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2018 Mercedes-Benz Sprinter problems, recalls and owner complaints
What the 2018 Mercedes-Benz Sprinter has been recalled for, how often it fails the UK MOT and what owners report, from official government data. Updated October 25, 2026.
- 10safety recalls
- 25owner complaints
- 0crash reports
- 0fire reports
- 15%fail the UK MOT
25 complaints, against an average of 54 for the other 13 Mercedes-Benz Sprinter model years.
Every Mercedes-Benz Sprinter model year with its number of owner complaints. Pick a year to compare.
What goes wrong with the 2018 Mercedes-Benz Sprinter?
The components named most often in the 25 owner complaints. One complaint can name several, so the shares can add up to more than 100%.
What symptoms do 2018 Mercedes-Benz Sprinter owners describe?
Found by reading the text of all 25 owner complaints. Tap a symptom for the answer, a real owner quote and any related recall.
Has the 2018 Mercedes-Benz Sprinter been recalled?
10 U.S. safety recalls. Repairs are free at a franchised dealer; some are done over the air.
Electronic Stability Control (ESC): Control Module Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Risk: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Steering: Hydraulic Power Assist: Hose, Piping, And Connections Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Equipment: Other: Labels Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Risk: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Equipment: Other: Labels Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Risk: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Unknown Or Other Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Air Bags: Air Bags/Restraint Control Module Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: An inactive airbag system can increase the risk of injury in the event of a crash.
Fix: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Latches/Locks/Linkages: Hood: Latch Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Risk: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Visibility: Glass, Side/Rear Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Risk: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Unknown Or Other Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Fix: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Latches/Locks/Linkages: Doors: Latch Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Risk: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Fix: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Is the 2018 Mercedes-Benz Sprinter recalled in the UK or Europe?
Recalls issued by the UK's DVSA and through the EU's Safety Gate system that cover this model and build period. European models can differ from U.S. ones, and "years estimated" means the recall gave no build dates, so confirm your own car with your registration or VIN.
UK DVSAOn affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest…On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Risk: On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Fix: Replace the fuse and its supply line and relocate the fuse.
UK DVSAMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does…Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration
Risk: On affected vehicles the instrument cluster may fail when starting. Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.
Fix: Update the instrument cluster software.
UK DVSAOn certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially…On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
Risk: On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
Fix: Replace the glow plug relay and install an additional glow plug relay cover on the affected vehicles.
UK DVSAOn affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and…On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Risk: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
UK DVSAOn affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and…On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Risk: On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
UK DVSAOn affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant.On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployed.
Risk: On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployed.
Fix: Replace the passenger airbag
UK DVSASpecific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags.Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Risk: Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Fix: Replace the affected front passenger airbags on the affected vehicles.
UK DVSAThe driver airbag may not deploy correctly if activated.
Risk: The driver airbag may not deploy correctly if activated.
Fix: Replace the drivers air bag.
UK DVSAThe driver airbag may not deploy correctly if activated
Risk: The driver airbag may not deploy correctly if activated.
Fix: Replace the drivers air bag.
UK DVSAThe driver's front air bag may not deploy as intended
Risk: The Driver's front air bag may not deploy as intended.
Fix: Replace the driver's front airbag.
UK DVSAThe software of the rear-view camera on certain vehicles might not meet specifications
Risk: The software of the rear-view camera on certain vehicles might not meet specifications.
Fix: Update the software of the rear-view camera of the affected vehicles.
UK DVSAA temporary fault with the automatic transmission internal park pawl mechanism may occur
Risk: On certain vehicles fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended.
Fix: As a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles.
UK DVSACracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life
Risk: On certain vehicles with a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
Fix: Replace the affected trailer-coupling block/crossmember with a reinforced variant.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: On certain vehicles the behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the HERMES communication module for the emergency call system on the affected vehicles
UK DVSAThe brake hose of the front axle could touch and chafe the wheel housing interior lining.
Risk: The brake hose of the front axle could touch and chafe the wheel housing interior lining.
Fix: Exchange the brake hoses on the front axle on the affected vehicles with a revised version.
UK DVSAThe esp software has not been customised for upfitted vehicles with a higher centre of gravity
Risk: Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.
Fix: Update the software version of the corresponded ESP control unit.
