Problem Lookup › Mercedes-Benz › Metris › 2015
Car problem report
2015 Mercedes-Benz Metris problems, recalls and owner complaints
What the 2015 Mercedes-Benz Metris has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 3safety recalls
- 1owner complaint
- 0crash reports
- 0fire reports
- 0injuries reported
The least complained-about Mercedes-Benz Metris year on file: 1 complaints, against an average of 34 for the other model years.
Every Mercedes-Benz Metris model year with its number of owner complaints. Pick a year to compare.
Has the 2015 Mercedes-Benz Metris been recalled?
3 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Back Over Prevention: Sensing System: Camera Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Power Train: Automatic Transmission Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Risk: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Steering: Electric Power Assist System Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Is the 2015 Mercedes-Benz Metris recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAUpdate software of control units
Risk: Mercedes-Benz are updating the engine control unit software in diesel vehicles with emissions standard Euro 5 as part of a mandatory recall. This measure was supposedly carried out previously on the vehicles included in this measure but the software update was not properly documented in our systems at that time.
Fix: Mercedes-Benz will perform control unit programming on the vehicles affected using the Service Measure special process as part of a recall. As part of this the software of the affected control units will be updated. The scope of the affected control units may vary depending on the vehicle equipment.
UK DVSAThe rear view camera could display frozen images due to a defect in a memory chip
Risk: The rear-view camera could display frozen images due to a defect in a memory chip.
Fix: Conduct a software update on the potentially affected vehicles
UK DVSAVehicles fitted with takata driver airbags equipped which may not function as intended when deployed
Risk: Vehicles fitted withTakata driver airbags equipped which may not function as intended when deployed.
Fix: Replace the affected driver airbags on the affected vehicles
UK DVSAUpdate the software in the engine control unit
Risk: Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.
Fix: Update the software in multiple control units depending on vehicle specification and options.
UK DVSAEngine control unit software needs updating
Risk: Emission control levels may not meet specification
Fix: The software in multiple control units will be updated.
UK DVSASpecific aspects of the calibration of the engine control system may not be to specification
Risk: Specific aspects of the calibration of the engine control system may not be to specification.
Fix: Update the software in the engine control unit.
UK DVSAFaulty parameterization of exhaust gas aftertreatment control unit
Risk: Affected vehicles have a faulty parameterization of the exhaust gas aftertreatment control unit.
Fix: Programming update on the engine control unit.
UK DVSAVehicles with an integrated backup battery have been delivered without a seat base cover
Risk: Vehicles fitted with an auxiliary battery installed under the right front seat may have been delivered without a seat base cover
Fix: Retro-fit the seat box cover to the affected vehicles
UK DVSASteering gear housing cover and power pack aluminium bolts may corrode
Risk: The screws of the power pack on the power steering may fail.
Fix: Replace and wax the screws on the steering gear and replace the steering gear if necessary.
UK DVSAPotential decoupling of hv batteries from the electric drivetrain
Risk: The high-voltage batteries could decouple from the electric drivetrain.
Fix: All three HV batteries will be replaced on the affected vehicles
UK DVSAImprove the vehicle emissions via software updates.
Risk: Improve the vehicle emissions via software updates.
Fix: The software in multiple control units will be updated
UK DVSAImprove the vehicle emissions via software updates.
Risk: Improve the vehicle emissions via software updates.
Fix: The software in multiple control units will be updated
UK DVSAImprove the vehicle emissions via software updates.
Risk: Improve the vehicle emissions via software updates.
Fix: The software in multiple control units will be updated.
UK DVSAAirbag off indicator lamp does not light up if front passenger seat is recognised as being unoccupied
Risk: Front passenger air bag off light does not illuminate in some circumstances
Fix: Recode the airbag control unit on affected vehicles
UK DVSARotating front seat wire fixings can loosen
Risk: It has been determined that on Vito models with rotating front seats (SA codes SB5/SB6) the front seats can loosen the wire fixings under the seats when being rotated. Should the wiring harness be damaged in the worst-case scenario this could lead to deactivation of the thorax bag or to unintentional triggering of the thorax bag in the case of a short circuit caused in the process. A disarmed thorax bag is indicated via the SRS indicator lamp. The reason for this is the technical concept which allows for flexible cable harness installation depending on the seat mounting.
Fix: Since the beginning of June 2017 the series has protected the wiring from jamming and damage by using an optimized mounting clip. We will recall and bring the installation of the cables under the swivel seats on the affected vehicles up to the optimized current series status.
UK DVSAElectrical wiring in steering assembly may be insufficiently grounded
Risk: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.
UK DVSAVehicle control unit may not have been correctly updated
Risk: The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU
Fix: On affected vehicles update the software of the control unit
UK DVSAMissing spot weldsYears estimated
Risk: Due to an error during manufacture the rear cross member may not have been fully spot welded. This may compromise the integrity of the structure.
