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2020 Mercedes-Benz GLE-Class problems, recalls and owner complaints
What the 2020 Mercedes-Benz GLE-Class has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 125owner complaints
- 3crash reports
- 1fire report
- 11%fail the UK MOT
The most complained-about Mercedes-Benz GLE-Class year on file: 125 complaints, against an average of 56 for the other 10 model years.
Every Mercedes-Benz GLE-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2020 Mercedes-Benz GLE-Class?
The components named most often in the 125 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2020 Mercedes-Benz GLE-Class owners describe?
Found by reading the text of all 125 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
- Why is the check engine light on in my 2020 Mercedes-Benz GLE-Class?17 owners · 13.6%
- Why does my 2020 Mercedes-Benz GLE-Class idle rough, misfire or hesitate?14 owners · 11.2%
- Why does my 2020 Mercedes-Benz GLE-Class stall, lose power or shut off while driving?13 owners · 10.4%
- Why is the air conditioning not blowing cold in my 2020 Mercedes-Benz GLE-Class?8 owners · 6.4%
- Why does water leak into my 2020 Mercedes-Benz GLE-Class?6 owners · 4.8%
- Why does my 2020 Mercedes-Benz GLE-Class overheat?5 owners · 4%
- Why won't my 2020 Mercedes-Benz GLE-Class start?4 owners · 3.2%
Has the 2020 Mercedes-Benz GLE-Class been recalled?
NHTSA lists no safety recalls for the 2020 Mercedes-Benz GLE-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2020 Mercedes-Benz GLE-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSASRPC2405 - Bolting of 48V ground connectionBolting of 48V ground connection
Risk: On affected vehicles the 48V ground connection under the passenger seat might have come loose.
Fix: Check the bolting of the ground connection and correct it if necessary.
UK DVSASRPC 2402 - Downshift operation transmission software
Risk: On certain vehicles the software of the transmission control unit might not meet specifications.
Fix: Update the transmission control unit software on the affected vehicles.
UK DVSAOn affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal…On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.
Risk: On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.
Fix: Update the ESP control unit software
UK DVSAMercedes-Benz AG has determined that on certain GLE and GLS vehicles (167 platform) the air conditioning drain hoses might be incorrectly…Mercedes-Benz AG has determined that on certain GLE and GLS vehicles (167 platform) the air conditioning drain hoses might be incorrectly fitted in the vehicle. In this case condensation water from the air conditioning might enter the passenger compartment.
Risk: On certain vehicles the air conditioning drain hoses might be incorrectly fitted in the vehicle.
Fix: Check the air conditioning drain hoses and correct their installation if necessary.
UK DVSAInstallation of A/C drain hoses
Risk: On certain vehicles the air conditioning drain hoses might be incorrectly fitted in the vehicle.
Fix: Check the air conditioning drain hoses and correct their installation if necessary.
UK DVSAThe fixation of the trim bar at the rear door windows might not meet specifications
Risk: The fixation of the trim bar at the rear door windows might not meet specifications.
Fix: Check the fixation of the trim bars on the rear door windows and rework them if necessary.
UK DVSAThe bolting of a 12v power supply line might be fastened with an insufficient torque
Risk: The bolting of a 12V power supply line might be fastened with an insufficient torque.
Fix: Check the bolting of the wiring harness for correct torque and correct it if necessary. Additionally the contact area will be checked for potentially existing damages and if necessary the affected electrical lines and the contact module will be replaced.
UK DVSAThe bolting of the 48v ground connection under the passenger seat might be fastened with an insufficient torque
Risk: The bolting of the 48V ground connection under the passenger seat might be fastened with an insufficient torque.
Fix: Check the bolting of the ground connection on the affected vehicles and correct it if necessary.
UK DVSAThe software of the engine control unit might not meet specifications
Risk: On certain vehicles the software of the engine control unit might not meet specifications.
Fix: Conduct an update the software of the engine control unit on the affected vehicles.
UK DVSACoolant pump might have a leakage between the vacuum system and the coolant circuit
Risk: On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
Fix: Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
UK DVSAThe crankshaft might not meet specifications
Risk: On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications.
