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2023 Jeep Grand Cherokee problems, recalls and owner complaints
What the 2023 Jeep Grand Cherokee has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 21safety recalls
- 499owner complaints
- 16crash reports
- 6fire reports
- 20injuries reported
499 complaints, against an average of 679 for the other 14 Jeep Grand Cherokee model years.
Every Jeep Grand Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Jeep Grand Cherokee?
The components named most often in the 499 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Jeep Grand Cherokee owners describe?
Found by reading the text of all 499 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2023 Jeep Grand Cherokee stall, lose power or shut off while driving?63 owners · 12.6% · Recall 25V576000
- Has the 2023 Jeep Grand Cherokee had high-voltage battery or EV system failures?32 owners · 6.4% · Recall 25V741000
- Why is the check engine light on in my 2023 Jeep Grand Cherokee?27 owners · 5.4%
- Have any 2023 Jeep Grand Cherokee vehicles caught fire?19 owners · 3.8% · Recall 25V741000
Has the 2023 Jeep Grand Cherokee been recalled?
21 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Power Train: Automatic Transmission: Gear Position Indication (PRNDL) Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Air Bags: Air Bags/Restraint Control Module: Software Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Electrical System: Propulsion System: Traction BatteryPark outside Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Electrical System: Propulsion System Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Seats: Mid/Rear Assembly: Head Restraint Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Visibility: Defroster/Defogger/Hvac System: Fan/Motor Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Air Bags: Side/Window Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Seat Belts: Critical Fasteners Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Back Over Prevention: Sensing System: CameraOver-the-air fix Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Back Over Prevention: Sensing System: Camera Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Back Over Prevention: Sensing System: Camera Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Air Bags: Frontal: Driver Clockspring/Spiral Cassette Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Exterior Lighting: Headlights Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Suspension: Front: Control Arm: Upper Ball Joint Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Visibility: Defroster/Defogger/Hvac System Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Back Over Prevention: Display Function Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Suspension: Rear: Springs: Coil Springs Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Steering: Column Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Equipment: Other: Labels Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
Is the 2023 Jeep Grand Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2020-2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles.2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage battery.
Risk: On affected vehicles the High Voltage (HV) battery may have been built with a battery pack which contains cells which are susceptible to separator damage which combined with other complex interactions within the cells may lead to a vehicle fire.
Fix: Reprogram the battery pack control module with modified software and check and if necessary replace the HV Battery.
UK DVSAJeep grand cherokee phev 2022-2026 hybrid control processor software update
Risk: On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). This condition can cause a loss of drive power. An unexpected loss of drive power can cause a vehicle crash without prior warning.
Fix: The permanent repair is your dealer will reprogram the BPCM with updated software.
UK DVSAJeep Grand Cherokee 2023-2024.Jeep Grand Cherokee 2023-2024. 2nd row head restraints.
Risk: Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.
Fix: The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.
UK DVSAHeating Ventilation and Air Conditioning (HVAC) blower motor inoperable
Risk: On affected vehicles the Heating Ventilation and Air Conditioning (HVAC) blower motor may have been built with a damaged connector which could cause the blower motor to stop working which may result in decreased visibility.
Fix: Check and replace the HVAC blower motor if necessary.
UK DVSA2023 Jeep Grand Cherokee steering column control module (SCCM) internal failure
Risk: Affected vehicles may have a Steering Column Control Module (SCCM) that may have been built with an insufficient weld between an internal flexible flat cable (FFC) and busbar. This may prevent deployment of the driver airbag resulting in increased risk of injury to the driver in a crash
Fix: Inspect and if necessary replace the Steering Column Control Module.
UK DVSAFront upper control arm to steering knuckle pinch bolts
Risk: On affected vehicles the Upper Control Arm (UCA) pinch bolts may have been damaged during vehicle assembly. A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle.
Fix: Replacement of the Upper Control Arm (UCA) pinch bolts.
UK DVSAWindscreen defrost
Risk: Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.
Fix: Update the hybrid control Processor (HCP) software.
UK DVSAOn affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the…On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Risk: On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.
Fix: Inspect installation of both rear coil springs and if necessary remove and refit correctly.
EU Safety GateAn incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following…An incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following traffic. This increases the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: 06/07/2026
EU Safety GateThe separator of the high voltage battery may be damaged.This may lead to cell failure and increase the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe high-voltage battery pack can contain cells having separator damage.A damaged separator can lead to a very rapid chemical chain reaction in the battery. This can cause the battery to overheat, which can start a fire in the vehicle.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering column control module (SCCM) may have been built with an inadequate welded connection between the internal flexible cable…The steering column control module (SCCM) may have been built with an inadequate welded connection between the internal flexible cable (FFC) and the busbar. The faulty connection may not allow the signal from the occupant safety control (ORC) module to reach the driver's airbag module, preventing it from deploying. An airbag that fails to deploy as intended can increase the risk of injury to the driver in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe upper control arm clamping screw may have been damaged during vehicle assembly.If it breaks, the clamping force between the control arm ball joint and the steering knuckle could be lost. This could cause the wheel to detach, creating a risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe rear coil springs may be defective and can become detached while the vehicle is in motion, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering column intermediate shaft can detach from the U-joint, causing the steering control to fail, increasing the risk of an…The steering column intermediate shaft can detach from the U-joint, causing the steering control to fail, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Jeep Grand Cherokee owners report?
