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2021 Jeep Grand Cherokee L problems, recalls and owner complaints
What the 2021 Jeep Grand Cherokee L has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 4safety recalls
- 92owner complaints
- 4crash reports
- 1fire report
- 2injuries reported
92 complaints, against an average of 84 for the other 5 Jeep Grand Cherokee L model years.
Every Jeep Grand Cherokee L model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2021 Jeep Grand Cherokee L?
The components named most often in the 92 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Jeep Grand Cherokee L owners describe?
Found by reading the text of all 92 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why is the check engine light on in my 2021 Jeep Grand Cherokee L?6 owners · 6.5%
- Why does my 2021 Jeep Grand Cherokee L stall, lose power or shut off while driving?4 owners · 4.3%
- Why does the power steering fail or feel heavy on my 2021 Jeep Grand Cherokee L?4 owners · 4.3%
- Why won't my 2021 Jeep Grand Cherokee L start?3 owners · 3.3%
- Why does my 2021 Jeep Grand Cherokee L idle rough, misfire or hesitate?3 owners · 3.3%
- Why do the headlights or taillights fail on my 2021 Jeep Grand Cherokee L?3 owners · 3.3%
Has the 2021 Jeep Grand Cherokee L been recalled?
4 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Equipment: Electrical: Infotainment: Video (TOUCH)Screen/Monitor/Unit Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Fix: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Air Bags: Side/Window Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Is the 2021 Jeep Grand Cherokee L recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAOn affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the…On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Risk: On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Fix: Inspect installation of both rear coil springs and if necessary remove and refit correctly.
What do 2021 Jeep Grand Cherokee L owners report?
12 of the 92 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
While driving on a public road with my two small children my Jeep suffered a sudden and catastrophic 100% total electrical blackout. The vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle completely lost auxiliary and safety circuits. There was zero warning of any sort on my dash prior to this happening, leaving me and my two small children in danger. The vehicle was towed to the dealership where I purchased it in February of 2026. Both…
"The manufacturer closed Safety Recall Y72 on my vehicle stating a software update resolved the headlight hazard. However, the safety defect is actively occurring. During rain, moisture enters the headlamp assembly, causing the headlight to flash uncontrollably and sending severe electronic glitch signals across the dashboard. This creates a sudden, dangerous visibility hazard while driving. I have attached an official Mopar wiTECH 2.0 diagnostic scan tool report dated September 2026. The scan explicitly proves active hardware failures, including code B1632-11 (Left High Beam Short to Ground)…
I own a 2021 Jeep Grand Cherokee L covered under a Mopar Maximum Care extended warranty. My vehicle frequently displays the following safety-related warnings: - Auto Emergency Braking (AEB) Limited Functionality – Service Required - Blind Spot Alert Unavailable – Service Required - Active Lane Management (ALM) Unavailable – Service Required These warnings occur randomly, sometimes appearing and disappearing repeatedly within seconds. Because the malfunctions are intermittent and unpredictable, they are difficult to reproduce during a scheduled inspection. I have documented multiple incidents…
In XXX I received a phone call from the Jeep Chrysler Dodge Ram dealership in [XXX] that my vehicle had a recall and needed repairs. I took my vehicle there XXX and assumed all work was completed and that the dealership billed out to the manufacturer for repayment for performing this recall repair. However, now I am receiving additional notifications from both FCA and the dealership that the same identified recall is needing to be repaired again (64A or 20D). I am concerned there is something suspicious happening with the dealership and feel like they are being dishonest to the manufacturer…
My 2021 Jeep Grand Cherokee L Overland has experienced repeated and escalating safety‑related failures involving the electrical system, telematics/SOS functions, powertrain components, and suspension. These failures have continued despite major warranty repairs and now pose a significant safety risk. Timeline of Defects: In August 2026 at ~52,276 miles, the vehicle required over $10,000 in repairs. Failures included: no A/C cooling, compressor and fan not engaging, evaporator leak, low refrigerant, and A/C clutch not activating. The driver seat cooling failed, the seat fan dragged, and both…
What component or system failed or malfunctioned, and is it available for inspection upon request?- Left and Right 3.6L Engine Mount. Vehicle purchase 7/23/2021. Yes available for inspection. How was your safety or the safety of others put at risk?-The failed engine mounts are a safety concern because the mounts premature wear causes the engine to move which can damage other vital components of the vehicle. The excessive engine movement can cause damage to steering, drive train, fuel cooling, and electrical components, which could lead to loss of vehicle control, or a breakdown. If the mount…
On or about 10/7/26, my vehicle suffered a simultaneous, unprompted failure of multiple safety and control systems. I believe this is due to a background manufacturer-initiated Over-the-Air (OTA) software update and is a well known issue on the Jeep Grand Cherrokee L . The exact date the update was pushed is unknown, as it occurred automatically via the telematics system. The symptoms appeared suddenly: the Forward Collision Warning and Pedestrian Emergency Braking (PEB) systems completely deactivated, leaving the 'FCW OFF' warning light permanently illuminated on the dashboard. Concurrently…
Driver side wheel came off steering control arm and laid to the outside of wheel week while pulling out of business parking lot onto busy 4 lane highway. Vehicle had the upper control arm to steering knuckle pinch bolt replacement to both sides recall (10B/NHTSA 24V-132) completed on 07/08/2024 at the Jeep dealership where the vehicle was purchased. Milage at time of repair was 55,615. Milage at time of part failure was approximately 94,500. This part failure could have cause a major accident with bodily injury or death. There were no warning signs prior to part failure.
