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2013 Ford C-Max problems, recalls and owner complaints
What the 2013 Ford C-Max has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated November 2, 2026.
- 8safety recalls
- 349owner complaints
- 11crash reports
- 8fire reports
- 29%fail the UK MOT
The most complained-about Ford C-Max year on file: 349 complaints, against an average of 56 for the other 5 model years.
Every Ford C-Max model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2013 Ford C-Max?
The components named most often in the 349 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2013 Ford C-Max owners describe?
Found by reading the text of all 349 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why won't my 2013 Ford C-Max start?36 owners · 10.3%
- Why does my 2013 Ford C-Max stall, lose power or shut off while driving?31 owners · 8.9%
- Why does the battery keep dying on my 2013 Ford C-Max?29 owners · 8.3%
- Why does the power steering fail or feel heavy on my 2013 Ford C-Max?24 owners · 6.9%
- Has the 2013 Ford C-Max had transmission failures?11 owners · 3.2% · Recall 22V413000
Fault codes 2013 Ford C-Max owners mention
Diagnostic trouble codes owners wrote in their complaints. Open a code to see what it meant on other cars and whether a recall names it.
Has the 2013 Ford C-Max been recalled?
8 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Power Train: Automatic Transmission: Gear Position Indication (PRNDL) Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Latches/Locks/Linkages: Doors: Latch Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Equipment: Electrical Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Latches/Locks/Linkages: Doors: Latch Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Air Bags Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Risk: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Fix: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Air Bags: Frontal: Sensor/Control Module-Inactive Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Risk: If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Fix: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Seats: Front Assembly: Recliner Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Fix: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Electrical System: Ignition: Anti-Theft: Control Module Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Risk: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Fix: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Is the 2013 Ford C-Max recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAClutch pressure plate may fracture
Risk: Affected vehicles fitted with a 1.0 1.5 or 1.6 Ecoboost engine and 6-speed manual transmission could suffer clutch pressure plate fracture. This results in clutch smell reduced vehicle speed and performance. In the unlikely event of clutch pressure plate fracture a noise (thud / bang) could be heard from the vicinity of the transmission in extreme cases resulting in clutch / transmission fragments being released and striking under hood components creating a risk of smoke and fire from the under hood area.
Fix: To prevent the repeated heating /cooling events a new calibration has been developed for vehicles fitted with Engine Stop Start feature. The software with the additional feature sets the Instrument panel Wrench light and de-rates the engine performance if prolonged clutch slip is detected. The software feature includes a drive cycle strategy for latching the wrench light and engine performance de-rate if the customer should experience repeated clutch slip events. For vehicles that do not have Engine Stop Start feature an alternative clutch kit has been released.
UK DVSAThe engine cylinder head may crack
Risk: Localized overheating of the engine cylinder head may cause the cylinder head to crack.This may cause a pressurized oil leak which in extreme circumstances could result in a fire in the engine compartment.
Fix: On affected vehicles Inspect engine and cooling system. Replace affected components and fit a Coolant Level Sensor along with associated software to provide and audible and visual warning to the driver.
EU Safety GateThe clutch pressure plate may break while the vehicle is in motion.This may lead to a malfunction of the transmission and to increased risk of the engine catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2013 Ford C-Max fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2013, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2013 Ford C-Max owners report?
12 of the 349 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that on several occasions, while the vehicle was parked, it failed to start. The vehicle was jump-started on several occasions but needed to be towed occasionally. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The vehicle was then taken to the dealer, but was not diagnosed. The dealer suggested that a waiver be signed for the battery replacement. The vehicle was…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving approximately 15-20 MPH, the steering wheel was wobbly. The contact exited the highway immediately and was able to pull over to the side of the roadway. The contact then pulled into a parking lot and the vehicle was towed to the dealer, where it was diagnosed that the rear subframe was rusted, causing the control arms to separate. The dealer determined that the rear subframe and connecting parts needed to be replaced. Additionally, the dealer informed the contact that a high voltage wire was chewed on by rodents. The…
While driving car, power steering will fail and deactivate leaving the steering extremely heavy and manual. Can happen at any speed, and has happened on the interstate at highway speeds. Information cluster states, "power steering fault - service power steering immediately" When this happens it is highly unsafe and happens instantly without warning. Makes getting the car off the road and stopped safely very difficult and dangerous. Stopping the car, turning it off fully and restarting seems to clear the fault and makes the car power steering operate as normal again. But this has happened many…
WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the speedometer stops working, all kinds of warning lights start flashing on and off on the instrument panel, the heater goes on and off on it's own, then the instrument panel goes black, speedometer shows zero and car goes into shutdown mode. I was put in risk while driving without a speedometer and other vehicles near me were put into risk; when I pull over and stop the vehicle it strands me and I need a tow. This has happened randomly many times; I took it to FORD for repair…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery junction box had corrosion and defective fuses. Additionally, there was a failing…
Got a “Power steering assist fault” message on the screen. It was very hard to steer the wheel. The case on the wheel was turning around it. Managed to drive 3 more miles to the dealership. A lot of other ford models have same issues, even under 50.000 miles. And many of the are in recall program, but not 2013 ford c-max. Can’t afford 3.400$ price for fixing it at the dealership. I’m a second owner, bought it for 5.000 , 3 years ago. At least it didn’t stuck completely, and I didn’t Die
The contact's wife owns a 2013 Ford C-Max Hybrid. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was an abnormal hissing and crackling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a defective transmission. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that there were no recalls or warranties on the vehicle. The vehicle remained in the possession of the dealer. The failure…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that upon exiting the vehicle, the driver’s side doors failed to latch closed. The contact also stated that while driving at an undisclosed speed and attempting to get another driver’s attention, he became aware that the horn was not functioning as needed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the…
I have owned this car for the last 9 years and have kept It well-maintained. For over a year, the car stalls in the midst of driving, even on a highway, leaving me the only option to find a shoulder or safe area to park. After I turn off the engine, wait for a few minutes, and turn it back on, the engine turns on just fine and I am able to drive. Lately (for about a month or so) this has been happening more frequently(every other day, sometimes twice in a short while compared to once every 3-4 weeks). A few months ago I took it to the local Ford dealership and they told me, that they would…
Vehicle engine light remain on forcing the vehicle to only operate in engine mode. Vehicle is a plug in hybrid vehicle and because of the engine light will not switch back to plug in or hybrid mode. Vehicle is available to inspection upon request.
