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2023 Ford Explorer problems, recalls and owner complaints
What the 2023 Ford Explorer has been recalled for and what owners report, from official government data. Updated November 2, 2026.
- 15safety recalls
- 113owner complaints
- 8crash reports
- 2fire reports
- 9injuries reported
113 complaints, against an average of 996 for the other 14 Ford Explorer model years.
Every Ford Explorer model year with its number of owner complaints. Pick a year to compare.
Buying a 2023 Ford Explorer? Get the pre-purchase checklist →
What goes wrong with the 2023 Ford Explorer?
The components named most often in the 113 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Ford Explorer owners describe?
Found by reading the text of all 113 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2023 Ford Explorer stall, lose power or shut off while driving?6 owners · 5.3% · Recall 25V455000
- Why does my 2023 Ford Explorer idle rough, misfire or hesitate?5 owners · 4.4%
- Why does the seat belt not latch or retract properly in my 2023 Ford Explorer?5 owners · 4.4% · Recall 26V159000
- What causes clunking or suspension noise in the 2023 Ford Explorer?5 owners · 4.4% · Recall 24V091000
- Why won't my 2023 Ford Explorer start?4 owners · 3.5%
- Why does my 2023 Ford Explorer transmission jerk, shudder or shift hard?4 owners · 3.5%
Fault codes 2023 Ford Explorer owners mention
Diagnostic trouble codes owners wrote in their complaints. Open a code to see what it meant on other cars and whether a recall names it.
Has the 2023 Ford Explorer been recalled?
15 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Seats: Mid/Rear Assembly Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Seat Belts Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Equipment: Electrical: Engine Block Heater Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Fuel System, Gasoline: Delivery: Fuel Pump Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Seats: Mid/Rear Assembly Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Equipment: Other: Labels Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Suspension: Front: Macpherson Strut Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
Risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
Back Over Prevention: Display Function Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Engine And Engine Cooling: Engine: Gasoline: Turbo/Supercharger Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.
Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.
Fix: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Power Train: Automatic Transmission Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Risk: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Fix: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Is the 2023 Ford Explorer recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSACrossCar: Sync3 Rear-View Camera Software Update
Risk: On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.
Fix: Update the vehicle software to the latest level.
UK DVSAPlug-in Hybrid Electric Vehicle – High Voltage Battery Diagnostic Inspection23S53 – Plug-in Hybrid Electric Vehicle – High Voltage Battery Diagnostic Inspection
Risk: The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.
Fix: On affected vehicles the battery will be replaced.
EU Safety GateA faulty part within the high-voltage battery cells could cause the battery to short-circuit and cause a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Ford Explorer owners report?
12 of the 113 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
I am filing this complaint because the federal recall remedy performed on my 2023 Ford Explorer failed, and the Ford dealership that performed it refused to correct the failure. About a year after I purchased my 2023 Ford Explorer (used, from an independent dealer), I received Ford's federal recall notice for the rearview camera software defect (recall 23S02, NHTSA campaign 23V-022). My vehicle had no problems at that time, but I took it to the authorized Ford dealership in [XXX], and had the recall software update installed as instructed. About seven months later, my vehicle developed the…
Twice the car has blown the main 80 amp fuse for the electric power steering after one of the front wheels hit something that caused the wheel to jerk slightly. I did not think either of these bumps should have caused the power steering to go out. one of them occurred at very low speed maybe two or three miles per hour. Neither of them were sufficient to cause any damage to any of the mechanical parts. But in both cases the power steering completely went out which makes the car very difficult and dangerous to drive. I suspect this is a common problem for two reasons. first the mechanic I took…
I am submitting this complaint involving suspension on 2023 Ford Explorer. Dealership has replaced the right front stunt mount two times. The problem is still not corrected.
While driving, vehicle made a grinding sound, and all systems related to cruise, 4wd, decent control all illuminated on dash. Vehicle was taken to dealer, metro ford. Metro ford stated the transfer case has failed internally, and being replaced under powertrain. A week later, I received a callback, and the service writer stated after replacing and a test drive- it is still an issue, and the vehicle has an issue- which they feel is the AWD module, AWD module failed causing clutch in transfer case to lock up when it shouldn’t be resulting in limited power and grinding and depletion of safety…
The paint is starting to bubble and flake off from inside the vehichle doors by the seam where corrosion under the paint has started. I have looked at multiple complaints from other explorer owners and this is a common issue that ford does not want to fix. There sheet metal is contaminated with “white oxidized rust underneath the paint causing the bubbling and paint letting go resulting in further rust.
Faint popping and knocking sound coming from front suspension, LOUD clunk coming from rear suspension when going over bumps. Both seem to cause vehicle to be floaty while driving. Also headlights sometime flicker while driving with switch in auto position and sometimes will not shut off after exiting vehicle ( have to turn switch to off position and then back to auto to resolve ) Vehicle has approximately 21k miles on it but off warranty due to time. Will be bringing into local repair shop soon.
The contact owns a 2023 Ford Explorer. The contact stated that while driving from Pennsylvania to Ohio through the Pennsylvania Turnpike, the adaptive cruise control system was not functioning. The "Adaptive Cruise Control Is Not Available" warning message was displayed on the instrument panel. No warning lights illuminated. A dealer was made aware of the failure but informed the contact that adaptive cruise control was inoperable on certain highways. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.
