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2014 Jeep Cherokee problems, recalls and owner complaints
What the 2014 Jeep Cherokee has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 13safety recalls
- 2,650owner complaints
- 56crash reports
- 16fire reports
- 28%fail the UK MOT
The most complained-about Jeep Cherokee year on file: 2,650 complaints, against an average of 747 for the other 10 model years.
Every Jeep Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2014 Jeep Cherokee?
The components named most often in the 2,650 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2014 Jeep Cherokee owners describe?
Found by reading the text of all 2,650 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2014 Jeep Cherokee stall, lose power or shut off while driving?507 owners · 19.1%
- Why is the check engine light on in my 2014 Jeep Cherokee?210 owners · 7.9%
- Why does my 2014 Jeep Cherokee transmission jerk, shudder or shift hard?190 owners · 7.2%
- Has the 2014 Jeep Cherokee had transmission failures?151 owners · 5.7% · Recall 20V343000
- Why does my 2014 Jeep Cherokee idle rough, misfire or hesitate?120 owners · 4.5%
Has the 2014 Jeep Cherokee been recalled?
13 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Wiring: Rear Compartment/TrunkPark outside Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Power Train: Driveline: Differential Unit Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Power Train: Automatic Transmission Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Electrical System: Wiring Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Equipment Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Seats Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Power Train: Automatic Transmission Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Visibility: Windshield Wiper/Washer Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Risk: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Equipment: Electrical: Radio/Tape Deck/Cd Etc. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Structure: Body: Hatchback/Liftgate Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk: A short circuit in the liftgate control module may result in a fire.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Air Bags: Side/Window Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Risk: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Suspension: Rear: Shock Absorber Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Vehicle Speed Control: Accelerator Pedal Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Is the 2014 Jeep Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAJeep Cherokee 2014-2014 Power liftgate module
Risk: On affected vehicles the power liftgate control module may experience a short circuit. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Fix: Relocate the power liftgate module to the D Pillar and install water barrier/curtain
UK DVSAReverse lamp height
Risk: On certain vehicles built with a specific suspension package the reverse lamps may be above the UN ECE 48.04 height requirement.
Fix: Install the reverse lamp in accordance with the UN ECE 48.04 height requirement.
UK DVSAA possible loss of motive power or park function due to wear in the power transfer unit
Risk: A possible loss of motive power or PARK function due to wear in the Power Transfer Unit.
Fix: Reprogram the Drive Train Control Module and Electric Park Brake.
UK DVSAVehicle short causing can-c bus to stop communicating
Risk: A short in the vehicle causing the CAN-C bus to stop communicating while the cruise control is active and the vehicle speed is below the set speed such that the cruise control system is requesting positive torque at the exact moment of the short it is possible for a positive torque request to be locked on the PCM. This may result in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Inspect the software level of the Powertrain Control Module (PCM) and if necessary reprogram the PCM
UK DVSATransaxle wiring has been incorrectly fitted
Risk: The transaxle wiring harness may have been built with insufficient wire terminal crimp(s). This may cause the transmission to select neutral.
Fix: Reprogram the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). Where necessary the transaxle range sensor wire harness replaced.
UK DVSASeat may not perform correctly in a collision
Risk: Front and/or rear seats may have been fitted with incorrectly tightened fasteners. This may increase risk of injury to occupants during a collision.
Fix: Replace affected seat assemblies.
UK DVSAHeadlight directional control may fail
Risk: The Body Control Module (BCM) may have incorrect headlamp levelling parameters. This can result in headlamp levelling switch operation being the opposite of the headlamp directional movement desired. This could cause a crash without warning.
Fix: Recall the vehicles that are likely to be affected and the headlamp levelling parameters will be reprogrammed within the BCM.
UK DVSARisk of fire
Risk: Due to water ingress the tailgate power module may develop a short circuit. This may cause the module to fail and in extreme cases
Fix: Check affected vehicles for water ingress and modules for corrosion. Where necessary rectify water ingress replace power module and connectors and fit a power module water shield
UK DVSAVehicle electronic systems may malfunction
Risk: On vehicles with Uconnect 8.4 screen radio the computer-controlled electronic systems may be at risk of unauthorized and/or unlawful access which may affect vehicle behaviour.