Fix: Replace the engine on the affected vehicles.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe seat assembly condition might not meet specifications
Risk: On certain vehicles the seat assembly condition might not meet specifications
Fix: Conduct a check of the seats on the affected vehicles and rework them if necessary
UK DVSAThe belt tensioner arm may have been manufactured with borderline tolerance
Risk: The belt tensioner arm may have been manufactured with borderline tolerance.
Fix: Replace the belt tensioner. Additionally check the v-ribbed belt on the affected vehicles and replace it if necessary.
UK DVSAVehicles with a panoramic sunroofthe polycarbonate panel may not have been bonded correctly during a prior service repair
Risk: The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
Fix: Remove the bonded panel and install a new polycarbonate panel if required.
UK DVSAThe air conditioning drain hoses might be incorrectly fitted in the vehicle
Risk: The air conditioning drain hoses might be incorrectly fitted in the vehicle.
Fix: Conduct a check of the air conditioning drain hoses and correct their installation if necessary.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe communication module may be deactivated
Risk: The communication module may be deactivated
Fix: Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
UK DVSAThe dashboard might not meet the specifications
Risk: The dashboard might not meet specifications
Fix: Replace the dashboard on the affected vehicles.
UK DVSAThe high voltage wiring harness shield may not permanently withstand the electrical loads that are induced under certain driving profiles
Risk: The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles
Fix: Replace the high-voltage wiring harness on the affected vehicles
UK DVSAThe middle seatbelt buckle could be pushed under the seat cushion in certain circumstances whilst buckling up
Risk: The middle seatbelt buckle could be pushed under the seat cushion in certain circumstances while buckling up
Fix: Adjust the positioning of the double buckle on the affected vehicles.
UK DVSAThe tensile strength of the welds on the rear crossmember may not meet specification
Risk: The tensile strength of the welds on the rear crossmember might not meet the specification.
Fix: Replace the rear crossmember
UK DVSAThe wiring harness under the right seat of the second seat row may not be routed correctly
Risk: The wiring harness under the right seat of the second seat row might not be routed according to specification.
Fix: Check the routing of the wiring harness correct it if necessary and repair any potentially existing damages on the wiring harness.
UK DVSAThe fixation of the rear door windows trim bar may not meet specification
Risk: The fixation of the trim bar at the rear door windows might not meet specification.
Fix: Check the fixation of the trim bars on the rear door windows and rework them if necessary.
UK DVSAThe software of the radar control unit may not meet specification
Risk: ; The software of the radar control unit might not meet the specification
Fix: Update the software of the radar sensor control unit on the affected vehicles.
UK DVSAThe air conditioning drain hoses may be incorrectly fitted
Risk: The air conditioning drain hoses might be incorrectly fitted in the vehicle.
Fix: Check the air conditioning drain hoses and correct their installation if necessary
EU Safety GateThe 48V ground connection under the passenger seat may have become detached in the assembly process.This can increase electrical transition resistance at the point of connection. This can lead to an overheated ground connection and create a risk of fire.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): other; Date of entry into force: Unknown
EU Safety GateThe necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather).If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe air conditioner may be faulty, which can lead to short circuits and/or fire.The automatic emergency call (eCall) may fail and the vehicle may not unlock and/or start. The emergency engine operation mode can be activated while driving. These errors create risks of injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe screw connection of a 12V wiring harness pf the vehicles equipped with plug-in hybrid traction may have been secured with insufficient…The screw connection of a 12V wiring harness pf the vehicles equipped with plug-in hybrid traction may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a defect in the high fuel pressure manifold the engine might be damaged.This may lead to reduced engine power and to inability to start the vehicle, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe bolt for the 48V ground connection under the passenger seat may have been secured with insufficient torque.As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits.This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine…A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIn certain GLE/GLS (BR 167) and C-class vehicles, the seats might be constructed incomplete or with unintended trim, increasing the risk…In certain GLE/GLS (BR 167) and C-class vehicles, the seats might be constructed incomplete or with unintended trim, increasing the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub…The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe condensed water drainage hose of the air-conditioning system may not be properly fitted and could spontaneously detach.Consequently, condensation water could enter the passenger compartment and corrode electrical components, which could lead to short-circuits increasing the risk of fire. Additionally, this corrosion might cause different electrical systems to malfunction, increasing the risk of accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle…The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe tyre carcass could be damaged.As a result, tyre-pressure loss could occur or the tread could become partially or completely detached. This could increase the risk of accident or injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe surface of the instrument panel might not be adequately bonded to the base support.As a result, the opening behaviour of the passenger airbag could be impaired, increasing the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFunctional failure can occur in the left-rear light control unit due to vibrations.This could cause the left reversing light to be on all the time.