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2024 Jeep Grand Cherokee problems, recalls and owner complaints
What the 2024 Jeep Grand Cherokee has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 18safety recalls
- 272owner complaints
- 11crash reports
- 2fire reports
- 3injuries reported
272 complaints, against an average of 695 for the other 14 Jeep Grand Cherokee model years.
Every Jeep Grand Cherokee model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2024 Jeep Grand Cherokee?
The components named most often in the 272 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2024 Jeep Grand Cherokee owners describe?
Found by reading the text of all 272 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2024 Jeep Grand Cherokee stall, lose power or shut off while driving?36 owners · 13.2% · Recall 25V766000
- Have any 2024 Jeep Grand Cherokee vehicles caught fire?20 owners · 7.4% · Recall 25V766000
- Has the 2024 Jeep Grand Cherokee had engine failures?19 owners · 7% · Recall 25V766000
- Has the 2024 Jeep Grand Cherokee had high-voltage battery or EV system failures?18 owners · 6.6% · Recall 25V741000
- Why is the check engine light on in my 2024 Jeep Grand Cherokee?16 owners · 5.9%
- Why won't my 2024 Jeep Grand Cherokee start?14 owners · 5.1%
Has the 2024 Jeep Grand Cherokee been recalled?
18 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Tires: Pressure Monitoring And Regulating Systems Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Fix: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Power Train: Automatic Transmission: Gear Position Indication (PRNDL) Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Air Bags: Air Bags/Restraint Control Module: Software Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Engine Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Electrical System: Propulsion System: Traction BatteryPark outside Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Electrical System: Propulsion System Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Seats: Mid/Rear Assembly: Head Restraint Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Back Over Prevention: Software Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Engine And Engine Cooling: Cooling System: Radiator Assembly Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Air Bags: Side/Window Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Electrical System: Instrument Panel: Speedometer/Odometer Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Electrical System: Propulsion System: Traction Battery Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Child Seat: Vehicle Tether Anchor Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Air Bags: Frontal Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Back Over Prevention: Sensing System: Camera Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Exterior Lighting: Headlights Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Steering: Linkages: Knuckle: Spindle: Arm Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Visibility: Defroster/Defogger/Hvac System Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Is the 2024 Jeep Grand Cherokee recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSA2020-2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles.2025 Jeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage battery.
Risk: On affected vehicles the High Voltage (HV) battery may have been built with a battery pack which contains cells which are susceptible to separator damage which combined with other complex interactions within the cells may lead to a vehicle fire.
Fix: Reprogram the battery pack control module with modified software and check and if necessary replace the HV Battery.
UK DVSAJeep grand cherokee phev 2022-2026 hybrid control processor software update
Risk: On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). This condition can cause a loss of drive power. An unexpected loss of drive power can cause a vehicle crash without prior warning.
Fix: The permanent repair is your dealer will reprogram the BPCM with updated software.
UK DVSAJeep Grand Cherokee 2023-2024.Jeep Grand Cherokee 2023-2024. 2nd row head restraints.
Risk: Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.
Fix: The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.
UK DVSAHeating Ventilation and Air Conditioning (HVAC) blower motor inoperable
Risk: On affected vehicles the Heating Ventilation and Air Conditioning (HVAC) blower motor may have been built with a damaged connector which could cause the blower motor to stop working which may result in decreased visibility.
Fix: Check and replace the HVAC blower motor if necessary.
UK DVSA2023 Jeep Grand Cherokee steering column control module (SCCM) internal failure
Risk: Affected vehicles may have a Steering Column Control Module (SCCM) that may have been built with an insufficient weld between an internal flexible flat cable (FFC) and busbar. This may prevent deployment of the driver airbag resulting in increased risk of injury to the driver in a crash
Fix: Inspect and if necessary replace the Steering Column Control Module.
UK DVSAWindscreen defrost
Risk: Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.
Fix: Update the hybrid control Processor (HCP) software.
EU Safety GateThe separator of the high voltage battery may be damaged.This may lead to cell failure and increase the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe high-voltage battery pack can contain cells having separator damage.A damaged separator can lead to a very rapid chemical chain reaction in the battery. This can cause the battery to overheat, which can start a fire in the vehicle.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2024 Jeep Grand Cherokee owners report?
12 of the 272 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle experienced a sudden loss of motive power at highway speeds without warning. The vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. Driver pressed fully on gas pedal to avoid activating the regenerative braking system. Driver pumped gas pedal but no response from vehicle. Vehicle began to lose speed while operating on an Interstate Freeway in the dark (between 6a - 7a). Driver began shifting into Neutral and back to Drive which only restored power for one second before cutting out again. There are no text errors or engine indicating warnings or…
I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping up with traffic. The vehicle has also displayed a “Service 4WD System” warning. The dealership diagnosed diagnostic trouble code C1463, “Front Axle Disconnect Control – Unexpected Operation,” and recommended replacing the front axle disconnect…
Full body electrical was replaced. System completely failed 2nd time leaving me stranded at work. First time it failed was at the car was Tiger Express Mt [XXX]. The vehicle eventually came back up after 8hrs of being stranded at the car wash for 2 days later the vehicle wouldn't start at all 11pm at CIC Wellsfargo campus on [XXX]. Vehicle was towed to Hendricks Jeep Dodge and Ram 9.8 and returned to me 10.9 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Statement of Complaint: I am writing to file an official consumer protection complaint regarding a 2024 Jeep Cherokee 4xe that I recently leased. Throughout the duration of my lease possession, the vehicle suffered from persistent safety defects and unresolved manufacturer recalls that severely impacted its safety, reliability, and drivability. Despite multiple attempts to address these critical factory defects, the vehicle remained unreliable. On October 3, 2026, the vehicle was repossessed. I contend that the manufacturer and financing institution failed to provide a safe, merchantable…
The whole vehicle is a safety issue. Have to park outside, cannot charge due to Manufacturer for safety. Numerous electrical issues with braking, electric and emergency braking. Have more pictures of messages with miles below it. Also a few more repair records.
