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2020 Dodge Durango problems, recalls and owner complaints
What the 2020 Dodge Durango has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 2safety recalls
- 75owner complaints
- 5crash reports
- 3fire reports
- 9injuries reported
75 complaints, against an average of 261 for the other 14 Dodge Durango model years.
Every Dodge Durango model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Dodge Durango?
The components named most often in the 75 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Dodge Durango owners describe?
Found by reading the text of all 75 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why do the headlights or taillights fail on my 2020 Dodge Durango?8 owners · 10.7%
- Why does water leak into my 2020 Dodge Durango?6 owners · 8%
- Has the 2020 Dodge Durango had transmission failures?5 owners · 6.7%
- Why won't my 2020 Dodge Durango start?3 owners · 4%
- Why is the check engine light on in my 2020 Dodge Durango?3 owners · 4%
- Why does my 2020 Dodge Durango idle rough, misfire or hesitate?3 owners · 4%
- Why does the auto start-stop system act up on my 2020 Dodge Durango?3 owners · 4%
- Why does the backup camera not work on my 2020 Dodge Durango?3 owners · 4% · Recall 20V191000
- Why is the airbag light on in my 2020 Dodge Durango?3 owners · 4% · Recall 21V280000
- Why does the seat belt not latch or retract properly in my 2020 Dodge Durango?3 owners · 4%
Has the 2020 Dodge Durango been recalled?
2 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Air Bags: Critical Fasteners Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Back Over Prevention: Sensing System: CameraOver-the-air fix Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Is the 2020 Dodge Durango recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSARearview camera visibility
Risk: On affected vehicles the rearview camera may not display an image when reverse is selected.
Fix: On the affected vehicles the radio software will be updated to rectify issue
UK DVSAOn affected vehicles the rear spoiler may be over-flush to the roof allowing contact to the roof when opening and/or closing the liftgate.On affected vehicles the rear spoiler may be over-flush to the roof allowing contact to the roof when opening and/or closing the liftgate. An over-flush rear spoiler may become damaged when opening and/or closing the liftgate which may result in the spoiler becoming partially detached from the vehicle.
Risk: On affected vehicles the rear spoiler may be over-flush to the roof allowing contact to the roof when opening and/or closing the liftgate. An over-flush rear spoiler may become damaged when opening and/or closing the liftgate which may result in the spoiler becoming partially detached from the vehicle.
Fix: Affected vehicles will require the clearances and spoiler security checked and if necessary replace the spoiler.
UK DVSAThe electronic stability control warning lamp may not display properly under certain conditions
Risk: The Antilock Brake System control module may have software which prevents the Electronic Stability Control tell-tale (warning) lamp from displaying properly.
Fix: Update the AMS control module software.
UK DVSAThe rear spoiler may be fitted so it is over hanging the roof.
Risk: The rear spoiler may be fitted so it is overhanging the roof allowing contact with the roof when opening or closing the tailgate.
Fix: The rear spoiler will be inspected for correct installation. If needed the upper spoiler section will be replaced and the spoiler reattached to the vehicle.
UK DVSAThe radio allows for the rear view camera to be displayed longer than the time allowed
Risk: The radio allows for the rear view camera to be displayed longer than the time allowed.
Fix: The radio software will need to be inspected and if required updated.
EU Safety GateA fault in the hydraulic control unit of the ABS system may cause an incorrect pressure reading.This could inadvertently activate the brake warning light, deactivate the ABS and ESP, and allow the vehicle to start and shift out of Park without the brake pedal being depressed, increasing the risk of unintended vehicle movement, accidents and injury.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: 08/09/2026
EU Safety GateDue to a incorrect installation, the rear spoiler may become detached from the vehicle and fall onto the road, creating a risk for an…Due to a incorrect installation, the rear spoiler may become detached from the vehicle and fall onto the road, creating a risk for an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a production error, the side airbag may be defective.This could result in increased risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2020 Dodge Durango owners report?
12 of the 75 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in…
My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.
The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic. This is the fourth Chrysler/Dodge vehicle I have owned that has experienced a substantially similar transmission failure.
My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately…
Tail light not working, was replaced, replacement also malfunctioning.
The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.
1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.
Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the…
Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision
The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.
While driving and all seat belts buckled the seat belt and air bag indicator chimes.
Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. My son told me he noticed it when I…
2020 Dodge Durango: questions owners ask
Is the 2020 Dodge Durango reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 75 complaints with NHTSA about the 2020 Dodge Durango; the most common categories were exterior lighting (23, 30.7%), electrical system (13, 17.3%), power train (11, 14.7%). There are 2 safety recalls. 5 complaints mention a crash, 3 mention a fire, 9 injuries were reported.
What are the most common problems with the 2020 Dodge Durango?
Across 75 owner complaints filed with NHTSA, the categories mentioned most often are exterior lighting (30.7% of complaints), electrical system (17.3% of complaints), power train (14.7% of complaints), engine (12% of complaints), air bags (10.7% of complaints). One complaint can name several components.
Does the 2020 Dodge Durango have any recalls?
Yes. NHTSA lists 2 recalls for the 2020 Dodge Durango; the most recent (campaign 21V280000, 2021-04-22) concerns Air Bags: Critical Fasteners. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why do the headlights or taillights fail on my 2020 Dodge Durango?
8 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (10.7%) describe headlights, taillights or brake lights failing or condensation in the lamps. One owner wrote: "The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements." (NHTSA complaint 11717357, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does water leak into my 2020 Dodge Durango?
6 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (8%) describe water leaks into the cabin, sunroof or trunk. One owner wrote: "The rear tailgate bar has been going out due to water leaks. Whenever it rains, water is pooled up inside the light and is causing the light bar to dim." (NHTSA complaint 11580351, April 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2020 Dodge Durango had transmission failures?
5 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (6.7%) describe transmission failure, slipping or a replaced transmission. One owner wrote: "The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic." (NHTSA complaint 11747319, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2020 Dodge Durango start?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe the car failing to start. One owner wrote: "Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay." (NHTSA complaint 11699830, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2020 Dodge Durango?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe the check engine light coming on. One owner wrote: "Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms." (NHTSA complaint 11704575, December 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Dodge Durango idle rough, misfire or hesitate?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms." (NHTSA complaint 11704575, December 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the auto start-stop system act up on my 2020 Dodge Durango?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe problems with the automatic start-stop system. One owner wrote: "When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often." (NHTSA complaint 11697581, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the backup camera not work on my 2020 Dodge Durango?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe the rearview or backup camera failing or showing a blank screen. A related recall exists: campaign 20V191000 (back over prevention: sensing system: camera). The fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. One owner wrote: "After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse." (NHTSA complaint 11671571, July 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the airbag light on in my 2020 Dodge Durango?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe airbag warning lights or airbag faults. A related recall exists: campaign 21V280000 (air bags: critical fasteners). The fix: Dealers will tighten or replace the fastener, free of charge. One owner wrote: "The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments." (NHTSA complaint 11582732, April 2024). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the seat belt not latch or retract properly in my 2020 Dodge Durango?
3 of the 75 owner complaints NHTSA has on file for the 2020 Dodge Durango (4%) describe seat belts not latching, retracting or locking. One owner wrote: "Drivers seatbelt buckle does not register, resulting in active chiming of the unbuckled seat belt alarm and disengaging of the airbag system." (NHTSA complaint 11595329, June 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Durango
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only; combines NHTSA's entries for DURANGO and DURANGO SRT.