UK DVSAThe hydraulic power steering return line hoses may detach at their connection points
Risk: The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
Fix: Check the return line connections of the power steering and install a screw type clamp at the connection point if needed.
UK DVSAOne or more of the rear wheel speed sensors may experience an electrical failure
Risk: One or more of the rear-wheel speed sensors may experience an electrical failure.
Fix: Replace the rear-wheel speed sensors on affected vehicles
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe behaviour of the emergency call system might not meet specifications
Risk: The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
UK DVSAThe retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
Risk: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
Fix: Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
UK DVSAThe corrosion protection of the high voltage battery housing may not be sufficient
Risk: The corrosion protection of the high-voltage battery housing may not be sufficient.
Fix: Inspect clean and wax the housing of the high-voltage batteries. In cases of existing significant corrosion an affected battery module would be renewed.
UK DVSAAn incorrect fuse type for the electric system of the air suspension could have been mounted by error
Risk: The fuse for the electric system for the air suspension may be incorrectly specified.
Fix: Check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.
UK DVSAThe gear recognition function in the transmission could not function as intended
Risk: The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
Fix: Update the software responsible for gear recognition on the affected vehicles.
UK DVSAThe rear brake calliper may leak brake fluid into the housing of the electric parking brake
Risk: The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
Fix: Replace the rear brake callipers and update the ESP software.
UK DVSAA software update of the electronic stability programme (esp) control unit is required
Risk: A software update of the Electronic Stability Programme (ESP) control unit is required.
Fix: Update the ESP control unit software in the affected vehicles.
UK DVSAThe electrical wiring harness pre-installation for the hermes control unit could become stuck between the brake light switch and the brake…THE ELECTRICAL WIRING HARNESS PRE-INSTALLATION FOR THE HERMES CONTROL UNIT COULD BECOME STUCK BETWEEN THE BRAKE LIGHT SWITCH AND THE BRAKE PEDAL
Risk: The electrical wiring harness pre-installation for the HERMES control unit (communication module) could become stuck between the brake light switch and the brake pedal
Fix: Correct the routing of the concerned wiring harness through the installation of an additional cable tie.
UK DVSAPossible damage and short circuit of the glow plug relay in certain collision scenarios
Risk: Possible damage and short circuit of the glow plug relay in certain collision scenarios
Fix: Retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles
UK DVSAThe electric lines routed near the frame for the rotating seats may get jammed
Risk: Electric lines routed near the frame for the rotating seats may get jammed and thus be damaged.
Fix: Correct the routing of the wiring harnesses of the rotating seats on the affected vehicles.
UK DVSAThe operating manual does not specify certain conditions under which the automatic parking function of the automatic gearbox operates
Risk: The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates.
Fix: Add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
UK DVSAThe wheel arch liner on the front axle could touch and chafe the flexible brake hose
Risk: The wheel arch liner on the front axle could touch and chafe the flexible brake hose.
Fix: Check the condition and clearance of the flexible brake hoses replacing them if necessary. Additionally the corresponding wheel arch liner will be modified to provide adequate clearance.
UK DVSAThe rear axle steel leaf springs may not meet all requirements for strength during operation
Risk: The rear axle steel leaf springs may not meet all requirements for strength during operation
Fix: Check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary
UK DVSAA weld seam on the seat height adjustment mechanism may not be to specification
Risk: A weld seam on the seat height adjustment mechanism may not have been carried out in accordance with specifications
Fix: Replace the seat-frame bases of the front seats in the affected vehicles
UK DVSAA thermal overload can occur at the fuse carrier of the compressor for the air suspension and associated lines
Risk: A thermal overload can occur at the fuse carrier of the compressor for the air suspension as well as at the associated lines.
Fix: The fuse holder and fuses of the air suspension compressor will be removed and the electric lines will be checked and replaced if necessary.
UK DVSAThe screw connection on the upper hood catch may not have been carried out correctly
Risk: The screw connection of the upper hood (bonnet) catch may not have been secured properly
Fix: Check the torque of the screw connection and replace any missing screws if necessary
UK DVSAA centralising sleeve may not have been installed between the automatic transmision and the direct shift module
Risk: Automatic transmission Direct Shift Module fault. Vehicle may roll away or drive in a direction not intended.
Fix: Replace the Direct Shift Module together with the centralising sleeve on affected vehicles.
