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2014 Mercedes-Benz C-Class problems, recalls and owner complaints

What the 2014 Mercedes-Benz C-Class has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.

  • 0safety recalls
  • 284owner complaints
  • 20crash reports
  • 4fire reports
  • 22%fail the UK MOT

284 complaints, against an average of 181 for the other 14 Mercedes-Benz C-Class model years.

Every Mercedes-Benz C-Class model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2014 Mercedes-Benz C-Class?

The components named most often in the 284 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Air Bags156 (54.9%)
  2. Steering35 (12.3%)
  3. Electrical System26 (9.2%)
  4. Engine25 (8.8%)
  5. Structure24 (8.5%)
  6. Fuel/Propulsion System15 (5.3%)
  7. Service Brakes12 (4.2%)
  8. Suspension12 (4.2%)

What symptoms do 2014 Mercedes-Benz C-Class owners describe?

Found by reading the text of all 284 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2014 Mercedes-Benz C-Class been recalled?

NHTSA lists no safety recalls for the 2014 Mercedes-Benz C-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.

Is the 2014 Mercedes-Benz C-Class recalled in the UK or Europe?

Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.

UK DVSAOn affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a…On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair. Recall R/2024/024 · Feb 7, 2024 · built Sep 2012 to Mar 2018 · Risk and fix

Risk: On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

Fix: Check the front fixed element of the panoramic sliding sunroof and replace if necessary.

Check on GOV.UK

UK DVSAOn affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture. Recall R/2023/023 · Feb 20, 2023 · built Oct 2010 to Feb 2017 · Risk and fix

Risk: On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.

Fix: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.

Check on GOV.UK

UK DVSAThe passenger air bag may not deploy as specified Recall R/2022/124 · Jun 1, 2022 · built Aug 2004 to Dec 2013 · Risk and fix

Risk: The passenger airbag may not deploy as specified.

Fix: Replace the passenger airbag.

Check on GOV.UK

UK DVSAThe passenger air bag may not deploy as specified Recall R/2022/125 · Jun 1, 2022 · built Aug 2004 to Dec 2013 · Risk and fix

Risk: The passenger airbag may not deploy as specified.

Fix: Replace the passenger airbag.

Check on GOV.UK

UK DVSATakata airbag might not deploy as specified Recall R/2021/358 · Nov 8, 2021 · built Aug 2004 to Dec 2013 · Risk and fix

Risk: Certain climatic conditions may cause a chemical change to the airbag propellants over time.

Fix: Replace the driver and passenger airbags.

Check on GOV.UK

UK DVSATakata airbag might not deploy as specified Recall R/2021/359 · Nov 8, 2021 · built Aug 2004 to Dec 2013 · Risk and fix

Risk: Certain climatic conditions may cause a chemical change to the airbag propellants over time.

Fix: Replace the driver and passenger airbags.

Check on GOV.UK

UK DVSAVehicles with a panoramic sunroofthe polycarbonate panel may not have been bonded correctly during a prior service repair Recall R/2021/274 · Aug 20, 2021 · built Jul 2013 to Oct 2019 · Risk and fix

Risk: The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.

Fix: Remove the bonded panel and install a new polycarbonate panel if required.

Check on GOV.UK

UK DVSAThe driver's air bag may have a chemical change to its propellant over time Recall R/2021/277 · Aug 17, 2021 · built Aug 2004 to Dec 2013 · Risk and fix

Risk: The driver's airbag may have a chemical change to its propellant over time.

Fix: Replace the driver's airbag.

Check on GOV.UK

UK DVSADiodes on the rectifier bridge of the alternator might fail Recall R/2021/241 · Jul 27, 2021 · built Mar 2014 to Feb 2018 · Risk and fix

Risk: Diodes on the rectifier bridge of the alternator might fail.

Fix: Update the engine control unit software with an optimised alternator control strategy on the affected vehicles.

Check on GOV.UK

UK DVSAEngine control unit software to be updated Recall R/2020/243 · Oct 6, 2020 · built Nov 2011 to May 2018 · Risk and fix

Risk: Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit's software and if necessary replace the NOx sensors.

Check on GOV.UK

UK DVSAThe engine control unit software nay not meet specifications Recall R/2020/201 · Sep 10, 2020 · built Nov 2014 to Mar 2017 · Risk and fix

Risk: The engine control unit software might not meet the specifications.

Fix: Update the diesel engine control unit software on the affected vehicles.

