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2017 Mercedes-Benz GLE-Class problems, recalls and owner complaints
What the 2017 Mercedes-Benz GLE-Class has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 75owner complaints
- 10crash reports
- 0fire reports
- 13%fail the UK MOT
75 complaints, against an average of 61 for the other 10 Mercedes-Benz GLE-Class model years.
Every Mercedes-Benz GLE-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2017 Mercedes-Benz GLE-Class?
The components named most often in the 75 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2017 Mercedes-Benz GLE-Class owners describe?
Found by reading the text of all 75 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why does my 2017 Mercedes-Benz GLE-Class stall, lose power or shut off while driving?8 owners · 10.7%
- Can the sunroof on the 2017 Mercedes-Benz GLE-Class shatter or fail?6 owners · 8%
- Why does my 2017 Mercedes-Benz GLE-Class idle rough, misfire or hesitate?3 owners · 4%
- Why does my 2017 Mercedes-Benz GLE-Class accelerate unexpectedly or surge?3 owners · 4%
- Why does water leak into my 2017 Mercedes-Benz GLE-Class?3 owners · 4%
- Why do the headlights or taillights fail on my 2017 Mercedes-Benz GLE-Class?3 owners · 4%
Has the 2017 Mercedes-Benz GLE-Class been recalled?
NHTSA lists no safety recalls for the 2017 Mercedes-Benz GLE-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2017 Mercedes-Benz GLE-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAOn affected vehicles water might accumulate in the spare wheel well.On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Risk: On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Fix: Install a water drain plug in the spare wheel well check for water infiltration and replace the fuel pump control unit if necessary.
UK DVSAOn affected vehicles water might accumulate in the spare wheel well.On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Risk: On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Fix: Install a water drain plug in the spare wheel well check for water infiltration and replace the fuel pump control unit if necessary.
UK DVSAOn affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Risk: On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Fix: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
UK DVSACoolant pump might have a leakage between the vacuum system and the coolant circuit
Risk: On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
Fix: Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAVehicles with a panoramic sunroofthe polycarbonate panel may not have been bonded correctly during a prior service repair
Risk: The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
Fix: Remove the bonded panel and install a new polycarbonate panel if required.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe communication module may be deactivated
Risk: The communication module may be deactivated
Fix: Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
UK DVSAEngine control unit software to be updated
Risk: Improve the vehicle emissions via software updates.
Fix: Update the relevant control unit's software and if necessary replace the NOx sensors.
UK DVSASoftware update to improve emissions
Risk: Improve the vehicle emissions via software updates
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace N0x sensor if necessary.
UK DVSASoftware update required to improve emissions
Risk: Improve the vehicle emissions via software updates
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace N0x sensor if necessary.
UK DVSASoftware update required to improve emissions
Risk: Improve the vehicle emissions via software updates.
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.
UK DVSAThe software of the radar control unit may not meet specification
Risk: ; The software of the radar control unit might not meet the specification
Fix: Update the software of the radar sensor control unit on the affected vehicles.
UK DVSATo achieve an improvement in the emissions via software updates
Risk: Improve the vehicle emissions via software updates.
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
UK DVSATo improve emissions of the affected vehicles.certain calibrations of functionalities must be changed in the engine management
Risk: Improve the vehicle emissions via software updates.
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
UK DVSAPotential oil leak from transmission oil cooler lines
Risk: It has been determined that it is possible that the connectors for the transmission oil cooler lines were not pressed together in accordance with specifications. As a result the transmission oil cooler lines could work loose while driving and transmission oil could leak out. Because of a deviation in the supplier's production process it is possible that the connectors on transmission oil cooler lines from two specific batches were not pressed together in accordance with specifications. In this case the vehicle could possibly lose propulsion due to oil loss in the transmission. The escaping oil could get onto the roadway thus increasing the risk of an accident for following traffic. Also it cannot be excluded that escaping transmission oil could come into contact with hot component parts of the exhaust system and ignite
Fix: Check the transmission oil cooler lines and replace them if necessary
UK DVSABonding of the windshield may be inadequateYears estimated
Risk: The bonding of the windshield in the lower area may not correspond to the specification. During a collision the bonding may fail and the windscreen may detach. This could have an adverse affect on the effectiveness of the passenger airbag.
Fix: On affected vehicles check bonding and if necessary replace windscreen.
