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2019 Jaguar I-PACE problems, recalls and owner complaints
What the 2019 Jaguar I-PACE has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 8safety recalls
- 149owner complaints
- 2crash reports
- 4fire reports
- 9%fail the UK MOT
The most complained-about Jaguar I-PACE year on file: 149 complaints, against an average of 18 for the other 5 model years.
Every Jaguar I-PACE model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Jaguar I-PACE?
The components named most often in the 149 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2019 Jaguar I-PACE owners describe?
Found by reading the text of all 149 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Has the 2019 Jaguar I-PACE had high-voltage battery or EV system failures?15 owners · 10.1% · Recall 24V927000
- Why does the battery keep dying on my 2019 Jaguar I-PACE?11 owners · 7.4%
- Have any 2019 Jaguar I-PACE vehicles caught fire?9 owners · 6%
- Why do the brakes feel soft, fail or make noise on my 2019 Jaguar I-PACE?7 owners · 4.7% · Recall 19V351000
- Why won't my 2019 Jaguar I-PACE charge?6 owners · 4%
- Why does my 2019 Jaguar I-PACE stall, lose power or shut off while driving?5 owners · 3.4%
- Why won't my 2019 Jaguar I-PACE start?5 owners · 3.4%
Has the 2019 Jaguar I-PACE been recalled?
8 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Propulsion System: Traction Battery Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.
Electrical System: Propulsion System: Traction Battery Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Electrical System: Propulsion System: Traction Battery Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical System: Propulsion System: Traction BatteryPark outsideOver-the-air fix Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Service Brakes Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Is the 2019 Jaguar I-PACE recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2019 to 2021 Model Year Jaguar I-PACE Battery Fire or Smoke
Risk: Some vehicles have experienced thermal overload in the high voltage traction battery pack which may present as smoke or fire. Since the installation of protective software field evidence has shown that there remains a risk of thermal overload in vehicles with battery packs manufactured up to the end of 2021 model year.
Fix: As an interim repair the vehicles will have software installed to restrict the maximum state of charge to 90% whilst a permanent remedy is developed.
UK DVSAI-PACE Traction Battery Thermal Overload - Elevated Risk
Risk: On affected vehicles the traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload.
Fix: The traction battery pack will be replaced with a new pack or the vehicle will be re-acquired from the customer.
UK DVSAI-PACE High Voltage battery loose busbar fixings
Risk: On affected vehicles the fasteners for the battery module to module electrical connecting busbars may not be sufficiently secure.
Fix: The busbar fixings will be inspected and as required new components installed.
UK DVSAJaguar I-PACE High Voltage Battery Pack Fire or Smoke - Incorrectly Repaired
Risk: On certain vehicles recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition.
Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status.
UK DVSAOn affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload.On affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.
Risk: On affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.
Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status that indicates where the battery contains conditions which may lead to thermal overload condition.
UK DVSAOn certain vehicles the EV battery condition may be degraded.On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.
Risk: On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.
Fix: Replacement of the traction battery and associated components.
UK DVSAOne or more of the fasteners on the right hand front seat frame assembly may be missing or incorrectly assembled
Risk: The fasteners on the right hand front seat frame may be missing or incorrectly assembled.
Fix: Replace the right hand front seat.
UK DVSAThe friction braking system does not meet the requirements
Risk: Vehicles may not comply with EU 13H braking regulations.
Fix: Install software upgrade.
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 13/05/2026
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to short circuits in the battery cells, the high-voltage battery may overheat if it reaches 85% of charge, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThermal overload can occur in the high voltage (HV) battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Making the marketing of the product subject to prior conditions; Date of entry into force: Unknown; Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe Electric Vehicle (EV) battery may degrade over time.A degraded EV battery may elevate the risk of thermal overload, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateOne or more of the fasteners on the right-hand front seat frame assembly may be missing or incorrectly assembled.As a result, the seat will not have sufficient structural integrity, increasing the risk of an injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 13/02/2020
EU Safety GateIn the event of a failure of the electrical regenerative braking system, the friction braking system may not engage on adequate time.As a result the stopping distance may be unexpectedly extended, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 09/05/2019
How often does the 2019 Jaguar I-PACE fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2019, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2019 Jaguar I-PACE owners report?
12 of the 149 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
NHTSA Vehicle Safety Complaint Update | VIN: [XXX] | 10/7/26 | Owner: [XXX] Over the past three weeks I have experienced continuous traction battery fault warnings on my Jaguar I-Pace. As of approximately one week ago these faults are now accompanied by a "High Voltage System Fault Detected" warning. I had been told by a Jaguar tech that the BECM (Battery Energy Control Module) is supposed to reset and wipe these codes after "4 cycles" of the car turning on and off, so the daily faults have been very concerning. Today the vehicle produced a severe physical shudder and automatically reduced…
Jlr will not complete buyback recall at a fair price. Being cheated due to jlr dragging feet. It has been a year since fires and problem identified. No resolution.
The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected the 12V battery to stabilize the vehicle. Two previous traction-battery-related repair attempts were performed by Jaguar, and a third repair is currently underway. The repeated failure of the…
This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. It is no longer a usable vehicle because of this modification.
Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land Rover Ft. Myers (FL), Jaguar Land Rover Naples (FL) Incident Dates: June–September 2025 Complaint Summary: Between June–September 2025 my Jaguar I-PACE experienced warranty and service obstruction tied to the traction battery recall. Jaguar Land Rover Ft. Myers submitted a false warranty claim for traction battery replacement, which was denied by the insurer as excluded. At the same time, the dealer misled the ADA driver/policyholder with a “coolant pump fault” explanation, even…
The manufacturer/dealer has been unable to remedy the safety recall NHTSA Campaign Number: 24V183000. I was notified in April 2024 that the battery would be replaced. I was nottfied in February 2025 that the battery was on order and would be replaced soon. It is now August 2025 and it is still not scheduled for replacement and parts are not available.
