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2024 Mercedes-Benz EQS SUV problems, recalls and owner complaints

What the 2024 Mercedes-Benz EQS SUV has been recalled for and what owners report, from official government data. Updated October 25, 2026.

  • 0safety recalls
  • 10owner complaints
  • 0crash reports
  • 1fire report
  • 7injuries reported

The most complained-about Mercedes-Benz EQS SUV year on file: 10 complaints, against an average of 1 for the other 1 model year.

Every Mercedes-Benz EQS SUV model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2024 Mercedes-Benz EQS SUV?

The components named most often in the 10 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Structure3 (30%)
  2. Electrical System2 (20%)
  3. Forward Collision Avoidance2 (20%)
  4. Service Brakes2 (20%)
  5. Fuel/Propulsion System1 (10%)
  6. Lane Departure1 (10%)
  7. Power Train1 (10%)
  8. Steering1 (10%)

What symptoms do 2024 Mercedes-Benz EQS SUV owners describe?

Found by reading the text of all 10 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2024 Mercedes-Benz EQS SUV been recalled?

NHTSA lists no safety recalls for the 2024 Mercedes-Benz EQS SUV as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.

Is the 2024 Mercedes-Benz EQS SUV recalled in the UK or Europe?

Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.

UK DVSASRPC2408 - Memory Overflow Battery Management SystemMemory Overflow Battery Management System Recall R/2024/257 · Jun 26, 2024 · built Feb 2023 to May 2024 · Risk and fix

Risk: On affected vehicles the software of the battery management system might lead to a shutdown of the high voltage system in specific situations resulting in an unannounced loss of propulsion.

Fix: Update the battery management system software.

Check on GOV.UK

UK DVSASystem protection Recall R/2024/130 · Mar 25, 2024 · built Feb 2023 to Oct 2023 · Risk and fix

Risk: On certain vehicles some 80A fuses installed might not meet requirements.

Fix: Replace the respective main fuse boxes on the affected vehicles.

Check on GOV.UK

EU Safety GateA fuse may be faulty, which can lead to engine failure or impairment of the restraint functions and instrument cluster.This increases the risk of an accident, injuries and fire. Alert A12/00939/24 · reported by Germany · Apr 19, 2024 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

What do 2024 Mercedes-Benz EQS SUV owners report?

