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2020 Ford F-350 problems, recalls and owner complaints
What the 2020 Ford F-350 has been recalled for and what owners report, from official government data. Updated November 2, 2026.
- 16safety recalls
- 189owner complaints
- 7crash reports
- 3fire reports
- 3injuries reported
189 complaints, against an average of 167 for the other 14 Ford F-350 model years.
Every Ford F-350 model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Ford F-350?
The components named most often in the 189 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Ford F-350 owners describe?
Found by reading the text of all 189 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2020 Ford F-350 stall, lose power or shut off while driving?26 owners · 13.8% · Recall 20V365000
- Why is the check engine light on in my 2020 Ford F-350?15 owners · 7.9%
- Why does my 2020 Ford F-350 transmission jerk, shudder or shift hard?13 owners · 6.9%
- Why does my 2020 Ford F-350 idle rough, misfire or hesitate?6 owners · 3.2%
- Why does the power steering fail or feel heavy on my 2020 Ford F-350?6 owners · 3.2% · Recall 25V626000
- Why does my 2020 Ford F-350 vibrate or shake while driving?6 owners · 3.2%
Fault codes 2020 Ford F-350 owners mention
Diagnostic trouble codes owners wrote in their complaints. Open a code to see what it meant on other cars and whether a recall names it.
Has the 2020 Ford F-350 been recalled?
16 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Fuel System, Diesel: Delivery: Fuel Pump Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.
Back Over Prevention: Software Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Steering: Column Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.
Fuel System, Diesel: Delivery: Fuel Pump Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Equipment: Other: Owners/Service/Other Manual Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
Visibility: Windshield Wiper/Washer: Linkages Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Power Train: Automatic Transmission Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.
Risk: Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.
Fix: Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S22.
Structure: Frame And Members: Underbody Shields Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Power Train: Axle Assembly Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.
Risk: Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 21S31.
Tires Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 27, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S10.
Equipment: Other: Labels Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating. These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation. If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge. The recall began March 23, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S06.
Visibility: Windshield: Critical Fasteners Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Fix: Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge. The recall began April 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C06.
Steering Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Risk: If the steering locks, it can increase the risk of a crash.
Fix: Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Power Train: Automatic Transmission: Torque Converter Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
Risk: An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S33.
What do 2020 Ford F-350 owners report?
12 of the 189 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2020 Ford F-350 SD. The contact stated that while driving and depressing the brake pedal, the vehicle lurched forward, and the brake pedal was depressed with more force for the vehicle to respond as intended. The contact stated that while driving at various speeds, the transmission shifted hard and downshifted with reduced power. The Forward Collision Avoidance alarm sounded after the vehicle downshifted. The contact pulled over to the side of the road before continuing to drive. Additionally, the vehicle rolled backwards while in park(P). The vehicle was taken to the…
The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under NHTSA Campaign Number: 24V957000(Fuel System, Diesel); because there was no metallic debris found in the fuel system. The…
VEHICLE EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, AND ONCE STARTED IT WAS LOSS OF MOTIVE POWER WHILE DRIVING AND ALMOST WAS IN ACCIDENT BECAUSE OF THIS. SHEEHY FORD SEE ITS A RECALL AND SEE ITS EXACTLY WHAT THE RECALL IS STATING BUT REFUSING TO FIX IT AND WANT TO CHARGE ALMOST 10K TO DO SO.
The backup camera on the tailgate fails about 50% of the time when shifting into reverse. The screen is black. When it fails, I can sometimes get it to work by opening, then slamming the tailgate. I suspect that there is an intermittent open circuit in the camera system. This presents a dangerous situation when trying to back this very large dual rear wheel vehicle. This is not related to the current recall for another issue with the camera when backing into a darkened area.
