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2019 Jeep Cherokee problems, recalls and owner complaints
What the 2019 Jeep Cherokee has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 11safety recalls
- 1,668owner complaints
- 40crash reports
- 19fire reports
- 37injuries reported
1,668 complaints, against an average of 845 for the other 10 Jeep Cherokee model years.
Every Jeep Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Jeep Cherokee?
The components named most often in the 1,668 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2019 Jeep Cherokee owners describe?
Found by reading the text of all 1,668 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2019 Jeep Cherokee stall, lose power or shut off while driving?433 owners · 26% · Recall 25V011000
- Does the 2019 Jeep Cherokee have all-wheel-drive or 4x4 problems?95 owners · 5.7%
- Why is the check engine light on in my 2019 Jeep Cherokee?79 owners · 4.7%
- Why does the auto start-stop system act up on my 2019 Jeep Cherokee?65 owners · 3.9%
- Why does my 2019 Jeep Cherokee idle rough, misfire or hesitate?62 owners · 3.7%
- Why is my 2019 Jeep Cherokee burning or losing oil?58 owners · 3.5%
Has the 2019 Jeep Cherokee been recalled?
11 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Power Train Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Power Train Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Steering: Rack And Pinion: Rack Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Air Bags Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Seats Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Electrical System: Instrument Cluster/Panel Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Power Train: Automatic Transmission Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Risk: A vehicle stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Service Brakes, Hydraulic: Foundation Components: Disc: Caliper Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Electrical System: Wiring: Front Underhood Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Power Train: Automatic Transmission Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Engine And Engine Cooling: Engine Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Is the 2019 Jeep Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSATwo speed power transfer unit failure.Two speed power transfer unit failure. Loss of power.
Risk: Affected vehicles may have been built with an improperly seated input shaft snap ring on the power transfer unit (PTU). An input shaft snap ring that is not fully seated may allow uncontrolled movement of the input shaft inward which can cause an unexpected loss of motive power or loss of PARK function while stationary. A loss of motive power can cause a vehicle crash without prior warning. A loss of PARK function can cause a vehicle crash without prior warning and/or injury to others outside the vehicle.
Fix: Install modified software in the Drivetrain Control Module (DTCM) and the PTU to detect and monitor for excessive wear within the PTU. If a PTU failure is confirmed by the software the PTU will be replaced.
UK DVSAA possible loss of motive power or park function due to wear in the power transfer unit
Risk: A possible loss of motive power or PARK function due to wear in the Power Transfer Unit.
Fix: Reprogram the Drive Train Control Module and Electric Park Brake.
EU Safety GateAn incorrectly fitted retaining ring in the Power Transfer Unit may cause an unexpected loss of traction and/or failure of the parking…An incorrectly fitted retaining ring in the Power Transfer Unit may cause an unexpected loss of traction and/or failure of the parking function, increasing the risk of an accident and injury.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 01/07/2026
EU Safety GateA pinion in the power steering system may be defective and could break.As a result, the steering wheel may lock up, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe airbag control device may lose its connection to the connected accelerometers.This could reduce the effectiveness of the airbag system, leading to delayed airbag deployment or airbag failure.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe bolts on the passenger seat may not have been tightened to the required torque.As a result, the passenger seat could detach, increasing the risk of an injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2019 Jeep Cherokee owners report?
12 of the 1,668 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
I have a 2019 Jeep Cherokee with around 52000 miles on it. The SVC 4WD light came on, and so I looked up potential recalls. It looks like my particular VIN was not part of the Recall (26V-290), but is having the same problem. I would love to know if this is something I can get taken care of by the dealership/Jeep, as it's a very expensive fix for something that should have a much longer lifespan. The dealer has the car, but tells me it's safe to drive (for now). There are some reverse to drive sounds that are disconcerting, as well as a number of pop-up notifications about the lack of 4WD…
My car is coming up with the code involved in a recall for this model and year... that indicates the transfer case needs to be replaced. My VIN does not come up on the list. The dealership said it is not covered under the recall. I want to know why... I have 45000 miles on this car.
I was coming out of a gas station and the battery light came on/ stayed on and the car just stopped. I couldn’t shut it off, put it in drive, put it in park…….The car still seemed to be running… I had to wait about 10 mins before I could do anything I.e. start it up again. This was very scary and unsafe as the car stopped dead between a street entrance/ exit of the gas station, and cars had to swerve to get around me.
So I was driving down the road doing 60 miles an hour and I have lost power total drive power while driving doing 60 miles an hour with a car just goes into a neutral rubs up and I have to pull on side of the road and turn off the car wait like 10 to 15 minutes and then the car resets itself I believe my car has a recall for the PTU and I believe that’s what’s wrong with it. It’s a recall so it needs looked at and I took it to the dealership saying my concerns and they have told me that there is no fix available yet for it which that cannot be true because I got something in the mail saying…
The PTU was fixed due to a recall but I bought this vehicle in August and started complaining before leaving the parking lot of the dealership ship, there is a winding noise as I drive that will go away occasionally but when it's around it causes vibrations in the steering wheel and in the peddles, it has also caused a hard gear shift in the transmission. The dealership mechanic tried to tell me that it's normal by design.
would like to add to the growing list of frustrated Jeep Cherokee owners requiring an expensive repair for known PTU issues. The "Service 4WD" check light came on 1 year ago (checked by service department 12/2025), finally diagnosed in August 2026 as a failed PTU, with back ordered repair due to rising number of this specific repair/part. There was a recall done on 2015-2019 Jeep Cherokees for this very same issue. Why this safety recall hasn't been extended to post -2019 Jeep Cherokee versions is confusing.