My vehicle experienced a persistent series of malfunctions over the course of its use, primarily related to the electric battery system. The most serious issue is a complete failure of the high-voltage battery, rendering the car entirely inoperable. The vehicle now displays a "Battery Fault" error message and cannot be started or driven. The manufacturer (Jaguar Land Rover) refuses to repair the vehicle under warranty while a buyback negotiation is underway, leaving me with an unusable and potentially unsafe EV. Despite repeated attempts to resolve the issue, no adequate repair or restitution…
Consistent faulty battery warning back in the winter. Recently the brake pedal warning comes up very often, brake also feels like I need to apply more pressure when stopping. The lane assist also always gives me a warning light saying to drive with care.
My car has been limited to charging only to 70%. I often smell a kind of burning plastic when driving, but no smoke or fire. In addition the console display often freezes up or is completely blank.
used as daily drive for commute to work, each return to home, i would put it on the 7.5kw juicebox level 2 charger- this worked well since april 2024, until march 2025- upon returned from work, i place it on charge, and immediately went into "charging status error", with another message after disconnecting the charger port, "High voltage error but is ok to drive" message. Thinking it was a fluke, i let it sit few days, unplugged, and then attempted to check battery status on the driver dash screen, "high voltage error but is ok to drive" msg reappeared, i shut it off, waited 10 minutes…
My vehicle is part of the jaguar recall H514. I have started the buyback process with jaguar and they are being slow and now I have a car that is only charging to 80% and I am scared to drive it. when I reach out to Jaguar they tell there is a process and that this will all take time. My issues is that it was me who started the process and per your recall notice they were supposed to contact vehicle owners and begin the process. It seems like its cut and dry and there toll free customer service line is not helpful.
AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.
2019 Jaguar I-PACE: questions owners ask
Is the 2019 Jaguar I-PACE reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 149 complaints with NHTSA about the 2019 Jaguar I-PACE; the most common categories were electrical system (123, 82.6%), fuel/propulsion system (24, 16.1%), service brakes (16, 10.7%). There are 8 safety recalls. 2 complaints mention a crash, 4 mention a fire.
What are the most common problems with the 2019 Jaguar I-PACE?
Across 149 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (82.6% of complaints), fuel/propulsion system (16.1% of complaints), service brakes (10.7% of complaints), power train (9.4% of complaints), engine (5.4% of complaints). One complaint can name several components.
Does the 2019 Jaguar I-PACE have any recalls?
Yes. NHTSA lists 8 recalls for the 2019 Jaguar I-PACE; the most recent (campaign 24V927000, 2024-12-12) concerns Electrical System: Propulsion System: Traction Battery. 4 recalls carry a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Has the 2019 Jaguar I-PACE had high-voltage battery or EV system failures?
15 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (10.1%) describe high-voltage battery or electric drive system failures. 7 related recalls exist: campaign 24V927000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. One owner wrote: "My car has failed while driving four different times. Each time I am driving on a busy road, I get a "traction battery fault" warning, then the vehicle loses the ability to drive and completely shuts down." (NHTSA complaint 11637171, January 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the battery keep dying on my 2019 Jaguar I-PACE?
11 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (7.4%) describe a dead or draining battery. One owner wrote: "Car has completely failed several times in the middle of busy streets including the freeway on ramp. Jag has replaced the 12v battery once, tried to update software and now the car is totally inoperable." (NHTSA complaint 11647911, March 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Have any 2019 Jaguar I-PACE vehicles caught fire?
9 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (6%) describe the car catching fire or melting wiring. One owner wrote: "2019 Jaguar I-Pace vehicles are at risk of having their high voltage battery overload and smoke or catch fire. The manufacturer now are attempting to buy back the vehicles at KBB fair market values." (NHTSA complaint 11645993, March 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the brakes feel soft, fail or make noise on my 2019 Jaguar I-PACE?
7 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (4.7%) describe brakes feeling soft, failing, grinding or squealing. A related recall exists: campaign 19V351000 (service brakes). The fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. One owner wrote: "Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. complete battery and brake failure, the whole system shut down. no answers from jaguar, just a battery replacement." (NHTSA complaint 11413407, April 2021). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why won't my 2019 Jaguar I-PACE charge?
6 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (4%) describe charging failures, slow charging or charge port faults. One owner wrote: "Car will not charge over 72%. Dealer and Manufacturer are aware of the problem but have no answer on when they will fix the issue." (NHTSA complaint 11590198, May 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2019 Jaguar I-PACE stall, lose power or shut off while driving?
5 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (3.4%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "My vehicle experienced a persistent series of malfunctions over the course of its use, primarily related to the electric battery system. The most serious issue is a complete failure of the high-voltage battery, rendering the car entirely inoperable." (NHTSA complaint 11674583, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2019 Jaguar I-PACE start?
5 of the 149 owner complaints NHTSA has on file for the 2019 Jaguar I-PACE (3.4%) describe the car failing to start. One owner wrote: "My car was parked in the parking lot and when I came outside it would not start. I had it towed to the dealer and the battery default light came on for the Jaguar I pace . The car is not consistent . I tried to start it 4 times before I had it towed." (NHTSA complaint 11635592, January 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own I-PACE
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2019 only.