Check on GOV.UK

UK DVSASoftware update to improve emissions Recall R/2019/077 · May 8, 2019 · built Aug 2014 to May 2018 · Risk and fix

Risk: Improve the vehicle emissions via software updates.

Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual.

Check on GOV.UK

UK DVSATo improve emissions of the affected vehicles.certain calibrations of functionalities must be changed in the engine management Recall R/2018/266 · Oct 19, 2018 · built Dec 2013 to May 2018 · Risk and fix

Risk: Improve the vehicle emissions via software updates.

Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual

Check on GOV.UK

UK DVSAAn electric line in the engine compartment may have been routed outside of the specification Recall R/2018/254 · Oct 15, 2018 · built Oct 2014 to Apr 2018 · Risk and fix

Risk: An electric line in the engine compartment may have been routed outside of the specification.

Fix: Check the routing of the wiring harness at the prefuse box in the engine compartment and correct if necessary.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2018/154 · Jul 9, 2018 · built Jun 2011 to Jun 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy

Fix: .Affected vehicles will be recalled to be checked to ensure there is sufficient grounding of the steering components.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2018/130 · Jun 11, 2018 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components

Check on GOV.UK

UK DVSASteering components may be insufficiently grounded Recall R/2018/098 · May 11, 2018 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: It has been determined that the steering airbag electrical components are insufficiently grounded. Failure of the steering column module clock spring could result in an inadvertent deployment of the driver airbag which may cause risk of injury to the driver and an increased risk of a potential collision.

Fix: On affected vehicles the manufacturer will fit a contact bridge to the outer race of the steering column top bearing which will provide correct grounding.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2018/055 · Apr 9, 2018 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2018/069 · Apr 9, 2018 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2018/006 · Feb 2, 2018 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Check on GOV.UK

UK DVSAElectrical wiring in steering assembly may be insufficiently grounded Recall R/2017/282 · Dec 18, 2017 · built Nov 2011 to Jul 2017 · Risk and fix

Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Check on GOV.UK

UK DVSAAxle mounting may break Recall R/2017/301 · Nov 21, 2017 · built Jun 2014 to May 2016 · Risk and fix

Risk: Under extreme starting conditions (such as full throttle) on wet road surfaces AND with repeated short term rear wheel spin strong torque peaks in the powertrain may occur.This may cause an axle mounting flange to break and possible loss of drive.

Fix: On affected vehicles update the ESP and chassis control units.

Check on GOV.UK

UK DVSAStarting current limiter may overload Recall R/2017/096 · Jun 20, 2017 · built Feb 2014 to Feb 2017 · Risk and fix

Risk: Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.

Fix: Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.

Check on GOV.UK

UK DVSAElectric power steering motor defective Recall R/2017/159 · Jun 8, 2017 · built Aug 2014 to Dec 2016 · Risk and fix

Risk: Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance.If this happens a warning lamp will illuminate

Fix: Replace the electric power steering motor on affected vehicles.

Check on GOV.UK

UK DVSASteering coupling may become loose Recall R/2017/134 · Apr 27, 2017 · built Mar 2013 to Dec 2014 · Risk and fix

Risk: The threaded connection for the steering column coupling to the steering rack pinion may not be tightened correctly. Overtime time the connection could loosen and fall out allowing a situation where the steering control could be lost.

Fix: Recall the vehicles that are likely to be affected and check the tightness of the threaded connection for the steering column coupling. Where necessary the joint will be removed and inspected. If not serviceable it will be replaced. A new threaded connection will be used where the tightness is not correct.

Check on GOV.UK

UK DVSAFaulty control unit may cause vehicle to perform outside specification Recall R/2017/124 · Apr 19, 2017 · built Jan 2004 to Mar 2017 · Risk and fix

Risk: Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.

Fix: Recall the vehicles that are likely to be affected and update the software in the corresponding control units.

Check on GOV.UK

UK DVSAFuel may leak Recall R/2016/190 · Sep 6, 2016 · built Dec 2013 to Apr 2016 · Risk and fix

Risk: A high pressure fuel line to the fuel pump may work looses and allow diesel to leak

Fix: On affected vehicles replace fuel line

Check on GOV.UK

UK DVSARisk of fire Recall R/2016/032 · Mar 23, 2016 · built May 2014 to Nov 2014 · Risk and fix

Risk: The threaded connection of the battery ground may not be tightened correctly due to deviation in the tightening angle monitoring. In the event of a poor ground of the battery line a temporarily higher transition resistance could lead to the formation of sparks and local heating. This would increase the risk of fire.

