner wrote: "The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery Thermal Management System." (NHTSA complaint 11719236, February 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Pacifica
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2021 only; combines NHTSA's entries for PACIFICA and PACIFICA HYBRID.