UK DVSAEngine ecu has not been corrctly programmed
Risk: Due to an error in the engine control unit software the engine may shut down when braking from slow speeds such as pulling up at traffic lights. This may also affect the vehicles ECO start system. It will still be possible to manually restart the vehicle.
Fix: On affected vehicles update engine and transmission control units.
UK DVSAEngine may stall/stop unexpectedly
Risk: The engine may stop when braking from lower speeds right before the vehicle comes to a standstill. The concern might be interpreted by the driver as a planned engine stop as part of the automatic stop/start system and the engine will not restart after release of the brake pedal. Depending on traffic situation there could be an increased risk of collision.
Fix: Recall the vehicles that are likely to be affected and update the software.
EU Safety GateThe three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting…The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe 48V ground connection under the passenger seat may have become detached in the assembly process.This can increase electrical transition resistance at the point of connection. This can lead to an overheated ground connection and create a risk of fire.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): other; Date of entry into force: Unknown
EU Safety GateThe aluminium bolts of the steering box may break.This can lead to detachment of the steering box from the power block, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits.This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine…A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle…The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe connectors for the transmission oil cooler hoses may not have been correctly moulded.As a consequence, the transmission oil cooler hoses may work loose while the vehicle is being driven, leading to the loss of oil in the transmission and depriving the vehicle of forward propulsion.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThere may be superfluous insulation material in the lower area of the windscreen which could damage the adhesion of the windscreen.As a result, in the event of a frontal collision, the passenger airbag would not be supported by the windscreen as intended, undermining the performance of the airbag and increasing the risk of injury for the passenger.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFollowing the update of the control unit coding, the coding parameters of the control unit could be defective.This could give rise to various unplanned reactions in the vehicle: the wrong airbag could be triggered in the event of an accident, the airbag control unit may not recognise the belt buckle status, the engine control unit could be coded with a false maximum speed or various assistance systems may not function.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to incorrect functioning of the occupancy sensor system on the passenger's side, the airbag may not deploy in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2017 Mercedes-Benz GLE-Class fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2017, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2017 Mercedes-Benz GLE-Class owners report?
12 of the 75 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
2017 Mercedes-Benz GLE350, VIN [XXX]. While driving, the vehicle intermittently displays multiple warning lights/messages and the power-steering assistance intermittently becomes heavy/stiff. The warnings rapidly appear and disappear and the problem can occur repeatedly while the vehicle is being driven. Pressing/tapping around the front passenger-side floor/kick-panel area can sometimes cause the warnings to clear. The problem appears more frequently in hot daytime conditions and can occur after the vehicle has been running. The engine continues running normally during the events. The vehicle…
The contact owns a 2017 Mercedes-Benz AMG GLE43. The contact stated that while driving at an undisclosed speed, the radio screen went blank. The dealer was contacted and informed the contact that there was no recall on the VIN associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Car took off after going over railroad track, and accelerated without driver being able to control it. The breaks and steering went out as well. It’s like car was being driven remotely. Crashed into fence, and there was no warning. The car accelerated. The car bounces back and forth when brakes are on, and again last year stopped in the middle of traffic. Water damage was leaking in as well after 8 months having this car. First major incident was December 2024, but rocking and began one month after purchasing vehicle in August of 2024. Acceleration incident; December 2024: 4 months after…
The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical attention was not needed. A Police report was not filed. The contact stated that the fence was damaged. The vehicle was not diagnosed for the failure but was taken to be repaired. The contact then stated that approximately a year later while driving approximately 20-30 MPH, the brake pedal was…
Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the car just stopped . It stopped in the middle of the road impeding traffic as it stopped near a 4- way intersection at a busy time of day. The car was towed to dealer after extensive examination it was found to be a leak in rear trunk seal. There was no visible damage to seal or water damage in cargo…
I purchased a 2017 MB GLE 350 in 2022. But it’s only recently where I’ve noticed that my halogen headlights do not provide enough light on the road during night time driving. Especially in the rain. I’ve researched a bit and see that MANY consumers have complained about the headlights, but there is no solution as MB does not offer an aftermarket upgrade. I either have to drive with my high beams on,or not drive at night. The other alternative is to buy another car which is ridiculous. For the price of this car, the exterior lighting should be better.