While driving, the Cmax displayed a red hazard, STOP SAFELY NOW, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.
TURNED THE CAR ON IN A PARKING LOT AND SAW THE CHECK ENGINE LIGHT WAS ON. HAD TOTALLY LOST POWER STEERING AND ACCELERATION, AND BRAKING WAS EXTREMELY DIFFICULT. ROLLED DOWN THE PARKING LOT AND WAS ABLE TO STOP THE CAR WITH THE PARKING BRAKE AND TURN IT OFF. TURNED IT BACK ON AND THE POWER STEERING AND BRAKES AND ACCELERATOR WERE BACK. DROVE THE CAR HOME AND TRIED TURNING IT ON AND OFF A FEW MORE TIMES. POWER STEERING SEEMS TO BE COMPLETELY GONE. CHECK ENGINE LIGHT IS ON.
2013 Ford C-Max: questions owners ask
Is the 2013 Ford C-Max reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 349 complaints with NHTSA about the 2013 Ford C-Max; the most common categories were electrical system (117, 33.5%), steering (62, 17.8%), power train (59, 16.9%). There are 8 safety recalls. 11 complaints mention a crash, 8 mention a fire, 9 injuries were reported.
What are the most common problems with the 2013 Ford C-Max?
Across 349 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (33.5% of complaints), steering (17.8% of complaints), power train (16.9% of complaints), engine (9.7% of complaints), structure (8.3% of complaints). One complaint can name several components.
Does the 2013 Ford C-Max have any recalls?
Yes. NHTSA lists 8 recalls for the 2013 Ford C-Max; the most recent (campaign 22V413000, 2022-06-10) concerns Power Train: Automatic Transmission: Gear Position Indication (PRNDL). Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why won't my 2013 Ford C-Max start?
36 of the 349 owner complaints NHTSA has on file for the 2013 Ford C-Max (10.3%) describe the car failing to start. One owner wrote: "12 volt battery had been drained of all power and would not start. Bought new battery, same thing happened. Jump started several times. 3 batteries later, Ford said it was a cooling fan fuse. Radio and window worked sporadically." (NHTSA complaint 11452265, February 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2013 Ford C-Max stall, lose power or shut off while driving?
31 of the 349 owner complaints NHTSA has on file for the 2013 Ford C-Max (8.9%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Turned the car on in a parking lot and saw the check engine light was on. had totally lost power steering and acceleration, and braking was extremely difficult. rolled down the parking lot and was able to stop the car with the parking brake and turn it off." (NHTSA complaint 11406320, April 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the battery keep dying on my 2013 Ford C-Max?
29 of the 349 owner complaints NHTSA has on file for the 2013 Ford C-Max (8.3%) describe a dead or draining battery. One owner wrote: "Several times over the past 3 years, the 12 volt battery has been deeply drained while the car has been off/unused for ~3 days." (NHTSA complaint 11505555, February 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2013 Ford C-Max?
24 of the 349 owner complaints NHTSA has on file for the 2013 Ford C-Max (6.9%) describe power steering failing, locking up or turning heavy. One owner wrote: "Got a “Power steering assist fault” message on the screen. It was very hard to steer the wheel. The case on the wheel was turning around it. Managed to drive 3 more miles to the dealership. A lot of other ford models have same issues, even under 50.000 miles." (NHTSA complaint 11628031, November 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2013 Ford C-Max had transmission failures?
11 of the 349 owner complaints NHTSA has on file for the 2013 Ford C-Max (3.2%) describe transmission failure, slipping or a replaced transmission. A related recall exists: campaign 22V413000 (power train: automatic transmission: gear position indication (prndl)). The fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. One owner wrote: "Transmission failure and no parts available. i heard what i thought was another wheel bearing noise which happened a month ago and was repaired. this time it turned out to be transmission is bad. still owe 4100.00 to ford on 6 year loan." (NHTSA complaint 11203182, April 2019). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own C-Max
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved November 2, 2026. Model year 2013 only; combines NHTSA's entries for C-MAX, CMAX ENERGI and CMAX HEV. How these reports are made.