10 of the 10 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

At vehicle mileage 11,308 with original tires and traveling at highway speed of approximately 70 miles per hour on an interstate highway, the right rear tire suffered a catastrophic, sudden blowout. The loss of control placed the vehicle and its occupants in immediate danger of collision with surrounding highway traffic. The vehicle was towed to Mercedes-Benz of Hilton Head where both rear tires were found to have worn excessively on the inside of the tire due to excessive negative camber built into the factory suspension geometry. Ten days after the blowout, we presented the vehicle to…
WheelsNHTSA complaint 11756434 · Aug 12, 2026
we list the car on 2024 in the same year, EQS450+ 2024 model from S.M Dealer. In a few months after drove the car , I notice about the break having the problem, I took the car to S.M repair center,. Then again, a few months after the same problem, then Mr. Antonio Aranda, the service advisor, has indicated that the car break has been ok and there is no issue. We took the care gain, we had the same problem, and we have told by the same person that there are 2 recalls for this car, I asked why they didn't tell me about the recall, and got no respond. For the 3rd time I took the car to them with…
Steering, Electrical System, Service BrakesNHTSA complaint 11743069 · Jun 9, 2026
2024 Mercedes-Maybach S 580 4MATIC, VIN [XXX] , sold to me on 01/21/2026 by Peoria Motor Company LLC d/b/a Mercedes-Benz of [XXX] for $144,995, financed by Mercedes-Benz Financial Services. The dealer's Certified Pre-Owned Inspection Report is dated 01/28/2026 — seven days AFTER contract and one day AFTER the vehicle was shipped to me in California — meaning no valid CPO inspection existed at sale. The dealer's own Service Invoice XXX dated 01/06/2026 shows Line G "rear bumper damage — Recommended NOT Performed," confirming the dealer knew of unrepaired damage and sold the vehicle anyway…
Unknown Or OtherNHTSA complaint 11736672 · May 8, 2026
On [XXX] at approximately [XXX] PDT, a 2024 Mercedes-Benz EQS SUV 450+ caught fire at an intersection in Irvine, California. The vehicle was being driven normally. It was NOT charging. It was NOT in a collision. It was stopped at the intersection when the fire began. There was no warning. Four occupants were inside: the driver (age [XXX] ), two minor children (ages [XXX] and [XXX] ), and one elderly passenger (age [XXX] ). All four escaped, but narrowly — the rear child safety locks barely released in time for the children to exit. The vehicle sustained catastrophic cabin burn-through and is a…
Power Train, Electrical System, Fuel/Propulsion SystemFireNHTSA complaint 11730842 · Apr 13, 2026
Trunk opening and closing without warning. First incident occurred when sunroof was open and wouldn't close. Trunk would randomly open even when the car was parked and locked. Trunk opened when car was off and parked and pinned my 5 year old son between the trunk and our garage door. Trunk closed without warning and almost decapitated my husband and son Additionally, the door handles on the exterior of the car are constantly closing on our hands, pinching fingers and hands.
StructureNHTSA complaint 11724493 · Mar 15, 2026
The EQS450's delivery was taken from the sonic walnut creek CA dealer on [XXX], the vehicle has ACC and brake assists malfunctioning issues. Phantom braking issues. On [XXX], I was traveling on Interstate at 70-75 mph with no nearby vehicles when the car suddenly braked as if there was a pending collision. It was very scary, it was so violent I thought I had hit something in the road, but it was a clear, dry, sunny day with no road hazards, obstacles or anything else that would have caused it. My wife’s head whipped back and forth, resulting in an enduring headache for her through the rest of…
Forward Collision Avoidance, Lane DepartureNHTSA complaint 11668604 · Jun 23, 2025
Sunroof glass spontaneously shattered while driving. No rocks or other vehicles were around
StructureNHTSA complaint 11668659 · Jun 23, 2025
Driving approx 45mph on a highway without any cars nearby. Sunroof spontaneously exploded. All of the sunroof glass instantly demolished without anything hitting it.
Unknown Or OtherNHTSA complaint 11644135 · Feb 21, 2025
Panoramic Sunroof imploded and sent shattered glass shards in to the car while driving at normal speed.
StructureNHTSA complaint 11643997 · Feb 20, 2025
My Mercedes EQS 580 Sedan has had numerous "phantom" braking issues since purchase on [XXX]. While driving on Interstate the vehicle has hard braked multiple times like it was sensing an imminent collision though no collision was imminent. This puts the lives of other motorists and myself in danger. In addition to Interstate driving, the "phantom" braking has occurred several times when leaving a 4way stop. It again appears to sense an imminent collision when none does not exist. i have reached out to the Mercedes Benz Corporate USA offices several times. I was told a resolution to my request…
Service Brakes, Forward Collision AvoidanceNHTSA complaint 11629950 · Dec 10, 2024

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2024 Mercedes-Benz EQS SUV: questions owners ask

Is the 2024 Mercedes-Benz EQS SUV reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 10 complaints with NHTSA about the 2024 Mercedes-Benz EQS SUV; the most common categories were structure (3, 30%), electrical system (2, 20%), forward collision avoidance (2, 20%). There are no safety recalls listed for this model year. 1 mentions a fire, 7 injuries were reported.

What are the most common problems with the 2024 Mercedes-Benz EQS SUV?

Across 10 owner complaints filed with NHTSA, the categories mentioned most often are structure (30% of complaints), electrical system (20% of complaints), forward collision avoidance (20% of complaints), service brakes (20% of complaints), fuel/propulsion system (10% of complaints). One complaint can name several components.

Does the 2024 Mercedes-Benz EQS SUV have any recalls?

As of October 2026, NHTSA lists no safety recalls for the 2024 Mercedes-Benz EQS SUV. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.

Can the sunroof on the 2024 Mercedes-Benz EQS SUV shatter or fail?

3 of the 10 owner complaints NHTSA has on file for the 2024 Mercedes-Benz EQS SUV (30%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "Driving approx 45mph on a highway without any cars nearby. Sunroof spontaneously exploded. All of the sunroof glass instantly demolished without anything hitting it." (NHTSA complaint 11644135, February 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own EQS SUV

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2024 only.

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