UK DVSAThe high beam cannot be deactivated by using the high beam lever
Risk: Main beam not deactivating automatically with 'High-Beam Assist'
Fix: Update the software for the signal acquisition and actuation module on the affected vehicles.
UK DVSAIncorrect description of the vehicle jack support points on rear axle in digital owner's manual
Risk: The Digital Owner's Manual contains an incorrect description of the vehicle jack support points at the rear axle.
Fix: Update the Digital Owner's Manual by updating the head unit control unit software.
UK DVSAThe cross bridge at the rear axle may not withstand internal durability specifications.
Risk: The cross-bridge at the rear axle may not withstand the internal durability specifications.
Fix: Inspect potentially affected cross-bridges and replace if a weld seam is missing. Install a cross-bridge reinforcement strut.
UK DVSAVehicles may have been delivered without the printed version of the operator's manual
Risk: Vehicles may have been delivered without the printed version of the operator's manual.
Fix: Supply the missing printed version of the operator's manual and/or any missing supplements of the vehicle service folders.
UK DVSAFailure of the glow plug relay
Risk: A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component.
Fix: Replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.
UK DVSAThe connection between the steering shaft and steering gear may have been fitted with an incorrect bolt
Risk: The bolted connection between the steering shaft and steering gear may have been fitted with a bolt of the wrong length.
Fix: Vehicles to be checked to confirm if the correct bolt is installed and replace it if this was not the case.
UK DVSAIncorrect door lock operating lever on right side of vehicle may have been installed
Risk: An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Fix: Door locks are to be checked and replaced if necessary.
UK DVSAIncorrect door lock operating lever on right side of vehicle may have been installed
Risk: An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Fix: Door locks are to be checked and replaced if necessary.
UK DVSAPost-collision brake function within esp was not activated during productionCOLLISION BRAKE FUNCTION WITHIN ESP WAS NOT ACTIVATED DURING PRODUCTION
Risk: The post-collision brake function within the Electronic Stability Programme was not activated during production.
Fix: The Electronic Stability Program control unit software will be updated to the latest version.
UK DVSAThe blind spot monitoring exit warning sub feature does not function as designed after the ignition is switched off
Risk: Vehicle exit warning feature does not function as designed after the ignition is switched off.
Fix: Update both front door control units software on the affected vehicles.
UK DVSAAn incorrect length linkage was mounted on the rotation angle sensor of the rear axle
Risk: An incorrect length linkage fitted to headlight range control sensor.
Fix: Replace headlamp range control level sensor.
UK DVSADriver support and assist functions distronic hold drive away assist and rcta are not active or available in the esp due to a software error
Risk: Driver support and assistant functions are not active or available in the ESP control unit due to a software error.
Fix: The software of the ESP control unit will be up-dated with the latest version.
UK DVSABacklight illumination of the hazard warning push button switch is deactivated after approx 20 mins driving due to faulty software
Risk: The backlight illumination of the hazard warning push button switch is deactivated after approximately 20 minutes driving.
Fix: Software in the control unit will be updated with the latest version.
UK DVSABlind spot monitoring exit warning inoperable after ignition switched off
Risk: Blind spot vehicle exit warning failure
Fix: Update software on affected vehicles
UK DVSASpot welds may not have been correctly applied to door frame
Risk: Spot welds on the front side wall that join the door frame with the hinge reinforcements behind it might not have been applied
Fix: On affected vehicles check spotwelds and apply if missing.
UK DVSAFront axle toe adjustment incorrectly calculated
Risk: The toe adjustment for the front axle was incorrectly calculated and set during production.
Fix: Measure the front axle adjustments (toe and camber) and correct them.
UK DVSAWindshield may not be installed correctly
Risk: The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.
Fix: On affected vehicles check installation of windscreen and if necessary re-install.
EU Safety GateFluid could enter into the amplifier, causing an internal short circuit and creating a risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fuse for the heating, ventilation and air conditioning system may be faulty, which can cause excessive contact heat generation,…The fuse for the heating, ventilation and air conditioning system may be faulty, which can cause excessive contact heat generation, increasing the risk of fire or injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks in the area of the connection part of the coupling support could lead to the detachment of the coupling device, creating a risk of…Cracks in the area of the connection part of the coupling support could lead to the detachment of the coupling device, creating a risk of an accident.
