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2023 Jeep Cherokee problems, recalls and owner complaints

What the 2023 Jeep Cherokee has been recalled for and what owners report, from official government data. Updated October 25, 2026.

  • 1safety recall
  • 3owner complaints
  • 1crash report
  • 0fire reports
  • 1injury reported

The least complained-about Jeep Cherokee year on file: 3 complaints, against an average of 1,011 for the other model years.

Every Jeep Cherokee model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2023 Jeep Cherokee?

The components named most often in the 3 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Power Train2 (66.7%)
  2. Air Bags1 (33.3%)
  3. Parking Brake1 (33.3%)

Has the 2023 Jeep Cherokee been recalled?

1 U.S. safety recall. Repairs are free at a franchised dealer; some are done over the air.

Power Train Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. NHTSA campaign 26V290000 · May 7, 2026 · Risk and fix

Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

What do 2023 Jeep Cherokee owners report?

3 of the 3 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Power TrainNHTSA complaint 11745981 · Jun 23, 2026
The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic parking brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the…
Parking BrakeNHTSA complaint 11642359 · Feb 12, 2025
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia…
Power Train, Air BagsCrashNHTSA complaint 11630925 · Dec 16, 2024

2023 Jeep Cherokee: questions owners ask

Is the 2023 Jeep Cherokee reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 3 complaints with NHTSA about the 2023 Jeep Cherokee; the most common categories were power train (2, 66.7%), air bags (1, 33.3%), parking brake (1, 33.3%). There is 1 safety recall. 1 complaint mentions a crash, 1 injury was reported.

What are the most common problems with the 2023 Jeep Cherokee?

Across 3 owner complaints filed with NHTSA, the categories mentioned most often are power train (66.7% of complaints), air bags (33.3% of complaints), parking brake (33.3% of complaints). One complaint can name several components.

Does the 2023 Jeep Cherokee have any recalls?

Yes. NHTSA lists 1 recall for the 2023 Jeep Cherokee; the most recent (campaign 26V290000, 2026-05-07) concerns Power Train. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Check your own Cherokee

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2023 only.

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