Problem Lookup › Mercedes-Benz › GLE-Class › 2024

Car problem report

2024 Mercedes-Benz GLE-Class problems, recalls and owner complaints

What the 2024 Mercedes-Benz GLE-Class has been recalled for and what owners report, from official government data. Updated October 25, 2026.

  • 0safety recalls
  • 53owner complaints
  • 4crash reports
  • 0fire reports
  • 3injuries reported

53 complaints, against an average of 63 for the other 10 Mercedes-Benz GLE-Class model years.

Every Mercedes-Benz GLE-Class model year with its number of owner complaints. Pick a year to compare.

What goes wrong with the 2024 Mercedes-Benz GLE-Class?

The components named most often in the 53 owner complaints. One complaint can name several, so the shares can add up to more than 100%.

  1. Service Brakes12 (22.6%)
  2. Forward Collision Avoidance8 (15.1%)
  3. Engine7 (13.2%)
  4. Vehicle Speed Control7 (13.2%)
  5. Electrical System6 (11.3%)
  6. Power Train5 (9.4%)
  7. Structure4 (7.5%)
  8. Visibility3 (5.7%)

What symptoms do 2024 Mercedes-Benz GLE-Class owners describe?

Found by reading the text of all 53 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.

Has the 2024 Mercedes-Benz GLE-Class been recalled?

NHTSA lists no safety recalls for the 2024 Mercedes-Benz GLE-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.

Is the 2024 Mercedes-Benz GLE-Class recalled in the UK or Europe?

Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.

UK DVSAInstallation of the Heat Shield Recall R/2026/326 · Sep 14, 2026 · built Dec 2022 to Aug 2025 · Risk and fix

Risk: Mercedes-Benz AG has determined that on certain GLE (167 platform) vehicles with OM654 and hybrid drive a heat shield in the firewall area might not be installed according to specification.

Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the heat shield and the fuel line on the affected vehicles and rework it if necessary.

Check on GOV.UK

UK DVSASRPC2509 – Mounting of Multi-Purpose Camera & Interior Mirror Recall R/2025/217 · Jul 1, 2025 · built Aug 2024 to Sep 2024 · Risk and fix

Risk: Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) and GLC (254 platform) vehicles the bonding of the multi-purpose camera and/or the interior mirror on the windscreen might not meet specifications.

Fix: As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will replace the windscreen on the affected vehicles.

Check on GOV.UK

UK DVSAOn affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal…On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased. Recall R/2023/346 · Jan 2, 2024 · built Feb 2020 to Oct 2023 · Risk and fix

Risk: On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.

Fix: Update the ESP control unit software

Check on GOV.UK

EU Safety GateIn certain GLE series vehicles (model series 167) with OM654 and hybrid engines, a shielding plate in the bulkhead area may not have been…In certain GLE series vehicles (model series 167) with OM654 and hybrid engines, a shielding plate in the bulkhead area may not have been fitted according to specifications. As a result, the fuel line could rub against the shielding plate and become damaged, causing a fuel leak. This may lead to a drop in fuel pressure and a loss of propulsion without warning, increasing the risk of an accident. Alert SR/02418/26 · reported by Germany · Sep 11, 2026 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: 28/08/2026

View on EU Safety Gate

EU Safety GateA bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil…A bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil pump. As a result, oil and fuel may leak onto the road, posing a risk to the following traffic. In addition, oil and fuel could come into contact with hot engine parts, increasing the risk of fire. Alert A12/00196/24 · reported by Germany · Feb 1, 2024 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

EU Safety GateThe necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather).If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident. Alert A12/00144/24 · reported by Germany · Jan 26, 2024 · Measures

Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown

View on EU Safety Gate

What do 2024 Mercedes-Benz GLE-Class owners report?

12 of the 53 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.

