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2020 Jaguar I-PACE problems, recalls and owner complaints
What the 2020 Jaguar I-PACE has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 8safety recalls
- 62owner complaints
- 1crash report
- 1fire report
- 8%fail the UK MOT
62 complaints, against an average of 36 for the other 5 Jaguar I-PACE model years.
Every Jaguar I-PACE model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Jaguar I-PACE?
The components named most often in the 62 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Jaguar I-PACE owners describe?
Found by reading the text of all 62 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Has the 2020 Jaguar I-PACE had high-voltage battery or EV system failures?17 owners · 27.4% · Recall 26V067000
- Why does the battery keep dying on my 2020 Jaguar I-PACE?7 owners · 11.3%
- Why does my 2020 Jaguar I-PACE overheat?4 owners · 6.5% · Recall 26V067000
- Why is the air conditioning not blowing cold in my 2020 Jaguar I-PACE?3 owners · 4.8%
- Why does my 2020 Jaguar I-PACE smell of burning or smoke?3 owners · 4.8%
Has the 2020 Jaguar I-PACE been recalled?
8 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Propulsion System: Traction Battery Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Risk: A high voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Electrical System: Propulsion System: Traction Battery Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical System: Propulsion System: Traction BatteryPark outside Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical System: Propulsion System: Traction BatteryPark outsideOver-the-air fix Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Seats Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
Fix: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Service Brakes Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Is the 2020 Jaguar I-PACE recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2019 to 2021 Model Year Jaguar I-PACE Battery Fire or Smoke
Risk: Some vehicles have experienced thermal overload in the high voltage traction battery pack which may present as smoke or fire. Since the installation of protective software field evidence has shown that there remains a risk of thermal overload in vehicles with battery packs manufactured up to the end of 2021 model year.
Fix: As an interim repair the vehicles will have software installed to restrict the maximum state of charge to 90% whilst a permanent remedy is developed.
UK DVSAI-PACE Traction Battery Thermal Overload - Elevated Risk
Risk: On affected vehicles the traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload.
Fix: The traction battery pack will be replaced with a new pack or the vehicle will be re-acquired from the customer.
UK DVSAI-PACE High Voltage battery loose busbar fixings
Risk: On affected vehicles the fasteners for the battery module to module electrical connecting busbars may not be sufficiently secure.
Fix: The busbar fixings will be inspected and as required new components installed.
UK DVSAJaguar I-PACE High Voltage Battery Pack Fire or Smoke - Incorrectly Repaired
Risk: On certain vehicles recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition.
Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status.
UK DVSAOn affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not…On affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability.
Risk: On affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability.
Fix: Replace the high voltage coolant heater.
UK DVSAOn affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload.On affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.
Risk: On affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.
Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status that indicates where the battery contains conditions which may lead to thermal overload condition.
UK DVSAOn certain vehicles the EV battery condition may be degraded.On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.
Risk: On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.
Fix: Replacement of the traction battery and associated components.
UK DVSAOne or more of the fasteners on the right hand front seat frame assembly may be missing or incorrectly assembled
Risk: The fasteners on the right hand front seat frame may be missing or incorrectly assembled.
Fix: Replace the right hand front seat.
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 13/05/2026
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to short circuits in the battery cells, the high-voltage battery may overheat if it reaches 85% of charge, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThermal overload can occur in the high voltage (HV) battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThermal overload can occur in the high voltage battery, creating a risk of fire and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Making the marketing of the product subject to prior conditions; Date of entry into force: Unknown; Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe Electric Vehicle (EV) battery may degrade over time.A degraded EV battery may elevate the risk of thermal overload, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateOne or more of the fasteners on the right-hand front seat frame assembly may be missing or incorrectly assembled.As a result, the seat will not have sufficient structural integrity, increasing the risk of an injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 13/02/2020
How often does the 2020 Jaguar I-PACE fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2020, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2020 Jaguar I-PACE owners report?
12 of the 62 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle: 2020 Jaguar I-PACE, purchased new in Washington State Problem: Unresolved high-voltage battery safety recall and prolonged delay in permanent remedy. As of October 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. I am filing this complaint regarding the extended delay in providing a permanent remedy for the high-voltage battery safety recall affecting my 2020 Jaguar I-PACE. Jaguar has installed an interim software update restricting the vehicle’s charging to 90% and has recommended that the vehicle be charged outdoors because of the…
My 2020 Jaguar I-PACE, VIN [XXX], is subject to Safety Recall 26V-067 (JLR H570/H572) for high-voltage battery thermal overload. The interim remedy, a software limit to 90% charge, was installed [XXX] at the nearest dealer, Des Moines, IA, more than 130 miles from my home; the dealer kept the car until April 21 for what the recall letter called a 30-minute update. As of October 7, 2026, NHTSA's VIN lookup shows the recall open on this vehicle with "remedy not yet available," eight months after the February 5, 2026 filing. The vehicle has its original battery pack and every prior recall…
It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the iPace, which caused JLR to tell the USDOT that "in the interest of timely resolution for...customers, … that the permanent remedy for the defect in these vehicles would be to reacquire the vehicles,”....a plan of which JLR told the USDOT it would notify owners…
Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.
Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26
we are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I have relied on this vehicle for transportation, and the recall has significantly affected my confidence in the vehicle and…
This vehicle is subject to NHTSA Recall 26V067 (JLR campaign H570/H571/H572) for high-voltage battery thermal overload risk. The recall remedy instructs owners to park and charge the vehicle outside and away from structures. My property does not allow for this: the vehicle must be garaged in a bay directly beneath an occupied room, adjacent to two other vehicles, and near the home's main electrical panel and gas furnace. There is no alternative outdoor charging location on my property. I am currently unable to comply with the manufacturer's own safety instruction for this recall, which leaves…
When braking the car jumps then brakes, the electrical system flickers sometimes and it won’t go into gear. If not used for a couple days a warning comes on. This has happened 2 times despite buying a new battery is what the dealership said it needed. Now it’s in the shop again for the same thing and not once did they tell me about the recall and now charging me for the software updates from the recall
on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. However, when I tried to reverse out of the parking space to return home, there was no power in reverse. Luckily I was able to slightly roll backwards enough to make the turn in the mostly empty parking lot. If it had been busier I would have been unsuccessful. Once home the vehicle would not go into Park. Luckily I was not on…
Total brake system failure. Vehicle would not stop with two feet applied to the brake pedal. Third time this has happened. Jaguar has previously repaired.
24-volt battery failed, causing the steering column to lock up and all components to malfunction. All doors were locked, and I could not get out of the vehicle. I had to call my husband to let me out through the vehicle's truck manually. This has caused me a great deal of anxiety. There was no indication prior to this situation, and I have reported this issue to the dealer service department. This issue has not been inspected yet.
2020 Jaguar I-PACE: questions owners ask
Is the 2020 Jaguar I-PACE reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 62 complaints with NHTSA about the 2020 Jaguar I-PACE; the most common categories were electrical system (48, 77.4%), engine (9, 14.5%), fuel/propulsion system (8, 12.9%). There are 8 safety recalls. 1 complaint mentions a crash, 1 mentions a fire.
What are the most common problems with the 2020 Jaguar I-PACE?
Across 62 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (77.4% of complaints), engine (14.5% of complaints), fuel/propulsion system (12.9% of complaints), service brakes (8.1% of complaints), forward collision avoidance (4.8% of complaints). One complaint can name several components.
Does the 2020 Jaguar I-PACE have any recalls?
Yes. NHTSA lists 8 recalls for the 2020 Jaguar I-PACE; the most recent (campaign 26V067000, 2026-02-05) concerns Electrical System: Propulsion System: Traction Battery. 4 recalls carry a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Has the 2020 Jaguar I-PACE had high-voltage battery or EV system failures?
17 of the 62 owner complaints NHTSA has on file for the 2020 Jaguar I-PACE (27.4%) describe high-voltage battery or electric drive system failures. 6 related recalls exist: campaign 26V067000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. One owner wrote: "Approximately one year ago, my vehicle experienced a high voltage system failure requiring a repair of approximately $7,000 out of pocket. The recall now identifies a defect in the same system." (NHTSA complaint 11735990, May 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does the battery keep dying on my 2020 Jaguar I-PACE?
7 of the 62 owner complaints NHTSA has on file for the 2020 Jaguar I-PACE (11.3%) describe a dead or draining battery. One owner wrote: "24-volt battery failed, causing the steering column to lock up and all components to malfunction. All doors were locked, and I could not get out of the vehicle. I had to call my husband to let me out through the vehicle's truck manually." (NHTSA complaint 11572972, February 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Jaguar I-PACE overheat?
4 of the 62 owner complaints NHTSA has on file for the 2020 Jaguar I-PACE (6.5%) describe the engine overheating or coolant loss. 5 related recalls exist: campaign 26V067000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. One owner wrote: "Ok after done charging my Jaguar I Pace I put my car in reverse it made a clicking noise and then had traction battery warning pop up and high voltage battery warning then battery fault in red the car then just pushed itself forward for no reason and almost…" (NHTSA complaint 11737990, May 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the air conditioning not blowing cold in my 2020 Jaguar I-PACE?
3 of the 62 owner complaints NHTSA has on file for the 2020 Jaguar I-PACE (4.8%) describe the air conditioning not cooling or failing. One owner wrote: "Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed." (NHTSA complaint 11764921, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Jaguar I-PACE smell of burning or smoke?
3 of the 62 owner complaints NHTSA has on file for the 2020 Jaguar I-PACE (4.8%) describe a burning smell or smoke. One owner wrote: "i WAS AT A CHARGING PLACE EVGO I WAS NOT PLUGED IN AND CHARGED TO 80% THE CAR WAS NOT ON AND I WAS IN FRONT SEAT TALKING TO A FRIEND WE HEARD A BIG POP AND THEN SAW WHITE/ GRAY SMOKE COMING FROM UNDERSIDE OF THE CAR WHERE THE BATTERY IS WE GOT OUT AND CALLED…" (NHTSA complaint 11752760, July 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own I-PACE
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only.