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2019 Ford Flex problems, recalls and owner complaints
What the 2019 Ford Flex has been recalled for and what owners report, from official government data. Updated November 2, 2026.
- 4safety recalls
- 257owner complaints
- 4crash reports
- 0fire reports
- 3injuries reported
257 complaints, against an average of 174 for the other 7 Ford Flex model years.
Every Ford Flex model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Ford Flex?
The components named most often in the 257 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2019 Ford Flex owners describe?
Found by reading the text of all 257 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2019 Ford Flex been recalled?
4 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Structure: Body Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back Over Prevention: Sensing System: Camera Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Electrical System: Alternator/Generator/Regulator Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
What do 2019 Ford Flex owners report?
12 of the 257 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repair were unavailable. The contact stated that while in Reverse (R), the rearview camera displayed an upside-down image, posing a safety hazard while attempting to attach a trailer to haul. A local dealer was contacted and confirmed the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank or distorted screen. The dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 31,000.
Rear View camera image is upside down / distorted. Looks to be acknowledged by Ford and NHTSA as a recall yet Ford Dealers are making me pay to have it fixed.
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The dealer was notified of the failure several times, and the contact was informed that parts were not yet available. The failure mileage was approximately 45,000.
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact stated that while driving approximately 45 MPH, the B-pillar trim on the front driver's side door detached from the top of the door, causing the top half of the trim to separate from the rest of the trim. The contact stated that the same trim on the rear driver's…
As with many other 2019 Flex owners, I brought my Ford Flex in for a state inspection and surprise surprise! I have to replace my toe link already! Failure after failure.
Back up camera is inverted. Its been 8 months sinse recall. Nothing from Ford. 2 Computer screen will not update,
2019 Flex , Odometer reading 58,190. Coolant seen on lower part of engine along with low coolant level. Took to dealership who confirmed the water pump failed and was leaking. We were lucky it was caught early before coolant leaked into the engine, causing the engine to stop while driving and permanently damage engine. There are no warnings for this when it happens (coolant leaking into engine),we were just fortunate to notice low coolant. Because there are no coolant warnings, it can lead to catastrophic engine damage while operating vehicle.There are no guarantees that this will not happen…
1) rear camera recall since November 2024, still no action. No rear vision on camera. 2) trim panel on driver door has flown off on highway twice, have area covered with black tape for a year now. I have heard nothing from Ford or dealer. Can't even get through to the dealer's service dept.
The power steering system failed and numerous other electrical systems showed as broken as a result. The dealer service dept said: "We found corrosion on connector C1467A meaning that water is getting inside the connector somehow which caused the module to short out. The steering rack is not the failure, it is the module. However, the module is built into the steering rack. Can't replace it separately. So In order to replace the module, I have to replace the rack." This failure caused the power steering to stop working, making it extremely difficult to drive the vehicle. The repair cost over…
My rear view mirror display is inverted, constantly. Recall has not been satisfied yet.
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal before the transmission shifted. No warning lights were illuminated. In addition, when the vehicle was shifted into park(P) and turned off, the vehicle jerked and moved back and forth. Several unknown warning lights…
2019 Ford Flex: questions owners ask
Is the 2019 Ford Flex reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 257 complaints with NHTSA about the 2019 Ford Flex; the most common categories were back over prevention (145, 56.4%), structure (59, 23%), electrical system (23, 8.9%). There are 4 safety recalls. 4 complaints mention a crash, 3 injuries were reported.
What are the most common problems with the 2019 Ford Flex?
Across 257 owner complaints filed with NHTSA, the categories mentioned most often are back over prevention (56.4% of complaints), structure (23% of complaints), electrical system (8.9% of complaints), visibility/wiper (4.3% of complaints), suspension (2.3% of complaints). One complaint can name several components.
Does the 2019 Ford Flex have any recalls?
Yes. NHTSA lists 4 recalls for the 2019 Ford Flex; the most recent (campaign 25V732000, 2025-10-24) concerns Structure: Body. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does the backup camera not work on my 2019 Ford Flex?
80 of the 257 owner complaints NHTSA has on file for the 2019 Ford Flex (31.1%) describe the rearview or backup camera failing or showing a blank screen. 2 related recalls exist: campaign 25V695000 (back over prevention: sensing system: camera). The fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. One owner wrote: "Rearview camera was recalled almost 2 years ago and still no replacement parts available and the rearview camera in my vehicle does have the issue described." (NHTSA complaint 11772948, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Flex
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved November 2, 2026. Model year 2019 only. How these reports are made.