Fix: On affected vehicles check the designated areas and where necessary weld member
UK DVSAFuel may leak
Risk: A high pressure fuel line to the fuel pump may work looses and allow diesel to leak
Fix: On affected vehicles replace fuel line
UK DVSABraking performance may be reduced
Risk: The brake fluid container may not have been inserted far enough into its mounts or was not secured correctly which can result in it detaching and a loss of brake fluid. The driver could become aware of this by the gradual deterioration of brake performance by having to press the brake pedal further. This can consequently increase the risk of collision.
Fix: Recall the vehicles that are likely to be affected and check the brake fluid reservoir on the affected vehicles to ensure it is properly engaged and if necessary fix it in the correct position.
UK DVSARisk of carbon monoxide poisoning and/or fireYears estimated
Risk: On the affected vehicles the end pipe of the auxiliary air heater may not have been routed correctly due to a cut out in the vehicle floor that is possibly missing. Exhaust from the auxiliary air heater is possibly not correctly diverted under the vehicle floor and could to some extent enter the vehicle interior. There is a risk of carbon monoxide poisoning and a risk of fire for the under floor panelling cannot be ruled out.
Fix: Recall the vehicles that are likely to be affected and check for the presence of the cut out on the affected vehicles and drill this if necessary. Also the correct routing for the end pipe must be checked and where necessary corrected.
UK DVSAOil may leak
Risk: On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Fix: On affected vehicles replace the chain tensioner sealing ring.
EU Safety GateA coding of a control unit may not match the individual vehicle equipment so that the affected control units may malfunction.As a result, some functions of the electronic stability program control unit may not be fully available, thus changing the braking and control behavior, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIncorrect image (frozen picture) information may be displayed by the rear view camera at low temperatures.As a result, the driver will not have an accurate and reliable view of the areas behind the vehicle on the display screen when reversing, which could increase the risk of an accident
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe functioning of the emergency call system may in some cases be impaired.The communication module software will be updated on affected vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIncorrect mass values on the vehicle registration certificate may lead to overloading of the vehicle.As a result, the front and rear axles can be damaged.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe coverings on the seat boxes with an integrated back-up battery may be missing.This will increase the risk of a short circuit or fire in case objects made of electroconductive (e.g. metal) materials are placed in the seat boxes.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA faulty "Passenger Airbag Off" light could lead to a faulty passenger presence detector going unnoticed.In the event of an accident, this could increase the risk of injury for the passenger.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe cabling under the front swivel seats can get caught causing damage to the cabling.This could result in the unintended deployment of the thorax airbag when the seat is rotated causing injuries to the occupant.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe steering column is not sufficiently earthed.As a result, in the event of an electrostatic discharge, the driver's airbag may be triggered when not required. This could cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateMissing welding points on the rear cross-bar may increase the risk of injury for passengers in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe connection between the high-pressure pipe from the fuel rail and the high-pressure pump may loosen.If fuel leaks onto the road as a result, it could increase the risk of accidents for following vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA cut-out in the vehicle floor may be missing meaning that the tail pipe of the warm-air auxiliary heating has not been fitted correctly.Exhaust gases from the auxiliary heating may consequently not be evacuated correctly and might to some extent penetrate the vehicle interior leading to a risk of carbon monoxide poisoning of the passengers. There is also a risk of the underbody panelling catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe gasket seal for the engine's chain tensioner may display incorrect settling behaviour.Over time, this may result in the chain tensioner detaching from the threaded hole on the cylinder head and the leakage of engine oil. The loss of large amounts of engine oil may contaminate the road, leading to a possible hazard for traffic following behind.
Measures: Type of economic operator taking notified measure(s): Other; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2015 Mercedes-Benz Metris owners report?
1 of the 1 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
THE PANARAMA SUNROOF GOES OFF TRACK. IT APPEARS TO FALL ON ME. I'M AFRAID IT MAY FALL ON TOP OF ME
Mercedes-Benz guides on CarHooq
- Mercedes Regenerative Braking - How It WorksGuide · 11 min read
- Mercedes Brake Dust Problem - How to Remove Brake Dust from the Inside Wheel and Between Wheel NutsGuide · 13 min read
- Mercedes Sprinter Cabin Air Filter ReplacementGuide · 14 min read
- A Detailed Guide on Mercedes BlueTec CoolantGuide · 11 min read
2015 Mercedes-Benz Metris: questions owners ask
Is the 2015 Mercedes-Benz Metris reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 1 complaint with NHTSA about the 2015 Mercedes-Benz Metris. There are 3 safety recalls.
Does the 2015 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 3 recalls for the 2015 Mercedes-Benz Metris; the most recent (campaign 22V099000, 2022-02-22) concerns Back Over Prevention: Sensing System: Camera. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Check your own Metris
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2015 only.