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2015 Jeep Grand Cherokee problems, recalls and owner complaints
What the 2015 Jeep Grand Cherokee has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 10safety recalls
- 1,367owner complaints
- 129crash reports
- 22fire reports
- 17%fail the UK MOT
1,367 complaints, against an average of 617 for the other 14 Jeep Grand Cherokee model years.
Every Jeep Grand Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2015 Jeep Grand Cherokee?
The components named most often in the 1,367 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2015 Jeep Grand Cherokee owners describe?
Found by reading the text of all 1,367 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2015 Jeep Grand Cherokee been recalled?
10 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Engine And Engine Cooling Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel System, Diesel: Delivery: Fuel Pump Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Engine And Engine Cooling: Exhaust System: Emission Control: Gas Recirculation Valve (Egr Valve) Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Engine And Engine Cooling: Engine: Diesel Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Electrical System: Wiring Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Engine And Engine Cooling: Engine: Gasoline: Turbo/Supercharger Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Power Train: Automatic Transmission: Control Module (Tcm/Pcm/Tecm) Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Service Brakes, Hydraulic: Foundation Components: Disc: Caliper Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Suspension: Rear Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
Risk: If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Equipment: Electrical: Radio/Tape Deck/Cd Etc. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Is the 2015 Jeep Grand Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2014-2020 Jeep Grand Cherokee 3.0L diesel.2020 Jeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update.
Risk: On affected vehicles there is a risk of the loss of crankshaft reference position that can result in an engine stall as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning.
Fix: Install modified software to the Powertrain Control Module (PCM).
UK DVSAHigh pressure fuel pump
Risk: On affected vehicles the high-pressure fuel pump (HPFP) may fail prematurely.
Fix: Replacement of the high-pressure fuel pump (HPFP) and inspection. If required replacement of additional fuel system components.
UK DVSAThe engine may lose its ability to synchronize injector pulses and camshaft timing
Risk: The engine may lose its ability to synchronize injector pulses and camshaft timing.
Fix: Reprogram the Powertrain Control Module to maintain engine operation if the signal material is lost.
UK DVSAThe engine tone wheel which provides a signal to the crankshaft position sensor may fail
Risk: The engine tone wheel which provides a signal to the crankshaft position sensor may fail.
Fix: Replace the engine tone wheel.
UK DVSAVehicle short causing can-c bus to stop communicating
Risk: A short in the vehicle causing the CAN-C bus to stop communicating while the cruise control is active and the vehicle speed is below the set speed such that the cruise control system is requesting positive torque at the exact moment of the short it is possible for a positive torque request to be locked on the PCM. This may result in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Inspect the software level of the Powertrain Control Module (PCM) and if necessary reprogram the PCM
UK DVSABrake booster water shield may be incorrectly installed
Risk: There is a risk that the brake booster water shield may be incorrectly installed. This may result in limited braking ability due to water ingress into the brake booster.
Fix: On affected vehicles the brake booster water shield must be inspected for proper installation. If the brake booster water shield is found to be missing or incorrectly installed the brake booster must also be vacuum tested. Brake boosters that do not pass the vacuum test must be replaced. At the conclusion of this the brake booster must be equipped with a properly installed shield to protect the brake booster crimp joints from water exposure.
UK DVSAVehicle may roll away
Risk: The electronic shift lever on about 210000 of the above vehicles may allow a roll away condition if the vehicle's engine is left running the parking brake is not engaged and the transmission is not in the PARK position before exiting the vehicle.
Fix: On affected vehicles new software will be installed which includes an Auto Park feature. A handbook addendum leaflet will also be provided.
UK DVSABraking performance may be reduced
Risk: The left front brake caliper housing may have been cast from an incorrect material. Under extreme brake application the left front brake caliper housing may rupture and affect braking efficiency.
Fix: On affected vehicles check and where necessary replace caliper
UK DVSAIncreased brake pedal application may be required
Risk: The brake booster may prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs water could enter the brake booster during wet weather. In very cold weather the water may freeze. The driver may be required to apply additional application force to the brakes during sub-freezing driving conditions leading to an additional brake pedal application force requirement which could slow the driver's brake application reaction time and cause a crash.
Fix: Recall the vehicles that are likely to be affected to check the brake booster for corrosion and where necessary replace the brake booster. In all cases a shield to protect the brake booster crimp joints from water exposure will be fitted.
EU Safety GateDue to the use of defective materials, the crankshaft position sensor’s signalling may be incorrect.As a result the engine will not be able to function.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks may form in the EGR cooler.This could increase the risk of the vehicle catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe protective guards on the wing extensions, which are intended to protect other road users from contact with the rotating wheels and…The protective guards on the wing extensions, which are intended to protect other road users from contact with the rotating wheels and from debris such as stones, dirt, water etc. flung up by the wheels, were not installed during the vehicle’s assembly.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe radio in the vehicle may have certain software security gaps that allow unauthorised access by third parties to a number of…The radio in the vehicle may have certain software security gaps that allow unauthorised access by third parties to a number of interconnected control systems in the vehicle. If these software security gaps were exploited by a third party for malicious purposes, a road accident could occur.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe rear suspension lower control arms on the vehicles concerned may have been incorrectly heat treated during the manufacturing process.This could cause the rear suspension lower control arm to break. A broken rear suspension lower control arm(s), during certain driving conditions, could cause a loss of vehicle control and/or a crash.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2015 Jeep Grand Cherokee fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2015, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2015 Jeep Grand Cherokee owners report?
