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2019 Mercedes-Benz Metris problems, recalls and owner complaints
What the 2019 Mercedes-Benz Metris has been recalled for and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 9owner complaints
- 0crash reports
- 0fire reports
- 0injuries reported
9 complaints, against an average of 33 for the other 6 Mercedes-Benz Metris model years.
Every Mercedes-Benz Metris model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2019 Mercedes-Benz Metris?
The components named most often in the 9 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
Has the 2019 Mercedes-Benz Metris been recalled?
NHTSA lists no safety recalls for the 2019 Mercedes-Benz Metris as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2019 Mercedes-Benz Metris recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAThe rear view camera could display frozen images due to a defect in a memory chip
Risk: The rear-view camera could display frozen images due to a defect in a memory chip.
Fix: Conduct a software update on the potentially affected vehicles
UK DVSAOn certain vehicles the gear recognition sensor could under certain circumstances while shifting to the reverse gear underrun a certain…On certain vehicles the gear recognition sensor could under certain circumstances while shifting to the reverse gear underrun a certain limit parameter and therefore transmit incorrect particular sensor signals
Risk: On certain vehicles the gear recognition sensor could under certain circumstances while shifting to the reverse gear underrun a certain limit parameter and therefore transmit incorrect particular sensor signals.
Fix: Replace the gear recognition sensor of the affected vehicles. In individual cases it may also be necessary to replace the transmission.
UK DVSAA software implausibility error in the hv 'battery gateway' control unit may cause the contactors of all hv batteries to be opened…A SOFTWARE IMPLAUSIBILITY ERROR IN THE HV 'BATTERY GATEWAY' CONTROL UNIT MAY CAUSE THE CONTACTORS OF ALL HV BATTERIES TO BE OPENED UNNECESSARILY
Risk: A software implausibility error in the HV battery gateway control unit may cause the contactors of all HV batteries to be opened unnecessarily.
Fix: Check and if required replace the Battery Management (BMS) control unit plus update the software of the HV battery gateway control unit.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: On certain vehicles the behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the HERMES communication module for the emergency call system on the affected vehicles
UK DVSAThe gear recognition function in the transmission could not function as intended
Risk: The gear recognition function in the transmission may not function as intended.
Fix: Update the software responsible for gear recognition on the affected vehicles
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe corrosion protection of the high voltage battery housing may not be sufficient
Risk: The corrosion protection of the high-voltage battery housing may not be sufficient.
Fix: Inspect clean and wax the housing of the high-voltage batteries. In cases of existing significant corrosion an affected battery module would be renewed.
UK DVSAThe right hand side radiator coolant hose may chafe against a surrounding component
Risk: On affected vehicles the right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance.
Fix: Check and replace the coolant hose if necessary. Fit protective spacer ring if needed.
UK DVSAImplausable signals of the rotary sensor within the electric drive can occur at high speeds
Risk: Implausible signals of the rotary sensor within the electric drive can lead to the deactivation of the power electronics of the drive unit resulting in a loss of propulsion.
Fix: Update the software of the power electronics control unit.
UK DVSAEngine control unit software needs updating
Risk: Emission control levels may not meet specification
Fix: The software in multiple control units will be updated.
UK DVSASpecific aspects of the calibration of the engine control system may not be to specification
Risk: Specific aspects of the calibration of the engine control system may not be to specification.
Fix: Update the software in the engine control unit.
UK DVSAConnecting screws on the electric drive may be missing
Risk: Connecting screws on the electric drive may be missing in certain eVito vehicles.
Fix: Check affected vehicles for missing screws on the drive unit. Should at least one of the screws be missing replace the front drive module.
UK DVSAFaulty parameterization of exhaust gas aftertreatment control unit
Risk: Affected vehicles have a faulty parameterization of the exhaust gas aftertreatment control unit.
Fix: Programming update on the engine control unit.
UK DVSAThe head restraint padding may separate from the fastening rods
Risk: The head restraint padding may separate from the fastening rod.
Fix: Replace the head restraints on the affected vehicles.
UK DVSAThe head restraints of the luxury bench seats in the rear may have been installed incorrectly
Risk: Bench seats in the rear may have been installed with the head restraint bars of a different bench seat and/or head restraint variant.
Fix: Check the head restraints in the rear area in the affected vehicles and replace if necessary.
UK DVSAVehicles may not have been delivered with the current version of the operator's manual
Risk: Vehicles may not have been delivered with the current version of the printed operator's manual.