Vehicle: 2023 Ford Explorer ST VIN: [XXX] I am reporting ongoing safety-related powertrain and drivability defects that continue despite numerous repair attempts, including complete engine and transmission replacement. Since approximately June 2025, my vehicle has experienced delayed acceleration, hesitation, erratic RPM behavior, harsh shifting, loss of power, and intermittent warning lights. The vehicle has also stalled, jerked during acceleration, and exhibited transmission shuddering and lurching. The problems have been repeatedly reproduced, documented, inspected, and repaired by Kendall…
The contact owned a 2023 Ford Explorer. When the contact’s husband activated the air conditioning system after the vehicle had been parked for several hours, a fire started underneath the console inside the vehicle. The driver pulled over to the side of the road, where onlookers assisted with extinguishing the fire with a fire extinguisher. The contact’s husband received burns on his fingers. Medical attention was not needed. The Fire Department was not contacted. The vehicle was towed to the dealer to be inspected; however, the cause of the failure was not determined. The vehicle was deemed a…
My 2023 Ford Explorer (VIN: [XXX] ) has a persistent front suspension clunk/rattle/knock when driving over small bumps or uneven pavement at low speeds (8–20 mph). The noise is repeatable and has progressively worsened. It matches the condition described in Ford Special Service Message SSM 52405, which identifies a manufacturing defect involving a loose internal pressure tube inside the front strut assembly on 2023 Explorers built between December 1, 2022 and August 31, 2023. My vehicle falls inside this build range. This defect affects vehicle stability, steering control, and suspension…
Manufacturer Recall Number25S72 NHTSA Recall Number25V442 Vehicle had been taken to and left at the local Ford dealership all day (opening to closing on 11/28 and 12/23/25) twice now with no resolution to this recall ticket. Technician and service manager advised both times that the required update from Ford is not working and they believe the APIM needs to be released, but Ford Service (corporate) must authorize this. Almost two months since the initial appointment and I still have no answers as to when this recall will be addressed. As this is a safety related recall and my vehicle often…
While in moderate snow attempted to go from backing up to drive and the vehicle stopped, parking brake auto engaged, powertrain (wrench) trouble light illuminated. The trouble light did not shut off after sitting overnight.
2023 Ford Explorer: questions owners ask
Is the 2023 Ford Explorer reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 113 complaints with NHTSA about the 2023 Ford Explorer; the most common categories were electrical system (14, 12.4%), suspension (14, 12.4%), steering (13, 11.5%). There are 15 safety recalls. 8 complaints mention a crash, 2 mention a fire, 9 injuries were reported.
What are the most common problems with the 2023 Ford Explorer?
Across 113 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (12.4% of complaints), suspension (12.4% of complaints), steering (11.5% of complaints), power train (10.6% of complaints), engine (8.8% of complaints). One complaint can name several components.
Does the 2023 Ford Explorer have any recalls?
Yes. NHTSA lists 15 recalls for the 2023 Ford Explorer; the most recent (campaign 26V451000, 2026-07-14) concerns Seats: Mid/Rear Assembly. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 Ford Explorer stall, lose power or shut off while driving?
6 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (5.3%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 25V455000 (fuel system, gasoline: delivery: fuel pump). The fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. One owner wrote: "Vehicle: 2023 Ford Explorer ST VIN: [XXX] I am reporting ongoing safety-related powertrain and drivability defects that continue despite numerous repair attempts, including complete engine and transmission replacement." (NHTSA complaint 11746273, June 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 Ford Explorer idle rough, misfire or hesitate?
5 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (4.4%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "Vehicle: 2023 Ford Explorer ST VIN: [XXX] I am reporting ongoing safety-related powertrain and drivability defects that continue despite numerous repair attempts, including complete engine and transmission replacement." (NHTSA complaint 11746273, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the seat belt not latch or retract properly in my 2023 Ford Explorer?
5 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (4.4%) describe seat belts not latching, retracting or locking. A related recall exists: campaign 26V159000 (seat belts). The fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. One owner wrote: "On 11-21-24, I was traveling down the interstate going at 60mph when a car began to urgently brake, I proceeded to hit the brakes as well and my car would not stop, at the time of the impact no air bag deployed, driver seat belt did not lock, my driver seat…" (NHTSA complaint 11630282, December 2024). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
What causes clunking or suspension noise in the 2023 Ford Explorer?
5 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (4.4%) describe suspension clunks, worn parts or air suspension failures. A related recall exists: campaign 24V091000 (suspension: front: macpherson strut). The fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. One owner wrote: "Faint popping and knocking sound coming from front suspension, LOUD clunk coming from rear suspension when going over bumps. Both seem to cause vehicle to be floaty while driving." (NHTSA complaint 11749497, July 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why won't my 2023 Ford Explorer start?
4 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (3.5%) describe the car failing to start. One owner wrote: "At a stop light and all of the power in the vehicle went out and Explorer would not start. Hazards would not turn on and doors (besides driver door) would not unlock. Got out of the vehicle to try the fob and white smoke came billowing out from engine." (NHTSA complaint 11613871, September 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2023 Ford Explorer transmission jerk, shudder or shift hard?
4 of the 113 owner complaints NHTSA has on file for the 2023 Ford Explorer (3.5%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting." (NHTSA complaint 11513768, March 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Explorer
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved November 2, 2026. Model year 2023 only; combines NHTSA's entries for EXPLORER and EXPLORER HEV. How these reports are made.