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2024 Mercedes-Benz GLB-Class problems, recalls and owner complaints
What the 2024 Mercedes-Benz GLB-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 1safety recall
- 6owner complaints
- 0crash reports
- 0fire reports
- 0injuries reported
6 complaints, against an average of 16 for the other 6 Mercedes-Benz GLB-Class model years.
Every Mercedes-Benz GLB-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2024 Mercedes-Benz GLB-Class?
The components named most often in the 6 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2024 Mercedes-Benz GLB-Class been recalled?
1 U.S. safety recall. Repairs are free at a franchised dealer; some are done over the air.
Latches/Locks/Linkages: Doors: Lock Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Risk: A vehicle rollaway increases the risk of a crash or injury.
Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Is the 2024 Mercedes-Benz GLB-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSASRPC2418 – Surface inner tyre side wall
Risk: Mercedes-Benz AG has determined that the surface of the inner side wall of right-side installed tyres on certain GLB (247 platform) vehicles might be damaged.
Fix: As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will check the tyres on the affected vehicles and replace it if necessary.
UK DVSASRPC2404 – Backup function of steering software
Risk: On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Fix: Update the software of the electric steering on the affected vehicles.
EU Safety GateThe inner flank surface of the tyres fitted on the right side may be damaged.This can lead to leakage over the lifetime of the tyre. A sudden loss of air pressure can occur and result in a loss of driving stability, increasing the risk of accidents and injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering software may not correctly activate the fallback level in the event of a hardware failure.This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Update of the electric steering software; Date of entry into force: Unknown; Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2024 Mercedes-Benz GLB-Class owners report?
6 of the 6 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle stalls out at highway speeds. It will be in gear, shown on the dash, it will be redlining, but not move. It will stall out while the vehicle is in motion. The accelerator does not provide power to the transmission and acts as if it is in neutral. All I can do is coast to the side of the road and power off the car, open the door to provide a full power down, then restart the vehicle. This has happened over a dozen times since August 2025. Mercedes says there is no fix. It’s been in the shop more than 10 times for over 60 days. They have even sent out field engineers who cannot duplicate…
The panoramic sunroof glass on my 2024 Mercedes-Benz GLB suddenly shattered while I was driving on Interstate 20. The failure occurred without any observed impact from another vehicle, object, or roadway debris. The damaged sunroof and vehicle are available for inspection upon request.The failure occurred unexpectedly while traveling at highway speed and was accompanied by a loud explosion-like sound that resembled a gunshot. The sudden noise startled me and could have caused a loss of vehicle control. Additionally, shattered glass posed a potential risk of injury to vehicle occupants and…
Exhaust temperature sensor or harness messed up by 8k miles just bought car with only 2k miles already in the shop 2 times
Rear Camera malfunction The flap of the reversing camera opens and closes by itself during forward travel, making a loud thumb noise every time the car slows down to an intersection. No camera image is displayed in the head unit. This is a driving distraction for the operator and thus a safety issue as the sound is loud and its made constantly at every stop when you slow down. Dealer was able to reproduce and said this was normal behavior. Recommended disabling the Parktronic driving assistance feature to not engage sensors, but this in itself would be inactivating an important safety feature…
1. Transmission Problem Vehicle Rolls backwards when the gear / transmission is in "Drive". It happens in these two situations: a) I am stopped at a Traffic Light which is Red. The road is at a moderate upward incline. When the Light turns Green, and I move my foot from the Break pedal to the Accelerator to move forward, the GLB rolls backwards even though the transmission is, and has been, in "Drive". b) I am backing out of my garage. Our driveway is at a moderate Backward / Downward Decline. As I reach the point where I shift the gear into "Drive", the car still continues to roll backwards…
Every time I start my new Mercedes, the backup camera MUST recalibrate itself even if I never put the vehicle in reverse and am driving forward. This happens throughout the entire drive, every single time. The Mercedes forums all corroborate this as other models; not just the GLB, experience this. Mercedes denies anything is wrong and says this is “expected behavior for rear camera calibration”. This makes absolutely no sense why a rear camera would need to recalibrate itself on every drive even when you never place the car in reverse. Furthermore, the backup camera is the “pop out kind” so…
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2024 Mercedes-Benz GLB-Class: questions owners ask
Is the 2024 Mercedes-Benz GLB-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 6 complaints with NHTSA about the 2024 Mercedes-Benz GLB-Class; the most common categories were electrical system (2, 33.3%), engine (2, 33.3%), back over prevention (1, 16.7%). There is 1 safety recall.
What are the most common problems with the 2024 Mercedes-Benz GLB-Class?
Across 6 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (33.3% of complaints), engine (33.3% of complaints), back over prevention (16.7% of complaints), forward collision avoidance (16.7% of complaints), power train (16.7% of complaints). One complaint can name several components.
Does the 2024 Mercedes-Benz GLB-Class have any recalls?
Yes. NHTSA lists 1 recall for the 2024 Mercedes-Benz GLB-Class; the most recent (campaign 26V481000, 2026-07-24) concerns Latches/Locks/Linkages: Doors: Lock. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own GLB-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2024 only; combines NHTSA's entries for GLB and GLB 250 4MATIC.