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2023 Mercedes-Benz GLE-Class problems, recalls and owner complaints
What the 2023 Mercedes-Benz GLE-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 33owner complaints
- 3crash reports
- 0fire reports
- 0injuries reported
33 complaints, against an average of 65 for the other 10 Mercedes-Benz GLE-Class model years.
Every Mercedes-Benz GLE-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2023 Mercedes-Benz GLE-Class?
The components named most often in the 33 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2023 Mercedes-Benz GLE-Class owners describe?
Found by reading the text of all 33 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2023 Mercedes-Benz GLE-Class been recalled?
NHTSA lists no safety recalls for the 2023 Mercedes-Benz GLE-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2023 Mercedes-Benz GLE-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAInstallation of the Heat Shield
Risk: Mercedes-Benz AG has determined that on certain GLE (167 platform) vehicles with OM654 and hybrid drive a heat shield in the firewall area might not be installed according to specification.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the heat shield and the fuel line on the affected vehicles and rework it if necessary.
UK DVSASRPC2405 - Bolting of 48V ground connectionBolting of 48V ground connection
Risk: On affected vehicles the 48V ground connection under the passenger seat might have come loose.
Fix: Check the bolting of the ground connection and correct it if necessary.
UK DVSASRPC 2402 - Downshift operation transmission software
Risk: On certain vehicles the software of the transmission control unit might not meet specifications.
Fix: Update the transmission control unit software on the affected vehicles.
UK DVSAOn affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal…On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.
Risk: On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.
Fix: Update the ESP control unit software
UK DVSAOn affected vehicles the fuel pump impeller might not meet specifications and may deform.
Risk: On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Fix: Replace the fuel pump module.
UK DVSAThe fixation of the trim bar at the rear door windows might not meet specifications
Risk: The fixation of the trim bar at the rear door windows might not meet specifications.
Fix: Check the fixation of the trim bars on the rear door windows and rework them if necessary.
EU Safety GateIn certain GLE series vehicles (model series 167) with OM654 and hybrid engines, a shielding plate in the bulkhead area may not have been…In certain GLE series vehicles (model series 167) with OM654 and hybrid engines, a shielding plate in the bulkhead area may not have been fitted according to specifications. As a result, the fuel line could rub against the shielding plate and become damaged, causing a fuel leak. This may lead to a drop in fuel pressure and a loss of propulsion without warning, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 28/08/2026
EU Safety GateThe 48V ground connection under the passenger seat may have become detached in the assembly process.This can increase electrical transition resistance at the point of connection. This can lead to an overheated ground connection and create a risk of fire.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): other; Date of entry into force: Unknown
EU Safety GateThe attachment plate of the accelerator pedal unit might bend, causing the accelerator pedal to detach from the vehicle body.This can cause the accelerator pedal to remain depressed, to prevent kickdown or to obstruct the brake pedal, increasing the risk of accident and injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil…A bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil pump. As a result, oil and fuel may leak onto the road, posing a risk to the following traffic. In addition, oil and fuel could come into contact with hot engine parts, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather).If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateInsufficient fastening of the bolts can cause the steering coupling to come loose from the steering spindle.This affects the steering capacity of the vehicle, creating a the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2023 Mercedes-Benz GLE-Class owners report?
12 of the 33 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
Vehicle: 2023 Mercedes-Benz GLE 350 4MATIC Approximate mileage at failure: 75,000+ miles While driving my 2023 Mercedes-Benz GLE 350 4MATIC, the check-engine light illuminated and the engine subsequently began making a knocking noise. The vehicle remained operable and I drove it home. Because the event occurred on a Saturday, I drove the vehicle directly to an authorized Mercedes-Benz dealership the next business day. The dealership inspected the vehicle and documented metal flakes and pieces in the oil filter/filter housing, with suspected crankshaft/rod-bearing failure and possible…
Dashboard screen went black. No information available. Speed, RPM, all warning lights, turn signal lights and all information like fuel level etc. Everything total blank…happened twice and reported to MB dealership but they could not replicate the issue. Have photo of blank screen. Not aware of speed while driving or any warnings.
Panel on roof between front windshield and panoramic roof completely shattered
When driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. This is NOT because someone is in front of us on the highway. It does it when no one is in front of us. Sometimes there are cars behind us and this type of severe breaking is very dangerous when traveling at 70 mph. Cars behind us have had to slam on their breaks to avoid rear-ending us. I have taken the vehicle to Morgantown Mercedes Benz twice complaining about this issue. They cannot find the problem.
First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent…
The contact owns a 2023 Mercedes-Benz AMG GLE53. The contact stated while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was taken to the dealer where it was diagnosed with fuel contamination. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline); and the vehicle was repaired under recall. The contact stated that in September 2023, the failure reoccurred, and the vehicle was repaired under an unknown recall repair. The manufacturer was made aware of the failure and two cases were filed. The contact stated that the…
The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment. The clicking remained for approximately 10-15 minutes while driving after starting the vehicle. The noise had become more persistent and would occur…
The contact owns a 2023 Mercedes-Benz GLE450. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact was able to pull to the side of the road on each occasion. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 24V118000 (Power Train). The dealer performed the recall repair; however, the failure persisted. The vehicle was not repaired. The contact stated that the recall remedy failed to fix the vehicle. The…
My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.
The contact owns a 2023 Mercedes-Benz AMG GLE53. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked in the garage, he observed a fuel odor inside the garage. The Fire Department was called and aired out the garage. The vehicle was taken to a dealer where it was diagnosed that the fuel pump delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
I have been getting Battery Monitor - Charge status very low warnings for the past month and they occur at any moment, including while driving the car. The warning then states for me to stop and pull the car over so it can charge up. MESSAGE: 12V Battery The battery's state of charge is very low. The Remote Services are no longer available - in order to reduce your vehicle's energy consumption. The ability to start and access your vehicle may be restricted. For details of how to charge your 12V battery, refer to the Operator's Manual for your vehicle. I've been getting this message daily for…
After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.
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2023 Mercedes-Benz GLE-Class: questions owners ask
Is the 2023 Mercedes-Benz GLE-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 33 complaints with NHTSA about the 2023 Mercedes-Benz GLE-Class; the most common categories were power train (9, 27.3%), forward collision avoidance (6, 18.2%), electrical system (4, 12.1%). There are no safety recalls listed for this model year. 3 complaints mention a crash.
What are the most common problems with the 2023 Mercedes-Benz GLE-Class?
Across 33 owner complaints filed with NHTSA, the categories mentioned most often are power train (27.3% of complaints), forward collision avoidance (18.2% of complaints), electrical system (12.1% of complaints), engine (12.1% of complaints), structure (12.1% of complaints). One complaint can name several components.
Does the 2023 Mercedes-Benz GLE-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2023 Mercedes-Benz GLE-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Why does my 2023 Mercedes-Benz GLE-Class stall, lose power or shut off while driving?
3 of the 33 owner complaints NHTSA has on file for the 2023 Mercedes-Benz GLE-Class (9.1%) describe the engine stalling, losing power or shutting off while driving. One owner wrote: "I am like many other Mercedes GLE 450 owners, having breakdowns related to the "48V and 12V" battery malfunction issue that Mercedes has been dealing with for the last couple of years." (NHTSA complaint 11528964, June 2023). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own GLE-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2023 only; combines NHTSA's entries for GLE 350 4MATIC, GLE 450 4MATIC, GLE-CLASS and GLE-CLASS COUPE.