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2021 Ford Edge problems, recalls and owner complaints
What the 2021 Ford Edge has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 7safety recalls
- 114owner complaints
- 4crash reports
- 1fire report
- 1injury reported
114 complaints, against an average of 761 for the other 12 Ford Edge model years.
Every Ford Edge model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2021 Ford Edge?
The components named most often in the 114 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Ford Edge owners describe?
Found by reading the text of all 114 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2021 Ford Edge transmission jerk, shudder or shift hard?12 owners · 10.5%
- Why does my 2021 Ford Edge idle rough, misfire or hesitate?11 owners · 9.6%
- Why does the backup camera not work on my 2021 Ford Edge?8 owners · 7% · Recall 26V124000
- Why does my 2021 Ford Edge stall, lose power or shut off while driving?7 owners · 6.1% · Recall 24V635000
- Has the 2021 Ford Edge had transmission failures?7 owners · 6.1%
- Why does the infotainment screen freeze, reboot or go black in my 2021 Ford Edge?5 owners · 4.4%
- Can the sunroof on the 2021 Ford Edge shatter or fail?4 owners · 3.5%
Has the 2021 Ford Edge been recalled?
7 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Back Over Prevention: Display FunctionOver-the-air fix Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Seat Belts: Front: Retractor Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.
Fix: Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.
Power Train: Driveline: Driveshaft Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Is the 2021 Ford Edge recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSACrossCar: Sync3 Rear-View Camera Software Update
Risk: On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.
Fix: Update the vehicle software to the latest level.
What do 2021 Ford Edge owners report?
12 of the 114 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The transmission jerks VERY strongly when shifting gears between 5mph - 60mpg. It is so pronounced that it effects my foot on the pedals and could cause drivers to slam on the accelerator or brake. The vehicle has 90k miles on it and this issue has been happening for 10k miles or so. This is a KNOWN issue with the 8F35 transmission and needs to be a recall instead of a TSB that costs drivers $5k.
I have transmission failure at 63,000 miles. safety issue because it won't accelerate without shuttering could cause an accident. I have a Ford dealer email and repair order.
The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The…
The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.
There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish…
When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!
Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know…
The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer, who was unable to complete the recall repair because the dealer was waiting on an Override Code from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue but was unable to help. The contact had not experienced a failure.
Transmission causing jerking, shuddering and take off issues. It was diagnosed as the torque converter messed up in the transmission. My safety is at risk of being reared in as the car hesitates to go in gear and to shift properly.
Screen went black, had to replace the computer behind the screen for 1,500 dollars.
Front crash assistance unavailable. Camera not working. No auto dimming available either.
The contact owns a 2021 Ford Edge. The contact stated while driving 45 MPH, the sunroof glass exploded without impact, sending glass into the cabin of the vehicle. There was no injury sustained. The vehicle was not diagnosed nor repaired by the dealer or an independent mechanic. The contact stated that the sunroof glass was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
2021 Ford Edge: questions owners ask
Is the 2021 Ford Edge reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 114 complaints with NHTSA about the 2021 Ford Edge; the most common categories were power train (38, 33.3%), back over prevention (21, 18.4%), electrical system (14, 12.3%). There are 7 safety recalls. 4 complaints mention a crash, 1 mentions a fire, 1 injury was reported.
What are the most common problems with the 2021 Ford Edge?
Across 114 owner complaints filed with NHTSA, the categories mentioned most often are power train (33.3% of complaints), back over prevention (18.4% of complaints), electrical system (12.3% of complaints), engine (9.6% of complaints), forward collision avoidance (7% of complaints). One complaint can name several components.
Does the 2021 Ford Edge have any recalls?
Yes. NHTSA lists 7 recalls for the 2021 Ford Edge; the most recent (campaign 26V124000, 2026-03-03) concerns Back Over Prevention: Software. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Ford Edge transmission jerk, shudder or shift hard?
12 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (10.5%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "The transmission jerks VERY strongly when shifting gears between 5mph - 60mpg. It is so pronounced that it effects my foot on the pedals and could cause drivers to slam on the accelerator or brake." (NHTSA complaint 11772380, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2021 Ford Edge idle rough, misfire or hesitate?
11 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (9.6%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles." (NHTSA complaint 11764049, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the backup camera not work on my 2021 Ford Edge?
8 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (7%) describe the rearview or backup camera failing or showing a blank screen. 4 related recalls exist: campaign 26V124000 (back over prevention: software). The fix: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. One owner wrote: "The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it." (NHTSA complaint 11759598, August 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Ford Edge stall, lose power or shut off while driving?
7 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (6.1%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 24V635000 (engine and engine cooling: engine: hard parts internal/mechanical). The fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. One owner wrote: "Vehicle is jolting/jerking when switching gears, stalls out. When put into park mode it starts to reverse and says brake is on and does not release from brake resulting in not being able to turn vehicle off." (NHTSA complaint 11686623, September 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Has the 2021 Ford Edge had transmission failures?
7 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (6.1%) describe transmission failure, slipping or a replaced transmission. One owner wrote: "I have transmission failure at 63,000 miles. safety issue because it won't accelerate without shuttering could cause an accident. I have a Ford dealer email and repair order." (NHTSA complaint 11772261, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the infotainment screen freeze, reboot or go black in my 2021 Ford Edge?
5 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (4.4%) describe the infotainment or touch screen freezing, rebooting or going black. One owner wrote: "When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working." (NHTSA complaint 11518156, April 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Can the sunroof on the 2021 Ford Edge shatter or fail?
4 of the 114 owner complaints NHTSA has on file for the 2021 Ford Edge (3.5%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "THE VEHICLES SUN ROOF EXPLODED/IMPLODED WHILE DRIVING, THE CAR IS NOW AT THE DEALERSHIP FOR REPAIR. INSURANCE COMPANY HAS A CLAIM AND IS INVOLVED. I tried to upload pictures but was not able to do so." (NHTSA complaint 11495169, November 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Edge
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), retrieved October 25, 2026. Model year 2021 only.