12 of the 1,367 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The driver side active head restraint deployed with zero warning and without any external forces upon the vehicle. This is now the second front row head restraint to deploy in this manner. The passenger side deployed while our teenage daughter was sitting in the car which was stationary at the time. She suffered a head and neck injury due to this malfunction. Stellantis replaced that one and “Promised” to replace the driver side but did not follow thru on that.
The contact owned a 2015 Jeep Grand Cherokee. The contact stated that while her son was driving approximately 65 MPH on a curvy highway road, the vehicle started skidding to the right and crashed into a barrier, causing the vehicle to slide to the left and to strike another barrier. The air bags did not deploy. The driver sustained injuries to the neck, back, and right shoulder, requiring medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The failure mileage was approximately 145,000.
The contact rented a 2015 Jeep Grand Cherokee. The contact stated that while driving at 55 MPH or higher, the steering wheel shook violently. The vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. As instructed, the vehicle was returned to the rental business. The failure mileage was approximately 200,000. The VIN was not available.
My jeep diesel had the software update for the crankshaft sensor tone ring, but the tone ring failed, and my car is stuck in limp mode. Is the replacement of the tone ring covered under the original recall,or do I have to pay for the repair?
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was driving 45 MPH, there was a loud pop before the front passenger’s side headrest unexpectedly deployed. The dealer was contacted and confirmed the passenger’s side headrest failure. The manufacturer was contacted by phone and certified mail and made aware of the failure. The failure mileage was approximately 80,000.
The contact owned a 2015 Jeep Grand Cherokee. The contact stated that while her son was driving approximately 40-45 MPH, the electronic control warning light illuminated before the failure. The contact pulled over and turned off the vehicle; however, the vehicle independently restarted. The contact exited the vehicle shortly afterwards, and the vehicle suddenly caught on fire. The fire department extinguished the fire. The contact associated the failure with NHTSA Complaint Number: 20V699000 (Engine and Engine Cooling). The vehicle was towed to a tow lot. The manufacturer was contacted by…
Recall 20V-475 / 23V-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard. While traveling 60mph the car stalled and went into limp mode with no prior warning. The vehicle has been diagnosed at a repair shop as a fault with the crankshaft position sensor performance which was apart of a pervious recall listed above. The vehicle has not been inspected by any others at this time as its not safe to drive and do not want out of pocket cost to do so.
I own a 2015 Jeep Grand Cherokee Summit 4x4 with the 3.0L EcoDiesel, with approximately 113,170 miles. The vehicle has experienced multiple intermittent episodes of “Service Electronic Throttle Control.” During the most recent episode, the vehicle briefly jerked/lurched forward and then experienced a significant loss of engine power/boost. I scanned the vehicle and found DTC P0336 (Crankshaft Position Sensor A Performance, intermittent). Clearing the code temporarily restored normal operation, but the fault later returned. During the most recent recurrence, the engine also cranked noticeably…
The passenger seat belt does not retract. Also my passenger head rest just came out 1 day.
This car has broke down on me 3xs bc of the faulty pump relay. At the car wash with my children, at work, and home this vehicle has left me stranded. Now up to $1600 in repairs all while my car is broke down AGAIN for the 3rd time
Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Contacted FCA customer support and ignored my concerns and said just pay the dealer the $6000+.
The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently while driving, and occasionally failed to turn off when the vehicle was turned off. The dealer was contacted and informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
2015 Jeep Grand Cherokee: questions owners ask
Is the 2015 Jeep Grand Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1,367 complaints with NHTSA about the 2015 Jeep Grand Cherokee; the most common categories were power train (353, 25.8%), seats (316, 23.1%), engine (204, 14.9%). There are 10 safety recalls. 129 complaints mention a crash, 22 mention a fire, 94 injuries were reported.
What are the most common problems with the 2015 Jeep Grand Cherokee?
Across 1,367 owner complaints filed with NHTSA, the categories mentioned most often are power train (25.8% of complaints), seats (23.1% of complaints), engine (14.9% of complaints), electrical system (10.1% of complaints), air bags (7.6% of complaints). One complaint can name several components.
Does the 2015 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 10 recalls for the 2015 Jeep Grand Cherokee; the most recent (campaign 23V411000, 2023-06-08) concerns Engine And Engine Cooling. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2015 Jeep Grand Cherokee stall, lose power or shut off while driving?
82 of the 1,367 owner complaints NHTSA has on file for the 2015 Jeep Grand Cherokee (6%) describe the engine stalling, losing power or shutting off while driving. 2 related recalls exist: campaign 23V411000 (engine and engine cooling). The fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. One owner wrote: "Recall 20V-475 / 23V-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard." (NHTSA complaint 11767448, September 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2015 Jeep Grand Cherokee?
66 of the 1,367 owner complaints NHTSA has on file for the 2015 Jeep Grand Cherokee (4.8%) describe the check engine light coming on. One owner wrote: "Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up speed also engine light is on continuously. Contacted dealer and requested repairs Dealer was non-compliance.I had to pay for repairs myself." (NHTSA complaint 11718184, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the seat belt not latch or retract properly in my 2015 Jeep Grand Cherokee?
51 of the 1,367 owner complaints NHTSA has on file for the 2015 Jeep Grand Cherokee (3.7%) describe seat belts not latching, retracting or locking. One owner wrote: "The drivers side seatbelt will not catch or retract. I went to an independent shop who contacted Jeep to order the part. They were told the part is on “extreme backorder” and it could be months before I could get my car repaired. My Jeep is not driveable." (NHTSA complaint 11713085, January 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Grand Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2015 only.