My vehicle is subject to three safety recalls: 78C / NHTSA 25V‑766 (Engine Fire Risk) 68C / NHTSA 25V‑741 (High Voltage Battery Defect) NHTSA 25V‑576 (Battery Pack Control Module microprocessor overload) Because of the fire risk, I was unable to park in my driveway for approximately two months, resulting in loss of use. During this same period, the vehicle could not be charged, eliminating the hybrid functionality and forcing me to rely solely on gasoline. After recall remedies were performed, the vehicle’s performance and safety degraded significantly: Electrical / Hybrid System Failures…
While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep GC Plug-in Hybrid 4xe). The vehicle is currently at Salt Lake Valley under major engine repair and a claim was submitted to Jeep Customer Care. No warning messages occurred at the time of the incident. I have not been told what actually happened or the reason for the failure…
My 2024 Jeep Grand Cherokee suffers from an intermittent but severe 2-to-3-second acceleration lag as well as lunging when attempting to accelerate. This occurs specifically during low-speed or rolling left-hand turns, or when accelerating from a complete stop to execute a left turn across traffic. When the accelerator pedal is depressed to clear the intersection, the engine and transmission momentarily fail to provide propulsion, leaving the vehicle stranded mid-intersection. This defect represents an immediate, severe collision hazard. Because the power cuts out while the steering wheel is…
On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to…
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact attempted to restart the vehicle. The battery power was at 1 percent after driving the vehicle. The local dealer was contacted about the Lemon Law. The vehicle was towed to the local dealer, and the contact was informed about the cost of a diagnostic test. The vehicle was not…
During a standard service, the servicing dealership (Lester Glenn Jeep, Tom’s River,NJ) failed to perform the mandatory factory electronic scan bleed required for the Electronic Brake Booster (EBB) and ABS/ESC modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (Pine Belt Jeep, Lakewood,NJ )…
When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to…
2024 Jeep Grand Cherokee: questions owners ask
Is the 2024 Jeep Grand Cherokee reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 272 complaints with NHTSA about the 2024 Jeep Grand Cherokee; the most common categories were electrical system (127, 46.7%), engine (118, 43.4%), fuel/propulsion system (44, 16.2%). There are 18 safety recalls. 11 complaints mention a crash, 2 mention a fire, 3 injuries were reported.
What are the most common problems with the 2024 Jeep Grand Cherokee?
Across 272 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (46.7% of complaints), engine (43.4% of complaints), fuel/propulsion system (16.2% of complaints), power train (13.2% of complaints), forward collision avoidance (12.1% of complaints). One complaint can name several components.
Does the 2024 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 18 recalls for the 2024 Jeep Grand Cherokee; the most recent (campaign 26V559000, 2026-09-01) concerns Tires: Pressure Monitoring And Regulating Systems. 1 recall carries a "do not drive" or "park outside" warning from the manufacturer. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Why does my 2024 Jeep Grand Cherokee stall, lose power or shut off while driving?
36 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (13.2%) describe the engine stalling, losing power or shutting off while driving. 2 related recalls exist: campaign 25V766000 (engine). The fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. One owner wrote: "The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist." (NHTSA complaint 11721365, March 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Have any 2024 Jeep Grand Cherokee vehicles caught fire?
20 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (7.4%) describe the car catching fire or melting wiring. 3 related recalls exist: campaign 25V766000 (engine). The fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. One owner wrote: "I was sold a defective 2024 Jeep Grand Cherokee 4xe. Both the batter and engine can catch fire while parked and is not recommended to be parked near other cars or any structures." (NHTSA complaint 11732765, April 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Has the 2024 Jeep Grand Cherokee had engine failures?
19 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (7%) describe complete engine failure or a replaced engine. A related recall exists: campaign 25V766000 (engine). The fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. One owner wrote: "This vehicle has experienced repeated mechanical and electronic failures since delivery, including hybrid drivetrain faults, heating system malfunctions, and multiple diagnostic repair attempts." (NHTSA complaint 11731324, April 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Has the 2024 Jeep Grand Cherokee had high-voltage battery or EV system failures?
18 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (6.6%) describe high-voltage battery or electric drive system failures. 2 related recalls exist: campaign 25V741000 (electrical system: propulsion system: traction battery). The fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. One owner wrote: "Received an alert that the hybrid system had failed. We have not used the vehicle since all of the recalls have been received as we are too afraid for our safety and the safety of others on the road." (NHTSA complaint 11705799, December 2025). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2024 Jeep Grand Cherokee?
16 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (5.9%) describe the check engine light coming on. One owner wrote: "The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor…" (NHTSA complaint 11722008, March 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2024 Jeep Grand Cherokee start?
14 of the 272 owner complaints NHTSA has on file for the 2024 Jeep Grand Cherokee (5.1%) describe the car failing to start. One owner wrote: "Full body electrical was replaced. System completely failed 2nd time leaving me stranded at work. First time it failed was at the car was Tiger Express Mt [XXX]." (NHTSA complaint 11770670, October 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Grand Cherokee
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2024 only; combines NHTSA's entries for GRAND CHEROKEE and GRAND CHEROKEE 4XE.