Fix: Recall the vehicles that are likely to be affected and check the ground connection of the battery line and if necessary replace the ground connection.

Check on GOV.UK

UK DVSAOil may leak Recall R/2015/150 · Sep 1, 2015 · built Apr 2014 to Sep 2014 · Risk and fix

Risk: On affected vehicles the transmission oil cooler return pipe may not have been mounted correctly. It is possible vibration may cause the pipe to fail and leak oil.

Fix: Correctly mount oil cooler pipes.

Check on GOV.UK

UK DVSAFront seats may not be secured acording to specification Recall R/2015/149 · Jul 30, 2015 · built Jun 2014 to Jun 2014 · Risk and fix

Risk: The threaded connections to the rear of the front seats may not have been tightened correctly. In the case of a serious vehicle accident the seat connection may not function as designed resulting in an elevated risk of injury to the occupants.

Fix: Recall the vehicles that are likely to be affected to check and where necessary correct the torque of the connections at the rear of the front seats.

Check on GOV.UK

UK DVSAPassenger airbag may not function as intended Recall R/2015/120 · Jul 23, 2015 · built Aug 2013 to Apr 2014 · Risk and fix

Risk: On affected vehicles a control unit under the front passenger seat may not have been correctly installed. This may adversely affect the seat occupancy recognition system.The seat occupancy recognition system may not correctly identify seat occupancy and may incorrectly activate or deactivate the air bag. Activation status will be notified by the passenger air bag warning system.

Fix: Check control unit installation and correct if necessary. Where necessary replace passenger seat cushion.

Check on GOV.UK

UK DVSASide restraint system may not function as intended Recall R/2015/121 · Jul 7, 2015 · built Oct 2014 to Oct 2014 · Risk and fix

Risk: The threaded connection of the crash sensors at the B-pillars may not be to specification. There is a possibility that the side restraint system may trigger too late or not at all in the event of a side impact which may pose an increased risk of injury for the vehicle occupants.

Fix: Recall the vehicles that are likely to be affected to check and where necessary correct the threaded connection of the crash sensors at both the left and right B-pillars.

Check on GOV.UK

UK DVSAEngine may stall Recall R/2015/081 · May 19, 2015 · built Mar 2014 to Aug 2014 · Risk and fix

Risk: It is possible on certain petrol (gasoline) vehicles that the mounting hooks for the jet pump may not have been manufactured to specification. The jet pump is mounted on top of the fuel delivery module in the fuel tank and if the mounting hooks were to fail it will result in the jet pump detaching from the module and a possible fall in fuel pressure. This fall in fuel pressure could either result in the engine not starting or in worst cases causing the engine to cut out or stall. This could affect the drivers ability to control the vehicle.

Fix: Recall all likely to be affected vehicles to install an additional clip to the jet pump.

Check on GOV.UK

UK DVSAVehicle may shut down Recall R/2015/083 · May 14, 2015 · built Apr 2014 to Feb 2015 · Risk and fix

Risk: Due to a software code error it is possible that the 1.6ltr 4 cylinder diesel engines may suffer a stalling situation during the warm-up phase and where the engine is subjected to high load requirements. However if the engine does stall it can be immediately restarted and the vehicle can be driven without restrictions. Furthermore all safety systems remain fully functional.

Fix: Recall all affected vehicles to update the engine control unit software.

Check on GOV.UK

UK DVSAOil may leak Recall R/2014/182 · Jan 16, 2015 · built Feb 2014 to Nov 2014 · Risk and fix

Risk: On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Fix: On affected vehicles replace the chain tensioner sealing ring.

Check on GOV.UK

UK DVSASteering control may be affected Recall R/2014/113 · Sep 30, 2014 · built Jan 2014 to Sep 2014 · Risk and fix

Risk: It is possible that the steering column coupling lock may not have been installed correctly. The driver will recieve warning of the issue by noise. However in extreme circumstances it is possible that steering control of the vehicle could be affected.

Fix: Recall all affected vehicles to check and if required replace the steering coupling.