Fix: Replace the operator's manual the service booklet and the fuse assignment supplement of the affected vehicles
UK DVSAOne of the caps on the high-voltage power distributor box may not be sufficiently secured
Risk: One of the caps on the high-voltage power distributor box may not be sufficiently secured.
Fix: Check the plastic cap on the affected vehicles and replace it if necessary
UK DVSAVehicles may have been produced and delivered without an operator's manual
Risk: Vehicles may have been produced and possibly delivered without an operator's manual
Fix: Supply the missing printed version of the operator's manual to the vehicle service folder in the affect vehicles
UK DVSAPossible error in the control unit software of the electrical drivetrain
Risk: The instrument cluster may display a range that is higher than what actually remains.
Fix: Update the powertrain software and add an insert to the operator's manual.
UK DVSAAn incorrect brake line variant may have been installed
Risk: Possible chafing of the brake line against the engine.
Fix: If necessary adjust the routing of the brake line and install chafe protection
UK DVSAOne electric power steering sensor may be incorrectly manufactured
Risk: Electric power steering sensor may have been manufactured outside of the specification.
Fix: Replace the electric power steering on the affected vehicles.
UK DVSAIncorrect door lock operating lever on right side of vehicle may have been installed
Risk: An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Fix: Door locks are to be checked and replaced if necessary.
UK DVSAImprove the vehicle emissions via software updates.
Risk: Improve the vehicle emissions via software updates.
Fix: The software in multiple control units will be updated
EU Safety GateThe controllable coolant pump may have a leak between the coolant and vacuum circuit via negative pressure and allow coolant to enter it.If the electric switchover valves are exposed to coolant, a continuous increase in the component part temperature may occur and cause fire. In addition, the brake booster may become damaged over time and reduce brake performance that could lead to an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA coding of a control unit may not match the individual vehicle equipment so that the affected control units may malfunction.As a result, some functions of the electronic stability program control unit may not be fully available, thus changing the braking and control behavior, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe affected vehicles are equipped with high voltage battery modules.After a long mileage (approximately 100.000 km), a battery-chemical expansion of the battery cells could lead to a short circuit, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIncorrect image (frozen picture) information may be displayed by the rear view camera at low temperatures.As a result, the driver will not have an accurate and reliable view of the areas behind the vehicle on the display screen when reversing, which could increase the risk of an accident
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe parameters of the gear recognition sensor may be incorrect.As a result, the reversing light may be deactivated inadvertently, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to inadequate welding, the transverse control arm may break.As a result, the vehicle’s braking and steering capability may be impaired, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe functioning of the emergency call system may in some cases be impaired.The communication module software will be updated on affected vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateUnder certain conditions there may be a gear recognition malfunction, causing the reversing light to stop working.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateWater may ingress into the high voltage battery due to insufficient sealing of the battery casing and possible corrosion.As a result the vehicle may not be able to start, and furthermore, this could lead to increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fuel return line may be damaged by contact with the underbody panelling.As a result, fuel may leak onto the road, posing a risk to the following traffic.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDefective production of the passenger seat may lead to reduced seat strength.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe head restraints may be defective.This may impair their protective function, increasing the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe headrests and headrest fixing rods in the rear of the vehicle may be defective.This will impair their protective function, increasing the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe bolt connecting the electric motor housing and the power electronics might be defective.Consequently, it might trigger a short circuit, which could cause the engine to fail, increasing the risk of accident or even lead to a fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe upholstery of the headrests may become detached.This could increase the risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA solenoid valve in the brake fluid circuit could jam.Consequently, brake fluid would outflow to the ABS storage chamber. This might impair the braking capacity of the vehicle, as well as the functioning of the ABS and ESP, increasing the risk of accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe content of a labelling attached to the vehicle referencing its weight and dimensions is inaccurate.As a result, the vehicle could be overloaded, thereby limiting its stability and increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe coverings on the seat boxes with an integrated back-up battery may be missing.This will increase the risk of a short circuit or fire in case objects made of electroconductive (e.g. metal) materials are placed in the seat boxes.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe user's instruction manual might correspond to a different series and be incorrect or incomplete (in example, missing description of…The user's instruction manual might correspond to a different series and be incorrect or incomplete (in example, missing description of the Active Break Assist or absent warning against installation of rear-facing child seats in the front passenger seat). Consequently, the user could misuse the vehicle, which could lead the Active Break Assist to be incorrectly triggered or a rear-facing child seat to be installed in the front seat, increasing the risk of injuries.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to incorrectly fitted brake pipes, brake fluid may leak out.This can result in increased stopping distance and to increased risk of fire due to brake fluid getting into contact with hot components.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe screw connections of front swivel seat consoles could be defective.This may lead to an increased risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe springs on the rear axle are inadequate for the vehicle type.This could lead to loss of control over the vehicle when it is fully loaded, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
What do 2019 Mercedes-Benz Metris owners report?