I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when the replacement parts would be in stock, and I have received no communication from the manufacturer with an estimated…
My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I received no headlamp out or exterior lighting warning on the instrument panel. At exactly the same time that the headlamp failed, the vehicle's odometer began flashing. Diagnostic scanning identified fault codes B22204-87 and U1222-00. Disconnecting the battery did not restore the headlamp or correct the flashing odometer. I am concerned because NHTSA Safety Recall 21V-950 (FCA…
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the contact stated that the failure was a safety hazard because of the air bags. The dealer was made aware of the failure, and an appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known…
On April 24,2026 , as pull out my driveway heading to work only to get a 1/4 mile from home car stopped in highway. As I power and restarted tried to select a different gear never went in gear. Towed by to dealership as confirmed transmission was stuck with inly 67000. They replaced with new transmission & drive shaft, costing over $7,000. Warranty company paid part of rent car but still out of $300
2021 Jeep Grand Cherokee L: questions owners ask
Is the 2021 Jeep Grand Cherokee L reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 92 complaints with NHTSA about the 2021 Jeep Grand Cherokee L; the most common categories were electrical system (28, 30.4%), forward collision avoidance (20, 21.7%), steering (18, 19.6%). There are 4 safety recalls. 4 complaints mention a crash, 1 mentions a fire, 2 injuries were reported.
What are the most common problems with the 2021 Jeep Grand Cherokee L?
Across 92 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (30.4% of complaints), forward collision avoidance (21.7% of complaints), steering (19.6% of complaints), power train (16.3% of complaints), suspension (15.2% of complaints). One complaint can name several components.
Does the 2021 Jeep Grand Cherokee L have any recalls?
Yes. NHTSA lists 4 recalls for the 2021 Jeep Grand Cherokee L; the most recent (campaign 26V562000, 2026-09-01) concerns Suspension: Rear: Springs: Coil Springs. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2021 Jeep Grand Cherokee L?
6 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (6.5%) describe the check engine light coming on. One owner wrote: "I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them." (NHTSA complaint 11684626, September 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2021 Jeep Grand Cherokee L stall, lose power or shut off while driving?
4 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (4.3%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all." (NHTSA complaint 11673713, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2021 Jeep Grand Cherokee L?
4 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (4.3%) describe power steering failing, locking up or turning heavy. One owner wrote: "While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on." (NHTSA complaint 11746605, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2021 Jeep Grand Cherokee L start?
3 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (3.3%) describe the car failing to start. One owner wrote: "[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all." (NHTSA complaint 11673713, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2021 Jeep Grand Cherokee L idle rough, misfire or hesitate?
3 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (3.3%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all." (NHTSA complaint 11673713, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the headlights or taillights fail on my 2021 Jeep Grand Cherokee L?
3 of the 92 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee L (3.3%) describe headlights, taillights or brake lights failing or condensation in the lamps. One owner wrote: "My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light." (NHTSA complaint 11764770, September 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Grand Cherokee L
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), retrieved October 25, 2026. Model year 2021 only.