12 of the 499 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
On [XXX], while traveling southbound on [XXX] south of Santee, South Carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in Bluffton and returning the trailer, the rear remained low. I looked underneath the vehicle and discovered the missing spring. On [XXX], AutoNation CDJR Hilton Head confirmed the missing spring and refused to let me drive the vehicle, warning that doing so put me in grave danger. The repair cost exceeded $1,300. A detached rear coil spring…
While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-Save mode. A dashboard warning appeared: 'plug in vehicle for battery conditioning.' We were stranded in an active lane of travel and nearly rear-ended before securing police assistance (911 call) and a AAA tow. This directly mirrors known safety risks regarding sudden loss of power (Recall 78C / NHTSA 25V766) and high-voltage…
I received a letter that there was a recall on my vehicle. The letter also stated there was no remedy and that all cars may not be effected. I took my car to the dealership and had it checked out and learned one of the rear coil springs is indeed bowed out and not particularly safe to drive.
I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89D/NHTSA 26V-562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and no remedy has been provided. Because this defect poses a severe safety concern, I cannot safely drive the vehicle. Being left without safe transportation-through no fault of my own-creates an extreme hardship. Under federal standards and manufacturer responsibility, owners should not be stranded or…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while stopped at a traffic light, the vehicle lost motive power and failed to restart. The electrical functions became inoperable. The vehicle was unable to restart, and Police assistance was needed before the vehicle was towed to prevent a crash. A Police report was filed. The contact stated that the failure had occurred on several occasions. The vehicle was previously taken to a dealer, where the battery was replaced; however, the failure persisted. The vehicle was recently towed to a dealer, where it was diagnosed and…
Here is the issue: vehicle sat all evening (an 8 hour shift) in the warehouse parking lot and it misty rained, so probably high humidity as well, the entire time. When I got in it at the end of my shift, and started it, cycling 3 times hoping the issue would clear, it had lost all electric power steering assist. The red steering wheel icon came on, lane‑keep assist disabled, traffic sensing disabled, and ACC showed ‘ACC Unavailable – Service Required.’ I limped the vehicle home - highly unsafe - to a dry somewhat environmentally controlled garage waiting for the roadside assistance tow truck…
Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg
- The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept 2026 full HV battery replacement). Also affected: front axle disconnect actuator (drivetrain). Yes, available for inspection — vehicle is at Chrysler Dodge Jeep Ram of Clifton Park. - Recall 68C: HV battery fire risk (owners told not to charge, park away from structures). Recall 73C: possible loss of drive power while driving, increasing crash risk. Recall 20C: head restraints…
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report was filed. The vehicle was completely burned; however, the vehicle had not yet been evaluated by the insurance company. The contact stated that the security camera footage indicated that the fire had started under the passenger’s side hood. The dealer and the manufacturer were…
CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure recall (NHTSA 26V-328). Furthermore, the vehicle experiences intermittent climate control and HVAC failures where the heating, air conditioning, and windshield defroster loops completely disable…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard; however, the vehicle crashed into three unoccupied parked vehicles. The contact stated that the vehicle crashed into the passenger’s side of one vehicle and sideswiped the front passenger's side of another vehicle and sideswiped the front driver's side of the third vehicle. The vehicle was towed to a local…
As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component has not been inspected yet and the warning lights came on the dashboard.
2023 Jeep Grand Cherokee: questions owners ask
Is the 2023 Jeep Grand Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 499 complaints with NHTSA about the 2023 Jeep Grand Cherokee; the most common categories were electrical system (226, 45.3%), engine (108, 21.6%), suspension (75, 15%). There are 21 safety recalls. 16 complaints mention a crash, 6 mention a fire, 20 injuries were reported.
What are the most common problems with the 2023 Jeep Grand Cherokee?
Across 499 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (45.3% of complaints), engine (21.6% of complaints), suspension (15% of complaints), fuel/propulsion system (13% of complaints), power train (10.8% of complaints). One complaint can name several components.
Does the 2023 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 21 recalls for the 2023 Jeep Grand Cherokee; the most recent (campaign 26V562000, 2026-09-01) concerns Suspension: Rear: Springs: Coil Springs. 1 recall carries a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2023 Jeep Grand Cherokee stall, lose power or shut off while driving?
63 of the 499 owner complaints NHTSA has on file for the 2023 Jeep Grand Cherokee (12.6%) describe the engine stalling, losing power or shutting off while driving. A related recall exists: campaign 25V576000 (electrical system: propulsion system). The fix: Dealers will update the hybrid control processer software, free of charge. One owner wrote: "While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning." (NHTSA complaint 11771570, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Has the 2023 Jeep Grand Cherokee had high-voltage battery or EV system failures?
32 of the 499 owner complaints NHTSA has on file for the 2023 Jeep Grand Cherokee (6.4%) describe high-voltage battery or electric drive system failures. A related recall exists: campaign 25V741000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. One owner wrote: "While driving in active traffic at approximately 6 PM, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning." (NHTSA complaint 11771570, October 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2023 Jeep Grand Cherokee?
27 of the 499 owner complaints NHTSA has on file for the 2023 Jeep Grand Cherokee (5.4%) describe the check engine light coming on. One owner wrote: "I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it was a short error but when switching to drive it also would not exceed 2mph. I immediately parked it and called a tow truck." (NHTSA complaint 11718927, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Have any 2023 Jeep Grand Cherokee vehicles caught fire?
19 of the 499 owner complaints NHTSA has on file for the 2023 Jeep Grand Cherokee (3.8%) describe the car catching fire or melting wiring. A related recall exists: campaign 25V741000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. One owner wrote: "Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it…" (NHTSA complaint 11752945, July 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Check your own Grand Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only; combines NHTSA's entries for GRAND CHEROKEE and GRAND CHEROKEE PHEV.