9 of the 9 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
My 2019 Mercedes-Benz Metris, with approximately 78,000 miles, developed a check-engine light and diagnostic code P052E/P052E71 for a failure involving the positive crankcase ventilation/crankcase ventilation regulator system. I was advised that the repair will cost approximately 3,000 because the failed ventilation component is part of a larger assembly. I am concerned because Mercedes-Benz has acknowledged this same P052E71 crankcase ventilation failure on other Mercedes-Benz models equipped with the M274 engine and has provided extended warranty coverage on certain vehicles. My Metris also…
A check engine light on a Mercedes-Benz Metris, accompanied by a P052E code, often indicates a problem with the Positive Crankcase Ventilation (PCV) system, specifically the PCV regulator valve or its associated components. This code signals that the Powertrain Control Module (PCM) has detected an issue with the crankcase pressure, suggesting a malfunction in the PCV system's ability to regulate pressure.
The pressure relief valve part on our Mercedes van is causing a check engine light to go off with code P052E. It's a known issue on several MB models (GLB, C300, etc.) that this original part wears out and can potentially cause an under-hood fire if oil gets clogged up in the components. To my knowledge there is no routine maintenance that we missed that would be causing this issue. MB has since released a new style of PCV part with insulation wrapped around the hose to prevent condensation build up. It's not possible to get the original stye of that part that is installed on our van anymore…
The contact owns a 2019 Mercedes Benz Metris equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 225/55/R17, DOT Number: (N/A). The contact stated that while driving approximately 70 MPH, the rear driver's side tire experienced a blowout. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who replaced the tire. The contact stated that all the original tires on the vehicle were replaced due to premature treadwear. The manufacturer was not made aware of the failure. The failure mileage was 23,000.
There is an active recall that Mercedez is ignoring.
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This recall was issued on July 7, 2022, nearly 6 months ago. The recall involves a sticker. This vehicle is rented out on Turo. Turo delisted this vehicle due to this open recall costing us over $1,000 in lost rental income for our business. Payments on this van are nearly $800/month. This is causing enormous financial pressure on our business with no end in sight. We do not believe it should take 6+ months to replace a sticker. Additionally, the VIN plate on this van is nothing more than a sticker on the dashboard. The VIN plate was damaged when the windshield was replaced last July. Now we…
THIS VEHICLE IS EQUIPPED WITH ELECTRONICS STABILITY CONTROL (ESC) WHICH INCLUDES CROSSWIND ASSIST. THE CROSSWIND ASSIST IS THE SOURCE OF THE SAFETY PROBLEM. The crosswind assist will engage in strong crosswinds and in certain road conditions such as a dip in the road or an off camber dip it immediately brake one side or the other causing the vehicle to quickly and unexpectedly lurch to one side or the other. I've experienced this multiple times and it has the potential for causing serious accidents. I communicated this complaint to my Mercedes service tech. It is a known problem on both Metris…
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2019 Mercedes-Benz Metris: questions owners ask
Is the 2019 Mercedes-Benz Metris reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 9 complaints with NHTSA about the 2019 Mercedes-Benz Metris; the most common categories were tires (3, 33.3%), engine (2, 22.2%), wheels (2, 22.2%). There are no safety recalls listed for this model year.
What are the most common problems with the 2019 Mercedes-Benz Metris?
Across 9 owner complaints filed with NHTSA, the categories mentioned most often are tires (33.3% of complaints), engine (22.2% of complaints), wheels (22.2% of complaints), forward collision avoidance (11.1% of complaints), fuel/propulsion system (11.1% of complaints). One complaint can name several components.
Does the 2019 Mercedes-Benz Metris have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2019 Mercedes-Benz Metris. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Check your own Metris
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2019 only; combines NHTSA's entries for METRIS CARGO and METRIS PASSENGER.