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2021 Jeep Grand Cherokee problems, recalls and owner complaints
What the 2021 Jeep Grand Cherokee has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 12safety recalls
- 409owner complaints
- 20crash reports
- 8fire reports
- 13injuries reported
409 complaints, against an average of 685 for the other 14 Jeep Grand Cherokee model years.
Every Jeep Grand Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2021 Jeep Grand Cherokee?
The components named most often in the 409 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2021 Jeep Grand Cherokee owners describe?
Found by reading the text of all 409 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2021 Jeep Grand Cherokee stall, lose power or shut off while driving?46 owners · 11.2% · Recall 22V284000
- Why is the check engine light on in my 2021 Jeep Grand Cherokee?21 owners · 5.1%
- Why won't my 2021 Jeep Grand Cherokee start?19 owners · 4.6%
- Why does the power steering fail or feel heavy on my 2021 Jeep Grand Cherokee?16 owners · 3.9% · Recall 24V132000
- Why does my 2021 Jeep Grand Cherokee idle rough, misfire or hesitate?15 owners · 3.7%
- Can the sunroof on the 2021 Jeep Grand Cherokee shatter or fail?13 owners · 3.2%
Has the 2021 Jeep Grand Cherokee been recalled?
12 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Sensing System: CameraOver-the-air fix Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Suspension: Front: Control Arm: Upper Ball Joint Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Back Over Prevention: Display Function Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Steering: Column Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Exterior Lighting: Tail Lights Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Engine And Engine Cooling: Exhaust System: Emission Control: Gas Recirculation Valve (Egr Valve) Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risk: An unexpected loss of drive power increases the risk of a crash.
Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Child Seat: Vehicle Tether Anchor Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Exterior Lighting: Lighting Control Module: Software Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Fix: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Air Bags: Air Bags/Restraint Control Module: Software Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Risk: Disabled air bags can increase the risk of injury to occupants in a crash.
Fix: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Exterior Lighting: Headlights Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Fix: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Visibility: Rearview Mirrors/Devices Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Is the 2021 Jeep Grand Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2020-2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles.2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage battery.
Risk: On affected vehicles the High Voltage (HV) battery may have been built with a battery pack which contains cells which are susceptible to separator damage which combined with other complex interactions within the cells may lead to a vehicle fire.
Fix: Reprogram the battery pack control module with modified software and check and if necessary replace the HV Battery.
UK DVSAJeep grand cherokee phev 2022-2026 hybrid control processor software update
Risk: On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). This condition can cause a loss of drive power. An unexpected loss of drive power can cause a vehicle crash without prior warning.
Fix: The permanent repair is your dealer will reprogram the BPCM with updated software.
UK DVSA2014-2020 Jeep Grand Cherokee 3.0L diesel.2020 Jeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update.
Risk: On affected vehicles there is a risk of the loss of crankshaft reference position that can result in an engine stall as well as loss of the ability to restart the engine. A loss of motive power can cause a vehicle crash without prior warning.
Fix: Install modified software to the Powertrain Control Module (PCM).
UK DVSAHigh pressure fuel pump
Risk: On affected vehicles the high-pressure fuel pump (HPFP) may fail prematurely.
Fix: Replacement of the high-pressure fuel pump (HPFP) and inspection. If required replacement of additional fuel system components.
UK DVSAFront upper control arm to steering knuckle pinch bolts
Risk: On affected vehicles the Upper Control Arm (UCA) pinch bolts may have been damaged during vehicle assembly. A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle.
Fix: Replacement of the Upper Control Arm (UCA) pinch bolts.
UK DVSAWindscreen defrost
Risk: Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.
Fix: Update the hybrid control Processor (HCP) software.
UK DVSAOn affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the…On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Risk: On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Fix: Inspect installation of both rear coil springs and if necessary remove and refit correctly.
EU Safety GateAn incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following…An incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following traffic. This increases the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: 06/07/2026
EU Safety GateThe separator of the high voltage battery may be damaged.This may lead to cell failure and increase the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe high-voltage battery pack can contain cells having separator damage.A damaged separator can lead to a very rapid chemical chain reaction in the battery. This can cause the battery to overheat, which can start a fire in the vehicle.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe upper control arm clamping screw may have been damaged during vehicle assembly.If it breaks, the clamping force between the control arm ball joint and the steering knuckle could be lost. This could cause the wheel to detach, creating a risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateSecond row seats may have missing welds between the seat back frame and the anchor of the child seat on one or both seats.As a result, the anchor can completely detach from the vehicle seat, increasing the risk of injury to the child seat occupant in case of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe rear coil springs may be defective and can become detached while the vehicle is in motion, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering column intermediate shaft can detach from the U-joint, causing the steering control to fail, increasing the risk of an…The steering column intermediate shaft can detach from the U-joint, causing the steering control to fail, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFaulty software may result in the deactivation of the driver, passenger and knee airbags.This will increase the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIrregularities were found in the emission behaviour of vehicles from FCA US LLC.Years estimatedProducing disproportionate NOx emissions will harm the environment and health of human beings. The product doesn't comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures: Type of economic operator to whom the measure(s) were ordered: Other; Category of measure(s): Recall of the product from end users; Date of entry into force: 01/10/2020
What do 2021 Jeep Grand Cherokee owners report?