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe piston bar seal on the shock absorbers does not meet the durability requirements.This can result in tilting of the vehicle with full load when cornering, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe wiring harness running under the right-hand side second-row seat may not have been installed in accordance with the specifications and…The wiring harness running under the right-hand side second-row seat may not have been installed in accordance with the specifications and can be damaged when the second row is moved longitudinally. Consequently, the rear sidebags may not deploy as intended, increasing the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe welds on the rear cross-beam may not be sufficiently strong and could break.As a result, the cross-beam may become detached from the vehicle during a towing operation, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe garnish moulding to the window stay bar of the rear doors may not be installed correctly.As a result, the garnish moulding could become detached in motion, posing a risk to the following traffic.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe drain hose of the air conditioning system may not have been correctly installed.Consequently, condensed water could enter the passenger compartment and damage or short-circuit several electric components, causing the engine to stop or run in emergency mode while driving, increasing the risk of accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2020 Mercedes-Benz GLE-Class fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2020, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2020 Mercedes-Benz GLE-Class owners report?
12 of the 125 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Fuel Rail Pressure Sensor failure (P0191) This issue generated a check engine light and limp home mode to be initiated. I have had the part changed and when it was changed the previous part had a manufacturing date of 2025. After replacing with new certified part the issue happened again less than a month later. I have researched and found out that Mercedes has issued a Campaign (L107.70-P-078047) for this issue but they are saying my VIN does not have a recall or campaign attached to it. My vehicle is presenting with the exact issues this campaign states and the same P0191 code that is…
I keep getting coolant level low. I add coolant fluid into the tank and the warning message comes up again. I see no leaks under my vehicle so not sure if there’s a leak inside the tank itself or air leak somewhere but I’ve gotten that warning message about 10 or more times. Also as im driving the blind spot sensor just randomly goes off without a car or anything being next to me.
Water pool in passenger side of vehicle all into carpet and glovebox area
The engine in my 2020 Mercedes-Benz GLE 350 experienced catastrophic internal failure while driving. No warning lights or check engine indicators came on. Prior to failure, the vehicle began making a loud metallic knocking/rattling sound during acceleration, similar to “rocks shaking in a box.” Shortly afterward, the engine suddenly stalled while driving and would no longer run. The vehicle still had electrical power but the engine would not restart. The vehicle was towed to Mercedes-Benz of Las Vegas for inspection. The dealer diagnosed the engine as seized and documented metal debris in the…
To Whom It May Concern: I am submitting this complaint regarding my 2020 Mercedes-Benz GLE 350 and respectfully requesting review of a serious infotainment and electronic system failure that occurred at approximately 49,000 miles. Prior to the failure of the MBUX infotainment system, the vehicle began exhibiting abnormal electrical behavior. On multiple occasions, the right headlight remained illuminated even after the vehicle had been completely turned off and locked. The only temporary way to resolve this was to restart the vehicle and shut it down again. Shortly afterward, the vehicle…
Transmission keeps going into neutral when you put into drive or reverse
After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the…
My 2020 GLE 350 first displayed a problem with left indicator on front left hand head lamp. I took an appointment with my Mercedes dealer for repair. Then it started showing all kinds of safety problems on the screen -like blind spot monitoring, collision warning etc not working. I parked it in my garage, shut off the engine, locked it and in a couple minutes, it started a blower like sound. I called Mercedes service center and described the problem. They sent a tow truck. While waiting for tow truck, the blower would automatically start every 3 to 4 minutes in a standing, switched off car…
When operated with driver assist and stop and go assist, the car, often slams the brakes for no reason in the middle of the highway. I have reported this problem multiple times to the dealership and the dealership has kept the car in for investigation multiple times sometimes for more than two weeks. They were able to replicate the problem, but they had absolutely no solution. It’s been a few years now and it keeps happening. This is a liability issue us cars behind me are at risk to collide.