Check on GOV.UK

EU Safety GateThe three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting…The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident. Alert SR/03711/24 · reported by Germany · Dec 20, 2024 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe aluminium bolts of the steering box may break.This can lead to detachment of the steering box from the power block, creating a risk of an accident. Alert A12/00185/23 · reported by Germany · Feb 3, 2023 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateFaulty configurations of the control units (traction systems, signal recording triggering modules, engine control units and headlights)…Faulty configurations of the control units (traction systems, signal recording triggering modules, engine control units and headlights) could cause one or more control units to malfunction, which could increase the risk of an accident. The exhaust emissions exceed the legal limits, posing a risk to the environment. Alert A12/01448/22 · reported by Germany · Oct 21, 2022 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle…The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. Alert A12/00730/21 · reported by Germany · May 28, 2021 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe maximum permissible operating temperature of individual diodes on the alternator rectifier bridge could be exceeded and the diodes…The maximum permissible operating temperature of individual diodes on the alternator rectifier bridge could be exceeded and the diodes could subsequently fail. Consequently, an improper flow of current from the on-board electrical system battery through the alternator to the vehicle earth could occur.As a result, the windings in the alternator stator could be heated to such an extent that an outbreak of fire cannot be ruled out. Alert A12/00323/21 · reported by Germany · Mar 12, 2021 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe driver and passenger airbags of the company Takata in vehicles with ammonium nitrate gas generators without drying agents could, under…The driver and passenger airbags of the company Takata in vehicles with ammonium nitrate gas generators without drying agents could, under certain climate conditions, lead over time to a chemical change in the fuel.In the event of an accident triggering the release of the driver or passenger airbag, this change could cause the gas generators to burst. If a gas generator ruptures, the airbag would then have no restraining function and loose parts from the gas generator could reach the vehicle interior. This would increase the risk of injury for passengers. Alert A12/01236/20 · reported by Germany · Sep 18, 2020 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateIn vehicles with rear-wheel drive, a lock nut in the steering gear may be cracked.Consequently, when the steering is placed under high forces it could break, which would block the steering gear and increase the risk of accident. Alert A12/0296/19 · reported by Germany · Feb 15, 2019 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThere may be cracks in a securing nut in the steering gear of rear-wheel-drive vehicles.The nut could consequently break if the steering system is subject to a very high lateral force, which could result in rotating parts in the steering gear affecting the casing and thereby blocking the steering system. Alert A12/0164/19 · reported by Germany · Feb 1, 2019 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe steering column is not sufficiently earthed.As a result, in the event of an electrostatic discharge, the driver's airbag may be triggered when not required. This could cause an accident. Alert A12/1733/17 · reported by Germany · Dec 8, 2017 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe starter current limiter may be overloaded and overheat.As a consequence, the surrounding components could ignite, leading to a fire. Alert A12/1352/17 · reported by Romania · Oct 6, 2017 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 01/09/2017

View on EU Safety Gate

EU Safety GateThe steering coupling might not have been screwed to the correct torque specification.As a consequence, the steering coupling can become detached from the steering wheel axle and it would become impossible to steer the vehicle. Alert A12/0561/17 · reported by Germany · Apr 28, 2017 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateFollowing the update of the control unit coding, the coding parameters of the control unit could be defective.This could give rise to various unplanned reactions in the vehicle: the wrong airbag could be triggered in the event of an accident, the airbag control unit may not recognise the belt buckle status, the engine control unit could be coded with a false maximum speed or various assistance systems may not function. Alert A12/0457/17 · reported by Germany · Apr 14, 2017 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe power-assisted steering control units may have been fitted with defectively welded contacts.As a result, a permanent electrical connection between the contacts cannot be guaranteed, which could lead to loss of support to the power-assisted steering and thus an increased risk of accidents. Alert A12/0082/17 · reported by Germany · Jan 27, 2017 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe connection between the high-pressure pipe from the fuel rail and the high-pressure pump may loosen.If fuel leaks onto the road as a result, it could increase the risk of accidents for following vehicles. Alert A12/0617/16 · reported by Germany · May 20, 2016 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateA bolt fixing the front seats is inadequately tightened, increasing the risk of injury for the passengers in the event of an accident. Alert A12/0966/15 · reported by Germany · Aug 7, 2015 · Measures

Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateIt is possible that the control unit for the seat heating was not fitted properly to the seat frame in the vehicles affected.This might lead to interference between that control unit and the passenger presence detector, as a result of which a child seat might be incorrectly identified as an adult and the front passenger airbag thereby activated. Alternatively, an adult might be identified as a child seat and the passenger airbag thereby deactivated. As a result, in the event of an accident where the airbags are deployed, there might be an increased risk of injury for the passenger. Alert A12/0788/15 · reported by Germany · Jun 26, 2015 · Measures

Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe crash sensors on the 'B' pillars were not screwed correctly into place in the vehicles affected.In the event of a side impact this might possibly result in the side restraint systems being triggered either too late or not at all, possibly leading to an increased risk of injury for the driver and passengers. Alert A12/0789/15 · reported by Germany · Jun 26, 2015 · Measures

Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe gasket seal for the engine's chain tensioner may display incorrect settling behaviour.Over time, this may result in the chain tensioner detaching from the threaded hole on the cylinder head and the leakage of engine oil. The loss of large amounts of engine oil may contaminate the road, leading to a possible hazard for traffic following behind. Alert A12/2167/14 · reported by Germany · Jan 9, 2015 · Measures

Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe steering coupling locking mechanism may not have been correctly fitted during vehicle manufacture.This could restrict the steering of the vehicle and in extreme cases may lead to loss of steering control. Alert A12/1627/14 · reported by Germany · Oct 17, 2014 · Measures

Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

How often does the 2014 Mercedes-Benz C-Class fail its MOT?

22.3% of 26,581 MOT tests in 2023 on Mercedes-Benz C-Classs first registered in 2014 were a fail6.0 points better than the average car of the same age
  1. Tyres36%
  2. Suspension30%
  3. Brakes24%
  4. Lights and electrics18%
  5. Exhaust, emissions and leaks12%
  6. Visibility (windscreen, wipers, mirrors)8%

Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2014, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.

What do 2014 Mercedes-Benz C-Class owners report?

12 of the 284 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

The electronic steering lock (ESL) system on my 2014 Mercedes-Benz C250 failed without warning, leaving the vehicle completely unable to start. When attempting to start the vehicle, the key would insert but the vehicle would not crank or start, and the steering lock malfunction prevented normal operation of the vehicle. The vehicle became stranded and inoperable. This failure created a safety risk because the vehicle could not be moved and left me stranded unexpectedly. If this failure were to occur in an unsafe area or emergency situation, it could place the driver and passengers at risk…
SteeringNHTSA complaint 11736140 · May 6, 2026
The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was difficult to start. Additionally, the steering wheel was difficult to turn to the left or the right. The vehicle was eventually started and driven to a dealer; however, after the vehicle was parked and turned off, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The dealer replaced the battery however, the vehicle failed to start. The contact stated that the dealer then traced the failure to an anti-theft sensor that shut off the vehicle to deter vehicle theft. The vehicle…
Electrical SystemNHTSA complaint 11723624 · Mar 11, 2026
Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left stranded
Steering, Electrical SystemNHTSA complaint 11719778 · Feb 23, 2026
my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions
EngineNHTSA complaint 11716648 · Feb 9, 2026
The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driver’s side interior door latch detached. The contact had to reach through the front driver’s side window to open the front driver's side door using the exterior door handle. No warning lights were illuminated. The vehicle remained at the residence. A dealer was contacted and informed the contact that there was an unknown recall related to the failure; however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the…
StructureNHTSA complaint 11709762 · Jan 8, 2026
The contact owns a 2014 Mercedes-Benz C-250. The contact stated that the driver’s side seat air bag warning light was illuminated. The air bag was visible through the seat and was able to be moved manually. The vehicle was taken to a certified mechanic but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V010000 (Air Bags); however, the VIN was not included in the recall, and the recall referenced the front passenger’s seat air bag. The manufacturer was not informed of the failure. The failure mileage was approximately 111,300.
Air BagsNHTSA complaint 11700868 · Nov 21, 2025
I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not break at all. The car turned off, no warning lights nothing, and I continued to hit the break and the car would not stop, then all of a sudden it came to a stop almost colliding within inches of hitting the Semi-Truck in front of me. This is the second time in one year that this has happened to me, I have had the car checked out the first time last year immediately, and even paid to diagnose it, nothing, I had the brakes and rotors replaced last June of 2024 when this happened…
Service Brakes, EngineNHTSA complaint 11690125 · Sep 27, 2025
The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the cost of the repair. The approximate failure mileage was 64,000.
Air BagsNHTSA complaint 11683642 · Aug 28, 2025
My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error. Looking online it appears that my problem is exactly like the problem described in a NHTSA report on 2012-2015 W204 and W172 vehicles(C250 and SLK250) equipped with the M271 engine. I would like NHTSA assistant in getting my Mercedes Benz W024 C250, VIN [XXX] included as part of extended recall of the same car and engine and repaired. If more information is needed, please contact me. [XXX]…
EngineNHTSA complaint 11672484 · Jul 10, 2025
The left rear subframe separated from the main frame causing the car to pull to the left when braking. I had an episode where I was stopping for a traffic light and the car started fishtailing and I almost lost control of the car. Following this episode, I took the car to a mechanic who advised me that the car was unsafe to drive. My mechanic also told me that he has repaired a number of these vehicle with the same problem, and that Mercedes Benz has extended their warranty from 4 years 50,000 miles to 20 years unlimited mileage. They did the extension after someone filed a class action suit…
SuspensionNHTSA complaint 11640936 · Feb 5, 2025
A known issue by many mB owners related to Steering Wheel Lock or ESL system. Car will not start due to a known defect related to a part installed inside the steering wheel preventing owners from starting car safely and to get to destination safely.
Steering, Electrical SystemNHTSA complaint 11626338 · Nov 20, 2024
I was driving on the highway my car sort of hesitated for a brief second then continued on as if nothing about one mile later my car began to slow down while I was in traffic so asap I pulled over at this point I could only go about 40 miles per hour which was very terrifying at that time it came a complete stop. After restarting the car 3-4 times it stayed running I continue home which was about 12 miles from my current location. For the next few days I did not go any where. I then had an appointment to have the 80,000 mile maintenance I mentioned the problem I was then told I need a throttle…
Unknown Or Other, Engine, Fuel/Propulsion SystemNHTSA complaint 11601521 · Jul 12, 2024