The contact owns a 2017 Mercedes GLE. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V574000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure…
Low beam Headlights will not adjust properly
The vehicle accelerated on its own after a stop in front of the garage after stopping. It was so fast that it ramped into the building and destroyed it until a pillar put it to a stop.
The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle was in the hold brake position while at a complete stop. The contact stated that the vehicle independently moved forward twice. The contact stated that the failure caused her to rear-end the vehicle in front. A police report was filed. The contact also stated that damage was done to both vehicles. The vehicle was taken to the dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure…
While traveling at approximately 45 MPH in multi-lane highway traffic, WITHOUT WARNING the vehicle's power steering suddenly failed. Concurrently a red display message appeared in the instrument cluster stating "Power Steering Malfunction - See Owner's Manual". ALL steering assistance was lost at that point and the vehicle had to be maneuvered with great effort out of traffic to a safe offroad location. Vehicle is a 2017 Mercedes GLE 350 (166 chassis) with 22,000 miles. Initial inspection of the vehicle by a Mercedes mechanic revealed a fault in the EPS (electrical power steering), and the…
The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The contact had not experienced a failure. The manufacturer was notified of the failure and informed the contact that the part was not available. Parts distribution disconnect.
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2017 Mercedes-Benz GLE-Class: questions owners ask
Is the 2017 Mercedes-Benz GLE-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 75 complaints with NHTSA about the 2017 Mercedes-Benz GLE-Class; the most common categories were electrical system (16, 21.3%), vehicle speed control (9, 12%), exterior lighting (8, 10.7%). There are no safety recalls listed for this model year. 10 complaints mention a crash, 4 injuries were reported.
What are the most common problems with the 2017 Mercedes-Benz GLE-Class?
Across 75 owner complaints filed with NHTSA, the categories mentioned most often are electrical system (21.3% of complaints), vehicle speed control (12% of complaints), exterior lighting (10.7% of complaints), steering (10.7% of complaints), fuel/propulsion system (9.3% of complaints). One complaint can name several components.
Does the 2017 Mercedes-Benz GLE-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2017 Mercedes-Benz GLE-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why does my 2017 Mercedes-Benz GLE-Class stall, lose power or shut off while driving?
8 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (10.7%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "When removing my vehicle out of Park the gear shifted to Neutral and then it began heavy jerking when switching gears. The vehicle would stall and stay in neutral then it would shift gear and go back into neutral which is dangerous and almost caused a…" (NHTSA complaint 11603541, July 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Can the sunroof on the 2017 Mercedes-Benz GLE-Class shatter or fail?
6 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (8%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "Panoramic sunroof suddenly exploded while driving. It was the rear section of the sunroof. There was a loud boom sound. There were no vehicles nearby kicking up rocks, etc." (NHTSA complaint 11702123, November 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Mercedes-Benz GLE-Class idle rough, misfire or hesitate?
3 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (4%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning." (NHTSA complaint 11438854, November 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2017 Mercedes-Benz GLE-Class accelerate unexpectedly or surge?
3 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (4%) describe unexpected or sudden acceleration, or surging. One owner wrote: "The vehicle accelerated on its own after a stop in front of the garage after stopping. It was so fast that it ramped into the building and destroyed it until a pillar put it to a stop." (NHTSA complaint 11562286, December 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does water leak into my 2017 Mercedes-Benz GLE-Class?
3 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (4%) describe water leaks into the cabin, sunroof or trunk. One owner wrote: "This vehicle had a recall to place a water drain in the rear truck section to drain water if it somehow entered the vehicle to prevent the fuel pump module from failing. This vehicle suddenly stalled and was towed to the dealer." (NHTSA complaint 11568346, January 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why do the headlights or taillights fail on my 2017 Mercedes-Benz GLE-Class?
3 of the 75 owner complaints NHTSA has on file for the 2017 Mercedes-Benz GLE-Class (4%) describe headlights, taillights or brake lights failing or condensation in the lamps. One owner wrote: "I purchased a 2017 MB GLE 350 in 2022. But it’s only recently where I’ve noticed that my halogen headlights do not provide enough light on the road during night time driving. Especially in the rain." (NHTSA complaint 11579321, March 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own GLE-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2017 only; combines NHTSA's entries for GLE-CLASS, GLE-CLASS COUPE and GLE-CLASS HYBRID.