The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump failure resulting from a water separator failure. The contact was informed that the CP4 pump replacement was not covered…
The transmission began malfunctioning by having hard shifting issues and losing power in some gears. An indicator on the dash lit up resembling a mechanics open-end wrench. Research online showed that the vehicle should not be driven and taken immediately to a mechanic or dealership. If driven especially pulling a heavy load like the fifth wheel that I bought the truck to tow the transmission could fail causing a serious safety issue. I immediately took the vehicle to a certified Ford dealership. At the dealership they informed me that parts in the transmission had failed and that it was the…
The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company. The contact sustained a concussion and neck injury and was taken to the hospital for medical…
The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue…
The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special Service Center assistance request) was declined by Ford agency (SSSC), due to the issue not having metal shavings although…
The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and…
The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
Box Separation from the box side to the box rear. box integrity compromised. Truck has always been used under the capacity ratings. I have 2 ford doing the same thing.
2020 Ford F-350: questions owners ask
Is the 2020 Ford F-350 reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 189 complaints with NHTSA about the 2020 Ford F-350; the most common categories were power train (54, 28.6%), fuel system (35, 18.5%), steering (35, 18.5%). There are 16 safety recalls. 7 complaints mention a crash, 3 mention a fire, 3 injuries were reported.
What are the most common problems with the 2020 Ford F-350?
Across 189 owner complaints filed with NHTSA, the categories mentioned most often are power train (28.6% of complaints), fuel system (18.5% of complaints), steering (18.5% of complaints), diesel (18% of complaints), engine (7.4% of complaints). One complaint can name several components.
Does the 2020 Ford F-350 have any recalls?
Yes. NHTSA lists 16 recalls for the 2020 Ford F-350; the most recent (campaign 26V158000, 2026-03-17) concerns Fuel System, Diesel: Delivery: Fuel Pump. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2020 Ford F-350 stall, lose power or shut off while driving?
26 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (13.8%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 20V365000 (power train: automatic transmission: torque converter). The fix: Ford will notify owners, and dealers will replace the transmission assembly, free of charge. One owner wrote: "Vehicle extended cranking without starting while the vehicle is parked, and once started it was loss of motive power while driving and almost was in accident because of this." (NHTSA complaint 11758218, August 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2020 Ford F-350?
15 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (7.9%) describe the check engine light coming on. One owner wrote: "Emissions control system has "failed" 5 times. Check engine light illuminated. Each time: P0420 DTC code: "Catalyst System Efficiency Below Threshold (Bank 1). Manufacturer is unable to fix. Vehicle will go into "Limp Mode" stranding owners/passengers." (NHTSA complaint 11571630, February 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Ford F-350 transmission jerk, shudder or shift hard?
13 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (6.9%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "Transmission jerking hard down shift cause stalling Did update less then 100k miles on truck and now back doing it again" (NHTSA complaint 11682626, August 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Ford F-350 idle rough, misfire or hesitate?
6 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (3.2%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "The transmission 10R140 skip, jumps and hesitation when driving in any gear. The transmission jumps forward when backing up with out of control Function and driver un able to control vehicle." (NHTSA complaint 11554859, November 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2020 Ford F-350?
6 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (3.2%) describe power steering failing, locking up or turning heavy. 2 related recalls exist: campaign 25V626000 (steering: column). The fix: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. One owner wrote: "Extreame front-end vibration ("aka" death-wobble as described for other F250 and F350 pickups on Google). Driving 60mph on 65mph limit highway. Small bump on road. Truck starts severe vibrations from the front end. No steering control." (NHTSA complaint 11571627, February 2024). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2020 Ford F-350 vibrate or shake while driving?
6 of the 189 owner complaints NHTSA has on file for the 2020 Ford F-350 (3.2%) describe vibration or shaking while driving. One owner wrote: "Extreame front-end vibration ("aka" death-wobble as described for other F250 and F350 pickups on Google). Driving 60mph on 65mph limit highway. Small bump on road. Truck starts severe vibrations from the front end. No steering control." (NHTSA complaint 11571627, February 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own F-350
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved November 2, 2026. Model year 2020 only; combines NHTSA's entries for F-350 CREW CAB, F-350 REGULAR CAB, F-350 SD and F-350 SUPER CAB. How these reports are made.