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2025 Mercedes-Benz C-Class problems, recalls and owner complaints
What the 2025 Mercedes-Benz C-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 2safety recalls
- 4owner complaints
- 0crash reports
- 0fire reports
- 0injuries reported
4 complaints, against an average of 201 for the other 14 Mercedes-Benz C-Class model years.
Every Mercedes-Benz C-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2025 Mercedes-Benz C-Class?
The components named most often in the 4 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2025 Mercedes-Benz C-Class been recalled?
2 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electrical System: Instrument Cluster/Panel Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Fix: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Seat Belts: Front Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
Risk: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.
Is the 2025 Mercedes-Benz C-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSABolting of Steering Coupling
Risk: Mercedes-Benz AG has determined that on certain C-Class (206 platform) GLC (254 platform) and EQE (295 platform) vehicles the bolting of the steering coupling might not meet specifications.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will rework the bolting of the steering coupling on the affected vehicles.
UK DVSASRPC2506 - Driver seat belt fittingDriver seat belt fitting
Risk: Mercedes-Benz AG has determined that on certain C-Class (206 platform) vehicles the safety cap of the seatbelt end fitting on the driver seat might not be installed correctly.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the safety cap of the seat belt end fitting on the affected vehicles and rework it if necessary.
EU Safety GateThe wheel bolts were not tightened in accordance with the torque specifications.The bolts and the wheel assembly could detach while the vehicle is in motion, increasing the risk of accidents.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 18/05/2026
EU Safety GateA manufacturing defect in the steering coupling may lead to loosen mechanical connection between the steering wheel and the steering box,…A manufacturing defect in the steering coupling may lead to loosen mechanical connection between the steering wheel and the steering box, leading to a loss of steering and increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe safety cap on the end mount of the seat belt of the passenger seat may not be correctly installed.The safety cap could become detached over the life of the vehicle, and the belt would no longer be fixed in its anchorage. In the event of abrupt deceleration or in the event of an accident, the belt may no longer have a restraining effect, thereby increasing the risk of accident/injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2025 Mercedes-Benz C-Class owners report?
4 of the 4 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The 2025 c300 rwd sedan was parked outside for about an hour. After getting back into the car and reversing, the rear camera would not display. The camera/parking interface was activated however there was an error symbol where the camera image is displayed, with a camera crossed through. Restarting the car, shifting back into drive, and stowing the camera did not restore the rear camera image. The camera deploys upon reversing and the lens/housing is clean. The image is not displayed in the driver display. This is unacceptable and another software issue that causes intermittent equipment…
The panoramic sunroof unexpectedly shattered while the vehicle was parked in my driveway overnight. There was no collision, impact, weather event, vandalism, or any other external cause that could explain the failure. The damaged sunroof remains available for inspection upon request, and security camera footage from my property shows no outside influence that could have caused the glass to break. The unexpected failure of the panoramic sunroof created a significant safety risk. Had this occurred while I was driving, shattered glass could have fallen into the vehicle, potentially causing injury…
After driving the 2025 c300 sedan and leaving it parked for an hour or two, I come back to the car and turn it on. Neither the central screen or drivers screen were operable. The engine, interior lighting, sounds, and other systems were working however all the screens were completely dead. The car had no speedometer, gear selection, park brake, A/C control, or any function. This is the second time it has happened first on 02/12/2026 and then today on 03/17/2026. After locking the car and leaving it alone for an hour, functions restart normally. This is unacceptable and has already happened…
VEHICLE IS NEW TO ME AS OF JAN 6, 2026. THE BRAKES ARE SPONGY, BUT WHEN THE CAR SHIFTS FROM D3 TO D2, IT RELEASES AND UNLESS I PRESS THE BRAKE AGAIN IT WOULD GLIDE INTO AN INTERSECTION OR INTO THE VEHICLE IN FRONT OF ME. THIS HAS BEEN LOOKED AT BY MY SELLING DEALER THREE TIMES AND ANOTHER DEALER ONE MORE TIME. BRAKES HAVE BEEN FLUSHED, ELECTRONIC BOX HAS BEEN EXCHANGED BUT THE PROBLEM STILL IS PRESENT. I AM CONCERNED THAT I MAY HAVE A MAJOR BRAKE FAILURE. I FOUND OUT THERE HAVE BEEN MANY SIMILAR REPORTS OF THIS CONDITION BUT MERCEDES IS DOING NOTHING ABOUT IT. PLEASE FEEL FREE TO CALL ME.
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2025 Mercedes-Benz C-Class: questions owners ask
Is the 2025 Mercedes-Benz C-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 4 complaints with NHTSA about the 2025 Mercedes-Benz C-Class; the most common categories were back over prevention (2, 50%), electrical system (1, 25%), service brakes (1, 25%). There are 2 safety recalls.
What are the most common problems with the 2025 Mercedes-Benz C-Class?
Across 4 owner complaints filed with NHTSA, the categories mentioned most often are back over prevention (50% of complaints), electrical system (25% of complaints), service brakes (25% of complaints), structure (25% of complaints), vehicle speed control (25% of complaints). One complaint can name several components.
Does the 2025 Mercedes-Benz C-Class have any recalls?
Yes. NHTSA lists 2 recalls for the 2025 Mercedes-Benz C-Class; the most recent (campaign 26V281000, 2026-05-01) concerns Electrical System: Instrument Cluster/Panel. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own C-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2025 only.