Mercedes-Benz guides on CarHooq

2014 Mercedes-Benz C-Class: questions owners ask

Is the 2014 Mercedes-Benz C-Class reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 284 complaints with NHTSA about the 2014 Mercedes-Benz C-Class; the most common categories were air bags (156, 54.9%), steering (35, 12.3%), electrical system (26, 9.2%). There are no safety recalls listed for this model year. 20 complaints mention a crash, 4 mention a fire, 17 injuries were reported.

What are the most common problems with the 2014 Mercedes-Benz C-Class?

Across 284 owner complaints filed with NHTSA, the categories mentioned most often are air bags (54.9% of complaints), steering (12.3% of complaints), electrical system (9.2% of complaints), engine (8.8% of complaints), structure (8.5% of complaints). One complaint can name several components.

Does the 2014 Mercedes-Benz C-Class have any recalls?

As of October 2026, NHTSA lists no safety recalls for the 2014 Mercedes-Benz C-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.

Why is the airbag light on in my 2014 Mercedes-Benz C-Class?

18 of the 284 owner complaints NHTSA has on file for the 2014 Mercedes-Benz C-Class (6.3%) describe airbag warning lights or airbag faults. One owner wrote: "I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact." (NHTSA complaint 11507530, February 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Does the 2014 Mercedes-Benz C-Class have rust or paint problems?

13 of the 284 owner complaints NHTSA has on file for the 2014 Mercedes-Benz C-Class (4.6%) describe rust, corrosion or peeling paint. One owner wrote: "2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced ." (NHTSA complaint 11514058, March 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why won't my 2014 Mercedes-Benz C-Class start?

10 of the 284 owner complaints NHTSA has on file for the 2014 Mercedes-Benz C-Class (3.5%) describe the car failing to start. One owner wrote: "My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error." (NHTSA complaint 11672484, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why is the check engine light on in my 2014 Mercedes-Benz C-Class?

10 of the 284 owner complaints NHTSA has on file for the 2014 Mercedes-Benz C-Class (3.5%) describe the check engine light coming on. One owner wrote: "My Mercedes Benz 2014 W204 C250 initially had a noise during startup. The startup noise became louder and now my car does not start. Also, the check engine light indicate a cam shaft position sensor error." (NHTSA complaint 11672484, July 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does my 2014 Mercedes-Benz C-Class stall, lose power or shut off while driving?

9 of the 284 owner complaints NHTSA has on file for the 2014 Mercedes-Benz C-Class (3.2%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "The driver's side interior door handle became disengaged as I was trying to open the door so I was momentarily trapped inside." (NHTSA complaint 11597583, June 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own C-Class

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2014 only.

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