Measures: Type of economic operator taking notified measure(s): Importer; Category of measure(s): Recall of the product from end users; Date of entry into force: 08/09/2022
EU Safety GateA component of the parking lock system may wear out.As a result, the vehicle may begin to move out of parking position, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA coding of a control unit may not match the individual vehicle equipment so that the affected control units may malfunction.As a result, some functions of the electronic stability program control unit may not be fully available, thus changing the braking and control behavior, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and…A defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and…A defect in the park pawl of the transmission could make the vehicle move unintentionally if the manual parking brake is not activated and cause an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe functioning of the emergency call system may in some cases be impaired.The communication module software will be updated on affected vehicles.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe electronic stability program (ESP) software is not adapted to the vehicle structure.This may lead to increased risk of an accident in certain driving situations.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe front-axle brake hose could be damaged by friction over its lifetime.This could lead to reduced braking function, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateIncreased wear on a sealing ring in the electric parking brake delivery spindle may lead to leakage of the braking system on the brake…Increased wear on a sealing ring in the electric parking brake delivery spindle may lead to leakage of the braking system on the brake saddle of the rear axle.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe hydraulic power steering assistance may be defective and could fail.This will lead to increased risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fuse configuration may be incorrectly documented in the owner’s manual and service documentation.As a result, a fuse could be changed incorrectly and cause increased electricity flow, leading to cable scorching and increased risk of fire or accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks may form at the point where the trailer hitch is connected to the vehicle.This could cause the trailer coupling to break, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe Electronic Stability Program (ESP) control unit may cut out under certain circumstances.This will impair the driving stability, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA wiring harness may be incorrectly installed.As a result, the vehicle may accidentally start and roll away, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateWater may ingress into the high voltage battery due to insufficient sealing of the battery casing and possible corrosion.As a result the vehicle may not be able to start, and furthermore, this could lead to increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateCracks forming at the point where the trailer hitch is connected to the vehicle may cause the coupling to break.As a result, the trailer will become detached from the vehicle, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe fatigue strength of the ball coupling device may be inadequate.As a result, the device could crack and break, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe rear underrun protection is missing on certain configurations of the vehicle.This can lead to increased risk of injury in the event of a rear impact.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe glow time amplifier may be damaged in the event of an accident.This can lead to a short circuit and an increased risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe electrical wiring harness can jam and become damaged in the bogies of the front seat.This can cause the side airbag to be released inadvertently, increasing the risk of an injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateOwing to a faulty door drive, the door’s closing function could fail.There is a risk that a passenger who leans against the door might unintentionally open it and fall out. No information
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe front brake hoses can be damaged by coming into contact with the front inner wing.Consequently, brake oil may leak, leading to reduced brake performance and increased braking distance, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe welding of the front seat height adjustment mechanism can be defective.This can lead to an increased risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe stabiliser on the rear axle was not installed in accordance with the specifications.This may impair the driving stability, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe leaf springs on the rear axle may have not been fitted in accordance with the specifications.This will impair the driving stability, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a manufacturing defect, the leaf springs on the rear axle might break.Consequently, the wheel control and driving behaviour might be impaired, increasing the risk of accidents.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GatePossible thermal overload of the fuse holder of the air suspension compressor and associated wires.This increases the risk of the vehicle catching fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GatePossible defect in the automatic transmission may block the changing of gears.As a result, the vehicle may roll away or inadvertently accelerate, increasing the risk of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateA missing torsion rod on the front axle can result in a significant change in the road performance and restricted control performance of…A missing torsion rod on the front axle can result in a significant change in the road performance and restricted control performance of the Electronic Stability Program (ESP). This may increase the risk of the driver losing control over the vehicle, possibly leading to an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateMissing cover on the sliding door of the stowage space.As a result sharp edges become exposed when the door is fully opened, increasing the risk of injury.