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2023 Mercedes-Benz EQB-Class problems, recalls and owner complaints
What the 2023 Mercedes-Benz EQB-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 96owner complaints
- 1crash report
- 0fire reports
- 0injuries reported
The most complained-about Mercedes-Benz EQB-Class year on file: 96 complaints, against an average of 18 for the other 2 model years.
Every Mercedes-Benz EQB-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Mercedes-Benz EQB-Class?
The components named most often in the 96 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Mercedes-Benz EQB-Class owners describe?
Found by reading the text of all 96 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 Mercedes-Benz EQB-Class been recalled?
NHTSA lists no safety recalls for the 2023 Mercedes-Benz EQB-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2023 Mercedes-Benz EQB-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSASRPC2500 – Update battery management system control unit software
Risk: Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%.
UK DVSASRPC2404 – Backup function of steering software
Risk: On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Fix: Update the software of the electric steering on the affected vehicles.
UK DVSAOn affected vehicles the material properties of the upper B-Pillar and the Beltline trim may not meet the specifications.
Risk: On affected vehicles the material properties of the upper B-Pillar and the Beltline trim may not meet the specifications.
Fix: Replace the B-Pillar and Beltline trim.
EU Safety GateDue to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery…Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery might lead to a thermal event. There is a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA short circuit can occur in the high-voltage battery.This can lead to a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering software may not correctly activate the fallback level in the event of a hardware failure.This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Update of the electric steering software; Date of entry into force: Unknown; Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Mercedes-Benz EQB-Class owners report?
12 of the 96 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle: 2023 Mercedes-Benz EQB 350 4MATIC Recall Reference: NHTSA Campaign #26V073 / High-Voltage Battery Fire Hazard My vehicle is subject to an active safety recall concerning internal high-voltage battery failure that poses a direct risk of a vehicle fire while driving or parked. The manufacturer has instructed owners to limit battery charging to a maximum of 80% and to park the vehicle outside away from structures due to fire hazards. On October 20, 2026, Mercedes-Benz USA Customer Retention Management formally notified me in writing that the estimated remedy/parts availability date for…
My 2023 Mercedes-Benz EQB250 (VIN: [XXX]) is currently sidelined at Mercedes-Benz of Pompano with a dangerous High-Voltage system failure that causes an immediate cascade error of the Electronic Stability Program (ESP) and vehicle braking systems. The technician verified the codes match Mercedes Service Bulletin LI42.45-P-079407 for an HV DC/DC Converter defect and matched my serial number to the bad batch. The vehicle simultaneously carries an active Federal Safety Recall for an internal High-Voltage Battery Pack explosion/fire risk (NHTSA Campaign 26V073). Mercedes-Benz USA Corporate (Case…
The rear liftgate glass (backlite) of the vehicle shattered spontaneously while the vehicle was parked and unoccupied inside a closed parking garage on 09/30/2026. There was no break-in, no impact, no vandalism, and no warning lamps, messages, or other symptoms prior to the failure. The entire tempered-glass pane crazed and partially collapsed with no visible point of impact, consistent with spontaneous tempered-glass failure caused by a nickel sulfide inclusion, a documented glass manufacturing defect. The failed glass is being replaced through the owner's insurance by Safelite AutoGlass. The…
My vehicle battery overheated. The dealership was unable to identify the cause. I have since learned there is a battery recall on this make and model, and I believe the recall needs to be expanded to include my vehicle and the overheating was likely caused by the battery failing.
