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2021 Ford Explorer problems, recalls and owner complaints
What the 2021 Ford Explorer has been recalled for and what owners report, from official government data. Updated November 2, 2026.
- 27safety recalls
- 455owner complaints
- 17crash reports
- 5fire reports
- 20injuries reported
455 complaints, against an average of 972 for the other 14 Ford Explorer model years.
Every Ford Explorer model year with its number of owner complaints. Pick a year to compare.
Buying a 2021 Ford Explorer? Get the pre-purchase checklist →
What goes wrong with the 2021 Ford Explorer?
The components named most often in the 455 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Ford Explorer owners describe?
Found by reading the text of all 455 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Fault codes 2021 Ford Explorer owners mention
Diagnostic trouble codes owners wrote in their complaints. Open a code to see what it meant on other cars and whether a recall names it.
Has the 2021 Ford Explorer been recalled?
27 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Seats: Mid/Rear Assembly Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Power Train: Automatic Transmission Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Seat Belts Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Visibility: Windshield Wiper/Washer: Motor Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Equipment: Electrical: Engine Block Heater Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Fuel System, Gasoline: Delivery: Fuel Pump Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Seats: Mid/Rear Assembly Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Power Train: Driveline: Driveshaft Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Seat Belts Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
Equipment: Other: Labels Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Engine Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk: An engine compartment fire increases the risk of injury.
Fix: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
Power Train: Driveline: Driveshaft Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Electrical System: Propulsion System: Traction Battery Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Back Over Prevention: Display Function Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Power Train: Automatic Transmission: Control Module (Tcm/Pcm/Tecm) Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Power Train: Automatic Transmission: Control Module (Tcm/Pcm/Tecm) Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Fix: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Power Train: Axle Assembly Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Suspension: Rear Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Risk: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Fix: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Air Bags: Side/Window: Curtain Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Risk: Improper deployment of a side air bag increases the risk of injury during a crash.
Fix: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
Engine Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Risk: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Is the 2021 Ford Explorer recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSACrossCar: Sync3 Rear-View Camera Software Update
Risk: On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.
Fix: Update the vehicle software to the latest level.
UK DVSAPlug-in Hybrid Electric Vehicle – High Voltage Battery Diagnostic Inspection23S53 – Plug-in Hybrid Electric Vehicle – High Voltage Battery Diagnostic Inspection
Risk: The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.
Fix: On affected vehicles the battery will be replaced.
UK DVSAVehicles may have an issue with the current software that contols the funtionality of the ecall system
Risk: Vehicles may have an issue with the current software that controls the functionality of the eCall system.
Fix: Carry out a software update.
EU Safety GateA bent anode plate on the high-voltage battery cells could lead to a short circuit, consequently leading to engine failure and the…A bent anode plate on the high-voltage battery cells could lead to a short circuit, consequently leading to engine failure and the shutdown of the battery, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe seat belt's retraction mechanism does not work properly.This may result in a loose roll and insufficient tension of the seatbelt, increasing the risk of an injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA faulty part within the high-voltage battery cells could cause the battery to short-circuit and cause a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA problem may occur with the current Telematic control unit (TCU) software, which could affect the functionality of the eCall system.As a result, emergency service may not be contacted in case of need.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2021 Ford Explorer owners report?
12 of the 455 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
They have fixed zero recalls. I have no wipers at all. I’ve attempted to get a resolution multiple times with no care or concern nor resolution. This is ridiculous. A recall almost 8 months and people have zero wipers!!! And the engine recall. It’s going to blow up before it’s fixed!