I am filing a formal safety complaint regarding my 2024 Mercedes-Benz GLE 350, which has experienced multiple incidents of sudden, unintended automatic braking while driving, despite no vehicles, pedestrians, or obstacles being present ahead. During one particularly dangerous incident, I was traveling on the expressway when the vehicle unexpectedly applied its brakes aggressively and came to a sudden stop without any braking action initiated by me. This created an extremely dangerous situation and placed me and other motorists at risk of a serious collision. This was not an isolated incident…
Seat Belts, Service Brakes, Forward Collision AvoidanceNHTSA complaint 11772548 · Oct 20, 2026
I own a 2024 Mercedes-Benz GLE purchased new (delivered Nov 3, 2024). The vehicle has a recurring transmission/powertrain problem: (1) when I suddenly press the accelerator down hard , including fully, there is a delay of about 1–2 seconds before the vehicle accelerates, followed by a sudden surge; (2) harsh, jerking downshifts, for example 5th to 4th gear below 40 mph, and jerking when slowing from 40 to 20 mph or accelerating from 50 to 70 mph. SAFETY CONCERN: On multiple occasions on the highway, when I tried to merge into an adjacent lane and pressed the accelerator harder, the vehicle did…
Power Train, Vehicle Speed ControlNHTSA complaint 11768626 · Oct 2, 2026
The vehicle was delivered to the dealer on XXX at 33,360 miles with an illuminated check engine light. The dealer diagnosed intake camshaft timing faults and found pieces of the central valve screen in the engine oil filter. The camshaft bearing housing was replaced and the repair was declared complete on XXX but the check engine light returned the next day. After extended diagnosis involving Mercedes-Benz Engineering and a Field Service Engineer, the dealer removed the cylinder head on XXX and found an internal oil passage that was restricted and clogged. The dealer stated this may have…
EngineNHTSA complaint 11761181 · Sep 1, 2026
The vehicle was delivered to the dealer on July 13, 2026 at 33,360 miles with an illuminated check engine light. The dealer diagnosed intake camshaft timing faults and found pieces of the central valve screen in the engine oil filter. The camshaft bearing housing was replaced and the repair declared complete on July 15, but the check engine light returned the next day. On August 19 the dealer removed the cylinder head and found an internal oil passage that was restricted and clogged, which they stated may have caused insufficient oil flow and contributed to the camshaft timing failure. On…
EngineNHTSA complaint 11761182 · Sep 1, 2026
My 2024 Mercedes-Benz GLE 350 unexpectedly braked on its own on two separate occasions while I was driving at a low speed, approximately 5 to 10 mph. There was no warning chime, no “BRAKE!” message, and no other warning immediately before the vehicle suddenly braked. One of the incidents occurred while driving through a drive-thru. The sudden braking was strong enough to jolt a properly restrained rear-seat passenger forward and caused discomfort around the waist area. I also received a dashboard warning stating “Active Parking Assist and PARKTRONIC Inoperative.” The vehicle was taken to an…
Service BrakesNHTSA complaint 11758340 · Aug 20, 2026
Active Brake Assist unexpectedly and forcefully engaged while driving on the highway 3 times. The dashboard display light goes completely black while driving.
Service Brakes, Forward Collision AvoidanceNHTSA complaint 11757345 · Aug 17, 2026
Around 4pm 2/26/2026 my wife was driving southbound on I-65 around Middle River Bridge just north of Mobile AL. We were in the right lane when the car began to hydroplane; she immediately took her foot off of the accelerator and did not apply breaks. I was in the back seat due to a previous day surgery. The rear of the vehicle swayed back and forth a few times as the vehicle drifted. Then it was violently moved from one side of the lane to the other and eventually into a hard and distinct left hand 720 spin. We then collided into the concrete barrier next to the left hand lane. It was intense…
Steering, Lane Departure, Forward Collision AvoidanceCrashNHTSA complaint 11740606 · May 28, 2026
I manually opened the power lift gate of my 2024 Mercedes-Benz GLE 450. While loading items into the rear of the SUV, the power lift gate closed autonomously and without warning, striking me on the right side of my face and neck. No hands-free gesture was made. Key fob was secured in my purse (in shopping cart) at a distance and was not activated.The lift gate did not detect my presence and did not stop or reverse. The impact resulted in localized swelling and tenderness to my face/jaw area.
StructureNHTSA complaint 11737948 · May 14, 2026
I noticed that my front tires were showing abnormal wear on the outer edge of both driver and passenger side front tires. I would also hear a loud popping/thumping/grinding noise coming from front tires when I would back up and then have to turn my tires to move the car to leave a parking spot, etc. The tire pressure warning light will come on and off randomly. I have checked my tire pressure and it falls directly in line with recommended pressure listed on the inside door of the car. I made an appointment at Mercedes Sewell and basically was told over the phone that this would not be anything…
Suspension, Electrical System, WheelsNHTSA complaint 11736114 · May 6, 2026
My Mercedes Benz GLE450e Hybrid SUV has had a persistent but sporadic safety issue that suddenly causes the vehicle to go into "turtle mode" with a "performance extremely limited" warning when trying to accelerate quickly or sometimes when breaking quickly. In turtle mode, the car quickly loses acceleration, drops in speed and is then unable to accelerate properly. The sudden drop in speed and inability to accelerate causes a major safety issue while driving - particularly on roads with other vehicles also travelling at high speeds. Last Friday, I was driving with my family on Interstate 95…
Vehicle Speed Control, Engine, Fuel/Propulsion SystemNHTSA complaint 11726723 · Mar 24, 2026
We've had this car on lease for 23 months, and it has had an escalating pattern of electronic, mechanical and brake issues. Earlier today, on January 5, the car started to slow down and started shaking on the highway today and when I used the brakes the full body of the car started rattling and the brakes were far less responsive than they should have been taking far longer to decelerate than safe. There was an alarm with a turtle warning me to move over. On January 4, We parked our car in a parking lot and went into a store, when we returned all of the windows were lowered and the moonroof's…
Power Train, Electrical System, Service BrakesNHTSA complaint 11708972 · Jan 5, 2026
The contact owns a 2024 Mercedes-Benz GLE350. The contact stated while driving at various speeds in the rain after purchasing the vehicle brand new, the windshield wipers failed to clean the windshield as needed while moving downward, creating reduced visibility of the roadway. The vehicle was taken to the dealer on two occasions. The dealer informed the contact that during the windshield's downward movement, water was pulled back onto the windshield from the A-pillars. The dealer advised the contact that it was a windshield wiper factory design defect and no technical remedy had been provided…
VisibilityNHTSA complaint 11643854 · Feb 20, 2025

