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2024 Mercedes-Benz EQB-Class problems, recalls and owner complaints
What the 2024 Mercedes-Benz EQB-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 14owner complaints
- 4crash reports
- 0fire reports
- 0injuries reported
The least complained-about Mercedes-Benz EQB-Class year on file: 14 complaints, against an average of 59 for the other model years.
Every Mercedes-Benz EQB-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2024 Mercedes-Benz EQB-Class?
The components named most often in the 14 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2024 Mercedes-Benz EQB-Class owners describe?
Found by reading the text of all 14 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2024 Mercedes-Benz EQB-Class been recalled?
NHTSA lists no safety recalls for the 2024 Mercedes-Benz EQB-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2024 Mercedes-Benz EQB-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSASRPC2500 – Update battery management system control unit software
Risk: Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%.
UK DVSASRPC2404 – Backup function of steering software
Risk: On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Fix: Update the software of the electric steering on the affected vehicles.
EU Safety GateDue to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery…Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery might lead to a thermal event. There is a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA short circuit can occur in the high-voltage battery.This can lead to a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe pyrofuse casing may move while the vehicle is in motion, potentially damaging cables.As a result, the pyrofuse could fail during an accident or cause the separator piston to dislodge into the driver’s footwell, increasing the risk of injury. Additionally, in plug-in hybrid and electric vehicles, cable damage could lead to high-voltage system failure and loss of power without warning, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering software may not correctly activate the fallback level in the event of a hardware failure.This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Update of the electric steering software; Date of entry into force: Unknown; Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2024 Mercedes-Benz EQB-Class owners report?
12 of the 14 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
I am currently leasing a 2024 Mercedes-Benz EQB 250+. The vehicle displayed a warning related to the high-voltage battery system, indicating a potential malfunction and safety risk. I was advised that there may be an issue involving the high-voltage battery that could lead to battery failure and/or an increased risk of fire. Due to this warning, I no longer feel the vehicle is safe to operate or park near my home or other structures. The warning first appeared on the vehicle's dashboard while the vehicle was in normal use. The condition creates a significant safety concern because a…
I was driving very slowly down a residential side street and started to pull over to the right side to park behind a car. This parking spot was on a slight incline and the curb was made up of two slanted cobblestones. After I moved in to position within about 2 ft from the car in front of me, my car quickly accelerated and slammed in to it. While I did not notice it at the time, after noticing the nature of the damage to both cars, it appeared as though the car may have tried to swerve from the curb. I believe the front sensors detected there was something in the way and the car swerved left…
I own a 2024 Mercedes-Benz EQB 300 4MATIC, VIN [XXX], manufactured in XXX. I am requesting a formal safety review regarding NHTSA recall 26V073, involving potential high-voltage battery fires. The official NHTSA recall report lists XXX, as the last affected vehicle production date. However, page 5 states that the supplier production correction became effective for vehicles produced from XXX onward. My vehicle was manufactured between these dates but does not appear to qualify for the replacement recall. I do have multiple battery charging failures. I have reached out to benz as well. Please…
Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the risks my vehicle can present directly from Mercedes. I have had my vehicle in the service department two times in two months for this same issue. My vehicle is overheating while charging.
I am submitting this complaint regarding a serious safety issue involving my vehicle. For an extended period of time, this vehicle has experienced recurring starting failures. On multiple occasions, the vehicle would not start, requiring service visits to the dealership. Despite repeated repair attempts, the dealership was unable to identify the root cause of the problem and typically performed only software updates. I was repeatedly informed that no specific defect could be found.Recently, the issue escalated into a much more dangerous event. While driving, the engine suddenly shut down…
Electrical System/Climate Control/Energy Management DESCRIPTION OF PROBLEM: On XXX, I exited my 2024 Mercedes-Benz EQB 250+ at a parking lot in [XXX] to briefly enter a business. I left the vehicle running in Park and I took the key fob with me and left the climate control (AC) active. Three occupants remained inside the car: my wife, son, and dog. Without any warning, alert, or notification to the remaining occupants, the car automatically shut down its drivetrain and climate control system after approximately 5 to 10 minutes of idle time. The interior temperature in TX in summer conditions…
My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states “A change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.” This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 31, 2024 with the defect. I believe my car should be…
My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehicle is safe to park in my attached garage or charge…
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no…
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no…
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was…
For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.
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2024 Mercedes-Benz EQB-Class: questions owners ask
Is the 2024 Mercedes-Benz EQB-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 14 complaints with NHTSA about the 2024 Mercedes-Benz EQB-Class; the most common categories were electrical system (9, 64.3%), engine (3, 21.4%), forward collision avoidance (1, 7.1%). There are no safety recalls listed for this model year. 4 complaints mention a crash.
What are the most common problems with the 2024 Mercedes-Benz EQB-Class?
Across 14 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (64.3% of complaints), engine (21.4% of complaints), forward collision avoidance (7.1% of complaints), fuel/propulsion system (7.1% of complaints), service brakes (7.1% of complaints). One complaint can name several components.
Does the 2024 Mercedes-Benz EQB-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2024 Mercedes-Benz EQB-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why does my 2024 Mercedes-Benz EQB-Class accelerate unexpectedly or surge?
3 of the 14 owner complaints NHTSA has on file for the 2024 Mercedes-Benz EQB-Class (21.4%) describe unexpected or sudden acceleration, or surging. One owner wrote: "At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver." (NHTSA complaint 11720017, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own EQB-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2024 only.