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2017 Jeep Grand Cherokee problems, recalls and owner complaints
What the 2017 Jeep Grand Cherokee has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 6safety recalls
- 364owner complaints
- 26crash reports
- 3fire reports
- 13%fail the UK MOT
364 complaints, against an average of 688 for the other 14 Jeep Grand Cherokee model years.
Every Jeep Grand Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2017 Jeep Grand Cherokee?
The components named most often in the 364 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2017 Jeep Grand Cherokee owners describe?
Found by reading the text of all 364 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2017 Jeep Grand Cherokee stall, lose power or shut off while driving?37 owners · 10.2% · Recall 23V411000
- Why is the check engine light on in my 2017 Jeep Grand Cherokee?29 owners · 8%
- Why won't my 2017 Jeep Grand Cherokee start?19 owners · 5.2%
- Why does the auto start-stop system act up on my 2017 Jeep Grand Cherokee?13 owners · 3.6%
- Why does my 2017 Jeep Grand Cherokee idle rough, misfire or hesitate?12 owners · 3.3%
- Has the 2017 Jeep Grand Cherokee had transmission failures?11 owners · 3%
Has the 2017 Jeep Grand Cherokee been recalled?
6 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Engine And Engine Cooling Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel System, Diesel: Delivery: Fuel Pump Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Engine And Engine Cooling: Exhaust System: Emission Control: Gas Recirculation Valve (Egr Valve) Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Electrical System: Wiring Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Engine And Engine Cooling: Engine: Gasoline: Turbo/Supercharger Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Equipment Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Is the 2017 Jeep Grand Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2014-2020 Jeep Grand Cherokee 3.0L diesel.2020 Jeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update.
Risk: On affected vehicles there is a risk of the loss of crankshaft reference position that can result in an engine stall as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning.
Fix: Install modified software to the Powertrain Control Module (PCM).
UK DVSAHigh pressure fuel pump
Risk: On affected vehicles the high-pressure fuel pump (HPFP) may fail prematurely.
Fix: Replacement of the high-pressure fuel pump (HPFP) and inspection. If required replacement of additional fuel system components.
UK DVSAThe Hydraulic Control Unit (HCU/ABS) Anti-lock Brake System module may have been built with a Hydraulic Control Unit (HCU/ABS) Anti-lock…The Hydraulic Control Unit (HCU/ABS) Anti-lock Brake System module may have been built with a Hydraulic Control Unit (HCU/ABS) Anti-lock Brake System module that falsely reads pressure in the primary circuit.
Risk: The Hydraulic Control Unit (HCU/ABS) Anti-lock Brake System module may have been built with a Hydraulic Control Unit (HCU/ABS) Anti-lock Brake System module that falsely reads pressure in the primary circuit.
Fix: The repair is the installation of new software to the HCU/ABS module.
UK DVSAThe engine may lose its ability to synchronize injector pulses and camshaft timing
Risk: The engine may lose its ability to synchronize injector pulses and camshaft timing.
Fix: Reprogram the Powertrain Control Module to maintain engine operation if the signal material is lost.
UK DVSAThe engine tone wheel which provides a signal to the crankshaft position sensor may fail
Risk: The engine tone wheel which provides a signal to the crankshaft position sensor may fail.
Fix: Replace the engine tone wheel.
UK DVSAVehicle short causing can-c bus to stop communicating
Risk: A short in the vehicle causing the CAN-C bus to stop communicating while the cruise control is active and the vehicle speed is below the set speed such that the cruise control system is requesting positive torque at the exact moment of the short it is possible for a positive torque request to be locked on the PCM. This may result in either the vehicle maintaining its current speed or possibly accelerating.
Fix: Inspect the software level of the Powertrain Control Module (PCM) and if necessary reprogram the PCM
EU Safety GateDue to the use of defective materials, the crankshaft position sensor’s signalling may be incorrect.As a result the engine will not be able to function.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks may form in the EGR cooler.This could increase the risk of the vehicle catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2017 Jeep Grand Cherokee fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2017, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2017 Jeep Grand Cherokee owners report?