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFaulty instructions of the digital user manual could cause the car jack to be used incorrectly.As a result the vehicle might slip and injure the user of the jack.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateFailure of the glow plug relay may result in an electrical short circuit and in overheating of the component.Overheating can result in smouldering of the relay, increasing the risk of fire.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateTrailer couplings may develop cracks when operated under load.This could lead to the trailer becoming detached during travel, leading to an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThere are missing welding points on the vehicle frame.The crash safety of the occupants of the vehicle may be compromised.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateAn incorrectly installed wiring harness may jam between the stop-lamp switch and the brake lever.This could lead to misinterpretation of the stop-lamp switch status. As a result, the stop-lamp may potentially be permanently illuminated and assistance systems could indicate malfunctions. In addition, the risk that the vehicle may roll away cannot be ruled out in all circumstances.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe exit assistance system deactivates prematurely after switching off the ignition.As a consequence, there is no warning when exiting the vehicle in dangerous situations.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateDue to a faulty software, the backlighting of the hazard warning switch may be deactivated.The switch is therefore poorly visible in darkness. This could result in an increased accident risk.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThere are missing welding points on the front side wall.This may increase the risk of injury to the occupants of the vehicle in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe seat height adjuster on the front seats might be inadequately assembled.This could result in uncontrolled movement of the seats in the event of a rear collision.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe seat belt for the centre-left seat in the rear row of seats may not lock properly on account of a fault inside the seat-belt casing.Consequently, a passenger sitting in the seat might be at greater risk of injury in the event of an accident.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
EU Safety GateThe adhesive seam of the windscreen may be faulty.This may increase the risk of injury to the vehicle occupants in the event of a crash.
Measures: Type of economic operator taking notified measure(s): Manufacturer; Category of measure(s): Recall of the product from end users; Date of entry into force: Unknown
How often does the 2018 Mercedes-Benz Sprinter fail its MOT?
Why they failed: the share of failed tests with at least one fault in each area (a test can fail on several). Cars first registered in 2018, tested in Great Britain in 2023; first registration is usually, but not always, the model year. Source: DVSA anonymised MOT tests and results, Open Government Licence v3.0.
What do 2018 Mercedes-Benz Sprinter owners report?
12 of the 25 complaints, the most recent for the most-reported components, as the owners wrote them. NHTSA removes names and VINs; long reports are trimmed. CarHooq has not verified individual claims.
SAFETY DEFECT REPORT & RECALL NON-COMPLIANCE: 2018 Mercedes-Benz Sprinter 2500 (VIN: [XXX]) This complaint involves an uncorrected emissions system defect that causes a sudden, dangerous engine shutdown and low-speed countdown limp mode on live roadways, combined with manufacturer recall non-compliance by Mercedes-Benz USA and its authorized franchise dealer, Euro Motorcars Bethesda. The vehicle was brought to an authorized dealership under a mandatory manufacturer recall (Recall Campaign 2025070001 / ECU software update) at 108,575 miles, well within the legally mandated 10-Year /…
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, the contact became aware of an electrical burning odor. Upon touching the steering wheel, the steering wheel was extremely hot. After the vehicle was driven, the steering wheel gradually cooled down. The owner expressed concerns that the air bag might inadvertently deploy due to the heat. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle hesitated while depressing the accelerator pedal. The contact stated that while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the shoulder of the highway. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Mercedes Benz of Billings (3045 King Ave W, Billings, MT 59102); but the vehicle was not diagnosed or…
The line for the automatic steering fluid blew. This was "repaired" Mercedes Benz during a recall but the repaired clamp did not hold. We lost the ability to steer the van easily which is dangerous to other vehicles. The problem was confirmed by the repair shop that we took it to. We did not have a warning light prior to the incident. It was instant, we lost all of the power steering fluid and instantly lost power steering.
We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increased which can cause an accident. The cruise control is also affected and could increase speed on its own. The ESP can also be affected and can increase the risk of skidding and accidents. We have spoken to many other motorhome owners with the same chassis and they have…
it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back doors, the van turn off , in the cold months your passengers freeze. This may not sound like must to you but come and drive this van this could be a bad safety issue. this van is wrongfully and poorly engineer.