My vehicle was just diagnosed with trouble code P2888 (Park Lock Actuator Circuit/Open). This prevents the vehicle from shifting safely into Park. SHIFT SYS FAILURE was the error displayed in the dash readout. This matches the exact model, year, and dangerous symptoms outlined in Ford Safety Recall 26S48. My local Ford dealership has recommended the exact repair specified by that recall—a full transmission valve body replacement. Despite having the identical component failure and safety risk as the recalled vehicles, I am being asked to pay out of pocket solely due to my VIN assembly date…
The right rear passenger door of my 2021 Ford Explorer ST repeatedly becomes unlatched and physically opens while the vehicle is in motion, including at highway speeds of approximately 72 mph. This occurs almost every time the vehicle is driven and creates a serious safety hazard. The door visibly separates from the vehicle’s body, which I can see in the passenger-side mirror. When this occurs, the dashboard displays a door-ajar warning, the interior lights illuminate, and wind can be heard entering through the opening. This is not simply a faulty warning indicator. The door is physically…
Never really used sun roof , but accidentally hit button to open … then closed….. not realizing that the cover didn’t close it SAG down behind my head… blocking rear view completely. It was dark out and had to pull over and try to fix so I could see out my rear window
Vehicle: 2021 Ford Explorer XLT - 2.3L EcoBoost I-4 VIN: [XXX] Odometer: 127,824 Date of failure: [XXX] Complaint Description: I am reporting a complete engine failure due to coolant intrusion on my 2021 Ford Explorer 2.3L EcoBoost. This is the known defect affecting 2016-2024 Explorer 2.3L engines. Independent shop diagnosis from attached receipt states: "Engine failure due to Head problem, which cylinder 3 + 4 and head in engine known for coolant intrusion. Cylinder Head failure, carbon build up plus Turbocharger also failure." Vehicle stored DTCs P0300, P0302, P0304, P0316 - random misfire…
The passenger window and the driver window will not respond. The windows will not go up on either side, exposing the driver and passengers to the elements of rain. In addition, the car is vulnerable to theft and break-ins. The windows are part of a larger electrical problem that the car has, including key fob delays and screen shut off during driving. The problem has been confirmed by the service center. No warning signs are available for these problems.
The contact owns a 2021 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 26V117000 (Visibility), 26V402000 (Power Train), and 26V451000 (Seats); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available.
I was driving down the road and the vehicle started to cut out like it was running out of fuel. Maybe 1 minute later it died in the middle of heavy traffic and would not re-start. I had to have it towed and I called Ford and they told me to wait until the repair remedy was available to have it fixed. I have been without this vehicle for 6 weeks now and still no remedy.
Ladder being shut off, I exited the vehicle. I shut the driver side door. The car locked itself after shutting . Locking the keys and entrapped my 1.5 year old for 30 minutes while I waited for police to come and assist.
The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V123000 (Back Over Prevention). The vehicle failed to connect or communicate with the computer and module. The dealer informed the contact about a possible diagnostic test. The vehicle was not repaired. The manufacturer was contacted and advised the contact the manufacturer was not responsible to cover the diagnostic test. The failure mileage was unknown.
I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances…
The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same problem and no one has tried to tell me how to fix the issue besides keep getting it replaced. People are at risk of getting hit or hitting a object that could be in the way of me reversing.
2021 Ford Explorer: questions owners ask
Is the 2021 Ford Explorer reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 455 complaints with NHTSA about the 2021 Ford Explorer; the most common categories were power train (129, 28.4%), engine (51, 11.2%), electrical system (48, 10.5%). There are 27 safety recalls. 17 complaints mention a crash, 5 mention a fire, 20 injuries were reported.
What are the most common problems with the 2021 Ford Explorer?
Across 455 owner complaints filed with NHTSA, the categories mentioned most often are power train (28.4% of complaints), engine (11.2% of complaints), electrical system (10.5% of complaints), back over prevention (7.9% of complaints), visibility/wiper (6.2% of complaints). One complaint can name several components.
Does the 2021 Ford Explorer have any recalls?
Yes. NHTSA lists 27 recalls for the 2021 Ford Explorer; the most recent (campaign 26V451000, 2026-07-14) concerns Seats: Mid/Rear Assembly. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Ford Explorer stall, lose power or shut off while driving?
36 of the 455 owner complaints NHTSA has on file for the 2021 Ford Explorer (7.9%) describe the engine stalling, losing power or shutting off while driving. 2 related recalls exist: campaign 25V455000 (fuel system, gasoline: delivery: fuel pump). The fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. One owner wrote: "The passenger window and the driver window will not respond. The windows will not go up on either side, exposing the driver and passengers to the elements of rain. In addition, the car is vulnerable to theft and break-ins." (NHTSA complaint 11769505, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the backup camera not work on my 2021 Ford Explorer?
22 of the 455 owner complaints NHTSA has on file for the 2021 Ford Explorer (4.8%) describe the rearview or backup camera failing or showing a blank screen. 7 related recalls exist: campaign 26V123000 (back over prevention: software). The fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. One owner wrote: "I previously reported my rear view camera not working despite ford having many recalls for that problem. Now my shade for my sunroof when opened drops into my car & blocks my view from my rear view mirror." (NHTSA complaint 11754340, August 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Explorer
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved November 2, 2026. Model year 2021 only; combines NHTSA's entries for EXPLORER, EXPLORER HEV and EXPLORER POLICE INTERCEPT. How these reports are made.