I own a 2023 Mercedes-Benz EQB 300 4MATIC. My vehicle has multiple unresolved high-voltage battery safety recalls. Recall 25V050/MBUSA campaign 2025040005 concerns a potential internal battery-cell short circuit and fire risk. I had the BMS software update performed, but Mercedes later issued recall 26V073 because the software remedy was not considered sufficient for all affected vehicles. Recall 26V073 requires complete high-voltage battery replacement. Until that repair is completed, Mercedes instructs owners to park outside and away from structures and limit charging to 80%. My vehicle also…
The affected component is the high-voltage traction battery and related battery management and bus-bar connection systems. My vehicle is available for inspection upon request. I am reporting a safety concern because my vehicle is subject to NHTSA Recall 25V050, which identifies a risk that the high-voltage battery could fail internally and cause a fire while parked or driving. It is also subject to NHTSA Recall 25V487, which identifies a defect involving the high-voltage battery bus-bar connection that may cause a sudden loss of drive power without warning. A battery fire could endanger…
There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventually closed the entire highway and dragged the…
My 2023 Mercedes-Benz EQB is included in the high-voltage battery fire recall (NHTSA campaign 26V073). The recall states the battery cells may fail internally at a high state of charge, causing an internal short circuit and a potential fire whether the vehicle is parked or being driven, with no advance warning while parked. As interim safety measures, Mercedes-Benz instructed me to limit charging to 80% and to park the vehicle outdoors, away from structures. These restrictions materially impair the vehicle's use: I cannot charge to full capacity and cannot park in my garage due to the fire…
I am reporting a significant safety concern regarding my 2023 Mercedes-Benz EQB. While my specific VIN has not been included in the current high-voltage battery fire risk recall (NHTSA Campaign 26V073000), my vehicle is a 2023 model that shares the identical high-voltage battery architecture, manufacturing window, and platform design as the approximately 12,000 EQB vehicles officially recalled due to an internal defect that causes sudden, unpredictable battery fires. As a vehicle owner, I am now experiencing deep, well-founded anxiety regarding the safety of this vehicle. Due to the proximity…
I am requesting that my 2023 Mercedes‑Benz EQB be added to the recall associated with high‑voltage battery safety issues. My vehicle is exhibiting the same symptoms described in NHTSA Recall No. 26V073000, but my VIN is not currently included. I was instructed not to fully charge the vehicle and warned that it may pose a fire hazard if parked inside my garage. These warnings indicate a serious safety defect involving the high‑voltage battery system. The vehicle cannot be safely stored at my residence, and its normal operation is substantially impaired. The safety risk is significant: the…
The contact owns a 2023 Mercedes-Benz EQB 300. The contact stated that his wife was parking inside the garage, and the brake pedal was depressed she felt the brake pedal was vibrating, and the vehicle then accelerated independently. The contact stated that after several times depressing the brake pedal, the vehicle was able to come to a stop. It was unknown if the warning lights illuminated. On a separate occasion, the contact was driving at 5 MPH coming to a stop, the brake pedal was released and felt abnormal vibration; the vehicle then accelerated independently. The vehicle jumped the curb…
Within one week of car purchase, the car is alerting that the SRS system is not working and it needs to be taken to a dealership. Dealership doesn't have am timeline on when they will be able to fix it.
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2023 Mercedes-Benz EQB-Class: questions owners ask
Is the 2023 Mercedes-Benz EQB-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 96 complaints with NHTSA about the 2023 Mercedes-Benz EQB-Class; the most common categories were electrical system (74, 77.1%), fuel/propulsion system (17, 17.7%), engine (10, 10.4%). There are no safety recalls listed for this model year. 1 complaint mentions a crash.
What are the most common problems with the 2023 Mercedes-Benz EQB-Class?
Across 96 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (77.1% of complaints), fuel/propulsion system (17.7% of complaints), engine (10.4% of complaints), power train (6.3% of complaints), forward collision avoidance (4.2% of complaints). One complaint can name several components.
Does the 2023 Mercedes-Benz EQB-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2023 Mercedes-Benz EQB-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Have any 2023 Mercedes-Benz EQB-Class vehicles caught fire?
18 of the 96 owner complaints NHTSA has on file for the 2023 Mercedes-Benz EQB-Class (18.8%) describe the car catching fire or melting wiring. One owner wrote: "The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time." (NHTSA complaint 11750095, July 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Has the 2023 Mercedes-Benz EQB-Class had high-voltage battery or EV system failures?
9 of the 96 owner complaints NHTSA has on file for the 2023 Mercedes-Benz EQB-Class (9.4%) describe high-voltage battery or electric drive system failures. One owner wrote: "BATTER RECALL FIRE SAFETY: I have a 2023 Mercedes-Benz EQB 250+ affected by NHTSA safety recall 26V073. Mercedes has acknowledged that the high-voltage battery can fail internally and cause a fire." (NHTSA complaint 11760604, August 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the battery range dropping on my 2023 Mercedes-Benz EQB-Class?
3 of the 96 owner complaints NHTSA has on file for the 2023 Mercedes-Benz EQB-Class (3.1%) describe electric range loss or high-voltage battery degradation. One owner wrote: "This complaint documents three deficiencies in Mercedes-Benz's recall response for recalls 25V487 and 26V073. First, the BMS software update applied under 25V050 reduced my vehicle's range by approximately 20% and degraded charging performance without…" (NHTSA complaint 11733927, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own EQB-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only.