The driver's side seat belt is slow to retract or doesn't retract at all. Started back in May 2022, one month after the warranty expired with less than 20k miles on it. Originally, Mercedes Benz of El Cajon said they would fix, then declined. We called MBUSA and opened a ticket 2-33281290644 and they said set up the same repair with another local dealer and give them this ticket number. We did and after several delays by the second dealer, Mercedes Benz of San Diego, we were told MBUSA denied the warranty claim and that they could only fix it if we paid $749.49 which includes $298.80 for…
The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contact’s eyes started burning and the contact also started having a headache. The contact inspected the vehicle and discovered that acid had leaked from the battery due to internal pressure inside the battery. The contact then called that dealer where he was instructed to take the vehicle in to be serviced under the vehicle warranty. The contact was able to drive…
Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle. It’s only 125K mi, already replaced the EGR and now I have to deal with a DEF system
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the air conditioning was draining into the interior cabin allowing moisture to the carpet, wall panels, and head liner. The RV was taken to the dealer where it was diagnosed and determined that the air conditioning seal was fractured and needed to be replaced. The RV was repaired 4 additional times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to the RV dealer. The contact was afraid of black mold appearing inside the cabin. The failure mileage was approximately…
WHILE DRIVING VEHICLE STARTED TO ACCELERATE WITHOUT FOOT ON GAS PEDAL AFTER THE ABS ,ESP AND CHECK ENGINE WARNING LIGHTS APPEARED ON DASH. EXTREMELY DANGEROUS SITUATION. I RESPONDED TO MERCEDES DEALER AND VEHICLE WAS DIAGNOSED WITH A FAULTY REAR WHEEL SPEED SENSOR. SERVICE ADVISOR STATED THAT 'SENSORS GO OUT ALL THE TIME ON THESE VEHICLES'.
WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS CONDITION.MB SHOULD RE ENGINEER THE PART AND INSTALL IN AFFECTED VEHICLES.DEALER CONTINUES TO INSTALL DEFECTIVE PARTS.
Mercedes-Benz guides on CarHooq
2018 Mercedes-Benz Sprinter: questions owners ask
Is the 2018 Mercedes-Benz Sprinter reliable?
NHTSA data alone cannot rate reliability, but it shows what owners reported. Owners filed 25 complaints with NHTSA about the 2018 Mercedes-Benz Sprinter; the most common categories were vehicle speed control (7, 28%), engine (5, 20%), power train (5, 20%). There are 10 safety recalls.
What are the most common problems with the 2018 Mercedes-Benz Sprinter?
Across 25 owner complaints filed with NHTSA, the categories mentioned most often are vehicle speed control (28% of complaints), engine (20% of complaints), power train (20% of complaints), electrical system (16% of complaints), service brakes (16% of complaints). One complaint can name several components.
Does the 2018 Mercedes-Benz Sprinter have any recalls?
Yes. NHTSA lists 10 recalls for the 2018 Mercedes-Benz Sprinter; the most recent (campaign 21V042000, 2021-02-03) concerns Electronic Stability Control (ESC): Control Module. Recall repairs are free at a franchised dealer; check your VIN at nhtsa.gov/recalls.
Does the 2018 Mercedes-Benz Sprinter have emissions system or DPF problems?
3 of the 25 owner complaints NHTSA has on file for the 2018 Mercedes-Benz Sprinter (12%) describe emissions faults such as DPF, EGR, catalytic converter, AdBlue/DEF or NOx sensor problems. One owner wrote: "Seems that the DEF system is out. 16 remaining to start the engine. Called dealership, got told the the extended warranty doesn’t cover my vehicle. There’s a recall and the DEF system, but for some reason it doesn’t cover my vehicle." (NHTSA complaint 11439669, November 2021). If it happens to your car, check your VIN for open recalls at nhtsa.gov/recalls and report the problem to NHTSA; complaints are what trigger investigations.
Check your own Sprinter
Counts are a starting point, not a verdict: popular models collect more complaints because more of them are on the road, and NHTSA does not verify individual reports. To see whether a recall is still open on your car, enter your VIN at nhtsa.gov/recalls (U.S.) or your registration at check-vehicle-recalls.service.gov.uk (UK). Had a safety problem? Report it to NHTSA; complaints are what trigger investigations and recalls.
Data: NHTSA Office of Defects Investigation recall and complaint databases (public domain), DVSA anonymised MOT results (Open Government Licence v3.0), DVSA vehicle recalls (Open Government Licence v3.0), EU Safety Gate alerts (© European Union), retrieved October 25, 2026. Model year 2018 only; combines NHTSA's entries for SPRINTER 1500, SPRINTER 2500 and SPRINTER 3500.