12 of the 409 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Suspected Right-Rear Brake Caliper Failure Resulting in Sudden Vehicle Stop Vehicle: 2021 Jeep Grand Cherokee Overland 4x4 Incident date: [XXX] Location: Honolulu, Hawaii Approximate mileage: 64,000 miles Affected component: Right-rear brake caliper assembly On [XXX], while traveling approximately 5 mph, my 2021 Jeep Grand Cherokee experienced a sudden, violent mechanical jolt. The vehicle abruptly stopped, jerking forward and backward with substantial force. When I attempted to accelerate again, the vehicle felt physically restrained, as though something was preventing the wheel from…
Vehicle: 2021 Jeep Grand Cherokee Overland, 3.6L V6 Incident Date: [XXX] Location: [XXX] Safety Complaint: On [XXX], while driving my 2021 Jeep Grand Cherokee Overland on [XXX], the vehicle suddenly lost accelerator response while traveling on the highway. The engine initially remained running, but pressing the accelerator pedal produced no response. Multiple warning indicators illuminated simultaneously, including the electronic throttle control, ABS, traction control, airbag, and four-wheel-drive systems. The vehicle also exhibited unusual electrical behavior, including unexpected activation…
I was driving 65 MPH on a highway in high traffic and the Fuel propulsion system failed without any lights or warning. It just stop responding to accerlation. It was extremely dangerous and CDOT had to come rescue us. We are lucky we were not hurt or killed. The 2021 Jeep Grand Cherokee is only 5 years old and has 46,000 miles on it. The fuel pump needs a complete replacement. It is months out of warranty but still there should be 50,000-100,000 miles left on this part.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made aware of the failure. The failure was not duplicated. The vehicle was not repaired. The failure reoccurred. In addition, the contact stated that the transmission was replaced in 2025. The contact was informed that the air bag was not covered under unknown recall. The failure mileage…
Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues
Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the…
I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the driver side. In the passenger side, the LED portion is still glowing, but is yellow green and they told me it would require a headline assembly which would call somewhere between 1500 and $2000. The bulb alone was just over $500. They told me that the filaments had cracked in the…
Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems
-Thermostat -car died in traffic -not that I know of -it was diagnosed by the dealer -no warning lights or lamps -not that I’m aware if
BE ASVISED, THIS REPORT MAY BE INTERCEPTED, DELETED, HIDDEN, OR MODIFIED UPON RECEIVING. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION Vehicle Safety Complaint Complainant: [XXX] [XXX] [XXX] Vehicle: 2021 Jeep Grand Cherokee ------------------------------------- SAFETY DEFECT COMPLAINT – POST-REPAIR VEHICLE CONDITION I am reporting a serious safety concern involving my vehicle following collision repairs performed by Gerber Collision & Glass under a claim handled by State Farm Insurance. After the repair, the vehicle began exhibiting multiple safety-related issues, including: - Steering…
Steering is erratic while driving. Car is shifting left and right by itself while driving down the road feeling like the tires want to go different directions from one another. Steering wheel makes noticeable movement on its own left and right while going down a straight smooth road.
The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was unknown if any warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact exited the vehicle, and upon inspecting the vehicle, the contact noticed that the front right and rear passenger-side tires were facing inwards. The vehicle was towed to a collision…
2021 Jeep Grand Cherokee: questions owners ask
Is the 2021 Jeep Grand Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 409 complaints with NHTSA about the 2021 Jeep Grand Cherokee; the most common categories were electrical system (115, 28.1%), steering (102, 24.9%), engine (60, 14.7%). There are 12 safety recalls. 20 complaints mention a crash, 8 mention a fire, 13 injuries were reported.
What are the most common problems with the 2021 Jeep Grand Cherokee?
Across 409 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (28.1% of complaints), steering (24.9% of complaints), engine (14.7% of complaints), power train (14.4% of complaints), exterior lighting (10.3% of complaints). One complaint can name several components.
Does the 2021 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 12 recalls for the 2021 Jeep Grand Cherokee; the most recent (campaign 24V436000, 2024-06-13) concerns Back Over Prevention: Sensing System: Camera. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Jeep Grand Cherokee stall, lose power or shut off while driving?
46 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (11.2%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 22V284000 (engine and engine cooling: exhaust system: emission control: gas recirculation valve (egr valve)). The fix: Dealers will replace the EGR valve assembly, free of charge. One owner wrote: "Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration." (NHTSA complaint 11725092, March 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2021 Jeep Grand Cherokee?
21 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (5.1%) describe the check engine light coming on. One owner wrote: "Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues" (NHTSA complaint 11759412, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2021 Jeep Grand Cherokee start?
19 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (4.6%) describe the car failing to start. One owner wrote: "Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration." (NHTSA complaint 11725092, March 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does the power steering fail or feel heavy on my 2021 Jeep Grand Cherokee?
16 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (3.9%) describe power steering failing, locking up or turning heavy. 2 related recalls exist: campaign 24V132000 (suspension: front: control arm: upper ball joint). The fix: Dealers will replace the upper control arm pinch bolts, free of charge. One owner wrote: "I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy." (NHTSA complaint 11561247, December 2023). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2021 Jeep Grand Cherokee idle rough, misfire or hesitate?
15 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (3.7%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration." (NHTSA complaint 11725092, March 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Can the sunroof on the 2021 Jeep Grand Cherokee shatter or fail?
13 of the 409 owner complaints NHTSA has on file for the 2021 Jeep Grand Cherokee (3.2%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "I was driving on [XXX] in November 2023 in Georgia when my sunroof (front panel, the part that opens) spontaneously exploded. No rock or debris hit us to cause this. The interior fabric sunroof cover was closed so the popcorn glass was contained." (NHTSA complaint 11643542, February 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Grand Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2021 only; combines NHTSA's entries for GRAND CHEROKEE, GRAND CHEROKEE SRT and GRAND CHEROKEE TRACKHAWK.