Fix: Update software on affected vehicles
UK DVSARear suspension may detach
Risk: One or more of the rear suspension shock absorbers may break at one of the shock absorber attachment points. A partially detached rear suspension shock absorber(s) could cause damage to other rear chassis/suspension components rear brake pipe damage and/or damage to the rear tyre/s increasing the risk of a crash.
Fix: Check date code of shock absorber fitted and where applicable replace shock absorber
UK DVSAPossibility of unintended acceleration
Risk: The Cruise Control may cause unintended continued vehicle acceleration after an accelerator pedal override manoeuvre. As a result when the Cruise Control is set and the driver presses the accelerator pedal to accelerate more than the Cruise Control system would on its own; The vehicle may continue to accelerate briefly after the accelerator pedal is released.
Fix: Reprogramme the Adaptive Cruise control (ACC) Module with new software
EU Safety GateThe differential could be damaged.This may result in a loss of drive power and/or the parking function, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThere is an internal fault in the control module for the occupant restraint controller.In the event of an accident involving a rear-end collision, this may lead to the active head restraints not being triggered.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe seat fasteners were not tightened to the required torque.In the event of an accident, there could be a greater risk of injury for the occupants.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe control module may have the wrong parameters for headlamp levelling.This can mean that the switch for the headlamp levelling has to be operated in the wrong direction in order to achieve the desired levelling of the headlamps. This can cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe radio in the vehicle may have certain software security gaps that allow unauthorised access by third parties to a number of…The radio in the vehicle may have certain software security gaps that allow unauthorised access by third parties to a number of interconnected control systems in the vehicle. If these software security gaps were exploited by a third party for malicious purposes, a road accident could occur.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA software error in the control device for the occupant restraint system can result in inadvertent deployment of the airbag leading to an…A software error in the control device for the occupant restraint system can result in inadvertent deployment of the airbag leading to an accident.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCables in the engine compartment can hang down and come into contact with the gearshift linkage of the gear pump.As a result, damage caused to the cables can lead to the control unit for the occupant restraints failing.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe attachment of the shock absorbers on the rear axle can break without warning, resulting in reduced driving stability and damage to…The attachment of the shock absorbers on the rear axle can break without warning, resulting in reduced driving stability and damage to other safety-critical components of the vehicle. There is thus an accident risk.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2014 Jeep Cherokee fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2014, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2014 Jeep Cherokee owners report?
12 of the 2,650 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Active Drive 2 PTU failure caused Jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. The part is available. I haven’t sent to dealership due to financial constraints. There are numerous incidents and even a recall for similar 2 speed PTUs sold on 2014+ Jeep cherokees. Recall only covered certain VINs and not all vehicles with this same PTU. But there have been many more instances of failure from the PTUs not included in the recall or warranty extension. The svc 4wd light came on when the issue occurred. Had to have vehicle…
The transmission light went on. Car was brought into dealership two times while still under warranty. They did not have a fix and PTU was on back order for over a year in 2017. I am now resorting to pay out of pocket. I had a PTU shipped from a Jeep dealer in Louisiana. PTU from them was not new but had come off another car and was charged $2,300. I sent it back because it was used at that time I was working and was going to pay out of pocket. I was not going to pay to install a used transmission. Regardless there is as no fix. Then in May of this year the check engine light came on. This was…
My vehicle’s E-brake engaged and would not released. After having it towed to the dealership, I was told that a leak into my rear storage of my spare tires occurred and shorted the E-brake electrical system! There are no visible leaks coming from within the car.
The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light was illuminated. The “Service 4WD" message was displayed. The vehicle was towed to a dealer to be diagnosed, and the contact was informed that the PTU unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was 40,000.
This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle in 2019 (19V447000) which did not include my VIN. However, my vehicle is experiencing the exact symptoms described in that specific recall. The vehicle is unsafe to drive.
