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2016 Mercedes-Benz S-Class problems, recalls and owner complaints
What the 2016 Mercedes-Benz S-Class has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 0safety recalls
- 29owner complaints
- 0crash reports
- 0fire reports
- 12%fail the UK MOT
29 complaints, against an average of 21 for the other 13 Mercedes-Benz S-Class model years.
Every Mercedes-Benz S-Class model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2016 Mercedes-Benz S-Class?
The components named most often in the 29 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2016 Mercedes-Benz S-Class owners describe?
Found by reading the text of all 29 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2016 Mercedes-Benz S-Class been recalled?
NHTSA lists no safety recalls for the 2016 Mercedes-Benz S-Class as of October 25, 2026. Recalls can be issued at any time, so check your VIN before you rely on this.
Is the 2016 Mercedes-Benz S-Class recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAOn affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a…On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
Risk: On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
Fix: Check the front fixed element of the panoramic sliding sunroof and replace if necessary.
UK DVSAOn affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Risk: On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Fix: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAVehicles with a panoramic sunroofthe polycarbonate panel may not have been bonded correctly during a prior service repair
Risk: The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
Fix: Remove the bonded panel and install a new polycarbonate panel if required.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system.
UK DVSAThe communication module may be deactivated
Risk: The communication module may be deactivated
Fix: Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
UK DVSAThe seat belt warning function does not meet the specification
Risk: The seat belt warning function does not meet the specification
Fix: Activate the correct seat belt warning scenario in the instrument cluster
UK DVSAEngine control unit software to be updated
Risk: Improve the vehicle emissions via software updates.
Fix: Update the relevant control unit's software and if necessary replace the NOx sensors.
UK DVSATo achieve an improvement in the emissions via software updates
Risk: Improve the vehicle emissions via software updates.
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
UK DVSAA reset in the cpc control unit could occur whilst driving
Risk: The ECO Start-Stop function may be disabled and cause the vehicle to stall.
Fix: The affected vehicles are to be recalled and the software updated.
UK DVSATo improve emissions of the affected vehicles.certain calibrations of functionalities must be changed in the engine management
Risk: Improve the vehicle emissions via software updates.
Fix: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
UK DVSAFront seat belt tensioners may not function
Risk: The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.
Fix: On affected vehicles replace seatbelts with quality assured units.
UK DVSARight front seat belt pre-tensioner may not meet specification
Risk: The right front seat belt pretensioner may not conform to specification . This may adversely affect it's operation in the event of an accident.
Fix: Replace the pretensioner on affected vehicles.
UK DVSALeft front seat belt pre-tensioner may not meet specification
Risk: The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed the lock function of the pre-tensioners cannot be guaranteed.
Fix: Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.
UK DVSAOil leak from turbocharger feed pipe.
Risk: Under certain conditions the oil feed pipe to the turbocharger may leak.Oil may contact hot components and there is a risk of fire.
Fix: On affected vehicles replace the oil feed line to the turbocharger.
UK DVSAFaulty control unit may cause vehicle to perform outside specification
Risk: Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
Fix: Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
UK DVSAExtended seat belt may malfunction and reduce effectiveness of shoulder belt
Risk: It has been identified that the rear seatbelt extender may not retract as intended due to an issue with the individual friction conditions experienced by the belt extender which have not be programmed into the control unit. Should the pretensioners deploy during a collision then there is the potential that the extender may fail and break leaving broken edges which can cause a risk of a serious injury or higher occupant loading.
Fix: Recall all affected vehicles and recode the rear control unit on the vehicle.
UK DVSAAutomatic transmission may malfunction
Risk: It has been identified on certain 6 cylinder diesel engine/9 speed automatic transmission vehicles the starter/alternator/transmission wiring harness may be too close to the exhaust system. If it is then there is a risk that the wiring harness may suffer heat damage which can result in the transmission inadvertently selecting neutral whilst driving the Auto P function or the manual P function in the transmission not being available. The manually operated parking brake will still function.
Fix: Recall all affected vehicles to check and if required reroute or replace the wiring harness. The type of action is dependant on the amount of damage present.
UK DVSAAuto stop/start may shutdown without warning
Risk: Incorrect software may have been installed during manufacture. This may cause erratic idling when coming to a halt and the engine may shut down. Consequently the auto start/stop may not operate as intended.
Fix: On affected vehicles update the powertrain control software.