This is a known issue with GLE 450 48v batteries over heating and causing loss of power and all function to control the vehicle. , For an unknown reason my vehicle was not part of a recent recall and probably should have been. I experienced the issue today and escaped tragedy. My battery light came on, then off, then a bright red battery light came on across the dashboard…then all of a sudden, my car lost all power with no warning. All while driving on the freeway 394! Luckily traffic was light and I was able to coast halfway up an off ramp. Then I got an overheating message. Reports show all…
There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (battery software?). Both times it happened on the…
The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.
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2020 Mercedes-Benz GLE-Class: questions owners ask
Is the 2020 Mercedes-Benz GLE-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 125 complaints with NHTSA about the 2020 Mercedes-Benz GLE-Class; the most common categories were engine (44, 35.2%), electrical system (37, 29.6%), vehicle speed control (15, 12%). There are no safety recalls listed for this model year. 3 complaints mention a crash, 1 mentions a fire, 2 injuries were reported.
What are the most common problems with the 2020 Mercedes-Benz GLE-Class?
Across 125 owner complaints filed with NHTSA, the categories mentioned most often are engine (35.2% of complaints), electrical system (29.6% of complaints), vehicle speed control (12% of complaints), power train (7.2% of complaints), forward collision avoidance (6.4% of complaints). One complaint can name several components.
Does the 2020 Mercedes-Benz GLE-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2020 Mercedes-Benz GLE-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why is the check engine light on in my 2020 Mercedes-Benz GLE-Class?
17 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (13.6%) describe the check engine light coming on. One owner wrote: "Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has lack of power and acceleration due to heat damage to the engine harness. Check Engine light came on." (NHTSA complaint 11716779, February 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Mercedes-Benz GLE-Class idle rough, misfire or hesitate?
14 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (11.2%) describe rough idling, misfires or hesitation when accelerating. One owner wrote: "My vehicle was in for a normal service to have the spark plugs replaced. However I was told that the engine wiring harness had become brittle (apparently a common and reoccurring problem with my vehicle) and would likely cause misfiring after changing spark…" (NHTSA complaint 11732609, April 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Mercedes-Benz GLE-Class stall, lose power or shut off while driving?
13 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (10.4%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "My 2020 Mercedes-Benz GLE 350 experienced a complete engine seizure at approximately 60,000 miles without any warning signs. The vehicle shut down and would not restart. The engine is completely inoperable." (NHTSA complaint 11686335, September 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why is the air conditioning not blowing cold in my 2020 Mercedes-Benz GLE-Class?
8 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (6.4%) describe the air conditioning not cooling or failing. One owner wrote: "The a/c unit failed and is available for inspection upon request. Being in an over-heated car can cause dehydration, heat exhaustion and/or heat stroke. I was nauseous and dizzy while driving, putting myself and my passengers at risk." (NHTSA complaint 11748669, July 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does water leak into my 2020 Mercedes-Benz GLE-Class?
6 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (4.8%) describe water leaks into the cabin, sunroof or trunk. One owner wrote: "Water intrusion. It rained, water leaked into driver seat floor. The water then made it to the electrical parts underneath the driver seat. This seems identical to the recall I am seeing online with the number: 23V-177" (NHTSA complaint 11628758, December 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why does my 2020 Mercedes-Benz GLE-Class overheat?
5 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (4%) describe the engine overheating or coolant loss. One owner wrote: "Coolant pipe under intake manifold made of plastic leaking, could have caused engine overheating and failure in traffic conditions. New style pipe supplied by manufacturer is now made of steel, dealer had in stock indicating a repetitive problem." (NHTSA complaint 11654882, April 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Why won't my 2020 Mercedes-Benz GLE-Class start?
4 of the 125 owner complaints NHTSA has on file for the 2020 Mercedes-Benz GLE-Class (3.2%) describe the car failing to start. One owner wrote: "There had been multiple incidents where the battery dies. We had issues where the vehicle would not start. We do not get any warning error message before this happens. We make sure all doors are closed and all lights are off." (NHTSA complaint 11630388, December 2024). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own GLE-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2020 only.