Parking brake engages while driving down the road pulled control module out and has water corrosion looked up causes and seen there was a recall/lawsuit in need of recall
I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure as well as the possibility of oil causing a fire due to hot oil on the exhaust. I previously paid over…
On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She…
I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue hardship. After I obtain this part, then other parts such as O2 sensor and the thermostat has to be replaced as well. I feel that Stellanis should cover the cost of all of the repairs.
In December 2023 encountered a failure of the vehicles Rear Differential Module (RDM). Failure of the RDM on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the PTU on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle mileage at this time was 72,829. As this failure occurred outside of the drivetrain warranty offered by Stellantis on this vehicle, I had the defective RDM replaced at my cost (an expensive repair). Then in December 2025 I returned to my Jeep dealer once again with…
My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall?
Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, leaving no authorized repair path. Vehicle is also…
2014 Jeep Cherokee: questions owners ask
Is the 2014 Jeep Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 2,650 complaints with NHTSA about the 2014 Jeep Cherokee; the most common categories were power train (1471, 55.5%), engine (516, 19.5%), electrical system (449, 16.9%). There are 13 safety recalls. 56 complaints mention a crash, 16 mention a fire, 39 injuries were reported.
What are the most common problems with the 2014 Jeep Cherokee?
Across 2,650 owner complaints filed with NHTSA, the categories mentioned most often are power train (55.5% of complaints), engine (19.5% of complaints), electrical system (16.9% of complaints), service brakes (7.1% of complaints), fuel/propulsion system (7% of complaints). One complaint can name several components.
Does the 2014 Jeep Cherokee have any recalls?
Yes. NHTSA lists 13 recalls for the 2014 Jeep Cherokee; the most recent (campaign 23V338000, 2023-05-11) concerns Electrical System: Wiring: Rear Compartment/Trunk. 1 recall carries a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2014 Jeep Cherokee stall, lose power or shut off while driving?
507 of the 2,650 owner complaints NHTSA has on file for the 2014 Jeep Cherokee (19.1%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "This vehicle stalls while on the road and it also stops driving, and the vehicle remains stationary. It's random and I never know when it will happen. There was a recall issued for this very problem in 2019." (NHTSA complaint 11742247, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2014 Jeep Cherokee?
210 of the 2,650 owner complaints NHTSA has on file for the 2014 Jeep Cherokee (7.9%) describe the check engine light coming on. One owner wrote: "Vehicle would shut completely off when stopped at a red light. Shifter would not move. I was put a risk on a busy street, stuck at a red light and could not move to a safer location." (NHTSA complaint 11680558, August 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2014 Jeep Cherokee transmission jerk, shudder or shift hard?
190 of the 2,650 owner complaints NHTSA has on file for the 2014 Jeep Cherokee (7.2%) describe harsh, jerky or delayed transmission shifting or shuddering. One owner wrote: "Unknown when taking off from a stop sign it’s has a delay when hitting the gas also when driving down the road it’s like a jerking or feel like transmission jerking or slipping or something it’s does it every time I drive i" (NHTSA complaint 11700582, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2014 Jeep Cherokee had transmission failures?
151 of the 2,650 owner complaints NHTSA has on file for the 2014 Jeep Cherokee (5.7%) describe transmission failure, slipping or a replaced transmission. 3 related recalls exist: campaign 20V343000 (power train: driveline: differential unit). The fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by… One owner wrote: "I bought this new and when I had 99k miles, the transmission went out. I received a notice that this transmission had a class action lawsuit against Chrysler. I took it to Southpoint Dodge in Austin Texas. Where I purchased it." (NHTSA complaint 11637668, January 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2014 Jeep Cherokee idle rough, misfire or hesitate?
120 of the 2,650 owner complaints NHTSA has on file for the 2014 Jeep Cherokee (4.5%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "When starting to accelerate the the transmission hesitates to shift, then up to 30 mph or so it the car will stutter / miss fire causing a jerking motion of the car. It will accelerate to a steady speed abourn 55 mph." (NHTSA complaint 11628184, December 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2014 only.