UK DVSAStop start engine may not restart
Risk: The excess length of the wiring harness to the engine control unit could result in a faulty camshaft signal. This faulty camshaft signal may lead to an unintentional cancellation of the automatic starting procedure after automatic engine stop of the automatic start/stop system. In the event of a faulty camshaft signal the engine would not restart as expected following the stop procedure but can be manually restarted immediately by engaging the transmission selector lever position N or D and by operating the ignition key or the start button (with keyless go). Depending on the traffic situation however an increased accident hazard could result.
Fix: Recall the vehicles that are likely to be affected and rework the wiring harness to the engine control unit on the affected vehicles as a precautionary measure.
UK DVSATransmission may lock at low speed
Risk: The high-voltage battery charger may not have been produced to specification which could lead to an incorrect detection of an external charging cable. This in turn can lead the request for P to be activated. If the speed is less than 5 km/h the transmission would activate the park pawl function which will prevent the vehicle from driving further and could increase the risk of an incident.
Fix: Recall the vehicles that are likely to be affected and replace the high-voltage charger on the affected vehicles.
EU Safety GateThe three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting…The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe aluminium bolts of the steering box may break.This can lead to detachment of the steering box from the power block, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine…A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle…The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect.As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe power-assisted steering control units may have been fitted with defectively welded contacts.As a result, a permanent electrical connection between the contacts cannot be guaranteed, which could lead to loss of support to the power-assisted steering and thus an increased risk of accidents.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe belt feeders do not return to their standby position due to faulty encoding of the automatic belt feeder.This entirely removes the protective effect of the shoulder strap in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe on-board high-voltage battery charger may malfunction.As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2016 Mercedes-Benz S-Class fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2016, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2016 Mercedes-Benz S-Class owners report?
12 of the 29 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
The contact owns a 2016 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed, the power steering failure warning light illuminated. The contact stated that the steering wheel seized. The contact stated that he was lucky to have been driving the vehicle in front of the residence and not on the highway. In addition, the contact stated that it was very difficult trying to move the vehicle from one parking space to another in front of the residence. The vehicle was towed to the dealer where it was diagnosed with a failed electric power steering module. The contact was…
Started car in parking lot and warming light read zero air in right front tire. No prior warning. Checking tire for any road hazard - nails or other potential punctures but none were present but the tire had a hole just below the wheel that had blown out. The tire is a Pirelli P Zero 245/40R20 Run Flat. Was able to drive it to Tire Discount the next day to replace the tire. Manager checked tire and could not find any other issue with the tire. They were supposed to hold the tire but it was removed by the recycling company. I have pictures and the managers examination. Our safety any others if…
Rear left seat belt is stuck and won’t retract. Seat has not been used much. Vehicle is a 2016 with 65,000 miles.
My vehicle is listed in this Mercedes recall campaign bulletin, and it is also experiencing the safety issue that is discussed in this recall campaign bulletin: Campaign No.2021070010, August 2021 Revision A 09/03/2021 When I contact Mercedes to have the issue addressed, they stated my Vin is not a part of this recall campaign, and to contact you about it.
Catalytic converters are factory defective My vehicle has less than 80K miles and used as pleasure vehicle. The problem has been inspected and confirmed by a reputable independent service provider. Warning lights came on and upon inspection it was determined that 3 catalytic converters are defective. My spouse also complains about a bad odor when vehicle is on but not running.
I WOKE UP ONE MORNING AND WAS ASTOUNDED TO FIND A LONG DIAGONAL CRACK ACROSS THE PANORAMIC SUNROOF OF MY 2016 MERCEDES-BENZ S550. I CONTACTED MERCEDES AND WAS TOLD TO BRING THE CAR TO A DEALERSHIP FOR EVALUATION TO DETERMINE WHETHER THIS WAS DUE TO OUTSIDE INFLUENCE OR A MANUFACTURER'S DEFECT. THEY DETERMINED THAT IT WAS A "STRESS CRACK" AND STUCK ME WITH A BILL FOR $13,000. THIS IS A 2016 MODEL CAR WITH 50K MILES ON IT WITH A SUNROOF THAT SPONTANEOUSLY CRACKED. WHAT IF MY WIFE AND YOUNG CHILDREN WERE IN THE CAR WHEN IT STARTED TO CRACK? THE RESPONSE FROM MERCEDES IS UNACCEPTABLE. THIS IS A…
HEARD A LOUD BANG WHILE DRIVING DOWN THE HIGHWAY AND DIDN'T KNOW WHAT IT WAS UNTIL RETURNING HOME AND LOOKED UP AND SAW THE RIGID CRACK FROM FRONT TO THE BACK ON THE PANORAMIC GLASS. THERE ARE NO INDICATIONS OF DEBRIS HITTING THE GLASS AS THERE ARE NO CHIPS.
