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2015 Ford Flex problems, recalls and owner complaints
What the 2015 Ford Flex has been recalled for and what owners report, from official government data. Updated November 2, 2026.
- 4safety recalls
- 114owner complaints
- 0crash reports
- 2fire reports
- 1injury reported
114 complaints, against an average of 194 for the other 7 Ford Flex model years.
Every Ford Flex model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2015 Ford Flex?
The components named most often in the 114 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2015 Ford Flex owners describe?
Found by reading the text of all 114 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2015 Ford Flex stall, lose power or shut off while driving?22 owners · 19.3%
- Why does the backup camera not work on my 2015 Ford Flex?12 owners · 10.5% · Recall 25V695000
- Why does the power steering fail or feel heavy on my 2015 Ford Flex?10 owners · 8.8%
- Why won't my 2015 Ford Flex start?5 owners · 4.4%
Fault codes 2015 Ford Flex owners mention
Diagnostic trouble codes owners wrote in their complaints. Open a code to see what it meant on other cars and whether a recall names it.
Has the 2015 Ford Flex been recalled?
4 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Suspension: Rear Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel System, Gasoline: Delivery: Fuel Pump Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Parking Brake Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
What do 2015 Ford Flex owners report?
12 of the 114 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable. The contact stated that the rearview camera image was blank with the "Camera Not Available" message, inverted or distorted with lines. The vehicle was taken to the dealer, where a rearview camera failure was diagnosed and camera replacement was required. The dealer confirmed that the parts were unavailable and…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,000.
Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.
back up camera works intermittently. black screen, camera not available, works for short period of time then goes blank, and upside down camera have all been exhibited .
Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.
The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "Power Steering Assist Fault" message was displayed. During the first failure, the contact pulled over to the side of the road and the vehicle was towed to a dealer; however, failure was no duplicated. The contact stated that during the second failure, the vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Car lost power while driving on interstate CIL indicates P0171 P0174 codes
The contact owns a 2015 Ford Flex. The contact stated while driving at various speeds, the vehicle made abnormal grinding sounds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed but no issues were found. The dealer sprayed rust off the exhaust. The contact stated that while driving 50 MPH, there was a loud banging sound coming from under the hood before losing control of the vehicle. The contact was able to regain control of the vehicle and veered to the side of the road. The contact noticed an abnormal burning odor. The dealer was notified…
FUEL PUMP CONTROL MODULE SYSTEM FAILURE. DIAGNOSTIC CONFIRMED WITH FORD DEALER
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
WHEN VEHICLE IN MOTION ON MAJOR ROADWAY, LOSS OF POWER AND GOES INTO LIMP MODE. YELLOW WRENCH LIGHTS UP. VEHICLE DOES NOT RESPOND TO THROTTLE. I HAVE TO SHUT OFF VEHICLE AND TURN IT BACK ON . THERE IS NO DTC CODE WHEN CHECKED. I WAS ALMOST REAR ENDED WITH MY CHILDREN IN THE VEHICLE AT TIME OF INCIDENT. CAR LOSES POWER AND RAPIDLY DECELERATES WITHIN 5 SECONDS. THERE IS ZERO TIME TO PULL OFF THE ROAD WHICH PUT US AT HIGH RISK OF BEING REAR ENDED. THIS IS A LIFE/ROAD SAFETY HAZARD
TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO MERGE ONTO A HIGHWAY, THE VEHICLE STARTED TO LOSE ACCELERATION AND HESITATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE THROTTLE BODY WAS CLOGGED AND NEEDED CLEANING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST TWENTY TIMES DURING THE PAST EIGHTEEN MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE…
2015 Ford Flex: questions owners ask
Is the 2015 Ford Flex reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 114 complaints with NHTSA about the 2015 Ford Flex; the most common categories were back over prevention (33, 28.9%), steering (19, 16.7%), fuel/propulsion system (18, 15.8%). There are 4 safety recalls. 2 mention a fire, 1 injury was reported.
What are the most common problems with the 2015 Ford Flex?
Across 114 owner complaints filed with NHTSA, the categories mentioned most often are back over prevention (28.9% of complaints), steering (16.7% of complaints), fuel/propulsion system (15.8% of complaints), electrical system (11.4% of complaints), engine (9.6% of complaints). One complaint can name several components.
Does the 2015 Ford Flex have any recalls?
Yes. NHTSA lists 4 recalls for the 2015 Ford Flex; the most recent (campaign 25V695000, 2025-10-13) concerns Back Over Prevention: Sensing System: Camera. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2015 Ford Flex stall, lose power or shut off while driving?
22 of the 114 owner complaints NHTSA has on file for the 2015 Ford Flex (19.3%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot." (NHTSA complaint 11682809, August 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the backup camera not work on my 2015 Ford Flex?
12 of the 114 owner complaints NHTSA has on file for the 2015 Ford Flex (10.5%) describe the rearview or backup camera failing or showing a blank screen. A related recall exists: campaign 25V695000 (back over prevention: sensing system: camera). The fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. One owner wrote: "I am having the same issues that were recalled in the 2019 Ford Flex backup camera. My 2015 Ford Flex backup camera is malfunctioning, going black, flipping the image and flashing randomly. It has progressively gotten worse." (NHTSA complaint 11686906, September 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the power steering fail or feel heavy on my 2015 Ford Flex?
10 of the 114 owner complaints NHTSA has on file for the 2015 Ford Flex (8.8%) describe power steering failing, locking up or turning heavy. One owner wrote: "My power steering failed with out warning while turning off of an off ramp. I have had the car repaired it needed and entire steering rack. It only had 60,000 miles on it at the time. I almost wiped out bad." (NHTSA complaint 11474409, July 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2015 Ford Flex start?
5 of the 114 owner complaints NHTSA has on file for the 2015 Ford Flex (4.4%) describe the car failing to start. One owner wrote: "Vehicle suddenly shut down causing the vehicle to stall and now won't start. seems like our vehicle has no power going to the fuel pump. this happened while driving down the road. vehicle now will not start but does still have lights come on." (NHTSA complaint 11363501, October 2020). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Flex
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved November 2, 2026. Model year 2015 only. How these reports are made.