2025 Mercedes-Benz EQS SUV problems, recalls and owner complaints

What the 2025 Mercedes-Benz EQS SUV has been recalled for and what owners report, from official government data. Updated October 25, 2026.

2safety recalls
1owner complaint
0crash reports
0fire reports
0injuries reported

The least complained-about Mercedes-Benz EQS SUV year on file: 1 complaints, against an average of 10 for the other model years.

Every Mercedes-Benz EQS SUV model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2025 Mercedes-Benz EQS SUV?

The components named most often in the 1 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

Power Train1 (100%)

Has the 2025 Mercedes-Benz EQS SUV been recalled?

2 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.

Back Over Prevention: Warnings: External/Pedestrian Alert Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles." NHTSA campaign 25V366000 · June 5, 2025 · Risk and fix

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (Bms/Becm): Software Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power. NHTSA campaign 24V372000 · May 28, 2024 · Risk and fix

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

What do 2025 Mercedes-Benz EQS SUV owners report?

1 of the 1 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

Complete loss of drive power while driving 25-50 mph on [XXX] Vehicle was able to coast slowly to a stop on the shoulder Multiple warnings including INOPERABLE Restarted vehicle several times, powered off vehicle for 10-30 mins, ultimately needed tow to dealership Extremely dangerous situation if it were to happen on a highway INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power TrainNHTSA complaint 11685737 · Sep 8, 2025

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2025 Mercedes-Benz EQS SUV: questions owners ask

Is the 2025 Mercedes-Benz EQS SUV reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1 complaint with NHTSA about the 2025 Mercedes-Benz EQS SUV; the most common categories were power train (1, 100%). There are 2 safety recalls.

What are the most common problems with the 2025 Mercedes-Benz EQS SUV?

Across 1 owner complaint filed with NHTSA, the categories mentioned most often are power train (100% of complaints). One complaint can name several components.

Does the 2025 Mercedes-Benz EQS SUV have any recalls?

Yes. NHTSA lists 2 recalls for the 2025 Mercedes-Benz EQS SUV; the most recent (campaign 25V366000, 2025-06-05) concerns Back Over Prevention: Warnings: External/Pedestrian Alert. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.

Check your own EQS SUV

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), retrieved October 25, 2026. Model year 2025 only.