WHEEL SPEED SENSOR FAILURE REOCCURRING CONSTANTLY ON VEHICLE, OTHERS SEEM TO HAVE SAME ISSUE. REOCCURS DUE TO PART FAILURE I WOULD SUGGEST. CAUSES DANGEROUS CONDITIONS WITH ABS AND TRACTION CONTROL FAILURE.
VEHICLE'S FRONT WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE VEHICLE AS PARKED IN A LOCKED PRIVATE GARAGE. CRACK ORIGINATES AT TOP OF WINDSHIELD FRAME WHERE BODY TORQUES THE GLASS AND CONTINUES THROUGH ADVANCED DRIVER ASSISTANCE SYSTEMS, ENDING UP IN DRIVER'S LINE-OF-SIGHT. NO VISIBLE POINT OF IMPACT ON DAMAGED AREA OF GLASS. DRIVER ASSISTANCE AND SAFETY SYSTEMS ARE AFFECTED BY THE STRESS CRACK, RENDERING THEM NON-FUNCTIONAL. DEALER INVESTIGATED AND DETERMINED THAT STRESS CRACK WAS DUE TO A DEFECT IN MANUFACTURING AND INSTALLATION OF THE GLASS, NOT DUE TO ANY IMPACT OR ROAD DEBRIS…
FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE DISTANCE PROPERLY. IT COULD BE, AND MOST LIKELY, A PROGRAMING ISSUE. IT IS THE SAME ON ALL THE 2014 THROUGH 2016 S550'S I HAVE TRIED. THE OTHER THING IT DOES WITH THE DISTRONIC CRUISE CONTROL IS WHEN IT STARTS TO BRAKE, THE DISTANCE SET DECREASES AND THE CAR SPEEDS UP AND AGAIN THE DISTANCE SET…
IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014.I IMMEDIATELY COMPLAINED, WHEN MY 2016 CAME IN ABOUT THE SAME ISSUES AS MY 2014 HEAD.THE DISTRONIC PLUS.YOU CHOOSE THE DISTANCE YOU WANT TO KEEP FROM THE CAR IN FRONT. ONCE THAT DISTANCE IS SET, IT DOES NOT KEEP THAT DISTANCE.THE CAR THINKS 200 FEET IS 90 FEET &100 FEET IS 40.IT DOES NOT RECOGNIZE A…
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY WARNING HAVE WRITTEN TO MBUSA ABOUT THIS ISSUE AS WELL
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2016 Mercedes-Benz S-Class: questions owners ask
Is the 2016 Mercedes-Benz S-Class reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 29 complaints with NHTSA about the 2016 Mercedes-Benz S-Class; the most common categories were structure (3, 10.3%), vehicle speed control (3, 10.3%), visibility/wiper (3, 10.3%). There are no safety recalls listed for this model year. 1 injury was reported.
What are the most common problems with the 2016 Mercedes-Benz S-Class?
Across 29 owner complaints filed with NHTSA, the categories mentioned most often are structure (10.3% of complaints), vehicle speed control (10.3% of complaints), visibility/wiper (10.3% of complaints), engine (6.9% of complaints), seat belts (6.9% of complaints). One complaint can name several components.
Does the 2016 Mercedes-Benz S-Class have any recalls?
As of October 2026, NHTSA lists no safety recalls for the 2016 Mercedes-Benz S-Class. Recalls can be issued at any time, so check your VIN at nhtsa.gov/recalls.
Can the sunroof on the 2016 Mercedes-Benz S-Class shatter or fail?
4 of the 29 owner complaints NHTSA has on file for the 2016 Mercedes-Benz S-Class (13.8%) describe the sunroof or panoramic roof shattering, exploding or failing. One owner wrote: "on Feb 26, 2022 between the hours of 4:00 am and 5:15 am the Sunroof on my 2016 S550 Mercedes Benz shatter for no cause or reasons while driving on the main highway." (NHTSA complaint 11454509, February 2022). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own S-Class
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2016 only; combines NHTSA's entries for S-CLASS, S-CLASS COUPE and S-CLASS HYBRID.