Mercedes-Benz guides on CarHooq

2024 Mercedes-Benz GLE-Class: questions owners ask

Is the 2024 Mercedes-Benz GLE-Class reliable?

NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 53 complaints with NHTSA about the 2024 Mercedes-Benz GLE-Class; the most common categories were service brakes (12, 22.6%), forward collision avoidance (8, 15.1%), engine (7, 13.2%). There are no safety recalls listed for this model year. 4 complaints mention a crash, 3 injuries were reported.

What are the most common problems with the 2024 Mercedes-Benz GLE-Class?

Across 53 owner complaints filed with NHTSA, the categories mentioned most often are service brakes (22.6% of complaints), forward collision avoidance (15.1% of complaints), engine (13.2% of complaints), vehicle speed control (13.2% of complaints), electrical system (11.3% of complaints). One complaint can name several components.

Does the 2024 Mercedes-Benz GLE-Class have any recalls?

As of October 2026, NHTSA lists no safety recalls for the 2024 Mercedes-Benz GLE-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.

Can the sunroof on the 2024 Mercedes-Benz GLE-Class shatter or fail?

8 of the 53 owner complaints NHTSA has on file for the 2024 Mercedes-Benz GLE-Class (15.1%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "Panoramic sunroof suddenly broke on my Mercedes GLE53 coupe while on a major highway. There was nothing near my vehicle when this happened. My children were in a car and this was a very scary moment for us." (NHTSA complaint 11746293, June 2026). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does my 2024 Mercedes-Benz GLE-Class brake suddenly for no reason?

5 of the 53 owner complaints NHTSA has on file for the 2024 Mercedes-Benz GLE-Class (9.4%) describe sudden, unexpected automatic braking ("phantom braking"). One owner wrote: "While driving on an inside road at 35 mph with no traffic, the car applied sudden brakes. many messages/symbols popped up on the screen which i was not able to see ." (NHTSA complaint 11696337, October 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Why does adaptive cruise control not work properly on my 2024 Mercedes-Benz GLE-Class?

3 of the 53 owner complaints NHTSA has on file for the 2024 Mercedes-Benz GLE-Class (5.7%) describe adaptive cruise control disengaging, braking or not working. One owner wrote: "The MPH Sign Recognition mistakes 30mph when the sign reads 70mph.When the Cruise Control is set for 70mph the car begins to brake by itself thinking it is 40mph over the posted limit.This may cause a rear end collision." (NHTSA complaint 11704501, December 2025). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.

Check your own GLE-Class

Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.

Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2024 only; combines NHTSA's entries for GLE, GLE 450 4MATIC, GLE COUPE and GLE PHEV.

Check another car