12 of the 364 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased sharply and, almost immediately, I heard an extremely loud bang from the engine area. Multiple warning lights began flashing on the instrument panel, the vehicle made abnormal noises, and the engine lost power. The loss of propulsion was immediate while I was traveling at highway speed. Because that section of I-495…
I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine…
The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The accelerator pedal was replaced, and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no…
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. Repeated occurrences. Prior dealership complaint before recall awareness. 2) Unresolved drivability issues after transmission work Q: How was your safety or the safety of others put at risk? A: Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Q: Has the problem been…
My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it. Why was the 2017 not included in your recall of the Power Transfer Case? Repair shop diagnosed problem the last time it happened as the PTC! I am an Attorney and want this included in your 2019-2023 recall! Please do not force me to file a lawsuit to fix this safety issue!
I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road. When I attempted to reverse it hesitated again and the R symbol started flashing and the engine light came on. The engine codes are P1D97 Clutch A or D defective and P1DB8 Unintended Torque applied while in neutral. Now it's not even drivable.
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then started the vehicle and shifted into park(P). The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed or while the vehicle was stopped, the vehicle hesitated and jerked while shifting from a lower to a higher gear. The vehicle was not diagnosed or repaired. The contact associated…
The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.
It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.
Car lost power while driving. Related to recall notice received Feb 2025 with no update still. recall 01C related to PTU power transfer unit. Recall is past due solution and available parts from Chrysler and POSES A MAJOR SAFETY ISSUE!
It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters and camshaft that failed at 82,000. it was fixed it did stall on the highway once before that. complete fix the water pump issue. for the fuel system the EVAP code keeps showing up every few thousand miles even though it's been checked and serviced. No leaks of any kind even the very small code leak. No leaks were found in any parts of the car
2017 Jeep Grand Cherokee: questions owners ask
Is the 2017 Jeep Grand Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 364 complaints with NHTSA about the 2017 Jeep Grand Cherokee; the most common categories were engine (102, 28%), power train (88, 24.2%), electrical system (87, 23.9%). There are 6 safety recalls. 26 complaints mention a crash, 3 mention a fire, 19 injuries were reported.
What are the most common problems with the 2017 Jeep Grand Cherokee?
Across 364 owner complaints filed with NHTSA, the categories mentioned most often are engine (28% of complaints), power train (24.2% of complaints), electrical system (23.9% of complaints), fuel/propulsion system (8.5% of complaints), service brakes (8% of complaints). One complaint can name several components.
Does the 2017 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 6 recalls for the 2017 Jeep Grand Cherokee; the most recent (campaign 23V411000, 2023-06-08) concerns Engine And Engine Cooling. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2017 Jeep Grand Cherokee stall, lose power or shut off while driving?
37 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (10.2%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 23V411000 (engine and engine cooling). The fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. One owner wrote: "My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it." (NHTSA complaint 11737363, May 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2017 Jeep Grand Cherokee?
29 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (8%) describe the check engine light coming on. One owner wrote: "I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road." (NHTSA complaint 11734756, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2017 Jeep Grand Cherokee start?
19 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (5.2%) describe the car failing to start. One owner wrote: "My 2017 Jeep Grand Cherokee would not start. The power connection on the starter burned and I could smell smoke emanating from the vehicle. My jeep required a tow to a local garage to be fixed." (NHTSA complaint 11586700, May 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the auto start-stop system act up on my 2017 Jeep Grand Cherokee?
13 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (3.6%) describe problems with the automatic start-stop system. One owner wrote: "The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it." (NHTSA complaint 11720043, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Jeep Grand Cherokee idle rough, misfire or hesitate?
12 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (3.3%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road." (NHTSA complaint 11734756, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2017 Jeep Grand Cherokee had transmission failures?
11 of the 364 owner complaints NHTSA has on file for the 2017 Jeep Grand Cherokee (3%) describe transmission failure, slipping or a replaced transmission. One owner wrote: "Transmission went out in Kingman AZ, we live in WI. Warning light came on, luckily enough we got to a dealership. Truck is still in AZ waiting for a new transmission, as it is under warranty, apparently their on NONE available in the US." (NHTSA complaint 11433650, September 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Grand Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2017 only; combines NHTSA's entries for GRAND CHEROKEE and GRAND CHEROKEE SRT.