The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the rearview camera display flickered with black and white streaks. The contact stated that upon shifting into reverse (R), the black and white streaks remained on the display, and the air conditioning controls were inoperable. The vehicle was taken to a dealer, where the contact was informed that the failure was a common issue. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
I am filing this safety complaint regarding my 2019 Jeep Cherokee Latitude Plus 2.4L AWD. This vehicle is experiencing severe, life-threatening safety hazards involving sudden engine stalling and a complete loss of motive power while in motion. Despite my vehicle exhibiting the exact failure symptoms of multiple major FCA/Stellantis safety recalls for this model year, my specific VIN is currently showing as excluded from the recall database, leaving me with a highly dangerous vehicle and no dealership remedy.The vehicle is suffering from two distinct, interrelated defects that have recently…
the parking brake comes on when driving shutting down the car..this happened yesterday and has happened once before
NHTSA ODI Case Update – Supplement to Complaint #XXX Vehicle: 2019 Jeep Cherokee Latitude Plus (VIN: [XXX] ) Subject: Dealership Deflection Tactics and Denial of Recall Repair Verification This statement is submitted to update my ongoing federal safety complaint regarding the catastrophic failure of the Mopar Two-Speed Power Transfer Unit (PTU) and the resulting loss of motive power/rollaway risks. On May 19, 2026, the vehicle was evaluated by an authorized FCA dealership, St. Helens Auto Center (Repair Order #XXX). The certified technician, Don Stockdale, explicitly confirmed the…
Air bags did not deploy during my recent car accident, even thought the front end took significant impact.
My 2019 Jeep Cherokee Latitude Plus is exhibiting a persistent metallic rattling and grinding noise originating from the Power Transfer Unit (PTU) and the propeller shaft interface. The noise is most prominent during acceleration and coasting at speeds under 20 mph. Confirmed through Dr. Auto LLC, in Warren, OR. That it is in fact PTU unit attached to the propeller shaft. Plan to go through a dealership soon. This failure mirrors the symptoms described in NHTSA Recall 23V-302 (FCA Recall 01C). Although my specific VIN is currently not included in this recall, the mechanical…
2019 Jeep Cherokee: questions owners ask
Is the 2019 Jeep Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1,668 complaints with NHTSA about the 2019 Jeep Cherokee; the most common categories were power train (827, 49.6%), engine (459, 27.5%), electrical system (341, 20.4%). There are 11 safety recalls. 40 complaints mention a crash, 19 mention a fire, 37 injuries were reported.
What are the most common problems with the 2019 Jeep Cherokee?
Across 1,668 owner complaints filed with NHTSA, the categories mentioned most often are power train (49.6% of complaints), engine (27.5% of complaints), electrical system (20.4% of complaints), steering (7.2% of complaints), service brakes (6.4% of complaints). One complaint can name several components.
Does the 2019 Jeep Cherokee have any recalls?
Yes. NHTSA lists 11 recalls for the 2019 Jeep Cherokee; the most recent (campaign 26V290000, 2026-05-07) concerns Power Train. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2019 Jeep Cherokee stall, lose power or shut off while driving?
433 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (26%) describe the engine stalling, losing power or shutting off while driving. 3 related recalls exist: campaign 25V011000 (power train). The fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. One owner wrote: "Loss of power between 15-20 mph and causes the gears to “jump”. This sometimes happens between 7-10 mph. Loss of 4 wheel drive also." (NHTSA complaint 11771984, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Does the 2019 Jeep Cherokee have all-wheel-drive or 4x4 problems?
95 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (5.7%) describe all-wheel-drive, 4x4 or transfer case faults. One owner wrote: "Stellantis’s recall number 40D relating to the failure of the PTU in the Jeep Cherokee’s is not listing all vin numbers. My vin number is not on the recall but my 2019 is doing exactly what the recall is for." (NHTSA complaint 11771709, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the check engine light on in my 2019 Jeep Cherokee?
79 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (4.7%) describe the check engine light coming on. One owner wrote: "The rear differential went out on it on Nov 27th, I had it towed back to the dealer and they kept it until Jan 5th and said they had fixed it. I have a hand written receipt from them but it's not very detailed." (NHTSA complaint 11716456, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the auto start-stop system act up on my 2019 Jeep Cherokee?
65 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (3.9%) describe problems with the automatic start-stop system. One owner wrote: "Service 4WD light appeared on dashboard. Vehicle will shake while braking- I am told brakes are sounds. Struts, rotors, and sway links replaced this year. Vehicle has been experiencing a loss of power. Start/Stop system will sometimes initiate loss of power." (NHTSA complaint 11744646, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2019 Jeep Cherokee idle rough, misfire or hesitate?
62 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (3.7%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "Power tranfer unit failed and needs to be replaced. Dealer confirmed. Service 4wd light came on prior to taking it in for service." (NHTSA complaint 11754767, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is my 2019 Jeep Cherokee burning or losing oil?
58 of the 1,668 owner complaints NHTSA has on file for the 2019 Jeep Cherokee (3.5%) describe excessive oil consumption or oil leaks. One owner wrote: "The oil pressure sending switch failed. Oil filter housing and gaskets were replaced. I had oil leaks and took it to a garage to get it checked and was told not to drive it if possible. I was leaking oil bad." (NHTSA complaint 11702012, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2019 only.